Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,998 reviews
  • Rated 3 out of 5 stars

    Its somewhat ok.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves a purpose but you cant connect 2 monitors directly to the docking station. One has to be connected directly to your laptop and the other to the docking station when using HDMI. Go with the lenovo brand. It is way better. But it does work.....

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for plugging monitors and other external tools.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    docking station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well with the Surface Laptop 3 to hook up a extra monitor as well as other plug in devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. j5create

  • Rated 4 out of 5 stars

    J5 create

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should come with power adapter. I had to buy separately.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality, terrible reliability, overheats,

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is shaped like a wedge with a rubbery top, so it's natural to lie your laptop on it, however it overheats, which makes my already temperature-sensitive tiny laptop not an option to lie on top of this. Also, this station thingy requires drivers to work, which I was lucky my company had whitelisted before, otherwise it would be useless. After a couple of months of use, Display Port started to flicker, as if cable was disconnected and connected again, screen going blank for a few seconds at a time, more and more often. I tried replacing display port cable, swapped from my desktop pc cable, and that didn't resolve the issue, nor restarting, not even using hdmi cable instead. Replaced entirely for much cheaper dongle bought somewhere else, that doesn't require drivers, and works flawlessly. Extremely overpriced. Terribly disappointed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Dany!

      I'm very sorry for the inconvenience that this has caused you. The fix for this is a simple firmware update and verifying the drivers. When things like this happen, we recommend contactiong our customer service department and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for My personal use and very pleased but little expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great USB-C Dock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Supports multiple video outputs at the same time and gives you plenty of additional ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Dock is one of our popular units, provides a lot of additional ports for use. Thanks for your review. j5create

  • Rated 5 out of 5 stars

    Docking Station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! More compact than the last one I had.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Works ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my laptop. Would be better if it had a power option other than a USB C port.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good docking station

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to use, easy to use and very easy use with most common computer accessories

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Dave, for your review on the Dock. Enjoy and have a great day! j5create

  • Rated 5 out of 5 stars

    Excellent tool to use multi monitors for WFH

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for easy multi monitor working from home while using a laptop. Set up simple and quick with minimal space occupied on desk.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Occupying minimal space and having all your needs in one device describes the JCD543, it's unique architecture is next to none in competition. If needed; technical assistance can be obtained by contacting support on the packaging and an agent will be happy to help.
      Appreciatively,
      j5create j5create

  • Rated 4 out of 5 stars

    Cord too short!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but connecting cord is too short to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 2 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to unhook my laptop to turn it on, then hook it back up. It is nice to have the printer and 2nd monitor hooked up to it, but I almost sent it back due to how difficult it is to turn laptop on.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to properly understand this issue. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 4 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. It's a charger, it charges. I've been watching to see if it'll do any other tricks, but sadly nothing so far.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This docking station turns your Mac or Windows laptop into a full workstation with a DisplayPort, two HDMI, and a VGA output, with resolution support up to 4K (3840 x 2160) on two displays and 1080p on the other one. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to plug in a monitor, mouse, keyboard, yet with only unplugging one cord, I’m mobile!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback on the Docking Station. Have a great day! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is fast an easy to use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast an easy to use for running multiple monitors with a Macbook Pro. I had it up and running five minutes out of the box!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to use, easy to set up is a great feature of the triple display docking station and we're excited to hear the customer letting us know just that - thanks for the feedback!
      Respectfully,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Very Unimpressed!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the recommendation of the Best Buy Salesman in Oakdale with my new Lenovo laptop on 10-2-22. It started messing up my keyboard and mouse. I moved them to the port on the PC problem fixed. Them my laptop could not run more than 24 hours without the blue screen of death. So I thought that maybe the Lenovo 60 watt power supply was lacking. So I purchased a j5creat 100wat supply. Still blue screens everyday. I have made sure all the drivers are up to date on everything. I unplugged the dock from the laptop and all of the issues I was having cleared up. The audio ,mouse, keyboard and blue screen failures. Now I can't take the dang thing back because it took so long to troubleshoot. It might make a good door wedge.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to properly troubleshoot this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. We apologize for the inconvenience and hope to hear from you. Thank you. j5create

  • Rated 2 out of 5 stars

    Not Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected two monitors to the docking station. Not long after purchasing, the second monitor refused to work (HDMI). The monitor works fine connected directly to the laptop, so it's not the monitor. Switched to VGA which worked briefly, then stopped working. Plugging/unplugging, etc, sometimes works, sometimes not. Not happy with this device. At least one extra monitor works.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Great product at a nice price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Conserves space on cluttered desks. Only wish is that there were some USB ports on the front, but no complaints.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear! I'm happy to hear that you've been able to get up and running with no difficulty. I'll pass along your feedback to my team so that we can continue to improve our products.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dock!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock. Works perfectly for my MacBook Pro, monitor, keyboard, and mouse. Easy to use and setup.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy Plug & Play device, works well with USB peripherals, HDMI display and more. Thank you for your review, timlocott. j5create