Customer Ratings & Reviews

Very good earbuds. But only lasted me 5 weeks. Just past the one month return window.

Best thing for ur audio needs fun and easy to use these

These are comfortable and I listen to my audiobooks daily. Im very pleased.

These are really solid headphones and came at the perfect time as I just left my old set on a plane. Don’t do that. The packaging for these are sleek, modern, and really thorough in detailing what the headphones can do. You feel like you’re getting a high value product when getting these out of the box. Included is the headphones, the Smart Case, an aux jack adapter, and multiple ear sized replacements so you can adjust these for comfort. For context, I’ve found some headphones can easily damage when you swap out earbud sizing and since the default fit me, I didn’t bother trying anything else. Setup was pretty quick and easy. I got the Jabra app that goes along with this and while I’m very over every piece of technology having an accompanying app, I will say that their app is modern, up to date, and very detailed so they’ll get a thumb up from me. The case came charged and battery life seems to really shine here. I’ve been using mine with ANC pretty solidly for a week and haven’t needed to recharge the case yet but when you do, it easily hooks to a USB-C cord for charging the case. The earbuds are very lightweight and comfortable and allow mono-bud use if you don’t want to use both at the same time. On the app, there’s all kinds of preset audio options or you can easily adjust the bass, treble, and mid to fit your liking. I played around with this and was pleased with how the sliders truly differentiate the sounds as I’ve had prior headphones that provided these options but don’t do much. There’s options on the app to find your headphones if they’re lost, which is a plus. The headphones have an included microphone which I only tried on one call so far but my caller said they could hear me clearly and I could hear them so that’s a thumbs up. The headphones also provide ANC and hear-through options where you can elect to listen to music but hear people nearby talking to you. The hear-through feature really didn’t work great imo, so I won’t plan to use it until there’s a firmware update. Speaking of updates, I updated the headphones on the app when I got this all setup and that took quite a while, and you had to leave the app open. It was going for 10min and I was halfway through but went to do something else on my phone, returned to the app and had to restart the process. Sigh. The other downside to the app is you can’t make any adjustments until your headphones are on. The ANC works pretty well and the app even has bonus sounds you can turn on if you just want to hear background noise. The one feature I was very excited for but am very bummed by is the head tracking feature. Theoretically, it’ll track your head movement when turned on and adjust the audio accordingly. I tried it once and was wildly unimpressed as the audio CONSTANTLY is changing at the slightest turns and it’s very disorienting so I stopped using it near immediately. The headphones have buttons on each that can do all kinds of things like answer calls, adjust volume, skip songs, pause, turn on ANC or hear-through, etc.The controls are VERY intuitive and I’ve appreciated them for the start. My major concerns that I haven’t been able to resolve yet is the headphones seem to have a life of their own when turning on. Out of probably 6ish times I’ve used these, 1/3 of the time they’ve turned on as I left them with no issue, another 1/3 of the time they’ve turned on with my settings changed and ANC is turned off for some reason, and then the other 1/3 of the time the right headphone just won’t turn on automatically. While both are easy fixed as I can turn on the headphone and change to ANC, I’ve got no idea why this happens but only properly working 1/3 of the time is getting old fast. All said, I think these are great sounding headphones with great battery life, tons of customization options and a great ANC but really dropped the ball with hear-through, basic functions, and head tracking. I’m interested if future updates can fix some issues but as of now I’d hesitantly recommend these.

Very nice but they broke and then fell kut my ear riding my bike. This company history is better the. What they selling by far

Excellent set of in-ear headphones! These rival the Sony XM-5s with their ANC. Highly recommend!!!!

It lasted 1 month before it stopped auto connecting to my phone. Literally just can’t do it anymore. It’ll connect to my laptop immediately despite not wanting it to do that. But REFUSES to connect to my phone. Restarted the phone a bunch, reconnected and factory reset the earbuds multiple times and nothing. Just won’t connect. I’d return it if I could

I owned several jabra head phones before and they never disappoint me. This one is great.

I am disappointed with these earbuds. They crackle and cutout when taking calls, everything else is ok. It’s frustrating when one earbud chooses not to work though they were just fine. I have used Jabra for a long while but the last two pair have not meet the expecting nor the lived up to the cost.

Nice colour and good quality. Playing audio through the case is useful useful in flights.

I give them a one only because whle playing Music, they sound exactly like my Jabra elite active 75T’s and I love them the price for these aren’t justified and that also why i gave them a one. However noise canceling is amazing, but I didn’t purchase them for noise canceling. I purchased them for what I hope would be a bette sound experience.

Excellent. You have to try the different sizes of the inserts however to make sure they don't fall out of your ear

Very good ear pods, thanks to best buy and jabra for this.

So far so good. Have yet to try the ANC and wireless play on a plane but will update once tried...

Wish they had more customizable options in their app. I am way to use to "ambient noise" during phone calls.

Great set of earbuds with a lot of extra features.

Decent but not great. We expected more from $300 ear buds.

This was a dealbreaker for me - ended up returning them as unlike the Elite 7 Pro and other Jabra earbuds before that, there is no way to turn off HearThrough (aka transparency mode) always turning on when you only have one earbud in.

The Jabra Elite 10 Gen 2 excels in all day comfort, crystal clear calls, Dolby Atmos and Spatial content, and rock-solid connectivity. Hear through, ANC, two-channel stereo, and the Smart Base have room for improvement. Comfort: Hands down the Jabra Elite 10 Gen 2 are the most comfortable earbuds I have ever owned. I can wear these for two plus hours. My ears may become fatigued but they seldom ache. I normally use a Plantronic over ear headphones for phone and conference calls throughout the day. The Elite 10’s are the only earbuds I have used consistently with work. They are comfortable, voice calls are crystal clear, connectivity between computer and earbuds are rock solid, and the ANC is strong enough to allow me to focus on my callers instead of the room. Music: Music is hit or miss. Bass is lacking regardless of how the EQ is set in the Jabra+ application. But hold that thought. I’ll get back to bass in the next section. The lower midrange is weak or does not reverberate long enough to add any real power behind the music. Singers are elevated and brought to the forefront of the soundstage. Sometimes this is a good thing and sometimes it separates the singer from the rest of the piece. Classical and Jazz sound really good. The EQ, adjustable via the Jabra+ app, can be used to compensate and season to taste. But, it can only correct for so much. Overall, music is enjoyable. It just is not my go-to for critical listening. Unless… Dolby Atmos: Dolby Atmos is fantastic when it works. It totally transforms the musicality of the Elite 10’s. It makes no sense. Everything I just finished complaining about do not exist with a properly mixed Dolby Atmos track. My goodness, these things will envelop you in a sound field that, at times, feels like a concert hall. This was made most apparent to me when I played a Dolby Atmos organ piece from the album, Midnight at Notre-Dame, titled “Cantata” Wir Danken dir, Gott, wir danken dir”, MWV 29: I. Sinfonia. You can find this on the playlist “Best of Dolby Atmos” published by Deutsche Grammaphon on iTunes. Just do a search. There be earth groaning organ bass in these tunes! Vibrate your ears organ immersion. Where is this with two channel content! I don’t understand! Windows 10 and Windows 11 has an application in the Windows App Store titled, “Dolby Atmos.” Unfortunately, you have to pay for a license to use Atmos with headphones. Windows will not process Dolby Atmos without this app. I signed up the 7-day free trial and played through the Application’s Dolby Test tracks. Now, we need to keep one thing in mind. This app will turn any pair of headphones into Dolby. So, this does little for the buil-in capabilities of the Elite 10’s. However, the same power, reverberation, spaciousness, and immersion I experienced with the organ piece described above was present here and then some. Bottom line, the Elite 10’s have some serious musical performance potential. In my opinion, Jabra has some additional tuning opportunities to elevate two-channel listening to the same level as the Elite 10’s Atmos performance. Finally, I was not able to test the Elite 10’s Atmos performance with my TV, streaming services, or with 4K Bluerays through m AVR. First, nether my TVs or AVRs support USB output. So, the Smart Base connectivity is out. Second, my AVRs only support stereo transmission to headphones via Bluetooth. Boooo! Finally, none of the steaming services seem to delivery a good Atmos experience via PC. Again, Boooo! It is no fault of the Elite 10’s. It is totally the fault of the streaming services. Bottom line, I cannot comment on 4K, TV that transmits Atmos content, or Streaming content. ANC: ANC performs poorly. ANC should be able to neutralize a white noise source, such as a fan, to simulate a quiet room. ANC is not perfect on most products I have owned. However, the Elite 10’s may slightly dull a white noise source. In some cases, it simply increases the frequency of the original noise. This is true for running water, air conditioners, exhaust fans, washing machines, car engines, and road noise caused by both wind and tire noise typically heard inside the car while driving. Strangely, ANC boosts the lower midrange for musical content. Who knew!? ANC will automatically engage during phone calls and conference calls. Does it help? I would argue it is mostly unsuccessful. I did try different tip sizes. Essentially, stuff my ear with material to further isolate my ear canal from the outside world. This increased ear discomfort without affording much benefit. Pass Through: Is another feature that could use some work. The same items ANC has issues with carry through to Pass Through. White noise sources get exaggerated with a slight boost in volume. Normal conversation is outstanding. The feedback of my own voice is a bit muffled which may cause me to speak a little louder than normal if I am not paying attention. Fit: Fit is fantastic and second to none! They stay in place while sitting, while stretching, while walking, while chewing, while talking, while leaning my head on my hand, while jumping, while shaking my head from side to side, while taking a shower, while shaving, and while looking down into the maw of the earbud hungry porcelain basin in my restroom. Most earbuds I own or have owned, including other Jabra products, tend to work their way out of my ears during all of the activities I mention above. And yes, I once had to fish an earbud out of the toilet. Yuck! I do not worry about these falling out of my ears. Thank you, Jabra! I wish every other manufacturer could crack this puzzle. Final thoughts: The Jabra Elite 10 Gen 2 is a fantastic product for office productivity. The strengths of the Elite 10’s are without question: all day comfort, crystal clear calls, Dolby Atmos and Spatial content, and rock-solid connectivity. In my opinion, it just doesn’t get much better than this at this price point. The Elite 10 Gen 2’s has become my daily work companion. They have replaced my Plantronic’s headset; at least for now. The headset is still excellent. But, after 20 years of headset use, it is refreshing to finally have an alternative that I can use with as much convenience and frequency as I have with a headset. The drawbacks of the Elite 10’s are poor ANC, thin midrange musical performance with stereo content, and exaggerated Hear Through. The Smart Base, which I lightly touched upon, gives a great amount of flexibility with devices that do not have native wireless support. However, the microphone is not supported by the Smart Base. At least not on the two laptops and gaming desktop that I tested the Smart Base with. I have no idea why. I also experienced occasional transmission interruptions between the Smart Base and the earbuds that caused momentary glitches in the sound. In conclusion, I really do love the Jabra Elite 10 Gen 2s even though they fall short in a few categories. I will continue to use these for everyday work including phone calls, music, and conference calls. I will buy another pair if these fail because they are that useful for my day-to-day professional and leisure activities.

I purchased at full price, not expecting these earbuds less 90 days latter to be discounted significantly. The reviews can say they are stellar, but if they don't sync with Teams or WebEx they are pretty much worthless in my opinion. I purchased them for work because I was tired of using wired earbuds.