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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case have great sound quality, are comfortable to wear for extended periods, and have a long battery life. They also appreciate the convenience of the wireless connectivity and the smart case. However, some customers feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 204 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear buds these are great if you do not like stems of a lot of ear buds. Call quality is excellent, no one knows I am using ear buds.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, DonW - Thank you so much for your five-star review of the Jabra Elite 10 Gen 2! We are thrilled to hear that you find them comfortable and appreciate the stemless design. It is fantastic to know that the call quality is excellent, as well. Happy listening! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays music very nicely not as loud as I’d prefer but it’ll be ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. This is my second pair of Jabra earbuds first ones 4 years later still work beautifully. Had sennheiser moment that were $300 and they sounded worse then Jabra 7 active when comes to talking in noisy environment.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Alex - Thank you so much for your five-star review of the Jabra Elite 10 Gen 2! We are thrilled to hear that you are enjoying your second pair of Jabra earbuds and that your first pair has held up beautifully over the years. It is great to know that you are enjoying our excellent noise cancellation, as well, especially when compared to other brands. Your feedback is invaluable to us, and we appreciate your loyalty to Jabra. Happy listening! Jabra

  • Rated 4 out of 5 stars

    Good product but falls short of Elite 8 Active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but in my experience falls short of the Elite 8 Active. Been having lots of connectivity problems with the Bluetooth connection often dropping and reconnecting. also not as comfortable to wear as the Elite 8 Active.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello FrankC - Thank you for taking the time to post your 4-star review of the Jabra Elite 10 Gen 2. We are sorry to learn that you cannot find a comfortable, secure fit with your Elite 10 Gen 2. We invite you to check out the FAQ we have on the subject at https://bit.ly/4gLiyyd. We are also sorry to learn that you are experiencing connectivity challenges with your Elite 10 Gen 2. If you continue to have any concerns, we invite you to contact our Support Team for assistance. You can find contact information on the Jabra website at https://bit.ly/3Lckenn and we are always happy to help! Thanks again for your review. Jabra

  • Rated 4 out of 5 stars

    Jabra earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is alot to like about these ear buds. Connectivity is excellent. It fits my ear much better than most earbuds. If i had a complaint, it would be the loudness. Maybe I'm just getting older and need it to be louder but it definitely lacks compared to the 8 active. Overall, worth the buy.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello LawrenceJ - Thanks for your 4-star review! We appreciate your positive feedback about the Jabra Elite 10 Gen 2 fit and connectivity. We appreciate the remarks about the volume compared to the Elite 8 Active and we will share this information internally. If you have any questions, please do not hesitate to contact our Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks again. Jabra

  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones!!! Would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, great sound, you won't regret getting these

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Babadooksam - Thank you for your positive review of the Jabra Elite 10 Gen 2! We are glad to hear that you are enjoying the sound quality and overall performance of the headphones. Your recommendation is invaluable to others considering a purchase. Happy listening! Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Jabra does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another solid product by Jabra. I was using an older pair of behind the neck buds. I constantly had issues trying the wireless buds during my jogging. The Jabra Elite 10 fit perfectly. The charging case is nice and the app is a great resource. I use them daily!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Eric- Thank you for your positive feedback about the Jabra Elite 10 Ge n2. We appreciate you taking the time to write a 5-star review and sharing how well they fit for your runs. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds, poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality headphones with great noise cancelling. The battery life is poor though.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - Thank you for your 4-star rating! We appreciate your positive comments about the overall sound quality and active noise cancellation. We are sorry to learn that you are having trouble with the battery performance. We recommend reaching out to the Jabra Support Team: https://bit.ly/4eeZY0U. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again. Jabra

  • Cons mentioned:
    Functionality

    Rated 2 out of 5 stars

    Not the best choice for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great hopes for these earbuds because I had a prior generation of the product. These have been a big disappointment because 1) the right earbud randomly turns off or doesn't activate when taken out of the case for use, 2) the "case as transmitter function" doesn't work at all on planes, and 3) I have to regularly re-pair them with both my phone and laptop. I don't know if I just got a "lemon" pair or it all of them are just as lousy. When they work, they sound great. I just wish they'd work more often and with greater predictability.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello WilliamC - Thank you for your review. We are very sorry to learn that you are having these challenges with your Jabra Elite 10 Gen 2 and invite you to contact our Support Team for assistance. In most cases, we can resolve such challenges through a few simple troubleshooting steps. We apologize for any inconvenience. You can find contact information for our Support Team within the Elite 10 Gen 2 support pages at https://bit.ly/3Lckenn. We look forward to hearing from you. Thanks again. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround Sound Wow!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! I really enjoy listening to music with these headphones. One thing that's great about these headphones, is that they stay connected where my older model would lose connectivity. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, RichardH - Thank you for your positive review! We are thrilled to hear that you are enjoying the sound quality and connectivity of the Jabra Elite 10 Gen 2. Your satisfaction and feedback mean a lot to us. Happy listening! Jabra

  • Best Buy Employee

    Rated 5 out of 5 stars

    Small, but full of greatness

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the Jabra Elite 4 Active's. Bought these, not thinking I would've got what I paid for, but I've gotten way more. The sound fidelity is a plus with these, and they have amazing sound, not to mention the Dolby Atmos features. The Advanced ANC is a great thing and the best on the market that I've tried, especially in my situation, as I frequent public transit and airplanes a lot. Adjustable sound EQ is a feature I love as well. Overall, it was a great product, and I'd recommend it to everyone, including my family and friends.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TechByJesse - Thank you for the 5-star review and recommendation of the Jabra Elite 10 Gen 2. We are thrilled to learn that your Elite 10 Gen 2 purchase exceeded your expectations! We love hearing that you are so satisfied with the audio experience the Elite 10 Gen 2 delivers, including the Active Noise Cancellation feature. It is a wonderful thing when you are in those noisy environments such as buses, trains, or airplanes! Thanks, as well, for mentioning the Jabra Sound+ feature that allows you to customize the audio to your preference using the Music equalizer feature. We really appreciate you taking the time to post your review. Thanks again! Jabra

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these earbuds ever sicne i bought them a week ago and so far they work well. The battery life is good and so is the sound. The new features vs the previous generation is a added bonus too. I am very pleased with my purchase and would recommend this product to others too.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Bigdaddyg - Thank you very much for posting your review of the Jabra Elite 10 Gen 2 earbuds!  We appreciate hearing from you and knowing that you are pleased with the audio experience they provide as well as the battery life and added features.  If you should have any questions, please contact our Support Team directly.  You can find contact information on the Jabra website within the Elite 10 Gen 2 support pages at https://bit.ly/3Lckenn.  Thanks again! Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more than one pair of these and I absolutely love them. The volume could be louder but the fit and anc is great!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GRAII - Thank you for your generous remarks about the Jabra Elite 10 Gen 2. They are greatly appreciated and we will forward this information to the appropriate teams. Thank you for taking the time to write a 5-star review. We are happy to note that you enjoy your Elite 10 Gen 2 so much, you have multiple pairs! We are also thrilled to know that you enjoy the Active Noise Cancellation feature in the Elite 10 Gen 2. Please let us know if you should ever have any questions. You can find contact information for our Support Team within the Jabra website at https://bit.ly/3Lckenn and we are always happy to help. Thanks again. Jabra

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    The best Jabra earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! The best Jabra earbuds. Pretty comfortable.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, DnnG - Thanks for sharing your positive review of the Jabra Elite 10 Gen 2. We are delighted you think they are our best earbuds yet, and we are especially pleased that you mentioned the comfort. We want you to know we appreciate you for sharing your viewpoint on our product. We value all your feedback! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. Been buying them for a few years. Tried other brands but they don't compare to the jabras. Any edition is great!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SamQ - Thank you for your 5-star rating! We appreciate your positive comments about the Jabra Elite 10 Gen 2. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/2xbNtEb. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Let's talk about the LE Audio Smart Case...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've held on to my Jabra 75t's for years but finally decided to upgrade because of the LE Audio smart case. However, after thinking I received a faulty product, Jabra support told me that feature won't be ready until Q1 2025. Don't get me wrong, these are a great upgrade over the 75t's, but the false advertising is what makes me give these a 3-star review.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SamP - Thank you for reviewing the Jabra Elite 10 Gen 2. We are glad you enjoyed your experience with the Jabra Elite 75t and decided to upgrade to the Elite 10 Gen 2. Currently, only the Jabra Elite 10 Gen 2 smart case has LC3 functionality. The Bluetooth™ LE Audio feature for the Jabra Elite 10 Gen 2 earbuds is planned for release in Q1 2025 and will be available as an over-the-air firmware update delivered via the Jabra Sound+ app. Please ensure you have downloaded this app from your preferred app store. This upcoming release will introduce support for the LC3 codec and lower latency for an improved listening experience. If you have any questions, please do not hesitate to contact us: https://bit.ly/3VIoxeT. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for use with MS Teams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality sound, link well to Teams unlike Apple items and the option to center sound is useful

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RobertM - Thank you for giving the Elite 10 Gen 2 a 5-star rating. We are thrilled to hear that it provides an excellent quality especially with your MS Teams and Apple devices. Should you have any additional insights or information regarding your experience, please do not hesitate to contact our Product Support Team: https://bit.ly/2xbNtEb. Your input is highly valued. Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really good, I just don't find that they look good

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Dantuse - Thank you for writing a positive review of your Jabra Elite 10 Gen 2. We are glad to hear that it works well, but we are sorry you were not satisfied with the design. We are always looking to improve our users' experience, and we appreciate the feedback. If there is anything specific we can look into, do not hesitate to contact us (https://fal.cn/3AAZd). We are more than happy to assist you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome, do all earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't found anything these don't do! Sound - Great, Call / Voice quality - Best I've heard and lets not forget you can use these to make non-wireless sources wireless. Buy them before Jabra runs out.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi SpeakerDude - Thank you for your positive feedback about the great call and voice quality. We appreciate you taking the time to write a 5-star review about the Eltie 10 Gen 2. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra