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Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,998 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and does everything I need it to without issues.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dock for my Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing work great and has a ton of options for me to plus things into it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi HonestReviewer, thank you for your review on the JCD543. It's one of our popular devices for customers and I'm glad that the Docking Station works great for you. Thanks again, j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just what I needed. Easy to use and plug and play

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This docking station turns your computer into a full workstation with all additional connections. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy to set for a Mac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for MacBook Pro, easy connection, great for other monitor connections.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Cheers! j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    NOT COMPATIBLE WITH MY COMPPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED IT BECAUSE THE GEEK SQUAD COULD NOT GET IT TO FUNCTION WITH MAC MINI

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543 uses MCT/USB graphics drivers for extended display output beyond 1 external monitor. macOS natively supports only 1 external display over USB-C unless you install MCT drivers. You would also need to grant permissions under System Settings. If these steps weren't completed, the Dock will not function correctly. j5create

  • Rated 2 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great except for Display Port and secondary HDMI. Only able to run 1 display off this, no matter the resolution, PC and Mac tested. Not worth it. Just buy the OWC or Belkin docks if your main requirement is multiple displays. Even the new Lenovo is leaps and bounds over this one.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It sounds like you may be encountering an issue with drivers or maybe your USB-C port does not support display port alternate mode. I’d recommend uninstalling and reinstalling the drivers for the docking station. If you need any assistance our customer support team is available to help. You can find our contact information printed on the product package and on the j5create website.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have everything lugged in and the small size does not take up a lot of room

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Cindy,
      Thank you for purchasing the triple display docking station. In the event that your workspace is really limited on space the docking station is designed to have a laptop sit on top of it. I hope that the features of this device are helpful for your productivity.
      Regards,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at this product and was not sure if I would like it. Turned out to be awesome.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I am happy to hear that the JCD543 docking station pleasantly surprised you. Glad to hear that you appreciate the quality of the docking station. I hope that you have a great day.
      Thanks,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good, it should come with a power supply because you absolutely need one connected to use it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Andy, We apologize for the misinformation in regards to the JCD543 requiring a power source. The JCD543 is bus-powered and once connected to the computer, it is able to function as intended; the power adapter is for charging your computer, if it supports pass through charging via USB-C; if the computer does not support charging via USB-C, it will not charge. Although the adapter is not necessary, it is recommended for ultimately providing more power to the dock as a whole. If you experience any issues or have any questions regarding your dock, please reach out to support and a rep will be more than happy to assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5 dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to install works with any laptop ive tried it with so far

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback. Have a great weekend! j5create

  • Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for hooking up all your extras. Better to get the higher price docking station as this than to go cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily converted my laptop to desktop. Now I have the best of both worlds.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ability to read SD cards, connect USB peripherals, Ethernet and video ports in one is what the JCD543 brings to the table.
      Thanks for the positive review,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not For M1!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work very well with the MacBook Pro m1 pro.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our customer service department for further information about this issue. Their information can be found on the back of the packaging, or on our website in the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned it for over a year after a surge blew the original dock that came with the laptop. It works well and helps easily turn my laptop into a three screen workstation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Docking Station

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love!! This makes plugging everthing in a breeze!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well on connecting 2 monitors and other peripherals. Lots of ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad the Dock has the connections you were looking for. Thank you for your review. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient, it has ports for everything you need..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent docking station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Important, install the driver first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for adding extra ports without something bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a plug and the Best Buy employees don't tell you that. Also - its like a hub for plug in's but doesn't generate power to your laptop. DOES NOT work like a docking station. JUNK

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543P comes with a power adapter, unlike the JCD543. The JUP2290 is the power adapter for the JCD543 device. The Dock Station gets it's power when the host connection is connected to your computer. However, computers must support DP Alt Mode and PD over USB-C. The power adapter provides additional power to the USB ports and pass-through charge to a computer. ** Feel free to contact j5create Technical Support if you require further assistance. Thank you. j5create