Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use. Set up was easy for beginners .
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am glad to hear that setup was easy for the docking station. This dock will add a lot of functionality for any laptop turning it into a full-fledged workstation. We really value your customer review.
Thanks,
j5create
- Pros mentioned:Ease of use
Better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and to use Allowing less desk clutter.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Bill,
This docking station is designed for your laptop to sit on top of it. This will place your laptop keyboard at a slight angle for typing and lift it up for some added air flow underneath. Also don’t forget the fact that this docking station will allow you to add three additional monitors to you laptop plus several other useful ports. Thank you for your review.
Have a great day,
The j5create Team
Good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. But seems to work better on apple products in my household.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there, the Dock is considered a PnP and driver base. The PnP ports requires a feature called "DisplayPort Alt. Mode" and "Power-Delivery" for video and pass-through charge. If you have any questions regarding the Dock, please visit j5create.com under "Support" and we'll be happy to assist you. Kindly, j5create.
- Pros mentioned:Ease of use
Very easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know much about this. But it was simple to setup and use
I would recommend this to a friendBrand response from J5create Team
Posted .Very easy to use and supplying connectivity for monitors Ethernet, USB gadgets and more in one - the JCD543 compacts it all into one.
Sincerely,
j5create
Not a plug and play VGA.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a simple plug and play for VGA & Surface Pro. Tech support assisted promptly; it was not a one step fix. Would have gone with something else had I known the ridiculousness. Once you get the download and the update installed, the VGA will never turn off; you have to disable your ghost 3rd monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback. We recommend with all of our devices that require drivers to install the drivers from the j5create website before plugging in the device.
Thank you,
j5create
Great dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock is great. It charges ny laptop while also allowing it to connect to 3 monitors. Its amazing for the price.
I would recommend this to a friendGood item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the work done. Cheaper and better than the apple one.
I would recommend this to a friendBrand response from J5create Team
Posted .Getting the job done is guaranteed with the JCD543; for adding more capabilities to your computer, saving you space, this is the way to go and we are pleased to know it is to your satisfaction.
Respectfully,
j5create
- Pros mentioned:Usb-c
Great docking station
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my docking station as I can plug anything I need
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
It’s great to hear that you love the docking station. There are a lot of ports included; 3 video outputs, 4 USB, an audio jack, and more! This dock is even designed for a laptop to be placed on it, so it will take up barely any space on a desktop.
Thank you,
J5Create
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem. It’s easy and great. Recommend to anyone
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Ernie,
We really appreciate you recommending the Triple Display Docking Station. It is great to hear that it was easy to use. I hope that you have a great day.
Thanks,
j5create
- Pros mentioned:Usb-c
Ports Malfunction With Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both HDMI ports work - until it doesn't. I bought the device initially to set up my home office with two monitors. Randomly, one screen would not turn on. I tried every workaround possible until I thought to hook up the monitor's HDMI cord to the actual laptop instead of the docking station. Boom, both monitors now work. I returned the docking station for a replacement, and now, past my return window, same issue - different device.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you with our USB-C Triple Display Docking Station device. Their information can be found on our website under the "Support" tab. Thank you.
- Cons mentioned:Power supply
Great if you on't dock too many cords
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice if the unit had a separate power supply. If you use a sufficient number of ports, the docking station gets quite hot and may rob power for the ports from the MBP. It may need less ports to keep it cooler.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello 47Thunderbolt, you may want to look at JUP2290 Power Supply. It goes with the JCD543. If you have any questions or concerns, please give us a call and we'll be glad to answer your questions. Respectfully, j5create.
Would not purchase again.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to use this product. Unfortunately it did not work with my laptop right out of the box. I reached out to the company and they directed me to download a specific patch. Kind of works now but took too long to setup and use. Save the money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Proper functionality entails downloading and installing a driver on a Windows or Mac platform. We apologize for the inconvenience. Cordially, j5.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to sync my laptop to my new monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey BBB67, the JCD543 Triple Display Docking Station is the perfect device for adding up to three additional displays connected to your computer as it also provides multiple other ports such as plug and play Ethernet connectivity, USB ports for mice, keyboards, web cameras, SD card readers and more!. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
- Pros mentioned:Ease of use
J5Create Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great. Definitely recommended.
I would recommend this to a friendBrand response from J5create Team
Posted .We greatly value the recommendation of the docking station and really appreciate the input on how easy the set up was for you; we're proud to hear it, thanks.
Sincerely,
j5create
Displayport Alt Mode required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a great addition and would allow me to connect a single cable. Unfortunately if your computer doesn't support Displayport Alt mode on USB-C it will not allow for multiple monitors. I would think this would be called out clearly as a system requirement. i contacted J5Create for support and this was the first line in theri response. Then they told me I had to contact my computer manufacturer. Turns out very few laptops have this capability and many of the laptops sold by Best Buy do not. So buyer beware!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear this! I'm going to pass this onto my team so that we can continue to improve our products and our customer response members as well.
Thanks,
j5create
j5create USB-C™ Triple Display Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick BestBuy on-line purchase. A great multi-port dock, easy to install (PnP). Only adds 1 second to last bios time in task manager. Internet port allows same speed as an on-board ethernet port. J5create seems to have an outstanding customer service department. This is model JCD543
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the positive review, FredH. Enjoy your new JCD543 device. Take care!
- Pros mentioned:Ease of use
Its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok... does what its suppose to do.........
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that the JCD543 is working as it is supposed to. It will let you add up to three additional monitors to you work station. Have a good day.
Thanks,
j5create
Office home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this product a month ago, wish I had picked it a year ago.
I would recommend this to a friendBrand response from J5create Team
Posted .Ethernet, SD card reading, USB and video ports all in one make the perfect space-efficient add-on; it's sturdy build is next to none.
Appreciatively,
j5create
- Pros mentioned:Ease of use
great for office/home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good product. I use it at home for my home office.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD543 Triple Display Docking Station is one of few devices that meets the customer expectations in providing different capabilities and up to three additional monitors to their setup - one of a kind!. we value your input.
Sincerely,
j5create
Not for IOS USB-C
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work well with my IOS MacBook Air-2. The MBA2 has only two USB-c ports and one is needed for power because I could not run power thru the i5 system to power by MBA2. This basically made it worthless for my purposes. I found a better system that I use.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi, the Dock provides a pass-through charge with the USB-C power-in port when you use your power brick OEM. Thank you for your review.