Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2998 reviews
(2,998 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Why why why
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you are advancing like the apple world is! Must have!
I would recommend this to a friendBrand response from J5create Team
Posted .The Triple Display Docking Station is a very unique device since it provides the user with extensive different capabilities on top of being able to rest your laptop on top of it saving you space on your desk... no better option on the market, thanks for letting us know it is meeting your expectations!
Regards,
j5create
Rated 5 out of 5 stars
Exactly what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been looking for a dock for my work from home setup for my MacBook Pro and this has done the job! Just make sure you follow the instructions and install the drivers first and give it the permissions it needs if you are trying to extend to a dual monitor setup like I was.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Kyle,
The current version of MacOS has additional security measures for adding additional displays. This adds a couple extra steps for installing the docking station. If anyone needs assistance with this process the j5create customer support team will be happy to assist you through the process. Our contact information is printed on the device packaging and is also on our website under the ‘Support’ drop down. It is good to hear that the docking station is working out for you.
Thank you,
j5create
Rated 3 out of 5 stars
Made for newer PC's with USB C port.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on PC's that have a USB C port. If not you will have to buy an adapter that Best Buy does not carry in order to use this with a standard USB port. Windows 10 auto installs any necessary drivers.
I would recommend this to a friendRated 5 out of 5 stars
Takes a bit of work but it’s a good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device runs very well. However, it does take a bit of work to download the software and have it operating correctly if you plan on running dual or triple screens.
I would recommend this to a friendRated 3 out of 5 stars
Good when it works; not so much when it don't
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create - USB-C Triple Display Docking Station is decent. However, one of the HDMI ports has had issues since I got it in Dec 2021, and now it doesn't work at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning item. Best Buy sales rep recommended wrong item.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect Docking Station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering these for work to go with our new Dell computers as our IT department does not provide docking stations. Works great with all the different types of monitors throughout the offices and for our remote workers.
I would recommend this to a friendRated 3 out of 5 stars
Didn’t work out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work out of the box. Only one HMDI would work at a time. Perhaps installing drivers from the website would have helped, but not an option on my corporate laptop. Had to return as it wasn’t very helpful
No, I would not recommend this to a friendBrand response from J5create Team
Posted .With a work computer, you will have to contact your system administrator, IT or help desk, and request that they install the driver software on the computer's local Admin account.
Rated 3 out of 5 stars
Did like
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for work and price to performance just wasn't there. Couldn't get the drivers to install properly for some reason returned
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires that a computer supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features. The driver is used only for the VGA, Mic and stand alone HDMI port. Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply.
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not detect my drawing program key item was a little bulky
No, I would not recommend this to a friendBrand response from J5create Team
Posted .A computer must support DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. A driver is also required for the VGA, Mic and stand alone HDMI port. Drivers are available on j5create website under the Support tab . Thank you.
Rated 3 out of 5 stars
Huge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this and got one that was about a third the size.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent addition for MacBooks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to accompany my MacBook Pro 14” (M1). Allows me to utilize wired connection to my router as well as use three external monitors along with the MacBook display.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS it is absolute junk. Always going in a and out with the 3rd monitor which was the whole point i bought it. Tech support said it was drivers. Downloaded them still didn't help. Eventually only 1 monitor would work. Will never buy another J5 product again not even a cable. Horrible product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This could point to compatibility issue depending on your system's specifications and OS version. Ensure your laptop supports DisplayPort Alternate Mode and can handle multiple external displays through USB-C. Please refer to the manufacturer of your hardware for more information on your device.
Rated 5 out of 5 stars
It is working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to do a couple restarts after downloading drivers to get them all working correctly but been working fine since with 3 external monitors. I purchased the charger as well and it charges my zbook and spectre laptops.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports Mirror and Extended modes on both Mac & Windows. The easiest way to add a second or third display. Charge your notebook or desktop through the JCD543 power-in port.
- Pros mentioned:PortsCons mentioned:Power supply
Rated 1 out of 5 stars
Needs power supply
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have its own power supply but has a lot of openings.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station works while the Dock is connected to a computer. The USB-C power-in port on the Dock allows additional power to the USB ports if using a high-powered USB device. It will also allow pass-through charge if a computer supports USB Power Delivery 2.0 or 3.0 features. The JCD543P includes the Power Adapter or you can use your own USB-C power adapter.
Rated 5 out of 5 stars
Ports Galore, just not for USBC Monitors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to connect an USBC monitor, but unfortunately it does not support it. Other than that it's great for Laptops that lack the proper ports.
I would recommend this to a friendRated 5 out of 5 stars
Works flawlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! has worked flawlessly ever since i purchased it. Would definitely recommend this product!
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Bad docking station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is not good. It's finicky, meaning sometimes my 2nd monitor shows up right away but often I have to go into settings and set it up again. It did not come with a power cable. That's ridiculous. I would not recommend this docking station to anyone.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCD543P comes with a Power Adapter, JCD543 does not. You can use your personal USB-C power adapter. We recommend 75W or higher.
To better assist you, please contact our Technical Support Team and provide more details about when the second monitor fails to show up? Any specific conditions or scenarios you've noticed might help us identify the root cause.
Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you..
Rated 2 out of 5 stars
MacBook Pro M1 Chip NO 3 monitor extend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically bought this to EXTEND up to THREE monitors, as the packaging states. As a docking station it's decent as there are many ports BUT I have a new Macbook pro with M1 Chip and MacOS Big Sur 11.2.2. Apparently the M1 Chip doesn't allow more than 1 screen to be extended so now I'm back to searching for alternate options. There are plenty of hacks to get all three monitors to extend but you need to buy an hdmi adaptor with displaylink built into it. If you have a Mac, pre M1 this will probably do the monitor extending just fine. Be aware that it WILL NOT EXTEND THREE MONITORS on M1 based Macs.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Shug, we have Beta drivers for M1 to support multiple displays. However, though it is a Beta, we are still continuing to update those drivers. If interested and would like to try, please visit our website and select "Support" > "Downloads/Drivers". Cordially, j5.
Rated 4 out of 5 stars
Good docking station
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good docking station. I had to return the first one.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We’re happy to hear that you chose a j5create docking station and that it is working for you. This docking station will allow you to easily add up to 3 additional monitors. Your review is really appreciated.
Thank you,
The j5create Team







