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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case have great sound quality, are comfortable to wear for extended periods, and have a long battery life. They also appreciate the convenience of the wireless connectivity and the smart case. However, some customers feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 204 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Was apprehensive at first....but they are awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had been using the Jaybird Vista but accidently washed and dried them so had to get a new pair. Decided to upgrade. I was apprehensive that they would stay in my ear, but they fit perfectly, and the sound is amazing.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Shawn - Thank you for writing a five-star review and sharing your experience with the Jabra Elite 10 Gen 2! We are glad to hear that you made the upgrade and that the fit is perfect for you. It is great to know that you are enjoying the amazing sound quality as well. Your feedback is incredibly valuable to us. Enjoy your listening experience! Jabra

  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Unfortunately they do not make them anymore. Charging case stopped holding a charge thats why one star was knocked off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    successful in-ear noise cancellation device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good in-ear headphones. The noise cancellation is evident, and they work great for meetings. I can now hear and understand the conversations that I could not when trying to simply use my phone. These would earn 5 stars if they were as secure as the 65t Elite Active that these are replacing. I'm still learning the features.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello BoughtSurfaceMouse - Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Elite 10 Gen 2. We are excited to read that they allow to you to hear and understand your conversations. This information will be shared internally. For any trouble with the fit, please try mixing and matching the different ear gels sizes. This can help as no two ears are alike. Please do not hesitate to contact Jabra Support if you have any questions: https://bit.ly/4eeZY0U. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    #1 in Comfort

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds for comfort, grip, and noise cancelling. Those are my top priority features personally, and this blew out all other options. I cant recommend these enough. If you want to save money and get the comfort with slightly worse noise cancelling, then get the elite 8.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing fit and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day on job sights. Love the comfort and the sound way better than the last ones I had.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello NathanC - Thank you for your 5-star review. We are glad that you are able to use these every day at your job. We are happy to hear about the great comfort and sound they provide. We will share this internally. Jabra

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable. ANC is alright, the transparency mode is great.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello PatrickO - Thank you for your 4-star rating about the Jabra Elite 10 Gen 2! We appreciate your positive comments about the extreme comfort and how great the Hearthrough feature has been.  The remarks about ANC will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/2xbNtEb. We are always willing to assist. Thanks again! Jabra

  • Rated 5 out of 5 stars

    Best In Ear Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jabra elites for the last 7-8 years of my life and refuse to switch. I wear these headphones for hours on hours every day and they never hurt my ear. I work out hard in them and they never fall out. I wear them in the steam room and sauna and they never falter. Jabra all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Don't fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a good pair of earbuds that won't fall off easily. Very comfortable to wear. I really like how you can plug in the case to a computer's aux port and use it to connect to your earbuds. The battery life is around 5-6 hours with ANC.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Alejandra - Thank you for sharing your positive feedback about the Elite 10 Gen 2 headphones. We are pleased to hear that you find them comfortable to wear and appreciate the ability to connect the case to a computer's aux port. The battery life you mentioned with ANC is also valuable information. We appreciate your support and hope you continue to enjoy using our product. If you have any further feedback or suggestions, please feel free to share them with us. Thank you again for your review! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best talk and sound quality I’ve experienced. Love the surround sound experience. I Have a little bit of an issue with it staying securely in my ear. But that’s an issue with any ear bud. Overall very very pleased.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello EricM - Thank you for posting your 4-star review of the Jabra Elite 10 Gen 2. We are very pleased to know that you are so satisfied with your Jabra purchase. If you have any questions about the fit, please refer to our FAQ on the subject, found within the Elite 10 Gen 2 support pages of our website at https://bit.ly/4gLiyyd. You can also contact our Support Team if you have any questions as we are always happy to help. You can find contact information at https://bit.ly/3Lckenn. Thanks again for taking the time to post your review and provide us with your assessment! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4.6 Almost Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Jabra Headphones for about 10 years now. These are some of the best I have purchased. -simple controls -good sound -great phone call quality -music doesn't seem to be as loud as I'd like -easier to connect than Sony $300 -volume controls on them are easier to use than Sony

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Gijoe - Thank you for your very positive review of the Jabra Elite 10 Gen 2. We are happy to learn that you find the Elite 10 Gen 2 easy to use and connect with great call quality. We are sorry to learn that the volume does not quite meet your expectations. If you have any concerns, just contact our Support Team at https://bit.ly/3Lckenn and we will be happy to help! Thanks again for taking the time to post you review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Winning Headphone product from Jabra!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long been a fan of Jabra headsets, and as each generation of bluetooth headset was released, I I have been an enthusiastic early adopter. The newest Jabra-Elite 10 set does not disappoint. I enjoy watching movies on my iPad using AR glasses to mimic a 120" screen but the sound quality from those glasses leave much to be desired. When I paried the Elite 10 with the AR Glasses in terms of my listening experience, it felt as if I was sitting in a Dolby theater. The directional sound was amazing, and the fact that the sound changes mirrors the changes in my head position really blew me away. The Atmos effects when watching films with Atmos decoding was impressive, and I look forward to trying them out with some Atmos music selections.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Troy - Thanks for your five-star review; we appreciate your feedback on your Jabra Elte 10 Gen 2. We are happy to hear you are enjoying the sound quality, especially our Dolby Atmos options. Thank you for sharing your opinions, and we appreciate your recommendation! Jabra

  • Rated 5 out of 5 stars

    Noise cancelling and airplane mode

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Jabra sport 5 or 7 (can't remember which one) but lost it. Looking for their latest earbuds and got this. I use it at work since I got it. And just recently when I travelled abroad that I actually have used the airplane option. Plug the mini phone jack (included with purchase) to the plane and the USB-C to the case... and wallaah... almost like dolby surround wirelessly plus the plane engine is gone with ANC (active noise Cancellation). And when i could switch back and forth from plane to phone with just the button on the case, no plugging and unplugging needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Major design flaw but still an upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your are going to lose the right bud guaranteed! The right ear bud sticky’s to the case when opened and occasionally falls out when opened. Major design flaw, but other than that, this version is better than the previous version!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Awall - Thank you for your 4-star rating! We are glad that the Jabra Elite 10 Gen 2 is an updgrade, however, we are sorry for the trouble you are experiencing with the right earbud. We would not expect this behavior and kindly suggest contacting our Support Team: https://bit.ly/4eeZY0U. We are always here to help! Jabra

  • Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Elite 10 Gen 2 earbuds are a great set of earbuds for the sale price of $200, but the only complaint is the volume not matching to my standards. I also like that Jabra moved the LED light to the case instead of integrating it into the earbuds, you still can check out the battery percentage more accurately in their app instead. Though, the things I didn't like about them were that they still had some white noise, but it's unnoticeable if you play music. Overall, these pair of Jabra earbuds are great as a compact replacement for over-ear headphones.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TJThunder - Thank you for writing a review about the Jabra Elite 10 Gen 2 earbuds. We are happy to hear that these have been great overall and that you enjoy the slight change in LED place from the earbuds to the case. We will share your feedback about the volume and share this internally. Should you have any additional insights or information regarding your experience, please do not hesitate to contact our Product Support Team: https://bit.ly/2xbNtEb. Your input is greatly appreciated. Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I actually wanted to try these out to replace my hearing aids, and I have no regret whatsoever! Love the app controls, and the noise canceling works great, even while walking against the breeze on a windy day.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Vince - Thank you for writing a 4-star review about your Jabra Elite 10 Gen 2. We are happy to hear that you have no regrets, and you love the Sound+ app controls and Active Noise Cancellation, even on those windy days! Thanks again for your positive comments. Jabra

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable, okay ish ANC.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC sometimes feels weird and need to reconnect. Some sounds through the ANC are very pronounced(like neighbor stomps). It's alright, very comfortable though that I can sleep with it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Edward - Thank you for your 4-star rating! We appreciate your comments about the comfort. This information will be shared internally. If you continue to have trouble with the ANC of your device, please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/3sZaney. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gym, school, life... noise cancelling is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Jabra elite 10s for over a year and lost them. I loved them so much they fit in my ears well and the noise cancellation was top tier. After shopping around a bit I decided that these would be the replacement and they're just as good as the ones I lost. The extras on the case are fine I just can't ever see using them.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi PaigeE - Thank you for your review. We appreciate your kind remarks about the Jabra Elite 10 fit and ANC, but we are sorry that you are unable to locate them. If you have not already, please check the Find My Jabra feature in the Sound+ application. You must give your Sound+ app permission to use your smartphone’s location to activate Find My Jabra. We are excited to hear that the Jabra Elite 10 Gen 2 has been a great replacement. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/4eeZY0U. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quailty but doesnt hold a charge long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quailty when it comes to sound but the battery dies faster then I would like and it doesnt have “hey siri” integrstion which doesnt allow for hands free control

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DarkLord - Thank you for writing a 4-star review. We are thrilled to hear about the great sound quality. We are sorry for any trouble with the battery performance and suggest contacting our Product Support Team: https://bit.ly/4eeZY0U. We are happy to help! Jabra

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My best wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging, good noise reduction, comfortable to wear, good sound quality I’m very happy to buy Jabra’s final and masterpiece wireless headphones.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Yunhsing - Thank you for sharing your positive feedback about the Elite 10 Gen 2 headphones. We are glad to hear that you are enjoying the fast charging, noise reduction, comfort, and sound quality. We appreciate your support and hope you continue to enjoy using our product. If you have any further feedback or suggestions, please feel free to share them with us. Thank you again for your review! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I hated the earbuds because you had to manually pair the earbuds every time you took them out of the case but they finally released a. Ew update that fixed that issue so now it automatically connects when you put the earbuds in your ear like every other wireless headphones do. It sucks the Jabra is quitting the earbuds market. They were my favorite so this is the last Jabras that they will ever make.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SP81 - Thank you for taking the time to write a review about the Jabra Elite 10 Gen 2. We are thrilled to read that our latest updated (1.2.2) for the Elite 10 Gen 2 was able to correct this challenge you were experiencing. Jabra remains a specialist leader in professional audio, video, and hearing solutions and the focus in delivering highly innovative products and solutions remains the same, including true wireless earbuds for work and life. If you ever have questions or comments to share, do not hesitate to contact our Product Support Team: https://bit.ly/4eeZY0U. Thanks again. Jabra