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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 430 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers love the Elite 45e Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many reviewers rave about the crystal-clear audio and deep bass, while others appreciate the extended battery life that keeps them going all day. The headphones also conform snugly and securely, providing a comfortable listening experience for hours on end. However, some users have experienced connectivity issues, volume cut-outs at higher levels, and microphone challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 430 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    These are an okay option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did return them or exchange them for the boss sound sport for the little more cost wise they were well worth upgrade

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Bluetooth is good, but I didn't like this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is good, but I didn't like this item because of wire and it wouldn't stay in my ear and not loud enough.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tanman, We are glad to hear that you enjoy the Bluetooth connection of the Jabra Elite 45e. We have a video available that deals with getting the best fit for your headset. This will ensure the most in-ear stability and highest quality audio. Please take a look. Thank you.
      https://www.youtube.com/watch?v=yQd5u6am4QE&t=3s Jabra

  • Cons mentioned:
    Bass, Volume

    Rated 1 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones does not have near enough bass and they are not loud at all

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Acon - We are sorry that you are not satisfied with the sound quality of your Jabra Elite 45e. We hope that you will try all of the provided ear gels and ear wings, in order to find the best fit for optimal sound quality. There is also a music equalizer in the Jabra Sound+ app, we hope that you will use it to customize the sound to your liking. Please do not hesitate to give us a shout if you have any questions! Jabra

  • Rated 4 out of 5 stars

    Battery runs low fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When battery less than medium, microphone doesn’t woek well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister . She liked it but not that much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 7 Series 4K TV with a ZVOX sound bar and Sami’s mount kit. Setup took time but was very straight forward. Picture and sound are great. Sales associate was very helpful and knowledgeable. She deserves high praise. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could not be kept in my ears without it hurting

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad fit on ears and microphone not good in noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite disappointed. The ear pieces are bad fit for me and I cannot find alternative ear bits. Also microphone is meant to be noise isolating to allow good quality phone calls- they are not. Sometimes the mic totally cuts off with the other side not hearing anything. Also the battery runs out with no warning. You are in the middle of a call and it just goes off. Most Cheaper earphones have sound warning telling you battery is low. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for people with smaller necks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part decent headphones. I have a 21 inch neck so falls off a lot and thewasat prove pieces get caught on things a lot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owned them for 7 minutes and returned them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord length and stiffness made these unwearable!! Instead of the cords dropping down from you ears discretely, they protruded forward of your face. It wouldn't be so bad if it were only slightly, but these were nearly directly in front of my mouth and clearly in my field of view at all times. The part that goes around your neck is slightly firm which limits the adjustment and placement. Despite liking all the features and the form factor, the product was unwearable in my opinion. I actually prefer this form factor (around neck) over true wireless because of the ability to simply pull the ear piece out and not worry about cases or holding onto the ear pieces. I can't speak to the quality of sound or features simply because the fitment was so bad there was no need to go any further with the product setup.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Thomas- thank you so much for your review of the Jabra Elite 45e- it is much appreciated it. We are glad to hear that you are satisfied with the functionality of the Elite 45e. We regret, however, that you were not able to find a comfortable fit with your headphones. That is certainly not what we expect. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels and EarWings that come included in your package in order to find a fit that is snug, but not too snug. You may even need to mix and match the size of your EarGels and EarWings per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Elite 45e: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-Elite-45e#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We are here for you! Jabra

  • Rated 3 out of 5 stars

    not very good it's 3 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps disconnect from my iPhone xs max and the battery life not long enough

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Yasso - We are sorry you have not been able to fully enjoy your Jabra Elite 45e due to connectivity challenges with your iPhone. Please contact our technical support team so we can help you resolve this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. You should also be getting up to 8 hours of talk time, so if you feel you are not achieving optimal battery life, our support team will also be able to help you out with that. We hope to hear from you soon, and thank you for your review! Jabra

  • Rated 2 out of 5 stars

    could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay sound. I kept increasing the volume, hoping there was more. I bought a headphone from wish for $1 and i can compare its quality to this thing. Jabra failed to deliver here. After 7 months, this thing started cutting my calls and making calls that i did no authorize. Please get something different.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello nquantabisa - We are sorry to hear that you were not satisfied with your Jabra Elite 45e. You should not expect unauthorized or stopped calls from this device. We encourage you to contact our customer support team so that we can gather more information about the issue and offer a solution: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly take care of my stuff and this neckband has stop working it doesn’t have clear sound anymore

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Fwbmusic1, We are sorry to hear that your Jabra Elite 45e is not performing as expected. You should have clear audio for both yourself and your callers. We stand behind our products with troubleshooting and warranty support. Please reach out to us, we will be happy to help! Thank you.
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Don't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good a couple weeks now crackles and keeps hanging up.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Phil - We are sorry to see that you are having troubles with your Jabra Elite 45e. In most cases, simply resetting the device will restore it back to its factory default settings, resolving most issues that arise. You can find answers to many questions, video tutorials, and technical documents on the Elite 45e support pages of our website at https://www.jabra.com/supportpages/jabra-elite-45e#/. You can also reach out to us for assistance - we love to help! Thank you. Jabra

  • Rated 3 out of 5 stars

    Lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunate this was not a long lived purchase, but good for the time I had.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Andy- Thank you for your review of the Jabra Elite 45e. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 45e. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 45e. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 5 out of 5 stars

    Great hands free device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making and receiving calls, call quality is clear, also one of the features that I love, is the fact that you can answer the call when someone is calling you by just saying answer.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Never again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i liked about this headphones, was that it kept me entertained while I didn't have any other to listen to my music. Not loud enough on music or videos, on calls disconnecting all the times, static on the left side and battery dying too quick.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Art2the, we regret to hear that you found the audio output level of the Jabra Elite 45e to be quiet and that the headphones were rapidly running out of battery. That is certainly not what we expect. The Jabra Elite 45e have a battery life of up to 8 hours. We would love to look into the static that you are getting in the left side of your Elite 45e and ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. Thank you for your review. We are here for you and we look forward to hearing from you soon. Jabra

  • Rated 3 out of 5 stars

    For me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it to use at work and when I drive..having bad rounding sound the getting worst..

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mamab - We were sorry to learn that you are having troubles with your Jabra Elite 45e. You can find a lot of helpful information on the Elite 45e support pages of our website at https://bit.ly/2Ih60DU or contact us directly for assistance. In many cases, simply resetting the Elite 45e will restore it back to normal operation. Thank you. Jabra

  • Rated 5 out of 5 stars

    Great Ear Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things that I found and like is: To answer a call just separate the two ear buds and you are answering the phone call. To hang up, just place the two ear buds together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Noise and wind reduction, Crystal clear sound. About 50 foot radius before disconnected. Great product, for the price it's quality is just as good as the 100 to 300 dollar brands!

    I would recommend this to a friend