Customers consistently note the Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case have great sound quality, are comfortable to wear for extended periods, and have a long battery life. They also appreciate the convenience of the wireless connectivity and the smart case. However, some customers feel the price is a bit high.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 199 reviews
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Worth the money!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fit and sound; incredibly great mic while using with my cellphone, I use these Jabra’s while riding my motorcycle and people I talk to do not notice I’m in my motorcycle so these Jabra have awesome wind canceling; my only critique is that I can’t get a shortcut to change from “off” , “noise canceling” ,
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello RayRay - Thank you so much for taking time out of your day to post your 4-star review of the Jabra Elite 10 Gen 2. We appreciate knowing that you are experiencing a great fit with the earbuds, along with an excellent audio experience, even while riding your motorcycle! When cycling through the hearing modes, the progression is always Off, HearThrough, then Active Noise Cancellation, or you can choose to cycle between HearThrough and ANC (without going through Off). We will pass your concern along to our Product Development Team for consideration. Thanks again for the great review!
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
100% Recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only grievance is the item is overpriced.
Excellent sound quality, I've able to listen in the shower and audio quality stays consistent. No water damage, no clogged ears, actually usable in the shower. Great battery life, great QOL controls on the earpieces themselves. Really can't complain other than the price.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello, HenryA - Thank you for writing a five-star review of the Jabra Elite 10 Gen 2. We are happy to hear that you are enjoying the sound quality, battery life, and the controls. We also appreciate your feedback about the price. Thank you so much for sharing your insights with us!
Pros mentioned:
Comfort, Fit
Rated 5 out of 5 stars
Very comfortable fit for travel with ANC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The active noise cancelling is amazing, and the fit is just right. They have several options depending on your ear size. Works well on the plane to block out crying children and chatter, and its so comfortable I forget it's on often. The quick charge on the case is amazing so that you can alternate ear buds until they are fully charged, and the case itself holds several charges. I didn't have to charge the case for months at some points. If there is an AUX port, you can also plug the case into that, which is a great feature. Thoroughly enjoy the Jabra.
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Denim
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello ViperiusSerpentes - Thank you for your very positive 5-star review of your Jabra Elite 10 Gen 2. We appreciate you taking the time to provide your feedback! We are very happy to learn that you find the Elite 10 Gen 2 so comfortable that you can forget that you are wearing them. It is also wonderful to know that you enjoy the Active Noise Cancellation feature and the listening time provided by the batteries in the earbuds and charging case. It is great to know that you are enjoying your Elite 10 Gen 2 so much! Thanks again for the review.
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 4 out of 5 stars
Jury still out.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound, nice features, Ive just got an issue with the apund cutting out sometimes. Phone shows its connected and something should be playing but I cant hear anything. If I put them back in the case and pull the right back out again everything is fine. Going to trouble shoot for a few days and if it keeps doing it I will have to return them. Fingers crossed its just a setting somewhere.
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Denim
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello DisgruntledElf - Thank you for posting your review. While we are happy to learn that you enjoy the audio experience and features of your Jabra Elite 10 Gen 2, we are sorry to learn that you are experiencing a connection or intermittent audio challenge. You can find how to reset your Elite 10 Gen 2 on our website at https://bit.ly/3SyI3tH and we also suggest resetting your mobile device (simply turn it completely off and then on again). If you continue to have concerns, please contact our Product Support Team. Contact information can also be found on our website at https://bit.ly/3Lckenn and we are happy to help! Thanks again.
Pros mentioned:
Anc, Comfort, Sound quality
Rated 4 out of 5 stars
Jabra Elite 10 Gen2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound, ANC is awesome, and very comfortable!!!
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Zach - Thank you for giving your Jabra Elite 10 Gen 2 a 5-star rating! We appreciate your positive comments about the great sound, Active Noise Cancellation and Comfort you are getting. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/4eeZY0U. We are always willing to assist. Thanks again!
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Great Earbuds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jabra Elite Gen 2 replaced very well-worn Jabra Elite 65t earbuds whose battery no longer kept a charge. The Gen 2 earbuds have significantly better overall sound, good noise cancellation and with the different gels, I was able to get a perfect fit and is comfortable.
Configuring with the Sound+ app to my iPhone and iPad was very easy and paring was effortless. Answering phone calls works perfectly every time. The only issue for me is the spatial sound head tracking feature which will take some getting used to so now I have it turned off, but it is interesting.
These are great earbuds sorry to learn that Jabra has decided to stop making consumer earbuds with this model.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Costar - Thank you for your 5-star review of the Elite 10 Gen 2. We are thrilled to hear how you much the sound quality has improved as well how comfortable the fit of the earbuds feel. We are sorry that you are having trouble with the Spatial Audio and if you have any questions, please contact our Product Support Team: https://bit.ly/4eeZY0U. We are always here for you!
Pros mentioned:
Fit, Sound quality
Rated 2 out of 5 stars
Stopped charging after 3.5 months
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought I'd try these to replace some old AirPod Pros in December 2024. Around late Feb-March 2025, the right earphone wasn't charging past 70-80%. I re-seated it multiple times, but figured out the only way to get it to charge all the way was to remove the left earphone from the charging case. I've also tried re-pairing the bluetooth
Starting in late March, the right earphone won't charge at all. I've tried cleaning the case and the earphone with a tiny amount of isopropyl alcohol..it didn't help. I've seen other people posting online about the same problem, which is probably still a small number compared to those that own these headphones.
Aside from the charging issues, they fit well in my ears and sound great. Close enough with the AirPod Pros that I couldn't say which is better. It also paired pretty easily with other electronics, including my AppleTV. The overall runtime of using the earphones wasn't as long as the AirPods, but that wasn't really a big issue for me.
No, I would not recommend this to a friend
Brand response from Jabra
Posted .
Hello ITpretender - Thank you for taking the time to write an in-depth review of your Jabra Elite 10 Gen 2. We are glad to hear that the Sound and Fit of this device has been excellent. However, we are sorry to learn that the earbuds are having challenges when charging. We kindly recommend contacting our Product Support Team: https://bit.ly/4eeZY0U. We are here to help!
Pros mentioned:
Battery life, Sound quality
Rated 3 out of 5 stars
Great in theory, doesn’t live up to expectations.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great concept, they don’t stay in your ears as predicted.
Pros -
- Great sound for the size, I would say they lean more into the highs and mids. But the bass can get there if you want it too. It might not sound as good though at higher volumes.
- Great battery life for longer usages.
Cons -
- features that others talk about as the LE case are not available yet. Kinda odd to advertise to people and it’s not able to be used. Relying on companies after purchase is a big no for me.
- Popping in the ear still happens even with the semi open design. I believe this in personal preference but if you have problems with popping. This set might not make that much of a difference.
- the cases magnets are not as strong when putting the earbuds back in. They will more than likely need an extra push in to make sure they charge. Not something I’m looking for in a 280 dollar set of earphones.
No, I would not recommend this to a friend
Brand response from Jabra
Posted .
Hello Duck - Thank you for taking the time to post your review of the Jabra Elite 10 Gen 2. We are sorry to learn that you cannot find a comfortable, secure fit for the earbuds. We hope that you take the time to try each of the eargel sizes that are included with the product, keeping in mind that you may use different sizes for each ear. While the Bluetooth transmitter of the charging case may not be low energy at the outset, you can still plug the case into a non-Bluetooth device (with either a 3.5mm or USB connector) and transmit the signal wirelessly to the earbuds. If you have any questions or concerns, please contact our Product Support Team directly. You can find contact information on the Jabra website within the Elite 10 Gen 2 support pages at https://bit.ly/3Lckenn or give us a call at 800-327-2230. Thanks again!
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Good purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, I would say that these are very good earbuds. I have never owned a pair of earbuds and my point of reference is my wife's Apple Airpods pro. I would say that these sound and fit better to me.
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Denim
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Ocean - Thank you for your positive feedback about the Jabra Elite 10 Gen 2. We are thrilled to hear how great the earbuds sound and fit for you. We will share this internally. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team: https://bit.ly/2xbNtEb. Any and all information is valuable to us.
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Better than ever
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive had 3 recent sets of active noise cancelling earbuds along with countless ofher bose, sony, apple, jvc and other brands. My bose quiet comfort i use for flying and fhese jabra 10 gen 2 come very close an OTE design. They are very comfortable to wear for hours and do better noise cancellation and fuller sound than my other jabra sets. Definitely recommend these for all purpose sound and use.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Rnation - Thank you for your 5-star rating about the Jabra Elite 10 Gen 2. We are thrilled that these earbuds are comfortable to wear and have a great full sound and even better Active Noise Cancellation. We appreciate you recommending these to others.
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Excellent Headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They're fantastic and my husband loves them. They have better features than other headphones. When removing them, it pauses audio. It has a nice firm factor. They're small but work well. Excellent noise cancelling. I did a lot of research before buying them for him, and I'm happy they're meeting his needs so well.
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Denim
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Kali - Thank you for taking the time to write a 5-star review. We are excited to read about how much your husband is loving his Jabra Elite 10 Gen 2. We appreciate you sharing how great the features have been and that your research was successful. If he ever has questions or concerns, he can always contact our Jabra Support Team: https://bit.ly/4eeZY0U. We are always here to help! Thanks again.
Pros mentioned:
Comfort, Sound quality
Rated 3 out of 5 stars
Won’t automatically reconnect to device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great proeuct except for one major flaw that caused me to return it. Great sound, very comfortable. There is a big problem reconnecting to my device after initially pairing. Every time after I would put the buds back in their case it wouldn’t automaticaly pair when opening the case and putting them back on. Not sure if it’s an iPhone compatability issue but I Googled the issue and there were many other people having the same reconnecting issue. It could be fixed with a software update, not sure if by now it has been addressed but I returned them.
No, I would not recommend this to a friend
Brand response from Jabra
Posted .
Hello RadioActiveMan319 - Thank you for taking the time to write a review. We are truly sorry for the trouble that you experienced with your Jabra Elite 10 Gen 2 not automatically pairing with your iPhone. We wish you would have contacted our Product Support Team so we could inform you that we are working to improve the connectivity of the product as soon as possible through future firmware updates, which we plan to release in Q1 2025. New updates will be available via Sound+ APP. We apologize for any inconvenience this has potentially caused. We hope that will choose Jabra again in the future.
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Connection
Rated 3 out of 5 stars
Ok! Great sound, comfortable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly a pretty good product but not worth the price. Sounds is great, battery is great but the connectivity between the 2 buds is somewhat hit or miss and can be frustrating
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Gloss Black
No, I would not recommend this to a friend
Brand response from Jabra
Posted .
Hello Hanton - Thank you for your feedback on the Elite 10 Gen 2. We're glad to hear you appreciate the sound quality and battery life. We are sorry to learn about the challenges with the connectivity between your earbuds. We recommend contacting our Product Support Team: https://bit.ly/2xbNtEb. Your input is invaluable, and we hope to enhance your experience in the future. Thanks again.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
JABRA ELITE 10 GEN 2
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE JABRA EAR BUDS. I HAVE BOUGHT AND UPGRADED SEVERAL TIMES. THESE HAVE GREAT NOISE CANCELATION. THEY HAVE GREAT BASS AND SOUND. I WOULD RECOMMEND THEM TO ANYONE.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello ROBERT - Thank you for your positive comments and feedback! We are very happy to learn that you love Jabra products and have remained loyal to the brand. It is wonderful for us to know that you are enjoying the audio experience provided by your Jabra Elite 10 Gen 2 earbuds and thank you very much for the 5-star review. Let us know if you have any questions about the product as we are always happy to help. You can find contact information for our support team within the Jabra website at https://bit.ly/3Lckenn. Thanks again!
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Great for Communication; fair for listening
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I now realize that you have to form your own opinion b/c reviews for earbuds are all over the map (or the quality control on all brands is just horrible!). I’ve been using Jabra Elite Active 75t for years - until the left earbud went out. Good, solid earbuds. I recently bought a pair of Bose QC earbuds and was finally ecstatic. The noise cancelling was amazing, the for was like hugging your favorite stuffed animal, and my music was SO far above my old ear buds. Perfect! Except. On phone calls, Teams, Zoom meetings (which I do a LOT of), the other party(ies) said my microphone was horrendous. The sound (for them) went up and down, got indistinct, and dropped out. I tried every troubleshooting trick I could think of any finally, regretfully, sent them back. So, bought these, top of rhe line Jabras. I was excited because all of the stuff I read talked about the massive improvments these brought over the previous Jabras. In short, TO ME, they…dont. Sound quality is fine, albeit thin. I would out these in because i needed to listen through earbuds - the Bose I would do over using an external speaker. The noise cancellation is not as good as my previous Jabras. It’s barely noticeable. That is really aggravating. The case is cool, but I would pretty much only use that functionality on an airplane and the noise cancellation isn’t good enough for me to do that. But everyone says my microphone is SO much better than the Bose. They can hear me easily and clearly. And that, sigh, is most important to me at this time.
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Denim
No, I would not recommend this to a friend
Brand response from Jabra
Posted .
Hello, Phil - Thank you for sharing your detailed experience with the Jabra Elite Active 75t and the Jabra Elite 10 Gen 2! As a long-term customer, we really appreciate your insights. It is great to hear that the microphone quality on the Jabra Elite 10 Gen 2 has met your needs. While it’s disappointing that the sound quality and noise cancellation did not meet your expectations compared to your previous models, we do appreciate your proving your feedback to us. It is very appreciated, and we will be happy to pass it along internally. If there is any way we can assist you, please get in touch with our Jabra Support Team through this link (https://bit.ly/3Thcghd). We are here for you and more than happy to help!
Rated 5 out of 5 stars
Great product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product. I was using the Elite 75t before which had some annoying features like if you don't have the right side, you cannot use left side alone. Also, the grip in the ear was not that great. This one has everything you would expect from an earbud. Also there are many settings you can configure from the app it's coming with.
I'm also happy with battery life. One really cool feature is to be able to plug the case to basically anything with 3.5 jack and it's super helpful during my flights...
Overall, I definitely recommend this product. Well done Jabra engineers.
This review is from Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Denim
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Jabra review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent and easy set up. Fit in the ears is a little tight and the additional ear pieces help but not great. Sound is quite good.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Overall good earbud.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good fit, noise cancellation is good, overall sound quality is good. Definitely sound better than my beats and I’d say they also edge out my AirPod pros as well.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello LeeL - Thank you for your 4-star rating! We appreciate your comments about the fit, ANC, and over all good sound quality of your Jabra Elite 10 Gen 2. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again!
Pros mentioned:
Comfort
Rated 5 out of 5 stars
#1 in Comfort
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the best earbuds for comfort, grip, and noise cancelling. Those are my top priority features personally, and this blew out all other options. I cant recommend these enough. If you want to save money and get the comfort with slightly worse noise cancelling, then get the elite 8.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Excellent fit and features
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jabra has been my go to brand because of the great ear gels that fit and can be worn for hours. They offer good physical noise blocking to go with the very good ANC. The new smart case with Bluetooth is a great add. My use is almost exclusively on airline travel.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello ElliotBen - Thank you for writing a 5-star review. We are happy that Jabra has been your go-to brand and that you are enjoying your Jabra Elite 10 Gen 2. We appreciate your comments about the ANC and our new Smart Case. These are perfect for airline travel! Thanks again.