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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 425 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones, particularly praising the sound quality, comfort, and battery life. Many customers find the headphones comfortable to wear for extended periods, and appreciate the long-lasting battery life. The fit is also generally well-received, with many customers reporting that the earbuds stay securely in place during workouts or other activities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 425 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sturdy, discreet, great bang for your buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music all the time, but my Sony WHX noise canceling headphones can't be comfortably worn while exercising or on a very hot day. These Jabras can cancel sound very well, are versatile and more discreet than an over the ear option, and don't sound bad. They are also very easy to set up, and control from the phone. Touch controls are clunky, and not as intuitive as other bigger headphones. I also miss connecting with Google assistant. However, I don't feel compelled to buy a better sounding option as these headphones do exactly what I want them for, stay on my head while moving a lot.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mariano - Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Workout buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These active headphones are water resistance. They are good for running and jogging. They are shaped well for you ear. I enjoy how loud they play and the noise cancelling feature.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello KeyandaH- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review about the Jabra Elite 4 Active's water resistance and audio quality. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for work. I work outside and need to communicate on the phone a lot. Great for active use. Never fall out, can disable the noise cancelation(which helps when talking to coworkers irl). I keep one in for phone use and on my longer shifts I simply switch ears after 10 hours or so. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bang for my buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones work just as I expected. AKC works perfect for my needs working around noisy equipment. I have used these headphones on my PC for TEAMS calls, Firestick on my TV, my field laptop and my Samsung S23 ULTRA. Only issue I have had to date is with the Jabra Sound+ app. I keeps forgetting its connection/settings with my headphones. After pairing my headphones with my phone several times I just stop using the app. The headphones have kept the settings (ie EQ, AKC on/off, etc.) and work without the app.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JonathanB, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Support. We are always here to help. Thanks again. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Buggy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Jabra 65t elite. In fact I owned two of them over the past 5 years and they worked perfectly. My first set had to be replaced after a few years because one stopped working. My second set still works but the battery doesn't last as long so I decided to get another pair so they would last through my whole workout. Since the 65t is no longer sold, I decided to try these. Sound wise, they are the same. Very nice sound and they stay put in the ear. I've used these for the past 2 weeks and the issues I've had have been sometimes crackling or static/ intermittent connection that lasts a few seconds and then it's fine. One earbud charges more than the other almost always. And yesterday when I went to use them, only one earbud would work. I tried putting them back in the case several times to reset them and it didn't work. I'm only 2 weeks in so I'm not dealing with issues already. They're going right back to the store and I will search for an older pair of the 65t refurbished. I get so sick of companies letting the quality of their products go down once they get their name established. Unfortunately I won't buy new products from this brand now

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tiffany, Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Elite 4 Active. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gym Companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Easy to carry in a little purse. They dont come out in the gym.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SchaftaryL- Your generous remarks about the Jabra Elite 4 Active are greatly appreciated. We are thrilled that these assist you in the gym and provide a good sound. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great call functionality, great ANC and ambient sound. Definitely should be considered before buying more expensive ear buds.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Fracas- Your generous remarks about the Jabra Elite 4 Active great sound and functionality are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to upgrade from my Elite 75 T's. Battery life is better and the noise cancellation is good.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Brandon - Thank you for your five-star review of the Elite 4 Active! We are so pleased you are satisfied with the battery life and noise cancellation of your earbuds. We appreciate your thoughts and opinions; thanks again for sharing them. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and convenience with chargeable carrying case. Great fit, they never fall out of my ears even at the gym

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Genesis -  Thank you for sharing your fantastic experience with the Jabra Elite 4 Active! We are thrilled to hear that you're enjoying the great sound quality and convenience of the chargeable carrying case. It is wonderful to know that the earbuds provide a perfect fit for your active lifestyle, even during intense gym sessions. If you ever have any questions or need further assistance, please do not hesitate to reach out to us. https://bit.ly/3OVQIp1 We are here to ensure your continued satisfaction with our products. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    They're aight.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great - easy to use, sound great, stay in place well. The problem is that the left one fails and they need to be warrantied. This has happened to me more than once. Make sure you have a backup for when these break. Jabra customer service has been excellent though.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello NickO - Thank you for writing a review. This is not expected of the Jabra Elite 4 Active. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We will gather more information and provide you with further possible solutions. We are here to help! Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best fitting earbuds ever. And with the jabra app you can adjust the sound to perfection.. Great bass

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ScottP- Your generous remarks about the Jabra Elite 4 Active's fit and sound+ app are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation, not the best but very good. Great sound but the only thing I don’t like is the music or video playing doesn’t stop when you take one of them out of your ear. Battery lasts all day at work and I’ve never lost connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Little buds with a big sound…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These particular buds are incredibly comfortable and fit me well. The sound is great. The app is easy to use and I’m able to get clear sound and a good bass response without it becoming muddy.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Willie, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you'd like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is excellent. The are waterproof as well.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Brad - Thank you for taking the time to leave such a positive 5-star review! We're thrilled to hear that you're enjoying the sound quality of the Jabra Elite 4 Active. The waterproof feature is definitely a game-changer, allowing you to take your music with you wherever you go without worrying about the weather. We're glad to hear that the product has met your expectations. If you have any questions or need further assistance, feel free to reach out to us: https://bit.ly/3v5YP8y. Thanks again for choosing Jabra! Jabra

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great sound and perfect fit!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, great value. Rivals any brand and comes with fast charge case. The app is so easy to use too! Color is good looking and can't find a thing wrong with it after two months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line for basic earbuds. The sound is great. No big bells and whistles. Just hook em up and let the music fly. The water resistance is really good for the price too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Jabra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable, long lasting battery, comfortable fit.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MarioC- Thank you for your 4-star rating! We appreciate your positive comments about the Elite 4 Active's long battery and comfortable fit. This information will be shared internally. Please do not hesitate to contact Jabra Support if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Rated 5 out of 5 stars

    Great fit, and full of features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as I was looking at a pair of Jabras for a long time. For the price, there is amazing sound quality and features. I do not regret buying these at all. The ANC is great for the price, and I frequent public transit and airports, so ANC is a huge future for me. The hearthough feature is amazing too, allowing me to work in a warehouse setting whilst stilk having amazing sound and hearing my environment. These have never fallen out, running, working out, at work, etc. no problems with them getting loose. I love the adjustable EQ profiles, and I would definitely recommend them to friends and family.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TechByJesse - We appreciate you taking the time to post your review of the Jabra Elite 4 Active. Thank you for giving the product your 5-star rating and for the recommendation! We are happy to note that you are enjoying the Active Noise Cancellation feature found in the Elite 4 Active, as well as the HearThrough feature. It is great to know that you also find the fit to be comfortable and secure enough to use the Elite 4 Active while running and working out. The Jabra Sound+ app also adds the ability to customize the audio to your preference using the Music equalizer feature. Let us know if you ever have any questions about your Elite 4 Active. You can find contact information for our Support Team within the Jabra website at https://bit.ly/3FnxfHy. Thanks again and enjoy! Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Poor audio phone calls, Great music sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting better audio when on a phone call, but no dice. Disappointed in that, but musically they are good. Has sound dampening ability when listening to music ONLY. NOT when on a phone call. Exceptional battery life

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello PamelaS- Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Elite 4 Active. We recommend reaching out to the Jabra Support Team: https://bit.ly/3v5YP8y. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice pair of earbuds, good Jabra customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically bought these for working out. Unfortunately, they developed some audio quality issues in one earbud while out of best buy warranty but Jabra service sent me a pair of replacements. Overall like their fit and audio quality and Jabra customer service, hopefully my second pair works out.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RaxV - Thank you for sharing your experience with the Jabra Elite 4 Active. We are delighted to hear that you appreciate their fit and audio quality, as well as our customer service's prompt assistance in sending you replacements. We apologize for any inconvenience caused by the audio quality issues you encountered with the first pair. Rest assured, we are committed to ensuring your satisfaction with our products, and we are confident that your second pair will meet your expectations. If you encounter any further issues or have any questions, please do not hesitate to contact us. https://bit.ly/3OVQIp1 We are here to help! Jabra

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