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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2977 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,977 reviews
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number and variety of ports is awesome, plus there is no external power cord needed. We bought 7 for the office. This is a great buy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello John,
      Glad to hear that the JCD543 Docking Stations are working out well for your office. I hope that you consider j5create for you office’s future needs. If you have any questions our customer support team is available to help.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    manager

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I use it every day! Two monitors, and a mouse keyboard, all plugged in!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is really to use. Only had to download drivers and now I am working with 2 monitors. Works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not intuitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a simple plug and play device and haven't found it useful yet. I have used many other docking stations with ease.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      While the dock does support plug-and-play functionality for many systems, some features, such as multi-display output, requires a driver installation.

      Drivers are located on j5create website under the "Support" tab. j5create

  • Rated 4 out of 5 stars

    Gang fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well once you figure it out! Instructions worthless, store some help. Have three large monitors hooked to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking Station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be able to hook more electronics for our home based office. Works great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t support two external monitors for Citrix

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for work. I connect this to MacBook Pro and access my office system with Citrix receiver. After the macOS 11 upgrade it’s not supporting two external monitors when using Citrix. However when not using Citrix it supports two external monitors. Needs a bit of work from j5. On top of that it needs the drivers to be installed on MacBook Pro.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Unfortunately, our devices will not work with Citrix. The Dock requires drivers to be installed on the computers operating system. We apologize for the inconvenience. Sincerely, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use docking station. It has many port options and functions exactly as described

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have docking station

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station allows me to connect my two displays to my MacBook Pro. It was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good docking station. Had it for awhile and only issue is that sometimes the monitor just randomly won’t work. Have to unplug everything and plug back in to get it to work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jimmy,
      The JCD543 is a great way to add a lot of functionality for a laptop. If you are consistently having the issue where the monitor does not connect and would like troubleshooting assistance our customer support team would be happy to assist. You can find our contact information on the j5create website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One little hub

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Can connect all items into one hub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t use both HDMI hook ups. Other than that works good

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Triple Display Docking Station requires that a computer supports DisplayPort (Alt Mode) to transmit video signals via HDMI under the "OR" on the Dock. The HDMI or DP port are Plug n Plays, no driver needed. The stand alone HDMI port require an installation of a driver. Please refer to the manufacturer of your hardware for more information on your device. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, using less wires. I work from home each day and this product makes it easier!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Dock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station for USB C laptops. I put this on top of a laptop cooler to keep my work laptop cool and this dock works great

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The perfect solution for expanding any laptop into a full-sized work-station j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Worked great and easy to use,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station connected easily to my HP laptop and quickly connected 2 additional monitors, providing 3 total monitors including the laptop monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working great and easy to use. Ability to add up to three additional displays, Ethernet, USB and SD card reading ports in one - simply download, install the driver and done.
      Cordially,
      j5create j5create

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to get one of the hdmi ports to work with my laptop, but it will work for now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    docking station

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I need it to do and works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid dock for Mac or windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent dock that allows for dual monitor setup. Taking off 1 start since it doesn't come with a usb-c power cable (sold separately)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Unfortunately, the JCD543 does not come with an power adapter. The JCD543P has the additional part or JUP2290 is the power adapter to JCD543. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    works great but expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has all the ports you need. great for extending/adding missing ports on small or ultra laptops. it's expensive comparing to other options.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's fantastic! I'm glad that this has suited your needs and made things a little easier for you. If you ever have any issues with your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect accessory for mac book pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimizes mac book pro for adding more accessories

    I would recommend this to a friend