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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 430 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers love the Elite 45e Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many reviewers rave about the crystal-clear audio and deep bass, while others appreciate the extended battery life that keeps them going all day. The headphones also conform snugly and securely, providing a comfortable listening experience for hours on end. However, some users have experienced connectivity issues, volume cut-outs at higher levels, and microphone challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 430 reviews
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the worst headphones that I have ever purchased. Had to return every purchase, because they would always have a short in the wiring.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GangstaBoo - We are very sorry to learn of your experience with your Jabra Elite 45e. If you have any questions or concerns related to a Jabra device, we invite you to contact our Product Support Team for assistance. Contact details can be found on our website within the support pages for your Jabra model. Thank you. Jabra

  • Rated 1 out of 5 stars

    Poor gym life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music. If you don't workout, then they will last; however, for intense water-pouring work outs, its not worth your dime. Not sweat resistant; basically uselless for a gym rat.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nicky - We are glad that you enjoy the Jabra Elite 45e for listening to music. The Elite 45e is water resistant, and is protected with a two-year warranty against damage from water and dust, when registered in the Jabra Sound+ app. If you are looking for a sports headset, we recommend checking out the other products available in our Sports portfolio. Please contact our support team so we can help find a solution: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review. Jabra

  • Rated 1 out of 5 stars

    They kept coming off

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay around my neck. I was in college and needed something more stable and they were good enough for activity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're OK but I did return them they're overpriced and I got a pair of jaybirds that were cheaper and better quality and they even sound better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpieces are not retractable. The winged tips catches on everything. Callers had a difficult time hearing me. Got a lot of hang ups because they could not hear me.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TTay - Thank you for your feedback regarding the Jabra Elite 45e. We will take it into consideration. We apologize that your callers had a hard time hearing you. This is not the expected result when using this product. We would love the opportunity to resolve this issue for you. Please feel free to contact us by phone or email: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon! Jabra

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn’t work purchase warranty and replace but Best Buy wouldn’t give me new item for price I paid so it cost me more to have exact same item replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke often

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and have a few weeks had constant static in the ears, got new ones, same problem. Changed them for ones of a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    love the wings

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several pairs of wireless Bluetooth earbuds but hate the ones that have the over the ear hook (to nerdy) and the ones that don't have any kind of thing that keeps the earbuds in your ear (falls out). These Jabra - Elite 45e Wireless In-Ear Headphones have a little flexible wing that rest inside your ear and holds them very securely in your ears. the actual earbuds also fit perfectly and block out all sound around you. When I first tried them with music volume at about 1/2, I could not hear my son who was about 10 feet behind me trying to get my attention. They also come with different size ear fittings to get the perfect fit. The sound quality is awesome. music booms through the earbuds with good bass. Setting the volume at about 1/2 was plenty loud even if you were in a noisy area. The google assistant button was very cool. I just pushed it once and asked for location of closest restaurants and the google assistant came back telling me of restaurants in the area. the sound quality of phone calls was very good too. I tried first just calling my landline and that was very clear so I tried calling my sister in another state. Again the quality and clarity was just as good as calling my landline from inside my house. Definitely worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality suck. They are wireless but you can't be no more than 2 feet from your phone before they disconnect or they are out of range ,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had two of these both had poor quality Bought first one. Exchanged it and still same issues

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello BreadLady- Thank you for writing a review of the Jabra Elite 45e. It is unfortunate that you are experiencing poor quality with your first Elite 45e, and exchanged headphones. Please contact the Jabra Support team: https://bit.ly/2MkjJIX. We are happy to help! Jabra

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 days! What the heck. Doesn’t charge or turn on anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Tried a bunch, the Jabra 45e won

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Jabra 45e in hopes of finding a good all around set that would work well on my commute (music and podcasts), and on daily web and conference calls, often in moderately noisy environments. I tried them with an iPhone 7 and a couple of MacBooks. I also tried the Jabra 65e and 65t, Apple AirPods, the Bose Soundsport Wireless and the BeatsX. but in the end this pair met my needs the best. The Good: - Nice rich basey sound for music - Very good passive noise isolation due to earbud fit, which is helpful on the train. Fit is also comfortable for extended periods. - Helpful voice and tone assistance - Good companion app for changing equalizer signature and various other settings. Also includes pink noise and ocean wave tracks. - When not in use, earbuds click together with magnets and auto power down, making it easy to keep them in reach for next use - Lightweight and easy to wear around my neck all day - Multiple functions available from easy-to-reach easy-to-use buttons including Siri, volume up/down, next/back track, mute (key for business calls), answer/end, etc. - Mic works very well in quiet call environments and good in moderately noisy, although sometimes requires manually moving it closer to my mouth. (This was the area where most of the headsets had trouble and nearly all were worse.) - No bluetooth dropouts even on NYC streets - Good quality build - Price (at $79.99 on sale, it was the actually the least expensive set I tried) The Could be Better: - Ideally no need to manually hold mic closer to mouth on calls in noisier environments. (My Logitech H800 works better in this case, likely because the boom mic can be positioned close to mouth.) - Bose Soundsport wireless sound and comfort was a bit better, but other drawbacks kept them from coming out on top. (The closest contender was actually the AirPods.) Note also that Best Buy carries these in 2 highlight colors - the standard Titanium Black and an exclusive Bronze. I didn't realize until later and ended up exchanging for the Titanium. It's hard to tell on the package - you have to look closely at the picture or the part number on the bottom.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Last for 28 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great, features are great, battery stated draing out in 30 minuets to 0 % after full charge

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Darshan - We are sorry to hear that you had this trouble with your Jabra Elite 45e. We certainly do not expect this result, especially after a full charge, and so soon after purchase! Please contact Jabra Support so we can get this resolved for you as soon as possible. We can be reached by phone (1-800-327-2230, option 1) or by email if you fill out this form: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope to hear from you soon! Thank you for your review. Jabra

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Not worth it save your money and get something better.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Chris- Thank you for writing a review of the Jabra Elite 45e. We are so sorry to read that you believe the Jabra Elite 45e is a horrible product. We will most certainly share this information internally to the appropriate team; though if you have any other information you would like to share regarding your experience with the Jabra Elite 45e, please contact the Jabra Support team at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support. We are here for you and happy to provide the best assistance. Jabra

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice sound, Comfort a little off

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very decent from these headphones, comfort level is negligible. Once you find the right tips to fit then it can be dealt with. The built in voice assistance is a nice addition, but I found myself not really using it all that much, its a novelty when you first get them. Battery life is very good, but 2hrs to a full charge is a bit much. Overall I like the

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price to high and the quality is poor had to return them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Gilbertm- Thank you for your review of the Jabra Elite 45e. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 45e. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 45e. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much noise feedback from wire. Returned them and bought JBL.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Katfan, thank you for writing a review on the Jabra Elite 45e. We truly appreciate it. We are sorry to hear that you returned the Elite 45e. In the future, we kindly ask to please contact our technical support team: https://www.jabra.com/supportpages/jabra-elite-45e/100-98900000-02/contact-support, so that we can make sure the Elite 45e is working properly. Thank you for your feedback. Jabra

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these, not comfortable not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones battery don't Lost no more than an hour

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Sapalapa7 - We are sorry to read that you have not found a good fit with the Jabra Elite 45e. We encourage you to try out the different sizes of eargels and earwings that come with the Elite 45e to find the size that fits you best. Additionally, the Elite 45e should give you up to 8 hours of music time, so if you are not experiencing optimal battery life, please reach out to our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have never worked, but threw out the packaging.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Sasha - We were sorry to read that you are having troubles with your Jabra Elite 45e. In most cases, the original packaging is not needed for technical support or warranty services, so we would ask that you contact us for assistance. Either complete the web form found at https://bit.ly/2wIr6ln or give us a call - we would love to help! Thank you. Jabra