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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,030 reviews
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Reminiscent of a docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminds me of a docking station for my laptop. I can tie in USB, HDMI, and a few other things. Awesome gadget to have.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports Mirror and Extended modes on both Mac & Windows. The easiest way to add a second or third display. j5create

  • Rated 4 out of 5 stars

    Item works great if already have power source.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dock works great and fits its purpose, but did not realize that there should be a power source for this. I had to buy it separately for an additional $40.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Have a nice day. j5create

  • Rated 5 out of 5 stars

    Cool device but too big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool device with lots of ports. It's really only good if you don't use it much because it'll sit under or behind your laptop where you can't reach it easily. Smaller hubs look better and take up less space and can sit to the side just fine. The metal lid is also a bit rattly and doesn't feel solid. It's not an issue when you're using it, but when you pick it up it feel's cheap because it's loose. The rest of the device is very solid.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We appreciate the time you took to write a review on the Docking Station. All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Cheers! j5create

  • Rated 5 out of 5 stars

    Good Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Good Price. Would recommend product to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect display docking station for my wife’s needs for work. She loves the design and nice sleek look.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad your wife like her Docking Station. Thanks for the review. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    My Favorite Docking Station

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I wish it had one or two more ports? Maybe. But there seem to be enough here that work great.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well with the Surface Laptop 3 to hook up a extra monitor as well as other plug in devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. j5create

  • Rated 1 out of 5 stars

    Terrible quality, terrible reliability, overheats,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is shaped like a wedge with a rubbery top, so it's natural to lie your laptop on it, however it overheats, which makes my already temperature-sensitive tiny laptop not an option to lie on top of this. Also, this station thingy requires drivers to work, which I was lucky my company had whitelisted before, otherwise it would be useless. After a couple of months of use, Display Port started to flicker, as if cable was disconnected and connected again, screen going blank for a few seconds at a time, more and more often. I tried replacing display port cable, swapped from my desktop pc cable, and that didn't resolve the issue, nor restarting, not even using hdmi cable instead. Replaced entirely for much cheaper dongle bought somewhere else, that doesn't require drivers, and works flawlessly. Extremely overpriced. Terribly disappointed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Dany!

      I'm very sorry for the inconvenience that this has caused you. The fix for this is a simple firmware update and verifying the drivers. When things like this happen, we recommend contactiong our customer service department and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Works with all new laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with newer laptops with UBS-C connector. Everything plugs in great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it for her work pc and we have utilized every port and it still works months later

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Rated 4 out of 5 stars

    Good but requires MacOS drivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works great, wish it didn’t require drivers for MacOS. I had to jigger around a bit. Now all is good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very high quality! Durable and speedy

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great USB-C Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Supports multiple video outputs at the same time and gives you plenty of additional ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Dock is one of our popular units, provides a lot of additional ports for use. Thanks for your review. j5create

  • Rated 5 out of 5 stars

    Excellent tool to use multi monitors for WFH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for easy multi monitor working from home while using a laptop. Set up simple and quick with minimal space occupied on desk.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Occupying minimal space and having all your needs in one device describes the JCD543, it's unique architecture is next to none in competition. If needed; technical assistance can be obtained by contacting support on the packaging and an agent will be happy to help.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grest for a mac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and was very easy to setup. A little expensive but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is fast an easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast an easy to use for running multiple monitors with a Macbook Pro. I had it up and running five minutes out of the box!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to use, easy to set up is a great feature of the triple display docking station and we're excited to hear the customer letting us know just that - thanks for the feedback!
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Extra connections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, qoeks good with multiple screens, wireless mouse, extra usb's

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to work with my Acer Nitro laptop so I can use dual monitors for work. I've downloaded the suggested drivers and my computer always gives me the "unknown USB device" error. I'll be contacting j5create for a solution. On the bright side, all the ports work great! I can now run both my monitors in HD mode. No issues with anything else at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Works perfect. Let me add 2 display monitors for my MacBook Pro

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 2 out of 5 stars

    hdmi port is less than sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB bit works as intended but whenerver i used the HDMI port it was really laggy and slow. i fixed the issue by running the hdmi directly into the laptop (asus zepherus g15) i really cant reccoment this product with that glaring flaw.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please make sure you have the latest drivers and firmware installed for both your laptop and the docking station. Manufacturers often release updates to address compatibility issues and improve performance. Ensure that you're using a high-quality HDMI cable that supports the required bandwidth for your display. Sometimes, using a subpar or damaged cable can lead to issues like lag or a degraded signal. Check the display settings on your laptop and the docking station to ensure they are configured correctly. It's possible that certain settings need to be adjusted for optimal performance. USB-C docking stations with power delivery often provide power to the connected devices. Ensure that the docking station is receiving sufficient power to handle the additional load when connected to multiple displays. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you. j5create