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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,899 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Good luck with Jabra customer service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these last year for my 16 year old. For several months, he loved them. Then the left ear volume went down. He tried all the know fixes and they still weren't working properly. He filed a warranty claim with Jabra and has yet to hear back from them. He's emailed them several times without getting a reply. Very frustrating. They were way more expensive than they are now. Based on our customer service experience, I wouldn't recommend a Jabra product to anyone.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kenster- Thank you very much for your review of the Jabra Elite 65t; we really appreciate your feedback. We are delighted to hear that your son enjoyed using his Elite 65t earbuds until he started having challenges with his left earbud; this is certainly not what we expect. While we are glad to learn your son reached out to our Product Support Team regarding his challenge, we regret he has not heard back from them. We would love to look at his support ticket, and we encourage him to send us a message on either Facebook or Twitter: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support#/. We want him to have the best possible Jabra experience! Jabra

  • Rated 2 out of 5 stars

    Worked okay for six months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for the glowing reviews I saw online over it there fits sound quality and ability to connect to two devices at once. 6 months into owning them, the left bud has gone completely dead. About 3 months into owning them they stopped connecting to 2 devices at once. Every time I connect them to my computer, say, I later have to re-pair them to my phone. They are more comfortable than the Samsung gearbuds I used to have. They sound decent too. I've been using them to train for a marathon, and I've noticed that about the time I start to sweat heavily, the left bud will slip out of my ear, and has to be repositioned constantly.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Laketown - We are happy to hear that you like the sound and comfort of your Jabra Elite 65t, but we regret to hear that you experienced connection issues and that the left earbud falls out sometimes. For the optimal audio experience and fit, we recommend that you try each of the different EarGel sizes. The fit should feel tight and secure in your ear. The medium EarGel is pre-mounted on the earbuds. Ears are not always equal in size, so you may need to use two different sizes of EarGels in each ear. We have a video on how to find the perfect fit here: https://bit.ly/2JuRUKB. Our technical support team is happy to offer you assistance with any connection issues: https://bit.ly/2wIr6ln. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Battery dies quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this set for a little over a month but it seems to say battery low even when I haven’t talked on it. Not sure why it losses charge when it’s in my ear and I’m not talking on it. Not what I expected.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Flu6- We are sorry to read that you are having trouble with the battery life of the Jabra Elite 65t. This is certainly not what we would expect. We hope you will contact the Jabra Support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support
      so that we can gather more information and provide you with further possible solutions. We are here for you and happy to help! Thank you for writing a review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Jabra 65t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones sound great with when listening to music. During phones calls they pick up too much of the surrounding noise. The right head phone has gone out on both pairs that I have owned.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ruben - We are glad to read that you are enjoying your Jabra Elite 65t for listening to music, although we regret that you have been experiencing background noise in calls, and that your right earbud is not working properly. We encourage you to reach out to our technical support team so we can help find solutions to both of these challenges: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon. Jabra

  • Rated 5 out of 5 stars

    Pretty good headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a sleeping style and they stay in your ears as you move around. Water resistant but not water proof is my only concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great true wireless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These heat buds are great but you need to make sure you use the right size earbuds provided to truly make them soundproof.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone stopped working within a month of buying these they continuesly fall of when working out. For the money I spent on this I should’ve just gotten the apple air pods. And cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but after using it for about six months, left side is making some noises while I was listening to music. Not sure if the left side is almost broken. I will need to talk to the store. overall, I really enjoy using it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Celene - We are sorry to learn that you are having troubles with your Jabra Elite 65t. In most cases, resetting the device will get back to the way it was working previously. Instructions for this can be found at https://bit.ly/2LrUSkC, along with a lot of other great information. If you continue to have questions or concerns, please contact us for help by completing the web form at https://bit.ly/2wIr6ln, or give us a call - we are here to help! Thank you. Jabra

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    But Then It Broke...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earpiece suddenly lost its volume a week after return period. Its nearly silent compared to the left. At this point, i pretty much use the left one to listen and the right one to block outside noises so I can focus on the call. Have been treated with care as should be. No drops, no liquids, cleaned. Was impressed before and would've highly recommended until it broke. Now I'll steer people away from this.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DBY106698 - We are very sorry to learn that you are having this experience with your Jabra Elite 65t and invite you to contact our Product Support Team for assistance. Contact details can be found on our website within the Elite 65t support pages. Thank you. Jabra

  • Rated 5 out of 5 stars

    Have this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this productLove this product it’s great to use on the outside when you’re walking when you’re riding your bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to return, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. Unfortunately it kept coming out of my ear. I changed the cushions and it wouldn't change the outcome. Bought the Bose instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and understand controls. Love that they connect before I even put them in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning they was super useful but when the time passes one of the earbud started to disconnect until it reach the day that did nothing. I tried to contact the warranty of Jabra but is stupidly hard.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Alexander- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Loud echo for person on the receiving end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for my Husband for Christmas, and was hoping that they would be great for his conference calls. We tested them out and called someone to see how well they could hear him, and the person receiving the call stated that they heard a loud echo on their end. We thought it was an issue with that person's phone, and tried a few other people, but they all had the same experience. It's like a feedback echo. The earbuds are very nice, and seem to be of good quality, but they just don't work well.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Valpa- Thank you for your review. We are so sorry to hear about the echo you are describing during phone calls. We are happy to know that you are enjoying the Earbuds other then these troubles you are facing with the call quality. We hope that you will contact the Jabra support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support, so we can gather more information and provide you with a solution. Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    These are nice earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though my main use is music, I happen to answer and place a few phone calls with these earbuds and the sound coming in as well as my voice going out (according to the other party) were both crystal clear. I guess the 4 microphone technology is what makes this magic happen. The accompanying app is nice and allows for sound tweaking via an equalizer if you're into that, though I'm pretty happy with the default. The bluetooth 5.0 standard makes pairing easy and also extends the range, I believe. I didn't have any issues either with pairing or with moving away from my phone like other headphones may have. I was pretty happy with overall battery life, especially considering that the case is the charger itself and you're always going to have the case nearby since it's molded to fit the earbuds into it perfectly. I've used these the last few days while on the elliptical in the morning, producing a moderate amount of perspiration and didn't notice any slipping out of the earbuds or damage due to the sweat. All in all, I'm pretty happy with this pair of truly wireless earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had nice volume.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept popping out of my ears. I really want them for telephone conversation while; driving; this is not the product. If it quiet because you are not playing music it shuts itself off. I ended up returning product.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ceecee, thank you for your review of the Jabra Elite 65t, we sincerely appreciate it. We are very sorry to hear that you were not able to find a secure fit with your Elite 65t and that you wound up returning them. This is certainly not what we expect as the Jabra Elite 65t was designed to fit most ear sizes. As you correctly stated, the Elite 65t will shut itself off after an hour of the earbuds not being used for either phone calls or listening to music. This happens in an effort to conserve the battery of your earbuds. We wish that you would have contacted us prior to returning your Jabra Elite 65t so that we may have addressed any concerns that you had with them. We hope that you will consider Jabra again in the future. We are here for you! Jabra

  • Rated 5 out of 5 stars

    Very lightweight wireless Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these!! I bought these for my mother and she loves them. She can hear very clearly and understood how to use them right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Elite 65t audio is crisp and clear. I enjoy the smartphone app for adjusting audio levels and background sounds for noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option. Comfortable and great sound. They go on sale, wait for the best time to buy. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse buy and this was a pretty good deal at $120. There are some better options out there but this is the best value by far.

    I would recommend this to a friend