Customer Ratings & Reviews
- Model:
- 100-99180002-02
- SKU:
- 6492221
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones, particularly praising the sound quality, comfort, and battery life. Many customers find the headphones comfortable to wear for extended periods, and appreciate the long-lasting battery life. The fit is also generally well-received, with many customers reporting that the earbuds stay securely in place during workouts or other activities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Didn't last a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a year and no longer work. Will connect and phone shows them connected but NO SOUND. Other earbuds work fine.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello DJS55 - Thank you for posting your review. We are sorry to learn that you are having this experience with your Jabra Elite 4 Active and invite you to contact our Support Team for assistance. You can find contact information on the Jabar website within the Elite 4 Active support pages at https://bit.ly/3FnxfHy and our team is always happy to help! Thanks again and we look forward to hearing from you.
Got 2 pairs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones and the noise canceling is superb
I would recommend this to a friendBrand response from Jabra
Posted .Hello NathnielT, Your generous remarks about the Jabra Elite 4 Active are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
Want to love it, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it back in early March before my last (since they're now store credit card customer only) rewards certificate expired as a gift for my Father's birthday. Opened today, and the right earbud is DOA. Case gives indications of charging, left earbud works, right will not power on at all. It's now well past the return period, so unless I'm somehow able to swap the item for an identical, hopefully working pair, I'm out over $100, even with the now wasted reward certificate.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Erik- Thank you so much for taking the time to write a review of your Jabra Elite 4 Active. We regret that your device's right earbud was not working when you opened the device box. Our Support Team is happy to help you resolve your challenge, so you can start enjoying your Jabra Elite 4 Active. Please get in touch with us at your earliest convenience for help: https://www.jabra.com/supportpages/jabra-elite-4-active/100-99180701-98/contact-support. We are excited to work with you.
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone!! I been using them for work and working out.
I would recommend this to a friendBrand response from Jabra
Posted .Hello, AriesO - Thank you for taking the time to leave a five-star review. We are pleased to read that you were happy with the Jabra Elite 4 Active. We appreciate your feedback, and thanks again for sharing your opinion with us!
Excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for the quality.I really like the design, and performance of these earbuds.
I would recommend this to a friend- Pros mentioned:Sound quality
Good Overall Headphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing this to the Jabra Elite Active 75t, these earbuds fall short. Although it is a good earbud, the sound, quality, and features are great, it's just that they don't beat the previously 75t model which is now normally cheaper than these buds. Going to stick with my 75t and return these ones. Didn't take long to test out to determine that they fall short.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - We appreciate your feedback concerning your experience with the Elite 4 Active. We're sorry they were unable to meet your standards, but we are happy to hear that you enjoyed the sound quality and features of the Elite 4 Active, and we're especially happy to hear that you're still enjoying your Elite 75t. If there's anything we can do for you, please contact us with a direct message on Facebook or Twitter. Thank you!
Jabra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying this to work from home. Good so far no complaints.
I would recommend this to a friendJABRA Bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice is too lower, I can’t hear it better voice that’s all
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello FarisH- Thank you for taking the time to write a review. We are sorry to hear that the Elite 4 Active is providing a low volume you for you and you cannot hear any voices clearly. We suggest resetting your Jabra Elite 4 Active by following these instructions: https://bit.ly/3Te9zv1. So that you know, following these instructions will reset your Jabra device back to its factory default settings. As such, any customized settings will need to be reset. If the challenges continue, please contact our Online Support Team by filling out this web form: https://bit.ly/3v5YP8y. We are here to help!
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for working out and they work really well.
I would recommend this to a friendEarbuds for bigger ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are big and didn't fit inside my ear. Too big and heavy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Betsy - Thanks for your review. We appreciate your feedback. We will share this information internally. If you have any questions, please do not hesitate to contact our Support Team. We are always here to help. Thanks again.
- Pros mentioned:Sound quality
Lasted less than three weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud quit charging one day after my return date expired with Best Buy. I haven’t even owned these a month! I contacted the support service with Jabra and am still waiting for a response. Good sound out of the right ear, but I want a working set . Would not recommend!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello LoriN, thank you for reaching out through this platform. We are sorry to hear about the challenge you are having with Jabra Elite 4 Active. You can also reach out to us through Facebook (https://bit.ly/24J5H5J) or Twitter (https://bit.ly/1U9GdeN). We are here to help you!
Work Great...while they last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 5th pair since September 2023. They work great for months, but then one or both of the buds will stop working all together. Customer Service with Jabra is great, but would rather not have to submit warranty claim after warranty claim over and over again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello RyanW - Thank you for posting your review. We are very sorry to learn about your experience with your Jabra Elite 4 Active. This is not the performance we expect and apologize for any inconvenience. Contact our Support Team if you have any questions, we are always happy to help. Thanks again.
- Pros mentioned:Sound quality
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed wireless headphones at a good price. These were it. It has good sound. I'm able to use one or both.
I would recommend this to a friend EARBUDS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WHEN I BOUGHT THIS ITEM IT DID NOT SPECIFY THAT IT DID NOT WORK WITH PC'S ONLY TABLETS AND CELL PHONES
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Shadowg777, thank you for taking the time to write this review. We are sorry for any inconvenience this has caused. If you are looking for a device that will work with your PC, we kindly suggest reviewing our Enterprise devices: https://www.jabra.com/business/office-headsets. Please let us know if you have any questions. We are here to help!
Garbage product from a garbage store.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage, broken right out of the box. Best Buy did not want to return or exchange because it was past the holiday return policy, but still less than 30 day.
No, I would not recommend this to a friendOK but not easy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is OK, but they will not stay paired to multiple devices so constantly pairing to phone and tablet. And the phone connection turns off when receiving calls so you then have to manually change to headphones after picking up.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello PaulT- Thank you for reviewing the Jabra Elite 4 Active. We are glad to know you enjoy the audio quality of your device. So you know, the Jabra Elite 4 Active does not support multipoint connectivity. As such, users can only connect their Jabra Elite 4 Active to one paired Bluetooth device at a time. To switch connected devices, you must manually disconnect (not un-pair) the Jabra Elite 4 Active from your currently connected device and select the Elite 4 Active from the Bluetooth menu of your other paired device to connect.
For questions or concerns about your Jabra Elite 4 Active's functionality, please contact our Jabra Support team: https://bit.ly/3v5YP8y.
ear size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get the left to fit my ear no matter the size of the rubber pieces; it falls out constantly
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Hobbit- Thank you for your review of the Jabra Elite 4 Active fit. We regret that you cannot find a secure fit with the device's left earbud, regardless of your eargel size. We encourage you to look at our Jabra Elite 4 Active fit guide for help: https://www.jabra.com/supportpages/jabra-elite-4-active/100-99180701-98/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds. Do not hesitate to get in touch with us with any additional questions or concerns: https://www.jabra.com/supportpages/jabra-elite-4-active/100-99180701-98/contact-support.
Bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Connection is bad. It is not comfortable in the ears
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello AngelG- Thank you for taking the time to write a review. We are truly sorry to hear that you are unsatisfied with your Jabra Elite 4 Active. The challenges you are describing with the Bluetooth connection are not what we would expect. Regarding the troubles you are having with finding the best fit, we recommend clicking on this direct link we have provided to you: https://bit.ly/3IJhyxp. This article includes instructions on how to find a secure and comfortable fit. For further assistance, we suggest contacting the Jabra Support Team: https://bit.ly/3ZwCMnZ.
- Pros mentioned:Fit
Anniversary gift to the husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband likes the ability to have a customizable eq rather than the preset one my ear buds have. Good fit, easy to set up and connect.
I would recommend this to a friend - Pros mentioned:Comfort
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase in store and comfortable to wear and easy setup.
I would recommend this to a friend