Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Worth the money to me.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really can't beat this unit for the price, running three monitors off a laptop. I had two LCD screens and the screens would freeze once a day. I had to unplug the laptop from the docking station and plug it back in to get the screens back. Upgraded to LED screens and haven't had any issues since.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Scott,
Thank you for taking the time to post a review for the JCD543. Having three external monitors will give you a lot of desktop workspace.
Have a good day,
j5create
Great addition for my MacAir for multiple plugins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the Apple store to find a multi plugin adapter and COVID made it very difficult to purchase anything without making an appointment just to buy one item, at a higher cost I might add! BestBuy was open and had better choices and prices. Purchased the top of the line adapter and I’m glad I did!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 triple display docking station is a great solution to turn a laptop into a full-fledged workstation. This docking station will allow you to add three external monitors, an Ethernet port, additional USB ports, and much more to your laptop. We are happy to hear that you are pleased with this j5create docking station.
Thank you,
j5create
Nice dock that sits underyour laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dock that sits underneath the back edge of your laptop and frees up the desk space that might be taken by another style of dock that doesn't. Getting the video to work on two monitors took some trial and error but we finally got it worksing.
I would recommend this to a friendHighly recommend!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I highly recommend if you have multiple devices.
I would recommend this to a friend- Pros mentioned:Ports
Everything in one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has every port you need. It’s so helpful for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Everything needed in one is the nature of the JCD543; augmenting the ability to read SD cards, Ethernet and more has never been easier. If you experience any issues with your dock, please reach out to support and an agent will gladly assist.
Appreciatively,
j5create
dock station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my new laptop HP 360 Envy. Called Geek squad and unable to help me. Called tech support on J5create and unable to help me. Was going to give up, but tried it on older HP Spectre laptop and looks like it will work- issue is the power cord. Still not exactly what I wanted, was looking for for a locking/docking station but does not look like they make them anymore. Directions also almost non existent.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires that the HP 360 Envy supports an available USB-C port with DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features. Please refer to the manufacturer of your hardware for more information on your device. The Dock will also require an installation of a driver for the VGA, Mic and stand alone HDMI port for proper functionality.
Very good docking type station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very effective. Third monitor not so automatic. Otherwise, very good.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is great to hear that the docking station is working well for you. To get three monitors to work with the docking station you will need to install the driver software on to your computer and you will need to plug the dock directly into a USB-C port on your computer that supports display port alternate mode (not all USB-C ports support this feature).
Thank you,
j5create
Heeman Duncan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. Keeps computer linked to he monitor and allows you to use the computers charging cor without restrictions
I would recommend this to a friendCheck j5 for software issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the docking station we upgraded to. It turns out this one is not compatible with Big Sur. After checking, we learned this brand, j5 had software issues, no matter hat size. So, we returned this docking station. This one would have been fantastic if compatible with our laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Our devices that require software drivers are currently not fully compatible with Mac OS Big Sur. Some of the ports on the JCD543 Triple Display Docking Station will still function using Big Sur.
1 HDMI Port or Display Port
3 USB-A Ports
1 USB-C Data Port
1 USB-C Passthrough Charging Port (To power your computer)
SD Card Slot
Micro SD Card Slot
Ethernet Port
We are currently working on the drivers to make our devices fully compatible with MacOS Big Sur. We will have an announcement on the j5create website when the drivers are released. Your patience is appreciated.
Thanks,
j5create
- Cons mentioned:Power supply
Breaks quickly and easily
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless product. It was fine for the first couple of weeks, but then one day I get an error about not enough power to use any of my peripherals that were plugged in. Now I can't use the HDMI port at all to plug into a second display, and the other USB ports only work half the time. I'd return it but it broke right after the return period. I don't recommend it. Also, try to get a hub that doesn't require you to manually install drivers. I tried to use this computer for work and it was a pain getting approval to get admin access to download drivers for this device to work in the first place.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
This does not normal operation for the JCD543. I would recommend contacting j5create customer service for troubleshooting assistance. If the device is found to be defective, it may still be covered under the manufacturer’s limited warranty. Our contact information is in the link below:
https://en.j5create.com/pages/drivers
I hope that we get the opportunity to assist you.
Thanks,
j5create
Triple Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. But didn't workout for me since my work didn't allow the software to be installed.
I would recommend this to a friendPricy! but works great, no complaints.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the cheapest option, but it's been solid on my new laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has helped you out. If you ever have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Worked fine initially... died 1yr later
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for first 3 months. Great to have everything connected all in one place and easily swap laptops out without having to reconnect a bunch of cables. Then started getting blackouts on the monitor once a week where it would disconnect for 1-2 seconds then reconnect. It grew to be daily, then multiple times a day. Thought it was the HDMI cable to swapped that out. Didn’t fix the problem. Then other devices started disconnecting.. mouse, webcam, keyboard, power... almost 1 year later to the date of purchase, the j5 is now sitting on the floor by the trash can and everything is plugged directly into the laptop. Trust the reviews that say it will start to break down over time with HDMI first.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .JJBA, I'm sorry to hear the JCD543 is causing so many issues with all of your accessories. The JCD543 is covered under a manufacturer's 2 year warranty. We would love the opportunity to discuss this, troubleshoot and if necessary offer an exchange. We sincerely apologize for the negative experience you've had and look forward to working with you.
Respectfully,
j5create
Slim and easy to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and easy to connect but it have some issues with the screen resolution .
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Slim design for resting laptop on top and augmenting various capabilities in one. Joselilo85, in regards to the screen resolution, feel free to contact the support team and an agent will happily lend a helping hand in obtaining the right one for you.
Cordially,
j5create
- Cons mentioned:Compatibility
Couldn’t get it to work on my Mac
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of inputs… couldn’t get it to work on my Mac. Sure it’ll be easy to dismiss this as operator error. But why take that chance. Skip this one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Must Have Accessary for Surface Book 3.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I real don't know how anyone in an academic or business environment gets by without this Docking station. I feel like this should be an in-box accessary for any Microsoft Surface Book 3 sold. It allows you to connect to almost any possible combination of needs imaginable.
I would recommend this to a friendBrand response from J5create Team
Posted .13 ports in one sleek design for all your needs.
Just What I needed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for! I use this to connect my Macbook pro to my external displays. I am able to connect 2 external displays.
I would recommend this to a friendgood unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very practical unit to expand input capacity for my MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
This j5create triple display docking station is an ideal addition to any Apple laptop computer. The additional monitors that can be connected to this docking station will significantly increase your desktop workspace and increase productivity.
Thank you,
j5create
Needed to attach multiple monitors
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to attach multiple monitors as well as other peripherals to my work computer when working from home. This is the perfect solution. I have two monitors connected via HDMI as well as a keyboard, mouse and 3D input device. all using a single USB-C connection on the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Freddy,
This docking station has a lot of features not found on more expensive alternatives. You still have room to add another monitor if you need it. Thanks for taking the time to leave a review.
Have a great day,
j5create
Front Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation and explanation of how to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Cheryl,
It appears that you have left this review under the wrong product. I hope that you have a good day.
j5create