Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
j5create USB-C™ Triple Display Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick BestBuy on-line purchase. A great multi-port dock, easy to install (PnP). Only adds 1 second to last bios time in task manager. Internet port allows same speed as an on-board ethernet port. J5create seems to have an outstanding customer service department. This is model JCD543
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the positive review, FredH. Enjoy your new JCD543 device. Take care!
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to sync my laptop to my new monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey BBB67, the JCD543 Triple Display Docking Station is the perfect device for adding up to three additional displays connected to your computer as it also provides multiple other ports such as plug and play Ethernet connectivity, USB ports for mice, keyboards, web cameras, SD card readers and more!. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
Displayport Alt Mode required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a great addition and would allow me to connect a single cable. Unfortunately if your computer doesn't support Displayport Alt mode on USB-C it will not allow for multiple monitors. I would think this would be called out clearly as a system requirement. i contacted J5Create for support and this was the first line in theri response. Then they told me I had to contact my computer manufacturer. Turns out very few laptops have this capability and many of the laptops sold by Best Buy do not. So buyer beware!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear this! I'm going to pass this onto my team so that we can continue to improve our products and our customer response members as well.
Thanks,
j5create
Office home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this product a month ago, wish I had picked it a year ago.
I would recommend this to a friendBrand response from J5create Team
Posted .Ethernet, SD card reading, USB and video ports all in one make the perfect space-efficient add-on; it's sturdy build is next to none.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok... does what its suppose to do.........
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that the JCD543 is working as it is supposed to. It will let you add up to three additional monitors to you work station. Have a good day.
Thanks,
j5create
Great Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Must read the directions first, because you have to download a couple of drivers first !!!!!! I bought it for the VGA display port. Works great compared to the other device I had.
I would recommend this to a friendNot for IOS USB-C
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work well with my IOS MacBook Air-2. The MBA2 has only two USB-c ports and one is needed for power because I could not run power thru the i5 system to power by MBA2. This basically made it worthless for my purposes. I found a better system that I use.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi, the Dock provides a pass-through charge with the USB-C power-in port when you use your power brick OEM. Thank you for your review.
Heeman Duncan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. Keeps computer linked to he monitor and allows you to use the computers charging cor without restrictions
I would recommend this to a friendWorks as needed!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has come in handy with my MacBook Pro and extra screens and things to plug in. I’d recommend buying a new power supply for your laptop though so you can have one that stays at your desk and one you can take with you
I would recommend this to a friend- Pros mentioned:Ease of use
great for office/home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good product. I use it at home for my home office.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD543 Triple Display Docking Station is one of few devices that meets the customer expectations in providing different capabilities and up to three additional monitors to their setup - one of a kind!. we value your input.
Sincerely,
j5create
Great dock with VGA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this because it has a vga port, which fits my external monitor. The power pass-thru, Ethernet, and audio ports allowed me to work without a number of single use dongles on my 2017 MBP. I had a question for j5create support and they got back to me in a very timely fashion. It’s working very well for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Bob,
Thank you for your feedback on the JCD543 docking station. I am glad that our customer support team was able to get your question answered quickly. I hope that you have a great day.
Thanks,
j5create
Multiple Monitors are a battle with MacBook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's be honest that most of us have to have multiple monitors and that is why we are looking at this docking station. The good is that with a lot of time and patience you can install all the drivers and make the configuration changes and get multiple monitor support. The problem with that is if you are new to the Mac you will get easily frustrated with this setup quickly. It took several attempts to understand the directions provided and I finally got my large monitors to work. However, if you don't breathe the right way or lord forbid you step away for a moment and the laptop goes into power saving mode, you will find yourself battling the laptop to send signal to all the monitors again, reboot, open and close the lid, rinse and repeat and maybe it will work. Frustrating at best. I rank it at fair just because it will work but it is a struggle at best.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Wes!
I'm sorry to hear about the difficulty you're having with our device. We are available at our Customer Service department to assist you when needed. If you would contact us on our website under the contact page, we'd be more than happy to troubleshoot this issue with you and get you up and running.
Thanks,
j5create
Good Docking Station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station worked well for our needs. Had some HDMI display issues initially but found switching cables fixed the issue. (The screen was flickering to black occasionally.)
I would recommend this to a friendSome of the ports dont work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine brand new, its get the job done while i wait to be able to afford a better docking station, but some of the ports just dont work which was fun to figure out.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires a computer to support DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features. The Dock will also need an installation of a driver for functionality via VGA, Mic and stand alone HDMI port. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab. Thank you.
Docking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create is adequate for what it does. It just wasn't what I needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple Connections when needed.
- Pros mentioned:Overall performance
love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it............................................
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear. If you should have any difficulty with this device, please don't hesitate to contact us. Our information can be found on the back of all of our product boxes and on our website under the support page. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Ok, but some issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dock as a replacement for a failed Microsoft Surface dock due to limited availability. I use this dock with a Microsoft Surface Book 2. I’ve noticed some issues with my Logitech keyboard/mouse randomly losing connectivity. External USB drive lettering had to be completely reassigned (a drive that has always been D: drive came up as G: drive for no reason) which broke several files and shortcuts I use everyday. All in all the dock works alright, but I would probably return it and get a replacement Microsoft dock if there was one available.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service. Their info is located on the product packaging as well as our website. They should be able to help you troubleshoot our Docking Station with you. Cordially, j5.
Good not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for the home office. Doesn’t charge do you will need power adapter for laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Pass through charging from the JCD543 will unfortunately depend on the specifications of the laptop being used and we understand the inconvenience it causes; in order to narrow down the reason for not charging, offer a solution, we recommend contacting the support team on the packaging and a representative will be ready to help determine the reason behind this.
Respectfully,
j5create
- Cons mentioned:Compatibility
Not even a year usage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short term functionality. I bought this item not even 11 months ago and my hub connections are all failing within 2 weeks. Given the price of the hub and the power connector, this is very disappointing.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please make sure the computer is up to date (BIOS, Chipset, S/H drivers). Once updates are completed, please uninstall and reinstall the drivers for JCD543 without the device connected to your computer. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Cordially, j5.
Avoid Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning item. Best Buy sales rep recommended wrong item.
No, I would not recommend this to a friend