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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,899 reviews
  • Rated 4 out of 5 stars

    Nice but color is a no!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are nice but the beige color gets dirty easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first set of wireless earbuds that I buy and they were a present for my daughter. She loved them and now spend the whole day with them on, easy to use and setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality lacking for $200 earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were nice because they are true wireless and have nice features but other than that I would not recommend spending that much on these ear buds. Sound quality was terrible compared to an $80 pair of Sony’s that I have. I would just stick with the Powerbeats for that cost

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Codydixon7, We are glad to hear that you enjoy the features of the Jabra Elite 65t. You should expect excellent audio quality for this headset. The first way to ensure the best audio quality is to make sure that you have the best fitting. Please see our video linked below to see tips. If this does not resolve this concern, please contact our support team, we are happy to help! Thank you.
      https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift to my girlfriend; they worked fine with her iPhone and she loves them. They do what they're supposed to and at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fall out your ears when your wet...but great volume..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear Quality sound & the portable charging case is convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves the true wireless feature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and easy to control. No complaints on battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the money just wish was a little better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good earphones for the money. Wish the volume was adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy happy, good value easy use, very practical

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t pair with Kindle Fire gen5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure whether to rate Jabra low or my Amazon Kindle Fire low or both, but the fact that I bought these Bluetooth headphones for a 22hr flight to Bangkok only to discover mid-flight that they are not connectable via Bluetooth to my Kindle Fire had me fuming for all 22hrs without music or movies to watch. Bluetooth is supposed to connect to Bluetooth enabled devices I was told, but apparently not. I’m not sure how well these sound and function otherwise so my rating is based strictly upon the inability to connect to all Bluetooth devices. Extra star given for looks/perceived build quality.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello unhneon, We are glad to hear that you enjoy the style and quality of the Jabra Elite 65t. We build this headset to be optimized for use with smartphones, however it can pair with other Bluetooth devices including tablets. Please contact our support team, we will be happy to assist you with getting this issue resolved. Thank you.
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 5 out of 5 stars

    Excellent Gift Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my son for Christmas. Absolutely likes the way they perform and the styling is perfect. Awesome product from a trusted name brand in wireless like Jabra!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved but kept falling out of ears during workout

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these but I wouldn't recommend them for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for commute needs better bass than the majority of earbuds in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason they were not loud enough for my deaf ears!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice true wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty nice, real true wireless headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ironic that one of the first things you see when unboxing is, "Superior sound starts with a superior fit." If this is Jabra's philosophy, then why do they set a set of $170 earbuds with only three sets of cheap silicon ear tips. No foam, just small, medium, and large thin silicon ear tips. None came close to sealing; medium too small to seal and the large folded over on itself. Since I couldn't get a decent seal, I can't comment on anything else. C'mon Jabra, you've got to do better for this kind of money. They're going right back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is that they are not comfortable enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband as a present. He said they're great for runnning. Had no issues with movement and said the music quality has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Earbuds with great battery life and features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Elite 65t advertises battery life at 5 hours and everywhere I’m reading seems to agree with that assessment. To my surprise, with my usage, I’ve always gotten over 5 hours with constant play. I realistically got about 6 hours of constant play at 60% volume (the max volume on the Samsung Galaxy Note 8 before it warns you about high volume with headphones on), so 5 hours is certainly a safe number. It doesn’t feel like one of those cheating advertised numbers where under certain circumstances you’ll get 5 hours. The case is nearly half the size in height compare to the Jaybird Run’s case so it’s less of a nuisance to pocket. It’s still fatter than the Apple Airpod’s case though. I also found the case initially hard to open. There’s a slit in the front that makes you think you need to open the case with your nail but you don’t open it that way. Rather a good pull of the top of the case away from the bottom using my thumb easily opens the case. With no button on the outside of the case, it is unlikely to accidentally open while stashed away. Once the earbuds have already been paired with a device, a connection is immediately established after you take the earbuds out of the case. The buttons on the Jabra Elite 65t giving you full access to media functions, which is way more than I can say for other truly wireless earbuds. The buttons are also physical and not touch-based so you won’t get finicky controls. On the left ear bud you have volume up and volume down. Hold volume up for 1 second to skip a track. Hold volume down for 1 second to go to the previous track. On the right earbud you have a single physical button. Press it to pause music. Hold it for 1 second to activate your phone’s default voice assistant (Google Assistant, Siri). Using the Jabra Sound+ app you have the option to choose Amazon Alexa as your voice assistant. Keep in mind, none of these options are assistants available locally and independently on the Jabra Elite 65t. They are all tethered from your phone, including Amazon Alexa. Double-pressing the right earbud turns on/off something called HearThrough. Turning it on allows you to hear outside sound through your earbuds better. How much sound you allow it hear is adjustable on the Jabra Sound+ app. For media playing, the Jabra Elite 65t has a cool auto-pause feature. Remove any earbud from your ear and it will immediately pause whatever you’re playing, video included. I can confirm this also works with Netflix, and Samsung’s native video player. While this feature is on by default, using the Jabra Sound+ app, you can turn this feature off. I haven’t had any issues with calls or the microphone like some others have claimed. I picked up an important call from my dentist’s office to reschedule an appointment in short notice and the conversation went smoothly despite me being underground on the NYC subway with a train passing by me. The sound didn’t degrade to a low-quality mono like it does with the Jaybird Bluebuds X and the X2 during a call or when the microphone is in use. One thing worth mentioning that I may have taken for granted is sound playing from both earbuds when the microphone is in use. For the Jaybird Run, when the microphone is in use, sound is only played through the right earbud. With the Jabra Elite 65t sound is played through both earbuds. So when you use your voice assistant, you can hear the response through both earbuds. Even more importantly, your phone calls are heard through both earbuds. You can still use just one earbud for calls, but it must be the right earbud. It also does a cool trick with calls- when you get an incoming call it can tell you who’s calling by reading you your Caller ID through the headset, whether it be the person’s actual name or their phone number. This feature can be turned off using the Jabra Sound+ app. As for sound quality, I feel that the Jaybird Run is slightly better but if I never had the Jaybird Run to use as a reference I wouldn’t even have noticed since the difference is very slight. The bass isn’t as heavy as the Jaybird Run out of the box, but you can adjust the sound to your liking using the Jabra Sound+ app’s Equalizer. The fit feels secure and comfortable, until I’m eating something with them on. Your experience may differ but my jaw movements when eating (but not regular talking) messes with the seal the earbuds have on my ears. Sometimes I worry that an earbud may fall off. It never has and probably never will, but that feeling is there for me because of how the earbud alternates from a good seal to a bad seal while I’m chewing. I never had this experience with the Jaybird Run, which always maintained a good seal. The Bluetooth connection I had with the Jabra Elite 65t was solid. I never had any dropouts from the left and right earbuds working with each other like I did with the Jaybird Run. I did get occasional audio dropouts in congested areas in NYC like when I was walking down 6th Ave and 42nd St around Bryant Park. I think this is something I’ve experienced with all the Bluetooth headsets I own though. I never had an issue while I was riding the subway. All in all, I was very satisfied with these earbuds. I definitely had a better experience with them than with the Jaybird Run. Just be aware that they aren’t sweatproof like the Jaybird Run are. If you’re looking for Jabra’s equivalent you’ll need to look at the Jabra Elite Active 65t, which costs a bit more and would warrant a separate review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay purchase but price a little too high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was alright for me. My $80 bose wired headphones were much better in my opinion. Unfortunately, though, these kept falling out of my ear and I found that pausing it / turning it off by pressing the earphone actually hurt because it pushed it into my ears.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, we are sorry to hear that your earbuds were falling out. We recommend that you try all of the provided ear gels to see if you can get a better seal in your ears with a different ear gel combination. No two ears are exactly alike, so you may need to mix and match sizes between your ears. You will also need to twist the earbuds into your ears to help create the seal. Please see this video that we developed for a demonstration: https://bit.ly/2N8GRsN. We are happy to assist you with any questions or concerns. Please reach out to us here: https://bit.ly/2wIr6ln. Thank you for your review! Jabra