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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,899 reviews
  • Rated 2 out of 5 stars

    Get what you pay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok headphones if you don’t want to break the bank, but they aren’t too comfortable after a couple hours on. Also the battery life drives me crazy. When I first bought them they lasted about 5 hours at a time now it’s down to 3 hours and at times I’ll have them on for about an hour and I’ll already get notified that it’s low battery

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Luis, we are sorry to read about the challenges you are experiencing with the battery life of the Jabra Elite 65t. This is certainly not expected. Are you charging the product with the supplied USB and a strong wall outlet? We recommend contacting the Jabra Support team for further assistance with these challenges. To reach out, simply open the Sound+ app, click About, then Jabra Support. We are here to help. Thank you for writing a review. Jabra

  • Rated 2 out of 5 stars

    Even the warranty pair were bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been through two pairs, had to have a warranty replacement as the left ear bud went out - it was a lengthy process to replace them. It went out on the second pair as well. I’ll be throwing these out and going with another brand. They weren’t that easy to use either. The nice thing was the charging case - other than that, eh.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, dbc1001 - Thank you for writing a review of your experience with the Elite 65t. While we're glad you liked the charging case, we're disappointed to see that you were unsatisfied with so much else. That's certainly not the experience we want customers to have with our products. We'd appreciate it if you'd be willing to consider us again in the future, and if there's anything we can do for you now, please don't hesitate to reach out with a direct message on Facebook or Twitter. We're here to help! Jabra

  • Rated 3 out of 5 stars

    They’re okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for $100. But they were just okay. They didn’t fit well and kinda hurt after 30 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product works well highly recommended great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well highly recommended great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when working well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up over black Friday. I'd like to give it a higher rating but I've had one issue. I will have a "crackling" sound maybe every 3rd or 4th use that makes the unit unbearable to use. When they're working they're awesome and better than any bluetooth set I've had. Just can't figure out the crackling sound issue. I might try to contact Jabra but disappointed.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Reidy, We are glad to hear that you love the Jabra Elite 65t when they are working correctly. You should expect clear, high-quality audio at all times. Please don't wait to contact us, we will be happy to help resolve this issue. We wish you had contacted us sooner. We look forward to helping you now. Thank you.
      https://www.jabra.com/contact/support/jabra-support-consumer Jabra

  • Rated 3 out of 5 stars

    Ok could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it does the job but kind pricey for item I hope they make it it more distance for Bluetooth connectivity.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TomCat - We appreciate your feedback regarding the wireless range of the Jabra Elite 65t. We will pass this on to our product development team for future consideration. Additionally, we encourage you to contact our technical support team if there is any way that we can help make your experience with the Elite 65t more positive: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Ok but not best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is if you lose the left one. The right begins useless. Don’t work without each other. Only downside.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rozay - The Jabra Elite 65t right earbud can function independently in case something happens to the left earbud. The right earbud is needed for the left earbud to function, however. If you lost either earbud, we do have spare parts available on our website for purchase. Feel free to contact support in case you have any questions: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Not bad, verdict still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By bad verdict still out. Left earbud is a little wonky at times. We shall see how it does on a run and workouts.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Ok headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don’t truly love these headphones. They are not loud enough.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Xphine- We are sorry to hear that. We kindly recommend making sure that you have a secure fit for the best performance of the Jabra Elite 65t. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! Your feedback is important to us, thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Too small for large fingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to sync, no problems with that. The size is just a little small for a person with larger fingers.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello LSDOGMOM - Thank you for your feedback! We are glad to know that your Jabra Elite 65t connected up without any issues. We will pass along your feedback regarding the size of the earbuds. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Ear Bufs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back to store, wrong ones given to me. Exchanged for a different pair.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tina- Thanks for your review of the Jabra Elite 65t. We are sorry to hear that you received the wrong Jabra device from Best Buy. We are glad that you were able to do an exchange for the correct product. We hope you are enjoying your new Jabra earbuds, and we are always here to help if you need us: http://jabra.com/support. Have a great day! Jabra

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound definitely not BOSE. I did not find these very comfortable in my ears.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Darlene- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are unsatisfied with the sound quality of your Jabra earbuds. We recommend checking out the Jabra Sound+ app. You can customize the audio with the equalizer available in this app. We appreciate your feedback and we will pass this along internally. Thanks, again! Jabra

  • Rated 3 out of 5 stars

    Moderately comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice if you have larger ears. Otherwise they get uncomfortable after 15-20 minutes of wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan, simply because its not what I was looking for. I'm sure there is someone who has a purpose for them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio not functioning properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while working out and for the occasional train commute. The pair I got never quite worked properly - there were a couple problems. The audio was unbalanced between the earpieces (the right was noticeably louder than the left) and sometimes there was no audio from the left earpiece. I returned them for a refund after two weeks of trying to troubleshoot.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mike - We appreciate you taking the time to write this review about your Jabra Elite 65t. We are sorry that you experienced trouble with the product. Although the trouble described in your review was unexpected, we appreciate that you tried to troubleshoot the issue, and we hope that you had contacted us for assistance! In the future, if you ever have questions or concerns about a Jabra product, please do not hesitate to contact us: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer We will be here to help! Jabra

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but not the best I guess it's tru with some things you get what you pay for.......

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Longboy- we thanks for taking the time to write a review of the Jabra Elite 65t. We are sorry to hear that you are not completely satisfied with your Elite 65t. We would love to answer any questions or address any concerns you may have about the Jabra Elite 65t and we encourage you to contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. There, you will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We want you to have the best possible Jabra experience! Jabra

  • Rated 2 out of 5 stars

    Okay, not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to get the headphones in and out of your ears. When in, the sound is okay. Would say the sound quality is below that of Bose in ear headphones. The connection sometimes takes a while to connect to the phone. I also get intermittent interference even when not around others:

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Homeaudioguy, We want to make sure that you get the full value from your Jabra Elite 65t. We have linked a video below that shows how to get the proper fitting from this headset. This will help you when putting this headset in or taking it out. It will also align it correctly to deliver the best audio quality. You should also expect a fast and reliable connection. Please contact our support team, linked below. so that we can work to resolve this issue. Thank you.
      https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 3 out of 5 stars

    Great headphones. Fall out if ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. However fell out of ear when working out, which is the while reason for having them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- we could not agree more, the Jabra Elite 65t are great headphones! Majority of users find the best, optimal fit by mixing and matching the accessories included with the Elite 65t. We also offer a YouTube tutorial on our channel that will guide you to find the most comfortable fit. If you have any questions, please reach out to our support team:https://www.jabra.com/contact/support/jabra-support-consumer. We are happy to help! Thank you for your review. Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great compact headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Jabra Elite headphones are great for everyday use, specially for workouts , it comes with 2 years dust and water resistance warranty . The sound it’s great, but don’t expect a lot of bass unless you be able to adjust the sound on the app, also the headphones stay put in your ear. The charging case comes really handy making the headphones last up to 15 hrs. The Jabra Gn App do need some work, it’s basic and it doesn’t have a lot of interactive actions for your headphones, most of the time the sections on the app doesn’t work for me. Works great with my voice assistant Siri.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor fit for anyone really working out hard. Light jogs and stretching and you are fine. Moving around, bending over to lift and they are coming right out. Also the plastic ear inserts that come with them are painful. Many blogs about how people buy other ones and find ways to get them them in case with the different ear covers. $170 headphones shouldn’t be this way.

    No, I would not recommend this to a friend