Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Simple setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do now I have 2 external monitors and my laptop can set closed it’s like having a mobile desktop!
I would recommend this to a friendBrand response from J5create Team
Posted .Although the JCD543 can support up to three displays, we're gracious to hear your two monitors are working with your closed laptop.
Sincerely,
j5create
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is easy to use, fast, and reliable. I recommend ti anyine
I would recommend this to a friend Not as great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not really satisfied with this. While it is nice to have the adapter to the extra monitors and USB-C. I've had issues keeping a good connection and the USB-C wire at the right length. For the price, I'm not sure it really lives up to the expectations.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
I'm really sorry to hear that you had this issue! We are always available at our customer service department to assist you through any issues like this that might arise. Our information can be found on our website under the contact page. We'll be more than happy to help!
Thanks,
j5create
- Pros mentioned:Connectivity
Dope
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works loke a charm.. got 5 screens hooked to my laptop thanks to this device.
I would recommend this to a friend - Pros mentioned:Ports
Works perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything i needed and works perfect! Lots of ports!
I would recommend this to a friend - Pros mentioned:Ease of use
Simple and works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a nice simple docking station say no more. If you like fancy options with tons of features keep moving.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey KarlScoobyct, the JCD543 is a great choice if you wish to add additional HDMI, VGA and DisplayPort monitors to your computer. With it's unique design, it allows the user to also connect mice, keyboards, flash drives, web cameras, connect to the Ethernet providing the user with ha safer and more secure connection to the internet. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues.
Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks.
- Pros mentioned:Connectivity
monster help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When need everything connected, this is the only way to go!!
I would recommend this to a friend Nice docking station but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good docking station; however you really need to buy the 100 watt charger because otherwise if you use a laptop charger under that wattage it will not support it. Which is disappointing. It will drain a 64 watt charger. But it is nice to plug in a printer and a monitor and a couple of other devices.
I would recommend this to a friendGreat Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent dock that allows me to have multiple screens going at once. Using it with my surface which has only 1 USB port and a USB-C port. It’s functions great for desk work and has a network cat 5 port as well as 3 USB ports and SD + micro SD. Not something you want to walk around with but portable enough to toss in a computer bag and take on the road.
I would recommend this to a friendAdds versatility
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to connect multiple devices and good price for quality and capabilities.
I would recommend this to a friendWorked great after I did firmware update.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggled with getting 3 monitors to work. Contacted the help center and received instructions to update firmware.. Worked great after I did firmware update.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you so much for letting us know the JCD543 is meeting your expectations and the customer service team was able to assist you. For issues in the future, feel free to contact us again and a rep will be ready to lend a helping hand!.
Respectfully,
j5create
Good low profile docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a docking station that isn't bulking and can be hidden behind a monitor, this is a good choice.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to the sleek, low profile of the JCD543; you can now rest your laptop on top of the device saving you space while still obtaining the most out of it.
Regards,
j5create
Buggy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't work well. One problem I'm having is internet through the attached ethernet cable suddenly disconnecting. This has happened very inconveniently when I'm leading Zoom meetings with 50 people in them. I've finally decided that it's the docking station, because other devices using my router have not stopped working. In order to get the ethernet connection working again, I have to eject the external hard drives connected to this docking station and then unplug and replug it to the mac. The other thing that doesn't work well is that if my external screen is turned off, the docking station doesn't seem to notice and the mac keeps putting windows up there. I can't use or close the windows, e.g. my browser, when the screen is turned off. So my mac thinks the browser is open, for instance, but I can't use it. This is inconvenient, because the screen is attached to a UPS, which takes time to fire up. I don't like this device. Now that I'm seeing that it is responsible for my Zoom meetings crashing I have to figure out whether it's still under warranty or not.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It sounds like you're experiencing several issues with the USB-C Triple Display Docking Station, particularly related to Ethernet connectivity and display behavior.
Ensure that the Ethernet cable is in good condition and securely connected to both the docking station and the router.
Check the settings on your router, including DHCP settings. Ensure that there are no conflicts with other devices on the network.
Adjust the power management settings on your Mac to ensure that it doesn't power down the USB ports, affecting the docking station's connectivity.
Check the graphics or display settings on your Mac. Ensure that it is configured to handle the external display properly, even when it is turned off.
Adjust the power management settings on your Mac to prevent it from sending windows to the external display when it is turned off.
Check the power settings on the external screen itself. Some monitors have settings related to power-saving modes and behavior when turned off.
**We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the Docking Station at a time.
** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you.
- Pros mentioned:Ease of use
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy set up. Plug and play, charges laptop too.
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked exactly as advertised! So helpful these days when laptops have no ports anymore!!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your support rating. Cheers!
- Cons mentioned:Compatibility
Docking station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, this docking station wasn’t compatible with my system.
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 for Plug n Plug ports. Proper functionality entails downloading and installing a driver on a Windows or Mac platform. We recommend contacting support and a specialist will be ready to assist in resolving this, thank you.
- Pros mentioned:Usb-c
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Perfect for my needs. I would highly recommend this product
I would recommend this to a friendBrand response from J5create Team
Posted .We're glad to hear the Dock fits your needs well. Thank you and enjoy.
- Pros mentioned:Usb-c
Decent docking station
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent docking station. I used an adapter to go from usb c to usb a. No problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review, Chris
What to say
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 100 bucks. I guess I shouldn't be complaining. However, I've been using this thing now for several months. On windows the second screen locks up fairly often. I have to unplug and reconnect to fix the issue. On Mac typically only the first screen shows. There is a very specific way to install the drivers so they both show. Calling support will get you through this issue. Audio does not pass through for either mac or windows.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the JCD543 has been causing some issues; we would value the opportunity to troubleshoot this or offer a working solution if we are not able to resolve this. For technical difficulties, support information can be found on the casing and a rep will be happy to help, thank you.
Respectfully,
j5create
- Pros mentioned:Ease of use
Computer hib
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very easy to connect, I’ve had no issues using this product.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs