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Customer Ratings & Reviews

Your price for this item is $77.99
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The comparable value price is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 428 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones, particularly praising the sound quality, comfort, and battery life. Many customers find the headphones comfortable to wear for extended periods, and appreciate the long-lasting battery life. The fit is also generally well-received, with many customers reporting that the earbuds stay securely in place during workouts or other activities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 428 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product and a waste of money. Jabra knows about the left earpeice going dead and does nothing about it (mine died after 3 months of use). SAVE YOUR MONEY, buy something else, otherwise your left earbud will die out too.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Thank you for writing a review. We are truly sorry to hear that. We would not expect this behavior from the Jabra Elite 4 Active and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again. User feedback is truly valuable to us. Jabra

  • Rated 3 out of 5 stars

    poor directions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were difficult to connect to my iPhone 13pro and were not a great fit in my ear. not easy to operate

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - Thank you for the review. If you need assistance with pairing with the Jabra Elite 4 Active, please reach out to our Product Support Team: https://bit.ly/3v5YP8y. We are happy to help. Jabra

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-purpose earbuds. Waterproof, lightweight, they fit great, sound great, decent battery life…No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Elite 4’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Good price. Easy to pair. Good value. Glad I bought them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t stay in my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get them to stay in my ear when I was walking. I tried all the ear pieces no luck

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ckat68 - Thank you for taking the time to write a review. We are sorry to hear that you are having trouble keeping the Jabra Elite 4 Active to stay in your ears. We kindly recommend trying different Ear Gel sizes. Sometimes people need a different size for each ear. We also suggest watching this video about achieving the best fit: https://bit.ly/36a57cX. If you have any questions, please reach out to the Jabra Support Team: https://bit.ly/3v5YP8y. We are here to help. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soo good comparing to Bose and Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, sound is perfect!! Comparing to bose and Beats, you will not lose the quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio..................................m.....

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Sonicnintendoswitch, Thank you for writing a review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Support. We are always here to help. Thanks again. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ANC earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent active noice cancelling earphones with quality on a par with major competitors

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product suspect return policy and mgmt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product but Best Buys custom Service Greenbriar Chesapeake Va left me turned off. Had to return product and was a couple of days bast 15 day return due to recent business travel conflicts. As a long time customer w significant credit limit you would think mgr Michael would have been more accommodating..

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello BBCustomerservice- Thank you for taking the time to write a review. We are sorry to hear about your experience at Best Buy with the Jabra Elite 4 Active. If we can provide you with any assistance, please contact the Jabra Support Team: https://bit.ly/3OzwJc6. Thanks again. We are here to help. Jabra

  • Rated 3 out of 5 stars

    Exercise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was okay, but as I was exercising they heat cutting in and out

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Swat - Thank you for writing a review. We are truly sorry to hear that. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again. User feedback is truly valuable to us. Jabra

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to make help in store more available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra earbuds are the best period everytime I purchase a pair I’m always blown away

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice blend of sound & features for the money

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great value for the money offering good sound quality, a secure fit, and good battery life. First off, these earbuds are incredibly comfortable, easily as comfortable as a pair of AirPods but these also have a more secure fit so for workouts like running and at the gym, these work great. They also have decent water resistance being IP57 water resistant. I’ve used these for plenty of sweaty workouts. The case is a nice size, about the same size as an AirPods case and it charges via USB C. The case also provides an additional 3 charges. The earbuds themselves have a battery life of up to 7 hours so a total of about 28 hours. Sound quality is quite good for a pair of earbuds that “only” cost $120. They have a nice, balanced sound profile out of the box with more kick on the low end compared to others in this price range. Highs are super crisp, like the finger snaps at the beginning of Flo Rida’s My House - crystal clear. When the bass kicks in, they do a good job - maybe not what you’d get from Jabra’s higher-end Elite 7s (which I also have) but still quite good. What’s nice about these headphones too is that there is an accompanying smartphone app where you can adjust the sound profile to your liking with a customizable equalizer. The active noise cancellation is OK. It does a good job with white noise like an air conditioner, it’s pretty decent with noise like when you’re walking around outside, but found it to be not as exceptional in really noisy environments. The transparency mode, or what Jabra call HearThrough, works very well piping in sound from your environment. Overall, I think these are a *great* value at $120!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra 75t headphones had more features and cost about the same

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nomorejabra - We are sorry to learn that the Jabra Elite 4 Active did not meet your expectations.  If you have any specific questions or concerns, we invite you to contact our Product Support Team for assistance.  Contact details can be found on our website within the Elite 4 Active support pages.  Thank you. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grate phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them.light weight and comfortable. Work outside and can hear my music well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This brand never pays more than 2 months.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side quit working the day after they were no longer returnable. Literally, out of nowhere for no reason, stopped working and won't connect or charge again. This is the 3rd pair of Jabras I've had and they're terrible.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JesG, thank you for reaching out through this platform. We are sorry to hear that you are having challenges with your Jabra Elite 4 Active. We kindly suggest reaching out to our Product Support Team: https://bit.ly/3v5YP8y. We are here to help! Jabra

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    comfy and secure

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable and secure headphones I have tried. The fit is excellent and they don't fall out even if you're moving around and active. It feels soft in my ears and I don't get any discomfort with use. love it. the shape of the earbuds are kind of odd in that it can fit in your ears in any direction, but to get the best sound and comfort you really need to put it in correctly. I have found I need to look at the Jabra word and align it up so it reads correctly and then insert into my ear and twist it a bit to get a good fit. Its not something you can just blindly grab and put on or it will be upside down and sound terrible and fall out. The sound quality is very good and better then a higher priced pair I previously used. it has deep base and clear vocals, exceptional quality that I enjoy listening to music. For a mid priced set I am pleased. For me it seals well in my ears so the noise cancelling feature does work and blocks out the distracting background sounds, using to take a nap I can get better rest since outside noises don't bother me as much. one feature I really like is the physical button, you can feel a positive click so you know you're doing something. I have the touch buttons, you never know if you are actually pressing or can accidentally press with just a brush of it. Nice compact case charges easily and uses USB C.....yay!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product the sound is clear but could be a little lauder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra blue tooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, comfortable, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Feature Earbuds Reasonably Priced

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Elite 4 Active earbuds are a great alternative to more expensive buds. The offer true noise cancellation as well as solid bass. These earbuds sounded great whether you are listening to music or just podcasts. The sound is very clear and distinct. The bass level was very powerful for such small earbuds. I was most impressed with the solid fit in my ear without having to use the accessory ear gels. Battery life seems to be very solid as I did not need to re-charge the battery while testing. Jabra indicates that these earbuds will offer up to 7 hours of battery life in the buds themselves and a total of 28 hours with the case which I found amazing. Setup was quite simple. Just go to (1) Settings in Mac iOS, (2) Bluetooth, (3) Pair and you’re done. While these steps seem very simple, Jabra only offers a minimal of instructions with its “Get Started” page. Anyone who never set up an earbud set would find this overly simplistic. To compensate for this, Jabra offers users a 28-page User Manual than can be downloaded from Jabra’s site. Sure, you can buy more or less expensive earbuds, but the Jabra Elite 4 Active earbuds offer the best selection of features at a nominal cost.

    I would recommend this to a friend