Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, ability to connect so many devices all at once.
I would recommend this to a friend - Pros mentioned:Ports
More Ports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new computer, but it didn't have enough ports, so I purchased this docking station. Problem solved!
I would recommend this to a friend - Pros mentioned:Ports
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for those that work from home and have to have a million things hooked up to a computer or laptop with limited ports. Worth the buy.
I would recommend this to a friendBrand response from J5create Team
Posted .Docking station turns your laptop into a full workstation with a DisplayPort, two HDMI, VGA and much more. Thank you for your review. Enjoy!
- Cons mentioned:Compatibility
Pick another one if you have a MacBook
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I each have one of these. He uses a Dell laptop with his and doesn’t have any issues. I have a MacBook Pro, and it used to work great, but with any Apple updates, you have to remember to uninstall and reinstall new drivers and it’s an absolute pain. Customer service for j5 is ridiculous and gets back to your queries in about 3-5days. Very frustrating. It is also very expensive in comparison to other brands.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello AshleyS, unfortunately, when upgrading to Big Sur, we recommend uninstalling the older drivers and install the MacOS 11 Display Driver. We apologize for the inconvenience. Cordially, j5.
- Pros mentioned:Ease of use
If you need a good mobile hub - start here.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty functional little hub that seems to do everything it needs to. No Muss, No Fuss. I highly recommend.
I would recommend this to a friend So far, so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a slowness issue upon startup that did not happen before. I have found if I unplug docking station from computer, start computer and then reconnect docking station, I am ok. Otherwise so far so good.
I would recommend this to a friendBrand response from J5create Team
Posted .To support all of your USB peripherals, provides a total of four USB ports (1 USB-C and 3 USB Type-A ports), Gigabit Ethernet port, SD/microSD card slots and a combo audio jack.
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use, great quality, i highly recommend.
I would recommend this to a friend- Pros mentioned:Ports
Needed to connect old devices to new computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play, works as intended. It’s a bit large and bulky, though light in weight. I chose it for the number and types of ports it has and am pleased with it.
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple connections to support all your devices on a single Docking Station.
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use for a non techi person! Good quality as well.
I would recommend this to a friend - Cons mentioned:Power supply
Enough to do the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the power from this is low of my laptop and needed extra cable to connect 2 monitors. but other than that it does it job.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C power-in port on the JCD543 provides pass-through charge as well as additional power to the USB ports with a 65W or higher power-brick or the JUP2290 that works best with the JCD543. Please make sure that the computer supports "Power Delivery" for the USB-C power-in to work. Thank you.
Not entirely happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this and plug both my monitors into the docking station. However, only one of the plugs worked. I contacted customer support and after a ton of back and forth they agreed it was not right and would replace it after I send it back to them.
No, I would not recommend this to a friendOccasionally not recognizing 2nd hdmi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love the docking station simply because it does what I needed it to do which is allow my laptop and 2 monitors to be set up. My only issue is that every so often I receive a message on my 2nd monitor that says “no hdmi signal from your device”. Initially, I thought that it was the monitor but now I think it’s the docking station. I brought all 3 at once. I have checked and rechecked all the cords which are plugged in and not strained. I love my new setup. It’s such a shame since it took me months to pull the trigger of the purchases. It’s also out of the 15 day warranty period.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience that this has caused you. It sounds like there could be an issue with the firmware and we'd be more than happy to assist you with this. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Good Dock
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in my WFH set up. I have a keyboard and monitor plugged into this into my laptop and it works well
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Easy to use and connect with my laptop.
I would recommend this to a friend Nice to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but confusing about the “power USB-C” as to if you need to have a power adapter for this or if it powers something else. Also noticed you can’t have multiple external hard drives plugged into this.
I would recommend this to a friendBrand response from J5create Team
Posted .The dock can connect to a USB-C port that doesn’t support Power Delivery but it will not pass power through the connected device
We advise no more than 1 bus-powered/portable external hard disk drive to be connected to the USB ports.
- Pros mentioned:Ease of use
Easy To Set Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a super easy and quick set up. I have 3 monitors for working at home and it worked with both Dell, HP & IBM computers
I would recommend this to a friend Left behind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks. The staff person that helped was able to find a adequate compromise as the piece that I needed was not available. I was traveling and left the docking station back at the office. It was good to be able to get to Best Buy late in the evening so I could begin my work successfully right away in the morning.
I would recommend this to a friend- Pros mentioned:Ports
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my Surface Pro to the docking station along with my periphery accessories in minutes! Like that it has a number of jacks and ports to accept multiple plugs/cards
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It sounds like the docking station was easy to set up and use for you. This docking station has 13 ports and can support up to three external monitors. Thank you for sharing your review.
Have a great day,
j5create
- Pros mentioned:Usb-c
I Use it daily & Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for connecting my macbook pro to multiple devices and keeping my desk uncluttered with dongles and cords everywhere.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool to have easy to carry and put away. Product feels durable
I would recommend this to a friend