Customer Ratings & Reviews
- Model:
- 100-99180002-02
- |
- SKU:
- 6492221
Customer reviews
Rating 4.3 out of 5 stars with 429 reviews
(429 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones, particularly praising the sound quality, comfort, and battery life. Many customers find the headphones comfortable to wear for extended periods, and appreciate the long-lasting battery life. The fit is also generally well-received, with many customers reporting that the earbuds stay securely in place during workouts or other activities.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hairy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hairy is Hairy and Hairy is getting VERY HAIRY !!! Signed: Hairy Oly
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Navy
I would recommend this to a friendRated 1 out of 5 stars
Poor shelf life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud died after two months and are no longer returnable. Total ripoff!!!
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello WilliamA, Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Elite 4 Active. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated!
Rated 1 out of 5 stars
Broken upon purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a few hours ago and the left ear bud is broken. Will be retuning and get a different brand
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .We are very sorry to hear that you decided to return your Jabra Elite 4 Active. We wish that you would have contacted our Product Support Team before returning your Jabra Elite 4 Active so that we may have looked into the challenge(s) you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, Great sound quality, and overall great value.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Navy
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Best professional phone earbuds I have had by far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving these. I bought them because my google and samsung headset were starting to see the end of their commercial style use :). This time I wanted to focus on telephone call quality and these are delivering. I was on the phone with a client and construction was happening right above me. It was so loud it was distracting me from talking, and as I was apologizing to my client she said, really its not that bad... Jabra brand knows what they are doing for bluetooth phone calls. Also the battery life is amazing. They fit well and the sound quality for listen is great too. I do struggle from time to time to connect them with my iphone, but i have zero problems with my samsung phone or my laptop.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello KeriK - We are very happy to learn that you are satisfied with your Jabra Elite 4 Active purchase and thank you for taking the time to post your review. It is great to know that you are able to place those important business calls in challenging environments! If you have any concerns related to connection, please contact our Product Support Team for assistance. We are happy to help! Thanks again.
Rated 1 out of 5 stars
Issues with shape for ear fitting
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky. Not impressed with sound quality and ear shape.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ITgirl2021- Thank you for taking the time to reach out and write a review. We are very sorry to hear about the trouble you are experiencing with the fit of the Jabra Elite 4 Active. If you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite 4 Active. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3v5YP8y. We are always here to help!
Rated 1 out of 5 stars
Ear bug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out of my ear therefore not satisfied.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MonicaA - Thank you for writing this review. We are sorry to hear about the challenge you are having with fitting the Jabra Elite 4 Active. We hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite 4 Active. Please do not hesitate to contact us if you have any additional questions or concerns: http://www.jabra.com/support.
Rated 1 out of 5 stars
Stoped working after 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last 2 weeks before the left ear bud quit working
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JohnS, Thank you for writing a review. This is not expected of the Jabra Elite 4 Active. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We will gather more information and provide you with further possible solutions. We are here to help!
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible they aren’t seamless like Samsung and apple buds. The battery is horrible too!
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Thank you for writing a review. We are truly sorry to hear about the experience with your Jabra Elite 4 Active. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again. User feedback is truly valuable to us.
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like them they are very cheap like and wouldn’t that recomend
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Good - We are very sorry to learn that the Jabra Elite 4 Active did not meet your expectations. If you have any questions or concerns related to the device, we invite you to contact our Product Support Team directly by calling 800-327-2230 or by completing the webform found on our site at:
https://www.jabra.com/supportpages/jabra-elite-4-active/100-99180701-98/contact-support
Thank you.
Rated 1 out of 5 stars
Good but broken.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud doesn’t hold a charge. Have to exchange them.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello PFIDDY2798 - Thank you for writing a review. We are sorry to hear about the challenges you are experiencing with the Right Earbud of your Jabra Elite 4 Active. We kindly recommend you reach out to the Jabra Product Team: https://bit.ly/3v5YP8y. We are happy to help.
- Pros mentioned:Battery life, Fit
Rated 5 out of 5 stars
best value earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than apple airpods no question. battery life is absurdly long. i hardly feel like i ever have to charge them. takes some getting used to when using these while exercising since at first i was worried they would fall out... but after a little learning curve they fit perfectly.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Great Sound, Great Fit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with these little earbuds. Out of the box, they took about 45 minutes to fully charge. Pairing was fast & easy. The App is a must, especially if you want to customize your sound. Here are the highlights: - Sleek, minimalist charging case - Fast pairing with solid connectivity - Includes USB-C charging cable (unfortunately, no wall charger) - Very tight fit, but not uncomfortable. You do have to twist them, in-ear, to the perfect angle to experience full bass. So far, they stay snug whether walking or jogging. They’re also sweat-proof, so I don’t have to baby them. - 2 additional pairs of earpieces are included (large & small) if the original pair isn’t a good fit. - Audio quality is very good. The App has a customizable equalizer that makes all the difference. The Active Noise Cancelling is excellent. With most earbuds, I can still hear quite a bit of ambient noise. But with these, I can barely hear someone talking to me in a normal tone just a couple of feet away. The sound quality for phone calls is comparable to a sound studio. But the mic is just average and seems to pick up too much surrounding noise. So, I can’t be very active if I want to be courteous to the person on the other end.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great buds. Great value. They do everything well.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a regular Android user, wading through the sea of countless earbud options has been an experience. I have liked some and hated quite a few. After some time with these Jabra, I can say I really like them, and they are among the best I have used. Pairing was as simple as could be, and I have had zero connectivity issues to this point. The companion App is easy to use, looks good and gives you a nice amount of utility. There are some EQ tweaks so you can dial in your sound preferences, while also allowing you to adjust the noise cancellation modes. You can also keep track of battery levels. A nice add. Battery life has been very solid. As rated/advertised. Jabra also hit most if not all of the industry norms here. An efficient and useful quick charge, USB-C charging, and a case that provides nearly another full day of charge as backup. As it can be hit or miss, I have to say I really like the case. Plain, a nice size, the buds easily go in, and they stay there. All in all, no complaints here. Not always the…case. As for their build, given their recent releases, I hoped and kind of expected a rather high level of quality. They have it. Well-built. Solid, but with a nice light weight. They come with an appreciated high level of water and sweat protection and enough tips to find a secure and comfortable fit for most people (the standard three sizes). Obviously, fit is different for each person, but it is just about the most important thing for me with buds. If they are not comfortable, I simply will not wear them. Pretty much a deal-breaker for me. Further, without a proper fit, the sound will suffer. Why get headphones if they don’t deliver these two things? All of that said, these fit wonderfully for me. No problems. As for the look or style? Call me simple. Plain. Whatever. I love the style. They are clean, black, and matte. That is what I like, and that is all I want. I suppose I could have hit on this sooner, given they are headphones, but they sound great. I am all over the place with my music, but I liked how every genre sounded more or less out of the box. That said, I am ALWAYS a proponent of going in and spending some time with EQ or available sound settings to tailor things to your preferences. Everyone likes what they like. Beyond music, I am also heavy into podcasts, and again, here, zero issues. Lastly, while I admittedly don’t take many calls with any headphones, in a few tests everything sounded loud, crisp, and clear on my end and the person on the other end said I sounded the same. As a whole, simply, I am just very pleased with the sound. In the end, as you can probably tell, and as I said earlier, I really like these buds. I like how they look, they fit me very well, and they sound great. They just kind of do everything well. At a fair price. The value is there.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
They Hit the Mark with these Ear Buds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Ear Buds sound great! The sound is crisp and clear with a very listenable upper range that doesn’t sound “tinny” or harsh and the base is really solid and never distorted. Overall, it’s a wonderful listening experience that can be further adjusted to your taste with the Jabra App. The App is in itself very well done. It utilizes an intuitive layout with preset Equalizations you can choose from as well as make any changes to those presets and save your changes if you like. There are controls for the Active Noise Cancellation, adjustable Hear Through, or just “off”. Battery levels for each bud are shown and there is the ability to “Find” your Ear Buds if they fall out. The app will mark the location on a map for you to go back and look. The case is a nice size and the buds come out and go in easily. Charging is done with a USB-C connection. While Wireless case charging is not possible, I was not expecting that feature at this price point. The case holds plenty of charge for multiple recharges of the ear buds. I found the fit of the installed ear cushions to be just fine. When installing these in your ears, you need to do a slight “twist” of the bud to get the cushions to go into your ear canal. When placed properly they should fit comfortably and securely. Also the exterior flat part of the ear bud will be almost flat with your ears. That is the place where the control button is located. I really like the positivity of the ear controls using a true button with tactile feedback when you hit it correctly. Unlike other manufactures with touch sensitive controls, these are positive in response to your push and they work! So many of the touch units don’t always perform the operation you were expecting because you didn’t touch it squarely or you held the touch too short or too long. Summary: These Buds are great sounding, comfortable, and light. They are easy to listen to both in sound quality and comfort. They have more than adequate battery life within the buds, and the case still offers at least an additional 3 full charges. The Bluetooth range is great and they stay connected to my device. The app allows control of your sound, the noise cancelling, and location of the buds. All in all these are a great set of buds for a very reasonable price. I would definitely recommend.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Elite 4 Active
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used them on a long (15+ hr) flight for music and entertainment. Worked flawlessly throughout. Great sound and comfortable for the entire time. The noise cancelling really made the aircraft noise disappear.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello BikerBri - Thank you for sharing your positive experience with the Jabra Elite 4 Active! We are thrilled to hear that they performed flawlessly during your long flight and that you found the sound quality to be great. It is great to know that the comfort and noise-canceling features made your 15+ hour journey more enjoyable by eliminating the aircraft noise. We appreciate your feedback and are delighted that the Elite 4 Active met your expectations. If you have any further questions or if there is anything else we can assist you with, please contact us: https://bit.ly/3OVQIp1
- Pros mentioned:Fit, Price, Sound quality
Rated 5 out of 5 stars
Actually Stay in Ears
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that actually stay in place when you run. I’ve had headphones 2-3x more in cost that sound the same and don’t stay in. These are great for runners. Awesome sound too. I do consider myself a home audiophile and had premium brand ear buds and these are a better, cheaper option.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Can't go wrong with this pic.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. The battery lasts almost a full week per charge.After a few years the right bud isn't as loud. Very easy to connect to my phone. Connected to a apple and pixel with no problems. Definitely one of my favorite buds.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello TheGuy - Thank you for your review about the Jabra Elite 4 Active. We are thrilled that the Sound Quality and Battery life have been great. We are sorry for any trouble with your right earbud and kindly recommend contacting our Support Team: https://bit.ly/3v5YP8y. We are always happy to help! Thanks again for your 4-star rating.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Clear, comfortable, clean sound, Quiet from others
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise is the enemy when it comes to headphones. The Jabra Elite 4 follows in the footsteps of many manufactures in adding Active Noise Cancellation to their earbuds. It does an excellent job of “hearing” what’s going on outside your head and blocking it out. The result is pure music reaching your ears. While the earbuds are a little bass heavy, they still do a nice job across all the range. Jabra also has an app which not only helps you customize the button functionality, but also lets you apply an equalizer to get the sound you like. With a few tweaks, you’ll almost certainly find a mix that you’ll like. Calls sound great, both on sending and receiving ends. Callers said I came through loud and clear when sitting indoors. More clearly than on other earbuds I’ve used. This also showed in how well Alexa responded. Yes, these earbuds have Alexa built in when you press and hold a button. This can also be configured to use Google or Siri if that’s your preference. I connected to an Android phone, so can’t say if an iPhone might have different results. Jabra has always had a good reputation for headsets and small earphones. Their latest effort reflects the long legacy of the brand well and would be a very good choice for anyone looking for good sound with great features.
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last a good while , good sound, and nice features
This review is from Jabra - Elite 4 Active True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend




