Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Great Dock for the Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general, I love this dock. Does what I need, the USB-C power pass through works great, overall very minimalist sitting under my laptop. My selling point was the USB-C coming out in both directions - love it. The only issue I have is that sometimes it freezes and I need cycle the plug from my computer. Now, I can't 100% blame the dock for this as it may be my laptop but, it's worth mentioning.
I would recommend this to a friendBrand response from J5create Team
Posted .Glad to hear the Docking Station is meeting your expectations and we have come across this issue with some of our customers and we would highly recommend contacting the support team on the packaging in order to troubleshoot and resolve this matter as there is a firmware available for the JCD543.
Respectfully,
j5create
BBSave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tram! Super customer service, helped find and decide on whstcwad needed. In sbd out under 20 minutes. Computer up snd rinning in no time 4work.
I would recommend this to a friendExcelent and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very usable, and convenient, the size is perfect for carry on
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rafa, the Dock is one of our popular units and we're glad it's a excellent device for you. Thank you for your support. Cheers.
Sales man wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to our salesman,Fin, who lead us to this device and thoroughly explained how to use it. I tried to contact the store manager right after to tell him how great Fin was, also very patient with old people with not a clue what we should get for our I Mac. I never hit the right time to talk to the manager, but I hope he sees this.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. We hope you enjoy the Docking Station.
Best bang for buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t the easiest the set up on my Mac but when I finally was able to download the driver it worked seamlessly.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Vinny!
I'm very sorry for the inconvenience you had with the installation process. If you ever need help with our products, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab, there you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Needed for work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is all plugged in works great made ease of removing laptop so easy
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Kari,
Not only is a docking station like this good for connecting monitors and other accessories; it makes it easy to pick up your laptop and take it to meetings or the couch if you are working from home. Thank you for sharing your review. I hope that you have a wonderful day.
Cheers,
j5create
Dock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works most of the time, sometimes you have to unplug it and re plug it back in but overall pretty nice.
I would recommend this to a friendBrand response from J5create Team
Posted .Good Day Michael,
It is good to hear that the dock works for you. If you are having trouble with the dock the j5create customer support team is available for troubleshooting assistance. You can find the contact information for customer support printed on the product package and on the j5create website.
Thank you,
j5create
- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this!! Works perfectly and has everything I needed!
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Works but Install annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look, but overcomplicated install. You must download a not simple drive to attach the thing.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We understand that the driver installation process can feel a bit more involved than expected. The device uses Magic Control Technology to support multiple displays, which does require a separate driver download.
- Pros mentioned:Ease of use
Good Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and easy to set up. Works well with my two HP monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! Thank you.
Makes connections easy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to add more monitors for my laptop but was having issues with multiple usb connections. I found this and it is working like a charm. I am now able to use 3 external monitors. LOVE it.
I would recommend this to a friend- Pros mentioned:Ease of use
VERY PLEASED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works awesome and conveniently with the MACBOOK PRO
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad to hear you are pleased with the Docking Station. Thank you and have a great day.
- Pros mentioned:Ease of use
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to plug everything in. Way better than the j5create Mini adapter.
I would recommend this to a friendBrand response from J5create Team
Posted .We do acknowledge our older docks did not provide users with much connectivity; the JCD543 was the intention of that particular situation and we are really excited to know it is meeting your expectations as with others as well.
Respectfully,
j5create
- Pros mentioned:Ease of use
Nice add on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for all of my work devices. Would recommend for WAH.
I would recommend this to a friendBrand response from J5create Team
Posted .To support all of your USB peripherals, and much more! Thank you for your review, SagedHippie.
docking station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had to return this product. Nothing wrong with it other than it wasn't designed to do what i needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Sorry to hear that you had to return the docking station. If you have any future questions about j5create products our customer support team is available to help. Our contact information is printed on all of our product packaging.
Have a great day,
j5create
Great for connecting hard drives
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to connect a Surface pro with a 38" monitor. This did not work for that. Yes I could connect to many devices, but I was not able to get the screen to connect via USB-C or via HDMI. Was it a power issue or a Surface pro issue, I don't know. After 30 minutes of trying to make it work, I gave up and returned the item.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .HDMI or DP ports requires computers to support DP Alt Mode for video out. We recommend only using HDMI, DP and VGA cable, no conversions or adapters.
- Cons mentioned:Power supply
Incomplete requirements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not indicate it, but it needs a separate power source.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the inconvenience, misinformation on the JCD543 power supply and understand the need for clarification; the JCD543 has an optional power supply to charge your laptop computer if applicable, but it is not necessary; only recommended to provide additional power to the docking station as well as charging. Feel free to contact the support team on the packaging for questions or concerns and someone will be happy to assist.
Respectfully,
j5create
Good Budget Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had other dock for twice the money. This Dock works well.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and 5 star rating!
- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for multiple uses, just what I needed. Highly recommend
I would recommend this to a friendBrand response from J5create Team
Posted .Hey there and thank you for recommending the JCD543. Due to the various capabilities, the 13 in 1 makes a top seller for both home or office workers looking to save space.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and was easy to set up. Also j5 has good customer service
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Reena,
Happy to hear that the docking station is working well for you. We really appreciate the compliment on our customer service team. We work very hard to bring assistance to our customers.
Thank you,
j5create