Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Power supply
Had to Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good, but I had to return it. First, It doesn't come with a power supply, but gets its power from the USB-C port of the laptop. You can apparently get one with a power supply (somewhere?) but you can't buy the power supply separately. Nevertheless, it "works" without a separate power supply. The first problem was that one of the monitor ports didn't work. There is a VGA, HDMI, and a "HDMI or DisplayPort" port. The latter has two physical ports but seems you can only plug into one of them.. Seems flexible, but the "HDMI or DisplayPort" port didn't work at all. No matter what, I couldn't get a monitor plugged into either of those to work. So I had a two-port docking station in essence.. HDMI and VGA. No deal breaker at the time, I would contact support to try to get it replaced. But.. then it would start freezing the displays. Mouse would move fine on the laptop screen so the laptop wasn't frozen, but the display outputs on the monitors never changed. That was the deal breaker. I decided to return it and I found a Dell docking station for just a few dollars more (and with a power supply) and it worked right out of the box.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about this. In cases like this we do recommend contacting customer service since they are trained to assist in issues like this and can help you get up and running again. We actually do sell the power cord separately over at Best Buy as well as the version of this device that comes with it.
I do apologize for the inconvenience you've had and I hope that you've been able to get up and running.
Thanks,
j5create
- Pros mentioned:Ports
Work office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. More than enough ports to connect double screen plus laptop
I would recommend this to a friend Must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice docking station! Perfect for easy connecting of my laptop. Provides additional USB connections and a hard wire internet connect that ensures my virtual meetings never have buffering issues.
I would recommend this to a friend- Pros mentioned:Usb-c
hdmi port is less than sufficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB bit works as intended but whenerver i used the HDMI port it was really laggy and slow. i fixed the issue by running the hdmi directly into the laptop (asus zepherus g15) i really cant reccoment this product with that glaring flaw.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please make sure you have the latest drivers and firmware installed for both your laptop and the docking station. Manufacturers often release updates to address compatibility issues and improve performance. Ensure that you're using a high-quality HDMI cable that supports the required bandwidth for your display. Sometimes, using a subpar or damaged cable can lead to issues like lag or a degraded signal. Check the display settings on your laptop and the docking station to ensure they are configured correctly. It's possible that certain settings need to be adjusted for optimal performance. USB-C docking stations with power delivery often provide power to the connected devices. Ensure that the docking station is receiving sufficient power to handle the additional load when connected to multiple displays. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Ports
Great docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. I use this for my dual monitors and it works amazing. Has lots of ports and they all work great!
I would recommend this to a friendBrand response from J5create Team
Posted .Dual or triple monitor connectivity plus many other abilities built into one. The JCD543's unique design makes the perfect space-efficient add-on.
Gratefully,
j5create
- Pros mentioned:Overall performance
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station for your at home work space.
I would recommend this to a friend Not Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I connected two monitors to the docking station. Not long after purchasing, the second monitor refused to work (HDMI). The monitor works fine connected directly to the laptop, so it's not the monitor. Switched to VGA which worked briefly, then stopped working. Plugging/unplugging, etc, sometimes works, sometimes not. Not happy with this device. At least one extra monitor works.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
- Pros mentioned:Ease of use
I LOVE IT!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what i needed. I am about to order another one for my husband, since he will now be working from home.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings Jazzy1, it's wonderful to hear how much you enjoy the JCD543 device, it is one of our popular units and we love any feedback we get. Thanks for supporting us. Cordially, j5create.
- Cons mentioned:Compatibility
Good Price, Doesn’t Support Mac OS X Big Sur yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their website says that this supports Mac OSX Big Sur, however, this product only works with one display on Big Sur Beta 8. Tested this on a Mojave install and multiple displays work, so it's not the setup. Will update the review once the website mentions this does not work or they resolve this for Big Sur.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Colton,
If you would please look on the j5create website, we now have a message regarding our device compatibility with MacOS Big Sur. Our device drivers are not currently compatible with Big Sur, but we are working on it. On the j5create website select ‘Downloads/Drivers’ under the ‘Support’ drop down you will find our message regarding Big Sur at the top of the page. I regret the confusion that this has caused.
Thank you,
j5create
- Pros mentioned:Usb-c
A must have for new MacBook owners
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This allows 3 monitors to be added to your 2020 MacBook Pro plus adds additional USB type C connections. A terrific doing station.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 is a great addition to any newer laptop. The ability to add three additional monitors, an Ethernet port, and additional USB ports really helps get the full potential out of the laptop. Thank you for sharing your review.
Cheers,
j5create
- Pros mentioned:Usb-c
Nice docing station for 15" laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same width as a 15-inch laptop. Good selection of ports. Could use an additional USB-C.
I would recommend this to a friend - Pros mentioned:Ease of use
Great docking station with ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item, easy to use and can barely tell it’s there with laptop sitting on top.
I would recommend this to a friend Its somewhat ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves a purpose but you cant connect 2 monitors directly to the docking station. One has to be connected directly to your laptop and the other to the docking station when using HDMI. Go with the lenovo brand. It is way better. But it does work.....
I would recommend this to a friend- Pros mentioned:Ports
Good choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new computer and needed more ports. This is a good docking station and with different types of extensions.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, thank you for your feedback. We appreciate it. Have a wonderful day!
- Pros mentioned:Ease of use
Awesome solution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need it to do and doesn’t require power! Very easy to use, just plug in.
I would recommend this to a friend - Pros mentioned:Ease of use
works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i use this product everyday for my main docking station, never had a problem
I would recommend this to a friend - Pros mentioned:Ease of use
Great USBC Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and does everything I need it to do. Havent had any issues with it yet.
I would recommend this to a friend - Pros mentioned:Ease of use
https://www.bestbuy.com/site/j5create-usb-type-c-t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The multi Port Station does just what I needed. Thanks for recommending this unti.
I would recommend this to a friend Worked for 2weeks and after that..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would could not detect my monitors. It worked for 2 weeks and latter started disconnecting on its own. Now its not identifying my monitors. I used another laptop, changed hdmi cables triwd differend monitors...but same issue...could not return because it has 15 days policy and i have been with it for more than 15 days now...lost my money..
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Mito, I'm terribly sorry to hear about the experience you had with the JCD543. In order to narrow down the cause of the issue, we recommend calling in and speaking with a rep; a specialist will swiftly diagnose, troubleshoot and offer solutions. Thank you for your time and we hope to hear from you.
Respectfully,
j5create
- Pros mentioned:Usb-c
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dockinf station. Was just what i was needing to use 2 external monitors multiple USBs and organize wiring.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Willie, thanks for your review and I'm happy to know the Dock works great with your attached devices. Take care!