Customer Ratings & Reviews

This is the ONLY docking station that has worked with my MacBook Air. Nothing else has worked but this docking station. I tried upgrading to a higher-end one and it was not compatible (despite the website stating that it was). My ONLY complaint is the cord to connect is too short. The connecting cord for the docking station to the computer itself needs to be double the size that it is. I ended up having to buy an expansion cord for the length that I needed.

It's a docking station. I run 2 monitors, card reader, headset, keyboard and mouse and everything has a spot.

Exactly what I needed to connect everything! Love that the cord to connect my laptop is also hidden so it’s not easily tangled up!

Unable to do what I needed it to do. did not know what a couple of the ports were for.

I needed a docking station with a higher wattage for a newer laptop. This fits the bill. My previous dock had a Thunderbolt 3 "host" port providing 60 watts, which wasn't enough for my newer laptop. I have just 1 external monitor which works great so I can use my laptop monitor and my 2nd monitor all through the dock. I also like the design that allows my laptop to rest up on the dock, and provide a bit of air flow under the laptop.

Love the form factor and functionality of this dock station. It is not another brick standing on my desk. Instead, it subtly sits under my macbook and provides so many ports. Instructions were clear about downloading supporting software for multiple displays. Worked well out of the box with that simple instructions.

Worked perfect for my laptop from first connection. Have had one time where it struggled to connect but a power cycle solved it.

I’m by no means a tech savvy kind of person at all, so when I purchased my laptop I had no idea how I was going to plug anything into it because it was all usb-c. So after googling I found i needed a dock and chose this one. This works like a charm and has enough ports for everything. I am about to purchase my second one for my new Chromebook.

it worked with both our Dell and IBM models and loaded all drivers in windows 10 right away. the unit is sleek stylish and easily hideable and can be carried in a laptop bag with no problem! ill be recommending to our other associates shortly. DK

Super simple to use with my new MacBook pro. I have an external monitor, keyboard and a power source for my AirPods. I love the slim profile that I can set my laptop on for a nice angle for video calls.

Bottom Line: This product seems to be well made, with a variety of convenient ports and an intuitive design. However, it is unusable because it does not work. Additionally, the company's customer service is terrible. I will not buy from this brand again, and I'd caution you to do the same. Don't waste your time or money. Design: It seems to be well built and gives an impression of durability because of it's weight and size. The ports are spaced out well and the cable for the USB-c to plug in to your computer is an appropriate length. Function: This is where the product is completely unusable. When used to connect my laptop to a second screen, the image is distorted and low-resolution. I continued to have this problem when I connected to different screens, used different cables, and even when I tried with another laptop. I also was able to use a different product to connect my laptop to a second screen. In other words, there is no doubt that the problem is with this docking station, and it is therefore unusable. It would be nice if that was the only problem, but of course, it isn't. The 3.5 mm (1/8") audio port is also completely unusable. The audio volume is reduced by about 40%, which is annoying but I was able to work around it. However, the microphone volume is reduced by about 90%, making it completely unusable for voice or video calls. Again, I verified that this problem is with the docking station by trying with different combinations of products and only experienced an issue when I was using this j5create product. Customer Service: I contacted the company after experiencing these problems and was EXTREMELY disappointed by the service I received, especially after spending $110 for a product that does very little of what it was supposed to do. I emailed back and forth with someone who signed emails as David, but every time I received a stock, canned reply which often only tangentially related to my prior correspondence. Summary: I'd like to think this was just a lemon, and that the majority of the time, you'll receive a product that works. However, given my experience with their customer service, I'd say its not worth that risk - especially given that there are many other products out there that accomplish the same purpose but are from reputable brands. I now have a $110 piece of scrap metal, I've wasted hours going back-and-forth with customer service reinstalling drivers and answering the same question multiple times, and I'm just going to go out and buy a functioning docking station from Belkin, Targus, Lenovo, HP, or any other of the dozens of manufacturers that I can actually trust. BestBuy has several of these products available online, and I wish I had just spent the extra $10-$20 for a name brand the first time around and saved myself all this trouble. In any case, I've learned my lesson and won't bother with any j5create products in the future.

Loved this product! Makes docking my Macbook to a larger monitor so much easier!

Great value. Not perfect and documentation is sketchy, but it works as well or better than name brand ones that I've had that cost $100 more.

Excellent docking station. Works better than anyother j5create devices. Allows my HP laptop to work with 2 of my Dell 32" monitors. Saves monitor resolution without overtaxing the laptop. Plenty of ports for other devices. Does not overheat like others.

This product has been working very well. If you need to charge your laptop, while plugging in to this docking station, do not purchase this one. It does not charge your laptop.

Product provided the extra ports needed to accommodate additional peripheral equipment. Simple to install and begin using. Some may consider its price a bit high, but, for me, "need" trumped cost.

Great docking station. I switch between computers with ease... work laptop one minute, personal laptop the next. I use my laptop screen and keyboard, then using this docking station I have a mouse and additional monitor. I just added a printer via usb as well. Still room for up to two more monitors, two more usb devices. I also plan to hook up speakers (there's an aux port) and to try connecting to my Mac Mini... but overall it does exactly what I need. You will need a power supply though!! I was able to use the usb-c cable and power pack that came with my Samsung Laptop...

Only one monitor was working after installing J5 program. I began a chat with J5 cust service. After 25 minutes, they told me that I should return it because this product is not for older model Macbooks.

I use this at home in my office to use for my work laptop and desktop. I never have any issues and can always connect whatever I need up to it.

For Asus ROG G512 Strix i7 RTX 2070, It worked perfectly fine with my Asus. Only issues if you don’t change your sleep settings then wake your laptop only one screen works and the other was pitch black. Then you have to disconnect type c and reconnect it again. I contact the J5create support to help with the issues. They response in a timely manner. I had to go directly to the device manager to change my usb drivers settings to uncheck the box for power management. Also I only use the Ethernet port, usb for my mouse/keyboard, hdmi for display, which works perfectly fine. I have not use the sd/microsd & mic/microphone yet.