Customer Ratings & Reviews
- Model:
- 100-98900000-02
- |
- SKU:
- 6228601
Customer reviews
Rating 3.7 out of 5 stars with 430 reviews
(430 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers love the Elite 45e Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many reviewers rave about the crystal-clear audio and deep bass, while others appreciate the extended battery life that keeps them going all day. The headphones also conform snugly and securely, providing a comfortable listening experience for hours on end. However, some users have experienced connectivity issues, volume cut-outs at higher levels, and microphone challenges.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Poor fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones would not stay in my ears. I tired all the different options supplied with the headphones with no success.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Rocker, thank you for your review of the Jabra Elite 45e, we really appreciate it. We are sorry to hear that you were not able to find a comfortable fit with your Elite 45e. In addition to trying all of the different sized EarGels and EarWings that come supplied with your Jabra Elite 45e, we recommend checking out our support article which details how you can get the best fit and feel with your headphones: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-Elite-45e#/. Please do not hesitate to contact us with any additional questions or concerns that you may have: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We are here for you!
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
Solid For Working Out and Great for Phone Calls
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jabra Elite 45e's are a solid choice if you're looking for bluetooth wireless headphones for the gym. They stayed in my ear throughout my run and throughout a whole hour of playing basketball at the gym. The design is a little off-putting because they are meant to function as neckband headphones without the actual neckband. That being said, they do function as intended and don't move around at all even though the mic is placed directly on the right cheek. It never hit me while running or playing basketball. The playback controls are located on the right side and come over the right shoulder. They are easy to reach and very easy to click so that part of the design is actually a positive for the 45e's. However, they are not very comfortable and I do not like the earbud design because it's flat instead of round but they do stay in. The flat earbud design also allows for more passive noise to enter your ears so you could hear your surroundings better which is good if you like to hear ambient noise as I do on an outdoor run but terrible if you would rather isolate the world around you so keep that in mind. Overall the Elite 45e's sound good. It has an even sound signature with the ability to customize through the app which I found pretty much useless for me since I like a more balanced EQ. Calls on the headphones sound fantastic. I work in an extremely noisy environment and my buddy was able to hear every word loud and clear and vice versa. If you get an incoming call when listening to music they will also provide you with an audible caller ID and can answer by just speaking into the mic which is neat. The buds are magnetic for convenience but by connecting them they will also pause music and put them into auto sleep and they will come back on by separating them. Good to note that they do last up to 8 hours and take about 2 to fully charge with no quick charge. Overall, I believe these are a solid choice for this price range and I would recommend them to anyone looking for water/sweat resistant neckband style headphones that you can also use to make and receive calls for clear crisp audio.
I would recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
Wrost phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrost ear phones automatically disconnected. I am facing very bad
No, I would not recommend this to a friend Rated 2 out of 5 stars
warphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reception is great, but the earbuds are not made well for the fit, have lost all of tgem
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello dryer- Thank you for writing a review of the Jabra Elite 45e. It is unfortunate that you are having trouble finding a secure and comfortable fit. It is nice to learn that you are enjoying the Bluetooth connection. If you need assistance finding the best optimal fit for you, please contact Jabra Support: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We are here to help!
Rated 1 out of 5 stars
Drops Calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are uncomfortable. The cord is awkward. The calls kept dropping. Also, putting the right and left together (magnetically) hangs up the call. So if you are on a call when you get in your car and the call immediately transfer to the car; if the earbuds come together (magnetically) your call is disconnected. I am returning these earbuds. LV
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Lynn- We are sorry to hear that the cord is awkward and that the Earbuds are uncomfortable. The call drop outs that you are experiencing is certainly not expected. In the future, before returning your Elite 45e, please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We are here for you and happy to help.
Rated 2 out of 5 stars
Not very good sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much background noise, very low speakers. Returned them, changed them out for AirPods instead.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
I would recommend this to a friendBrand response from Jabra
Posted .Hi Jenn5- Thank you for writing a review on the Jabra Elite 45e. We are sorry to learn that you are having trouble with background noise, and that you ended up returning the product. In the future, please feel free to contact the Jabra support team: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We are happy to help!
- Pros mentioned:Comfort, Sound qualityCons mentioned:Bass
Rated 5 out of 5 stars
Very nice headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me first start off by saying, if you are looking for headphones with a lot of bass that blast into your ear drum, than this may not be the headphones for you. If you want headphones with decent bass that goes loud enough for your neighbor to hear the music, but not clear enough to catch it word for word, than these are the headphones for you. Conversation is heard very clearly and the outside noise is blocked out. I tested it out while I was surrounded by workers with loud machinery and my husband on the other end didn't hear any of that outside noise. It def does the job and more. I haven't tried adjusting the sound volume with the app, so it just might be the bass blowing, words heard clearly by my neighbor type of headphones. So far, it feels very durable and expensive, the ear piece is very comfortable and the sound quality is right up there. Just beware, if you have a wide neck, the button reaches further back instead of right under the ear. Not a big deal, but just a heads up.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Good sound, comfort a little off
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound from these headphones. It’s natural and not overly exaggerated on the top or bottom end (not a ton of bass, but they are ear buds after all). Once I got the correct gel tips and find attached, they were comfortable and felt secure. The drawback is the stiffness of the wiring. The loops coming up from your neck don’t move much and tend to rest against my cheek all the time. Bend them a little to fix it and the issue seems to move to the other side. It could be a product of the weight or the battery packs, but that’s just speculation on my part. Hopefully in time they will loosen up a bit and be less annotying. The magnetic backs on the buds click together when you remove the buds from your ears so you don’t have to work about them falling off your neck. I’m not a huge fan of where the controls are located. They seem to be too high and awkward to use with one hand. A minor thing but just annoying enough. Voice clarity is good on phone calls and battery life seems about as advertised. The built in voice assistant capability is more of a novelty to me but I’ve played around with Alexa and it seems to work fairly well. With a couple of comfort tweaks these could be great headphones. As is, they are simply ok.
I would recommend this to a friend Rated 2 out of 5 stars
Subpar at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds would never fit comfortably in my ear. Even when you held them in the sound quality sounded cheap.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .We like to thank you for your review of the Jabra Elite 45e. Although it did not meet your needs in terms of the wearing style, we appreciate your feedback. The Jabra Elite 45e does come with three sizes of Eargels and Earwings to accommodate many different ear shapes and sizes. We have a video tutorial to help guide you through the fitting process: https://www.jabra.com/supportpages/jabra-elite-45e#/Video/Jabra-Elite-45e---fitting#100-98900000-02. In the future, if you need any assistance, please do not hesitate to reach out to our Technical Support Team: https://www.jabra.ca/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thanks again for your review.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Two bad after new IOS came out
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues, not able the use them anymore. Useless.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Will, we are sorry to learn that you are having connectivity troubles with your Jabra Elite 45e. We would like to hear more about your experience so that we can assist you. Please contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. Thank you for your review, we look forward to hearing from you!
Rated 2 out of 5 stars
Don’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely Worked, been having trouble since I got them. Purchased as a Christmas gift
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ceddy, thank you for your feedback on the Jabra Elite 45e. We are very sorry to hear that you have been running into challenges with your Elite 45e. That is certainly not what we expect. Please contact our support team at your earliest convenience so that we may help you to resolve these challenges: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We hope to hear from you soon!
Rated 2 out of 5 stars
Expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could get better for the price. Would suggest something else. Audio quality lacking.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Pablo - We were sorry to learn that the Jabra Elite 45e did not meet your expectations. Keep in mind that the Jabra Sound + app includes a graphic equalizer to help you customize the audio to your preference. If you have any questions or concerns, please reach out to us directly. Thank you.
Rated 1 out of 5 stars
Great sounding rubbish!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big disappointment!!!! I purchase two pair of these, one for myself and one for my wife. I ended up exchanging mine through a frustrating process with Jabra...and the replacements also malfunctioned...all within 90 to 120 days. My wives pair also malfunction...we have up and will no longer buy Jabra.....$200 wasted!!!!
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Christibug. We regret to hear that this was your experience and we would like to help. We encourage you to reach out to us again so that we can continue to work with you and improve your experience: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you for your review!
Rated 2 out of 5 stars
Elite 45e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a replacement to the previous pair that the they did not last
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Mdrake85 - We are sorry that your Jabra Elite 45e did not last. We hope that we can get in direct contact with you and gather more information about the trouble you are having and provide you with proper assistance. We can be reached by phone or by email: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon!
Rated 2 out of 5 stars
Poor sound quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not so great after a few months of using.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Law51- Thank you for reaching out and writing a review of the Jabra Elite 45e. We kindly suggest checking the Earbuds for any possible debris. If you continue to have trouble, please contact Jabra Support: https://www.jabra.com/supportpages/jabra-elite-45e#/#100-98900000-02. We are here to help.
Rated 2 out of 5 stars
Ok headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great until it started dropping my calls in the middle of conversations.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
I would recommend this to a friendBrand response from Jabra
Posted .Hello Nette, This is not what you should expect from the Jabra Elite 45e. You should have a smooth connection without call drops that you have mentioned. Please reach out to our support team so that we can work to identify and resolve this issue. Thank you.
https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Rated 2 out of 5 stars
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing is difficult. Very sensitive in cold weather (snow skiing).
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello GJS62 - We are sorry to read that you are having some difficulty with the pairing process with your Jabra Elite 45e. You might find this pairing tool helpful: https://www.jabra.com/supportpages/Jabra-Elite-45e#/BTPG#100-98900000-02. We would also like to note that the Elite 45e can withstand temperatures of 14 degrees Fahrenheit or greater, so it may not work properly in temperatures colder than this. If you have any other questions, please contact our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Rated 2 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neck cord between the earbuds are fairly rigid. Annoying to use.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Doug, We are glad to your that you find the Jabra Elite 45e overall decent. We have a video linked below about getting the proper fitting for this headset, which includes the neck wire. We hope this helps. Thank you.
https://www.youtube.com/watch?v=yQd5u6am4QE
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
very good sound and comfortable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I workout almost everyday, and finding a set I can wear for a few hours and not hate is hard. I love these. These are very comfortable to wear The cord is not as infuriating as many others. Not too much bass, but a decent amount Decent battery life. I went for 2 days at the gym and did not charge between days and it lasted the whole time. so you can forget a day and not be without music. i don't talk on the phone at the gym, but used them in my car for phone calls. The people I talked to didn't complain about an echo or hollow sound which is good i got these to work without the app. i LOVE that my only con alexa never worked for me. It my be my phone or internet.
I would recommend this to a friend Rated 1 out of 5 stars
Not good to price for poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money keeps on getting disconnected and connected on its own. Dropping calls in middle of conversations notice cancelation is not as good as it stated. Not worth your money.
This review is from Jabra - Elite 45e Wireless In-Ear Headphones - Black/Copper
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello! Thank you for reviewing the Jabra Elite 45e. We are so sorry to learn about the challenges you are experiencing with the headset's connectivity and sound quality, this is not what we would expect. We kindly suggest that you reach out to our Technical Support Team, as we would be happy to help resolve this for you: https://www.jabra.com/contact/support/jabra-support-consumer We look forward to hearing from you soon!



