Customer Ratings & Reviews
- Model:
- 100-99282900-99
- SKU:
- 6582106
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case have great sound quality, are comfortable to wear for extended periods, and have a long battery life. They also appreciate the convenience of the wireless connectivity and the smart case. However, some customers feel the price is a bit high.
This summary was generated by AI based on customer reviews.
Jabra elite 10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly get the first. Gen. ( There is little to no noticeable difference, aside from the fact, that the old gen ones i had tried all had an audio glitch in one bud when listening to instrumental audio
I would recommend this to a friendBrand response from Jabra
Posted .Hello, Link - Thank you for taking the time to share your feedback on the Elite 10 Gen 2. We appreciate your input and apologize for the inconvenience you experienced with the audio glitch in the previous generation. We take your feedback seriously and will share it with our product development team to further improve our products. If there is anything we can do to assist you further or if you would like to explore alternative options, please do not hesitate to reach out to our Online Support Team (https://fal.cn/3AAZd). We appreciate your input and hope to have the opportunity to make this right for you. Thank you for choosing Jabra.
- Cons mentioned:Connection
Great sound unreliable connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using these with a pixel 8. Often, both earbuds will not connect meaning you have to keep putting them in and out of the case. And they will randomly disconnect. I've never had this problem with other earbuds on my phone. I will be returning these Jabra earbuds.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Matty - Thank you for posting your review. Before returning your Jabra Elite 10 Gen 2 earbuds, we invite you to contact our Support Team for assistance with the connectivity. In most cases, a few simple troubleshooting steps may resolve any challenges that may occur. Thank you for pointing out that the Elite 10 Gen 2 delivers a great audio experience. We would love to see you enjoying that great sound going forward. You can find contact information to our Support Team on the Jabra website at https://bit.ly/3Lckenn and we are always happy to help! Thanks again.
- Pros mentioned:Sound quality
Sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and bluetooth connectivity
I would recommend this to a friendBrand response from Jabra
Posted .Hello DennisS - Thank you for your positive feedback about the Elite 10 Gen 2's excellent sound quality and Bluetooth connection! We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team: https://bit.ly/2xbNtEb. Any and all information is valuable to us.
- Pros mentioned:Sound quality
Awsome blue jabra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great quality and the sound is very good and talking on the phone is clear
I would recommend this to a friendBrand response from Jabra
Posted .Hello, samguru - Thank you for sharing your positive feedback about the Elite 10 Gen 2 headphones. We're glad to hear that you are pleased with the quality and sound performance, as well as the clarity during phone calls. We appreciate your support and hope you continue to enjoy using our product. If you have any further feedback or suggestions, please feel free to share them with us. Thank you again for your review!
- Pros mentioned:Anc, Sound quality
Good sound but ANC issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound. However, 2 months in and the right earbud constantly has wind like noise when ANC or hear throug is turned on. Im going to have to return. These are a slight step up from my 75t's. Better ANC when it works, but worst passive noise canceling.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi there- Thank you for writing a review. We are truly sorry to hear about the trouble with your Jabra Elite 10 Gen 2. To resolve your challenge, we suggest resetting your Jabra Elite 10 Gen 2 by following these instructions: https://bit.ly/4dmzvxk. So that you know, following these instructions will reset your Jabra device back to its factory default settings. As such, any customized settings will need to be reset.
Please also try reloading the firmware on your Jabra Elite 10 Gen 2, even if your firmware is up to date. In the Jabra Sound+ app, go to the Headset tab and tap on the Settings icon. From there, select Personalize your headset > Voice guidance language. Select the current language of the earbuds. Follow the on-screen instructions to complete the download and installation.
Lastly, please test your Jabra Elite 10 Gen 2 on a cell phone or tablet running a different operating system (iOS or Android) than your current device. If the challenge continues, please contact our Support directly: https://bit.ly/4eeZY0U
Jabra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my husband for Christmas. Jabra is his favorite brand of headphones. They’re really durable
I would recommend this to a friendBrand response from Jabra
Posted .Hello EmilyV- Thank you for writing a 4-star review. We are excited to hear you got your husband the Jabra Elite 10 Gen 2 for Christmas and that this is his favorite brand. We will certainly share this with our teams. We are glad they are durable and if he ever has questions, do not hesitate to reach out to us directly: https://bit.ly/4eeZY0U.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best in-ear headphones I have ever purchased!!
I would recommend this to a friendBrand response from Jabra
Posted .Hello ValdemarXavierBalli - Thank you for your 5-star rating! We appreciate your positive comments and hearing that the Jabra Elite 10 Gen 2 is the best you have ever had. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/2xbNtEb. We are always willing to assist. Thanks again!
Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift. No issues so far. Was able to buy the Best Buy exclusivel black color.
I would recommend this to a friend- Pros mentioned:Sound quality
Great ear buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds for calls and music! Sound cancelation is also great!
I would recommend this to a friendBrand response from Jabra
Posted .Hello Nick - Thank you for your 5-star rating! It is wonderful to hear how well these have worked for your calls and music and that the noise cancellation is also working great. We appreciate your positive comments. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again!
- Pros mentioned:Sound quality
Works goid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and feels good. They are not the quietest but they are good quality
I would recommend this to a friendBrand response from Jabra
Posted .Hello Shane - Thank you for your positive feedback about the Jabra Elite 10 Gen 2's quality. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Blue Parrott Support Team. Any and all information is valuable to us.
- Cons mentioned:Connection
Question?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do my headphones connect and disconnect when I'm listening to music? This happens constantly.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Valencia - Thank you for reviewing your experience with the Jabra Elite 10 Gen 2. We are sorry that you are having this challenge maintaining a good connection with your earbuds, and encourage you to reach out to our Product Support Team through this link (https://bit.ly/3Thcghd). We are here for you and more than happy to help!
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds quality , easy to connect , would recommend
I would recommend this to a friendBrand response from Jabra
Posted .Hello JonathanM - Thank you for taking the time to post your 5-star review of the Jabra Elite 10 Gen 2. We appreciate knowing that you enjoy the audio experience that the Elite 10 Gen 2 delivers as well as its ease of use. Thank you, as well, for the recommendation! Contact us if you should have any questions. You may find contact information on the Jabra website at https://bit.ly/3Lckenn. Enjoy!
Sadly no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they work, they are good. However, even with going through updates and trying to work with customer support, these will randomly shut off after having a piercing whine. Don't recommend these.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good sound not so good fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great but just did not fit right may be me but the ear pieces just keep falling out
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jl9218 - Thank you for your feedback about the Elite 10 Gen 2. We are happy to hear about the great sound they deliver but it is unfortunate to hear that you cannot get the proper fit. The Elite 10 Gen 2 was designed to fit most ear sizes and shapes. If you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite 10 Gen 2. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/4eeZY0U.
Not for workout
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound very good but they keep falling off my ears during workouts
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello AndreasR - Thank you for your 4-star review of the Jabra Elite 10 Gen 2. We are glad to hear that you are enjoying the sound quality. We are sorry that you are having trouble with the fit for your workouts. Please check out our FAQ article on getting the proper fit: https://bit.ly/3Xtrgtl. We also kindly suggest checking out our Jabra Elite 8 Active Gen 2, as these feature our ShakeGrip technology to provide a secure fit during workouts and sports. If you have any questions, do not hesitate to contact us directly: https://bit.ly/4eeZY0U.
- Pros mentioned:Sound quality
Great Sound, Fit, Battery Life. No Auto-Connect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing buds! The sound quality is through the roof! That is until I upgraded to iOS 18 (which I also love). However, the buds will no longer auto-connect. This is a big deal. When I contacted Jabra Support it m ay be fixed in the next firmware release sometime in 2025! I checked if I could return them for a working model and they agreed. Then I realized I bought them from Best Buy who only allows 10 or 15 days for returns. You see how much I paid for these. The situation is untenable. At the moment, I may never purchase another Jabra product, and most certainly am not of the mind to shop at Best Buy again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ColinF - Thank you for your feedback. We are sorry to learn that you are having this experience with your Jabra Elite 10 Gen 2 connecting with your iPhone. We are constantly working to improve the performance of our devices and take all customer input seriously. We will improve the connectivity of the product as soon as possible through future firmware updates, which we plan to release early next year. New updates will be available via Sound+ app. We appreciate your cooperation and apologize for any inconvenience. Contact our Support Team if you have any other questions by calling us at 800-327-2230 or completing the webform found on the Jabra site at https://bit.ly/3Lckenn. Thank you for taking the time to post your review.
Not for exercise earbuds.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not suited for someone with small ears. My best earbuds to use watching movies. Atmos is great!
I would recommend this to a friendBrand response from Jabra
Posted .Hi CresolitoV- Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Elite 10 Gen 2 when using Dolby Atmos with movies. We are sorry for the trouble with the fit and this information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/3sZaney. We are always willing to assist. Thanks again!
Still better than a kick in the nutts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has small issues that seem like they went baxkwrds
I would recommend this to a friendBrand response from Jabra
Posted .Hello JayH - Thank you for your 4-star review of the Jabra Elite 10 Gen 2. We are sorry that you are having trouble with your device. Please contact our Jabra Support Team: https://bit.ly/4eeZY0U. We would like to gather more details about the challenge(s) and provide any possible further solutions. We are always here to help! Thanks again.
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected, I owned the previous version and this far exceeds the old version
I would recommend this to a friendBrand response from Jabra
Posted .Hello PatrickH - Thank you for your generous 5-star review. We are thrilled to read that these have exceeded your expectations. Should you have any additional insights or information regarding your experience, please do not hesitate to contact our Product Support Team: https://bit.ly/2xbNtEb. Your input is highly valued.
JABRA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Big fan of Jabra. The sound is great. The new colors are nice as well.
I would recommend this to a friendBrand response from Jabra
Posted .Hello, MishondaW - Thank you for your five-star review of the Jabra Elite 10 Gen 2 headphones! We are delighted to hear that you are a big fan of Jabra and that you enjoy the great sound quality as well as the new colors variants of the Elite 10 Gen 2. Your support means a lot to us. Happy listening!
