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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality, comfortable fit, and long battery life of the Elite 4 True Wireless Noise Cancelling In-ear Headphones. Many appreciate the strong bass and effective active noise cancellation. However, some customers have noted concerns regarding the volume level, connection stability, and charging process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 266 reviews
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Jabra headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may be worth the price I paid, but I found it annoying that they kept disconnecting even when my phone was in my pocket. Had to exchange them for something better with quality.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello YazminH, We are very sorry to hear that you decided to return your Jabra Elite 3. We wish that you would have contacted our Product Support Team before returning your Jabra Elite 4 so that we may have looked into the challenge(s) you were facing. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, durable headphones definitely would recommend.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AharonZ- Your generous remarks about the Jabra Elite 4's durability and high quality are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Major Connection Issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great! However, the ear buds was not connecting to the app and then would lose Bluetooth connection from my phone.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SarahR - Thank you for posting your review. We are very sorry to learn that you are having this experience with maintaining the connection of your Jabra Elite 4 earbuds with your mobile device. It is not what we would expect and we invite you to contact our Support Team for assistance. In many cases, we can resolve these types of challenges through a few simple troubleshooting steps. You can find contact information for our Support Team on the Jabra website at https://bit.ly/4bD3iCb and we are always happy to help! Thanks again for the review and we look forward to hearing from you. Jabra

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best customer service and product selection in store and online.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ChadC - Thank you for posting your review.  Best Buy has long been a trusted retail partner with the Jabra brand for very good reasons!  We think they are top-notch, as well.  Thanks again! Jabra

  • Rated 5 out of 5 stars

    Cool pleasant experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economically priced and excellent audio if you are interested in earphones this product is the best

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MarioCruz- Thank you for your positive feedback about the Elite 4 excellent audio. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Jabra

  • Rated 5 out of 5 stars

    Months of joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these buds for about a month now with one complaint: I can't connect it to my computer. The software you download on your phone is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Gud these are great and the older version very good too

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Refresh - Thank you for your positive feedback about the Jabra Elite 4. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Jabra

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a very good product, it meets everything, it is something that I use a lot during the day and it works very well for me

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, FelipedavidB - We want to thank you for taking the time to leave a five-star review.  We are so pleased to read that you are satisfied with your Elite 4.  Your opinions are valued.  Thanks again for sharing your feedback! Jabra

  • Rated 5 out of 5 stars

    Wow I did not know

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what the Doctor ordered. Great buds. They even come with an app. That’s a huge difference

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JasonW- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Rated 5 out of 5 stars

    Jabra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grand that makes quality headphones, worth the buy!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JuisjavierN- Your generous remarks about the Jabra Elite 4's great sound are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Rated 5 out of 5 stars

    Jabra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds I have ever had! Would highly recommend this product.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Stew - Thank you for your positive feedback about the Jabra Elite 4. We love reading that these are the best you've ever had and would recommend them to others. We also appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. We are here for you! Jabra

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for someone but they are loving them

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Utime - Thank you for your 5-star rating! We appreciate your positive comments about the Elite 4. We are happy they are enjoying the earbuds and this information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best that I have tried, and I have tried many.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DianeB- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra

  • Rated 5 out of 5 stars

    Jabra elite 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and the offer i got from best buy is worth it

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello FahadK - Your generous remarks about the Jabra Elite 4 are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Rated 2 out of 5 stars

    Quality of reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with reception. Most people complain when I call them and I have to turn them off.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DonaldW - Thank you for your review of the Jabra Elite 4. We are truly sorry that you are having trouble with the performance and are unable to use them for phone calls. We kindly recommend contacting the Jabra Support Team: https://bit.ly/3TqpxUN. We are always here to help! Jabra

  • Rated 5 out of 5 stars

    Ear buds that have clear sounds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are very good quality and very easy to setup

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JMELP - Thank you for taking the time to post your 5-star review of the Jabra Elite 4.  We are pleased to know that you find the product to be easy to use.  If you ever have any questions, please contact our team directly.  We are happy to help!  Thanks again. Jabra

  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than trouble keeping them in my ears with even the smallest ear thingy, I like them.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello CliffordN, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. if you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Jabra Elite 4. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3v5YP8y Jabra

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good, Recommend and will continue shopping with Best Buy

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JamesG, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Awful & hard to connect to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated these couldnt get anything to connect to them was following tutorials and instructions for hours and still was not wble to use had to return wouldn’t recommend to anyone

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cckewl - Thank you for reviewing the Jabra Elite 4. We regret to hear about your challenges pairing which ultimately caused you to return the headset. For assistance with any Jabra device in the future, we welcome you to contact our Product Support Team at the following link: https://www.jabra.com/support  Thank you Jabra

  • Rated 5 out of 5 stars

    Excellent music quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! been using this everywhere. No complints for this

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JoyceA- Thank you for sharing your experience with the Jabra Elite 4. Our team is thrilled that you love your Jabra Elite 4's audio quality, and we appreciate your five-star review. We hope you have a great day and continue to have a positive Jabra experience! Jabra