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Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,996 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, plug in and use! Perfect for that computer that doesn't have enough USB ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Docking Stations are nice to have for additional ports to your computer. Thanks for your review. Cheers. j5create

  • Rated 4 out of 5 stars

    It's got everything you need if you need it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a useful addition to your MacBook, but I found it a little large to carry around with my iBook Pro. I didn't use it that much.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      If you are looking for a smaller docking station for your MacBook I would recommend the JCD387. It has a modular design that allows you to choose the ports that you need:
      https://www.bestbuy.com/site/j5create-ultradrive-kit-usb-c-dual-display-modular-dock-for-apple-macbook-pro-and-air-space-gray-white/6402116.p?skuId=6402116
      Thank you for your review.
      Cheers,
      j5create j5create

  • Rated 3 out of 5 stars

    Nice docking station but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good docking station; however you really need to buy the 100 watt charger because otherwise if you use a laptop charger under that wattage it will not support it. Which is disappointing. It will drain a 64 watt charger. But it is nice to plug in a printer and a monitor and a couple of other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Dock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, requires a drive install FYI. But works great with the laptop and two external monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      Happy to hear that it was easy to setup the docking station and that it is working great for you. To get the full functionality out of this device it does require drivers to be installed and to plug the USB C in to a port on your computer that supports display port alternate mode. Thanks for the review and choosing a j5create device.
      Cheers,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Docking station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, this docking station wasn’t compatible with my system.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 for Plug n Plug ports. Proper functionality entails downloading and installing a driver on a Windows or Mac platform. We recommend contacting support and a specialist will be ready to assist in resolving this, thank you. j5create

  • Rated 3 out of 5 stars

    What to say

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 100 bucks. I guess I shouldn't be complaining. However, I've been using this thing now for several months. On windows the second screen locks up fairly often. I have to unplug and reconnect to fix the issue. On Mac typically only the first screen shows. There is a very specific way to install the drivers so they both show. Calling support will get you through this issue. Audio does not pass through for either mac or windows.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're sorry to hear the JCD543 has been causing some issues; we would value the opportunity to troubleshoot this or offer a working solution if we are not able to resolve this. For technical difficulties, support information can be found on the casing and a rep will be happy to help, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does docking station is great for a PC or a Macintosh. Are used constantly constantly

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Glad it is great with your Mac or PC. Cheers! j5create

  • Rated 4 out of 5 stars

    Love it...wish size was smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it the only thing is the size....wasn't expecting it to be this large but I'm dealing with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my setup. Would be great if it came with a power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and is so perfect. I recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what i wanted it to. Needed more USB ports for my new laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      To support all of your USB peripherals, the dock provides a total of four USB 3.0 ports (1 USB-C and 3 USB Type-A ports). j5create

  • Rated 5 out of 5 stars

    Great docking stationt!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job that I needed to be done. The docking station performed the tasks that I needed to have done.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Scooby, the JCD543 is one of the most searched for devices we have at this time as it provides users with up to three displays at once all while allowing the use of mice, keyboards, flash drives for data transfer and more. It's design allows the user to sit the laptop on the JCD543 while using it. ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
      usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Docking Station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station for any computer and the best part is that it is fully portable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Bakered, for the positive review, Enjoy your new Dock. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly what it’s supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peripheral. Does exactly what it’s supposed to. Sturdy construction.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great for creating a full workstation for work or at home. Thanks for your review. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still need to explore the benefits. That being said, the install was very easy

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad to hear the install was an easy setup. Have a great day and enjoy. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! So much packed into one thing! Plus charges and is good for helping cool my laptop

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks Derek, for your feedback. Have a great day! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for multiple monitors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use even with complex monitor Setup getting quality HDMI outputs

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The easiest way to add a second or third display. j5create

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed for my laptop and when I switched over to my new tower, this worked perfectly for me to keep my 3 monitors going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a docking station that could travel with me and not take up tops much space. Truly fit the bill

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 is one of our top of the line docking stations. It does not take up much space in a laptop bag or on your desktop since it is designed to have your laptop rest on top of it. This docking station can help you easily add three additional monitors, extra USB ports, in Ethernet connection, and more. We appreciate you for choosing this docking station and taking the time to share your feedback.
      Have a great day,
      j5create j5create

  • Rated 1 out of 5 stars

    Buggy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn't work well. One problem I'm having is internet through the attached ethernet cable suddenly disconnecting. This has happened very inconveniently when I'm leading Zoom meetings with 50 people in them. I've finally decided that it's the docking station, because other devices using my router have not stopped working. In order to get the ethernet connection working again, I have to eject the external hard drives connected to this docking station and then unplug and replug it to the mac. The other thing that doesn't work well is that if my external screen is turned off, the docking station doesn't seem to notice and the mac keeps putting windows up there. I can't use or close the windows, e.g. my browser, when the screen is turned off. So my mac thinks the browser is open, for instance, but I can't use it. This is inconvenient, because the screen is attached to a UPS, which takes time to fire up. I don't like this device. Now that I'm seeing that it is responsible for my Zoom meetings crashing I have to figure out whether it's still under warranty or not.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It sounds like you're experiencing several issues with the USB-C Triple Display Docking Station, particularly related to Ethernet connectivity and display behavior.

      Ensure that the Ethernet cable is in good condition and securely connected to both the docking station and the router.

      Check the settings on your router, including DHCP settings. Ensure that there are no conflicts with other devices on the network.

      Adjust the power management settings on your Mac to ensure that it doesn't power down the USB ports, affecting the docking station's connectivity.

      Check the graphics or display settings on your Mac. Ensure that it is configured to handle the external display properly, even when it is turned off.

      Adjust the power management settings on your Mac to prevent it from sending windows to the external display when it is turned off.

      Check the power settings on the external screen itself. Some monitors have settings related to power-saving modes and behavior when turned off.

      **We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the Docking Station at a time.

      ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you. j5create