Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Occasional issues with External display freezing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall docking station works well, but I do run into issues with my external displays freezing. Not sure if this is all due to the docking station or not, but I've not had the same issue with others in the past.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for sharing your experience. If you are still encountering the issue with the freezing monitors, I would recommend contacting the j5create customer support team for troubleshooting assistance. Contact information can be found on the j5create website under the ‘Support’ drop down. You can choose assistance over the phone, by email, or through live chat. Have a good day.
Thanks,
j5create
- Pros mentioned:Ports
One of best hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did so much research to find best USB Type-C hub which can serve my purpose. It has all the ports that everybody need. I definitely recommend this. But little pricy.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Sumo!
That's great to hear! I'm happy that this has suited your needs and helped get you up and running.
Thanks,
j5create
- Pros mentioned:Ease of use
Great buy at Bestbuy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, provides the performance you were expecting and then some.
I would recommend this to a friend - Pros mentioned:Ease of use
Great dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So - this does not come with the power cord, But they tell you that! It does everything I need it to. Hooked up all my devices and it met my expectations and then some.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding peripherals to your computer has never been easier than with the Triple Display Docking Station, due to it's various ports of functionality, it makes the device very handy and useful. As for the power supply, that is for pass through charging only and not necessary; for questions or concerns, feel free to contact the support team on the packaging and a representative will be glad to assist.
Regards,
j5create
- Pros mentioned:Ease of use
Great Must have!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great good for anyone running multiple hard drives etc, Power all my stuff, small and portable!
I would recommend this to a friend Left behind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks. The staff person that helped was able to find a adequate compromise as the piece that I needed was not available. I was traveling and left the docking station back at the office. It was good to be able to get to Best Buy late in the evening so I could begin my work successfully right away in the morning.
I would recommend this to a friend- Pros mentioned:Ease of use
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should for what i bought it for. My home office. Makes viewing multiple screens easy.
I would recommend this to a friend - Pros mentioned:Ports
Sleek Design - Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device has a slim profile, a single USB-C connection, and ample ports to support all devices, including audio. If that were the only thing I desired, it would be a 5-star rating. That said, after a few weeks, I began noting issues. Monitor-1 would flicker, going blank and returning. The problem escalated to the screen glitching and becoming off-set. I switched monitors, and the problem transferred to Monitor 2 point to a defective docking station. Despite receiving a replacement device, things did not fair well either. The new one failed even more impressively, with the same issue occurring within a week. I was very disappointed as this docking station should work seamlessly, especially at this price point. I replaced it with another one that cost $30 and has had no issues since. In this case, I believe more is less. I would NOT recommend this device.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. The Dock will also require proper installation of a driver for functionality. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Not entirely happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this and plug both my monitors into the docking station. However, only one of the plugs worked. I contacted customer support and after a ton of back and forth they agreed it was not right and would replace it after I send it back to them.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Docing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second, great product! kioeopfeopfkeopfkopekpoekfp
I would recommend this to a friend J7 hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but set up is a bear. Instructions not intuitive and very small print. Not user friendly with some company VPNs. The recommendation is contingent on user being mid level IT knowledge base.
I would recommend this to a friendBrand response from J5create Team
Posted .To support all of your USB peripherals, the dock provides a total of four USB 3.0 ports (1 USB-C and 3 USB Type-A ports), a Gigabit Ethernet port, SD/microSD card slots and a combo audio jack. Thank you for your feedback, George.
- Pros mentioned:Ease of use
Multiple ports, easy setup!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tool to setup a desktop solution, utilizing your laptop! Allows you to take your laptop home by simply unplugging one cord!!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback, RockIT. Enjoy your new Dock.
Multi monitor output for the M1 Macbook Air
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beta drivers exist for the dock on the manufacturers website to enable multi monitor output on the M1 macbook Air. This was a pain to setup, but works great afterwards.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Glad the Dock works for your M1 computer. Enjoy.
- Pros mentioned:Ease of use
Lab top Docking Pad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Mac Book Pro. I have a lot of accessories and devices that this product makes it functional without a lot of cables and portable!
I would recommend this to a friendBrand response from J5create Team
Posted .Double sided cable storage compartment.
- Pros mentioned:Connectivity
Great dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dock. Works for several laptops. USB-C power throughput is a plus. Plenty of connectivity. Just install the J5 driver first...
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. Enjoy the Docking Station.
Great dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice docking station and worth the price. We have 2 screens setup to it
I would recommend this to a friend- Pros mentioned:Connectivity
Pricey but it's worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have if you are working from home and need dual screen. It has 2 HDMI ports and that's just what I needed. You won't regret purchasing this item!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi James!
That's awesome! I'm glad to hear that this has made your situation just a little bit better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station has everything you need. I use this to switch between work and personal computers easily.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Design and Reliability
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my college freshman grand daughter to save precious dorm desk space and simplify installing multiple devices. Worked like a charm!
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive.
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my work at home needs. Thin, light and streamlined.
I would recommend this to a friend