Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Almost immediate failure, poor support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the device for a month, I've had the following issues: -unlike my last docking station, when it goes to sleep, all the screens lose their location, meaning that all apps are on different screens when I wake the system, so every time I log in, I need to rearrange all my apps, and that's a pain in the neck with seven screens. -a week after installation, the ethernet port failed. By the time I got support from J5, the poor BestBuy TWO WEEK return policy expired, so I have no choice but to request a replacement from J5. J5 will replace, but I need to send the old one back FIRST. They won't cross-ship, even after I offered to let them charge my credit card until they get the defective one back, but they won't do that either. So in order to get a replacement, I'd need to do without my seven screens for an unknown extended period of time while I ship the old one back and wait for a new one to be shipped. Working from an 11" laptop screen in my job is not possible, so I'll need to find a replacement and put the J5 device on eBay. (Seven screens on a Windows 10 machine? Yes...one direct from laptop HDMI port, three from the dock, one wireless and two using USB video converters).
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The driver installation is mainly for the VGA, Mic, and the stand alone HDMI port.
Confirm that the Ethernet cable is not damaged and properly connected to both the docking station and your router or modem.
Try a different Ethernet cable if possible.
Ensure that your Windows operating system is up to date by check the computer's brand manufacturer's website for any driver updates.
Verify that the Ethernet settings on your Windows 10 machine are correctly configured. Sometimes, issues can be resolved by resetting or reconfiguring network settings.
Experiencing issues with screen rearrangement when your Windows 10 system wakes from sleep can be frustrating, especially when using multiple monitors and a variety of connection methods. Here are some steps you can take to address this problem:
Ensure that you have the latest graphics drivers installed for your laptop's GPU. Manufacturers often release driver updates that can improve multiple monitor support and address issues like screen rearrangement after sleep.
Adjust your Windows Power Plan settings to ensure that your system isn't turning off or disconnecting displays when it goes to sleep. To do this, go to "Control Panel" > "Hardware and Sound" > "Power Options" and customize your power plan settings.
In the graphics card control panel (e.g., NVIDIA Control Panel or AMD Radeon Settings), check the power management settings. Make sure that the graphics card isn't set to power down during sleep.
If you have multiple monitors connected through various methods, Windows might struggle with managing configurations when a variety of display devices are connected. Check if there are firmware updates available for your monitors. Sometimes, monitor manufacturers release updates that can improve compatibility and behavior with Windows.
Ensure that your Windows operating system is up to date. Microsoft regularly releases updates that include bug fixes and improvements, which could address display-related issues.
You may also want to look into the "one wireless and two using USB video converters" brand devices for troubleshooting guidance on there end.
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what I need but awkward on my desk.
I would recommend this to a friend- Cons mentioned:Compatibility
Product cuts resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of trouble with this doc because of trying to get it working for me on my macbook pro. I had to download the driver manually and then when I got that all figured out, I figured out that it cut my resolution to be 1080P. Not terrible, but I wanted the resolution higher
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry to hear about the inconvenience that this has caused you. If you would contact my customer service department, we'd be more than happy to help you with this. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing servies.
Thanks,
j5create
Decent unit for an Macbook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good with Macbook Pro, but the VGA connector did not work with Apple Macbook Pro. We had to buy Apple connector.
I would recommend this to a friendBrand response from J5create Team
Posted .We apologize for the experience you had with the VGA port not working for you; there is some troubleshooting that can be done and we would love the opportunity to resolve this matter, if you could contact the support team on the packaging and we will be glad to assist you.
Thank you,
j5create
- Pros mentioned:Ease of use
Great low-end option
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter docking station. Made setting up my home office a breeze.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to post a review. This dock has a lot of functionality like being able to add up to three monitors, 4 USB ports (3 Type A, 1 Type C), pass through charging, and much more. It’s great to hear that you liked the prices. Have a great day.
Thank you,
j5create
- Pros mentioned:Ease of use
Great product that helped increase productivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was ready on time and easy to install. Would by more of these.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Brandt!
That's fantastic! I'm glad that this has met your needs and made things just a little easier for you. If you have any questions about your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I needed and it works perfectly. Yo
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad the Dock works with your computer. Thank you for your review. Cheers!
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has made using multiple screens much easier. Has been easy to set up and use daily.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! Thank you for your review, JordanL. Enjoy!
Decent for what it is intended for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its useful though I would have liked more different types of connectors.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. We'll pass it on to our R&D team.
J5 create
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Driver complicated if you’re in s mode
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wirks, does not charge my Hp spectre 100% sometimes, runs the laptop hot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Themoose, In regards to your HP Spectre not charging sometimes, this could be due to the power adapter you are using not supplying enough charge. For this, we recommend you use a higher wattage power adapter. If you would like more information on this, please don't hesitate to reach out to support and a specialist will answer any questions or concerns you may have.
Regards,
j5create
Connection
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station will randomly disconnect and then will go into a cycle of trying to reconnect.
I would recommend this to a friendWorks for the BASIC office setup.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works barely. one of the USB ports is completely unresponsive. If you are running 2 displays and try to plug a camera into the USB the camera wont work. Input becomes very static. The USB C connection to laptop is crazy small, finding a place to hide all the wires is extremely difficult. expect hours of cable management. I get about 120hz at 1440p but it has a large amount of lag when gaming. DO NOT GAME WITH THIS, the input lag is ridiculous, almost unplayable. The Ethernet works, but also tends to stop working at random moments and you have to unplug and plug the dock back into the laptop. for reference i am using a Razer Blade 14 2021 laptop for this review. I do not have Thunderbolt support, but this dock does not advertise the need for Thunderbold.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Dock works with Thunderbolt 3 or 4 and USB Type-C with "DisplayPort Alt Mode" and "Power Delivery" supported. The Dock is not intended for graphic intensive applications, such as gaming due to lagging situations. Please contact our customer service department by Live Chat or Email for further information about the issue with the camera and the Ethernet. Their information can be found on our website under the "Support" tab. Thank you.
Good but only one hdmi works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good when connecting VGA with HDMI OR Displayport and up to two screens only. It seems that one of the HDMI ports do not work so I’m only limited to two screens instead of three. All the other port functions work fine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP port requires a computer to support DisplayPort Alt Mode over USB-C for video out. Both ports cannot be used at the same time. The stand alone HDMI requires an installation of a driver for proper functionality. Drivers are available on j5create website under the "Support" tab > "Downloads/Drivers page. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Ease of use
Works as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get great use out of this. I am very happy and would highly recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is great to hear that the j5create triple display docking station is working for you. This docking station is a great way to turn your laptop into a fully realized workstation. You can use this to easily add three additional monitors to your laptop. We appreciate the recommendation. Have a great day.
Thank you,
j5create
Up to 3 monitors, no waiting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using these docking stations for a while now. The VGA output allows the older monitors to continue to be used, while the HDMI outputs give the flexibility of 3 monitors if the user wants. Several USB jacks make these the perfect docking stations.
I would recommend this to a friendAwesome Docking Station
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this docking station daily for the past 7 months and it has performed flawlessly. I dock my MacBook Pro to connect to 2 monitors, camera and speakers with zero issues. It looks great on my desktop and works well compared to others docs that have failed after a few months.
I would recommend this to a friendDocking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, connections were well marked.
I would recommend this to a friend- Pros mentioned:Overall performance
Great piece of gear !
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of gear ! This works well with my apple computer purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jimmy,
It is great to hear that you are happy with the JCD543 docking station. It will give you several ports that will let you get the full potential from your Apple computer.
Thank you,
j5create
- Cons mentioned:Compatibility
They have made better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little buggy, reqires a driver to be installed for functionality and then has USB conflict issues. Not as good as their other products.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features. A driver is also required for the VGA, Mic and stand alone HDMI port for functionality. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab. Thank you.