Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,034 reviews
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn't work for me

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this did not work. Attempted to contact the company for assistance but never heard back from them. Have a Dell 9575 and it would not work in any of the USB-C slots I plugged it in. The laptop would not recognize the device even after ensuring the drivers were installed. Returnes to Best buy the next day without any issues.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In the case where the JCD543 is not being recognized by your computer, it could be a matter of updates on the computer itself, defective host cable, defective USB port and for all the mentioned a technical support specialist is standing by ready to help. I regret to hear customer service did not return your call. We are available Monday-Friday, 9am-6pm EST on phones, 10am-6:30pm EST for chat, tickets and voicemail are also options in the case where hours of availability do not work for you. We hope we can change this negative experience to a positive one. If in the future, we are awarded another opportunity to meet your IT needs, please feel free to contact support mentioned on the casing to speak with a rep and they will be glad to lend a helping hand.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as advertised! So helpful these days when laptops have no ports anymore!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your support rating. Cheers! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is easy to use, fast, and reliable. I recommend ti anyine

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great docking station.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a new laptop and wanted a universal docking station. This works great and has all the ports I need.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear. With the pandemic in full swing, it's important to stay connected and I'm glad that this has made things a little easier for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wirks as advertised make a laptop with multple monitors dimolr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds versatility

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to connect multiple devices and good price for quality and capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    USB HDMI Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem of adding a second monitor to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    While I consider it expensive ,it is a good device

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said, I was slightly shocked by the price of the thing, but I use it regularly as my Swiss Army Knife for my new MacBooknovice. The laptop I have only has two ports so .. so .. I needed something .. something .. I am not allowed to use wireless at work (security) and have to connect via Cat6. This does this I need multi monitors ? this helps , Need 5 monitors .. I'm out of luck . .Haha.. Great device worth the $ I spent to keep my hair .....

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Eric,
      Good to hear that the triple display docking station is helping with your new MacBook. This dock provides more USB ports, wired Ethernet, and room to add up to 3 additional monitors. Thank you for your detailed product review.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Dock around the clock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis was a lifesaver. I can now use my older monitors with my newer Laptop. Great purchase

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our product, we appreciate your support. Take care. j5create

  • Rated 5 out of 5 stars

    Great Docking Station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent dock that allows me to have multiple screens going at once. Using it with my surface which has only 1 USB port and a USB-C port. It’s functions great for desk work and has a network cat 5 port as well as 3 USB ports and SD + micro SD. Not something you want to walk around with but portable enough to toss in a computer bag and take on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Perfect for my needs. I would highly recommend this product

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're glad to hear the Dock fits your needs well. Thank you and enjoy. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Works perfect

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i needed and works perfect! Lots of ports!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Decent docking station

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent docking station. I used an adapter to go from usb c to usb a. No problem.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review, Chris j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super easy to set up & makes unplugging & plugging my laptop to dual monitors super easy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Thank you for sharing your opinion on the JCD543. This is one of our most popular products because it adds a lot of functionality to a laptop. We appreciate your great customers.
      Have a nice day,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to find product that allows 2 hdmi connections (to laptop). Works great.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Glad it works great for you. Enjoy! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer hib

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to connect, I’ve had no issues using this product.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    monster help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When need everything connected, this is the only way to go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's got everything you need if you need it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a useful addition to your MacBook, but I found it a little large to carry around with my iBook Pro. I didn't use it that much.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      If you are looking for a smaller docking station for your MacBook I would recommend the JCD387. It has a modular design that allows you to choose the ports that you need:
      https://www.bestbuy.com/site/j5create-ultradrive-kit-usb-c-dual-display-modular-dock-for-apple-macbook-pro-and-air-space-gray-white/6402116.p?skuId=6402116
      Thank you for your review.
      Cheers,
      j5create j5create

  • Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. A bit clunky on my small desk but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Dock

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, requires a drive install FYI. But works great with the laptop and two external monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      Happy to hear that it was easy to setup the docking station and that it is working great for you. To get the full functionality out of this device it does require drivers to be installed and to plug the USB C in to a port on your computer that supports display port alternate mode. Thanks for the review and choosing a j5create device.
      Cheers,
      j5create j5create