Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,899 reviews
  • Rated 3 out of 5 stars

    OK, but not great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am kind of let down by the lack of base. Would love to exchange for a better pair as I don't use them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nickjr76- Thank you for writing a review of the Jabra Elite 65t. We are sorry to learn that the bass is kind of a letdown. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. Please feel free to adjust the audio quality with the Equalizer. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. Thank you for taking the time to share your feedback. Jabra

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with google assistant Perfect for planning!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Snug fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t feel natural in my ear so I returned these. Solid sound but the fit ruined it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound - fall out

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the low profile but I rarely use them because they always want to pop out of my ears

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Eric- Thank you for writing a review of the Jabra Elite 65t. We are happy to hear that you are loving the sound quality. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! We appreciate your feedback and we will most certainly share this with the appropriate team. Thanks, again! Jabra

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wouldn't stay in. Just didnt work for me. Sound was good and long battery life

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tracy, We are glad to hear that you enjoy the sound and battery of the Jabra Elite 65t. We have a video that may help with getting the best fitting for you. This will ensure the best in-ear stability for your headset. Thank you.
      https://www.youtube.com/watch?v=ZO7jPdj2mHg Jabra

  • Rated 2 out of 5 stars

    do not stay in your ears

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    none of the rubber nubs fit right. They are falling out constantly, especially if I wear them while running. Any amount of sweat makes them fall out even more. The sound quality isn't that impressive. The charging case is an absolutely terrible design. I have to struggle to open it every single time due to the lousy clasp/hinge design

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, nelliebean - Thank you for writing a review of the Jabra Elite 65t. We're sorry to hear that you're having challenges finding a comfortable and secure fit for the earbuds, and that you're unimpressed with the sound quality and case design. We have a video prepared that may offer some help in getting the buds settled in your ears (https://bit.ly/3aqQzFj), and we'd encourage you to contact our Support Team through the web form located here (https://bit.ly/3b49bKc) so that we can help you find solutions to your other challenges. We're here to help! Jabra

  • Rated 5 out of 5 stars

    great earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great true wireless earbuds that last the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very convenient and have excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good but I’m waiting for the active 65t

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The case broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months after purchase there was no way to charge them, I don't know what happened. They were awesome up until then.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy with these. I had to send it back less then 2 months of use. The charge isn't good and the use time is less then 2 1/2 hours of music time. The call quality is good only if your in doors and by yourself. Not very good if your in a crowded area. After sending it in for replacement, the new ones are no different...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Pmiller- Thank you for writing a review of the Jabra Elite 65t. These challenges you are experiencing with the battery life are certainly not expected. We apologize for any frustration or inconvenience this has caused. We kindly suggest continuing to work with the Jabra Support Team. We are here to provide you with further possible solutions. Thanks, again! Jabra

  • Rated 5 out of 5 stars

    Jabra Elite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat pair of truly wireless bids. Fits comfortably.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average earbuds.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are better than airpods, but not the best. They pick up every single sound of outside noise.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Techfun, thank you for your review of the Jabra Elite 65t. We are happy to hear that you are satisfied with the quality and functionality of your earbuds but regret that you are running into challenges with background noise. Due to the position and lack of noise cancellation of the microphones, some background noise is expected, however it should never overpower you while you are on a call. We would love to look into this for you and encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here for you! Jabra

  • Rated 1 out of 5 stars

    Issues in less than a month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally loved my Jabra Elite 65T. Paired great with both my phones. But after 1 month I was missing calls & noticed that the unit was unpairing when I put it in the case as advertised but a few seconds later was re-pairing to the phone. So the calls would go to the earbuds which were in the case. this was followed by hearing high pitched squeals coming from the case when the earbuds were in (feedback because the units were on & in the case?). I complained online & after a few emails and a week later they sent me a return label going back snail mail. will get there in ~1wk. Meanwhile I am without my new favorite earbuds. Not sure when or how long Jabra will take to repair / send me another unit. But deeply disappointed. I had the Bragi's before & they never failed. I just thought the new Jabra Elites were cool & smaller. I had already given my Bragi's away so can't use them anymore.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DaNerd, We are sorry you've had this experience so far. We do try to ship them out as quickly as possible so you can get back to enjoying your favorite new earbuds. In the future, please reach out to our support team directly, and it's usually a pretty quick and painless process. Thank you for your review. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 3 out of 5 stars

    They are ok work well but constantly falls out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and thought it would be perfect for me but they fall out constantly. Almost lost one twice. Not happy

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lucy - We were sorry to read that you are having troubles with your Jabra Elite 65t. We hope you have taken the time to view our video tutorial on achieving the proper fit for your Elite 65t which can be found at https://bit.ly/2N0afBl. If you have any further questions or concerns, please reach out to us directly by completing the web form at https://bit.ly/2wIr6ln or give us a call. Thank you. Jabra

  • Rated 5 out of 5 stars

    great earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my wife and she absolutely LOVE it...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok headphones if you don’t want to break the bank, but they aren’t too comfortable after a couple hours on. Also the battery life drives me crazy. When I first bought them they lasted about 5 hours at a time now it’s down to 3 hours and at times I’ll have them on for about an hour and I’ll already get notified that it’s low battery

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Luis, we are sorry to read about the challenges you are experiencing with the battery life of the Jabra Elite 65t. This is certainly not expected. Are you charging the product with the supplied USB and a strong wall outlet? We recommend contacting the Jabra Support team for further assistance with these challenges. To reach out, simply open the Sound+ app, click About, then Jabra Support. We are here to help. Thank you for writing a review. Jabra

  • Rated 2 out of 5 stars

    Even the warranty pair were bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been through two pairs, had to have a warranty replacement as the left ear bud went out - it was a lengthy process to replace them. It went out on the second pair as well. I’ll be throwing these out and going with another brand. They weren’t that easy to use either. The nice thing was the charging case - other than that, eh.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, dbc1001 - Thank you for writing a review of your experience with the Elite 65t. While we're glad you liked the charging case, we're disappointed to see that you were unsatisfied with so much else. That's certainly not the experience we want customers to have with our products. We'd appreciate it if you'd be willing to consider us again in the future, and if there's anything we can do for you now, please don't hesitate to reach out with a direct message on Facebook or Twitter. We're here to help! Jabra

  • Rated 3 out of 5 stars

    Not good for physical activity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like, will not stay in ear, they fall out too easy. Going back to airpods, they stay in your ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned for the AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have almost all apple devices and these earbuds had good sound for music but I had difficulty with people hearing me during a conversation. Also switching from my MacBook to iPhone constantly was a nightmare. AirPods are seamless and just work.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Thomas, We are sorry to hear that this was your experience with the Jabra Elite 65t. You should expect clear calls for both yourself and your callers. With MultiPoint connection, you should expect to smoothly transition between 2 different devices simultaneously connected. In the future, please feel free to reach out to our support team, we are always available to help. Thank you. Jabra