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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,899 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked these up today. Had pre loaded the Jabra Sound + app on my IPhone 8 plus running IOS 11.4. Connection was no problem. App downloaded a software update and installing it was simple. Just not sure what to think yet. They're extremely comfortable and will not fall out of your ears. My biggest disappointment and this is just for me is they're not loud enough. I have been using for years a set of wired earbuds that are obsolete but they were expensive in the day. They work great still and have lasted because the cabling on them is very thick. Not like the newer Beats that the wires break internally in like a month. Shure SCL 3's. They're very loud. Much louder than the Jabra's. I hear more from them like the crack of a snare drum and they just sound clearer. However what I will give to the Jabra's is they sound fuller. If only they were able to go louder that would make me say they're the best earbuds ever ! I find myself listening with the volume all the way up most of the time. But again that's just me maybe. I was able to get away from the phone in the house about 50ft before connection went in and out. I think that's pretty good. Being able to use Siri with them is a plus. Tried one call with them and the person on the other end said it sounded fine. I will update as I find out other things like battery life which I am sure will not be an issue etc etc. I want to keep them in the worst way but the lack of volume may be a deal breaker for me. Not sure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Jabra? pleasantly surprised!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overview: With so many brands of earbuds on the market these days, Jabra is a name I did not associate with earbuds. I recall using Jabra headsets with my flip phone back in the 90’s. The box has a line that reads “Superior sound for 145 years”, there’s an interesting article on Wikipedia on this. These Jabra 65t earbuds come with everything you would expect in the box: earbuds, charging case, microUSB cable, 3 sets of tips, the medium is preinstalled. Setup: Setup was a breeze, simply hold down the button on the right ear as you take them out of the case and keep it pressed down for a few seconds. Then look for the “Jabra elite 65t” on the list of devices to be paired. Jabra app: Download the Jabra app to customize the sound and change options that are available. Customizable options include: 1. equalizer for sound preference 2. Siri or Alexa AI (Alexa not yet available at the time of my review) 3. Settings to allow “hear through” so your surroundings can be heard. 4. Auto pause - if enabled, the music will stop when you remove an earbud. I have this set to “Off”, this means if I take out 1 earbud, the music will continue to play. This is great for the office, I can listen to music but still hear it if my co-workers are speaking to me. The only thing is I found that it only works if I remove the left ear only. If I remove the right ear but keep the left in, the music stops. 5. Caller ID: if someone calls, it’ll announce the name or phone number if the name is not in your contacts. The app does other things such as tell you battery life of earbuds and links you to a user manual, but the items above is what I found useful. Fit & Comfort: 10 out of 10 I found the Jabra’s to fit my ear very nicely, I would say more comfortable then the 4 other wireless earbuds I’ve tested. The earbuds pushes on your ear enough to stay secured, but not enough so it aches after prolong usage, as I’ve experienced with the other brands. This may not fit for everyone though, I had my wife try them, her ears are smaller, she found them to be uncomfortable. Using the buttons on these is not too bad, the left earbud has volume up and down buttons and the right has the “smart” button that can pause and play music, answer a call or initiate Siri. These buttons press in towards your ear. I found it a bit uncomfortable when using the buttons, no too bad though as the buttons didn’t require that much pressure. Sound Quality: 9.0 out of 10 I tested these earbuds with all types of music, everything from Enya, Classical hits, Def Leppard, top 40, and Queen’s Bohemian Rhapsody. I found the sound quality to be very good; clear and crisp highs, deep mids and low levels as well. The base could’ve been better, but for earbuds, I don’t think one can expect much more. Overall great all around sound, no matter what you’re listening to. Phone calls come in stereo. I’ve tested other wireless earbuds where the sound only comes out of 1 side. You can just use 1 side if you want, say if you’re driving. But it has to be the left side. Conclusion: These are excellent overall earbuds, you can’t go wrong with these (provided the fit you comfortably). On the box, I don’t see any marketing as “sport earbuds”, but they dust and warranty resistant and backed by a 2 year warranty. I used mine in the gym, on my commute to and from the office. These are my new “goto” earbuds! I now keep my old wired bluetooth headphones in the office for backup. Pros: 1. Good size, earbuds don’t protrude out from ear too much. No “Frankenstein” look. 2. Nicely designed, probably one of the nicest looking earbuds I’ve come across. Clean, not too flashy, but not understated either. 3. Fairly compact charging case. It would’ve been nice if the flip top had a magnetic mechanism. 4. Nicely designed app, easy to use, not cluttered with features. 5. Phone conversations are in stereo (some ears I’ve used are mono, right side only). Cons: 1. The shape is mostly round, constructed with smooth plastic, only the tips are rubber. Because of this, I found it easy to slip out of my hands, I had to be extra careful with them. 2. The round body of the earbuds fit into your ears, so if your ear is smaller, they may not be comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for $100. But they were just okay. They didn’t fit well and kinda hurt after 30 minutes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great when working well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up over black Friday. I'd like to give it a higher rating but I've had one issue. I will have a "crackling" sound maybe every 3rd or 4th use that makes the unit unbearable to use. When they're working they're awesome and better than any bluetooth set I've had. Just can't figure out the crackling sound issue. I might try to contact Jabra but disappointed.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Reidy, We are glad to hear that you love the Jabra Elite 65t when they are working correctly. You should expect clear, high-quality audio at all times. Please don't wait to contact us, we will be happy to help resolve this issue. We wish you had contacted us sooner. We look forward to helping you now. Thank you.
      https://www.jabra.com/contact/support/jabra-support-consumer Jabra

  • Rated 5 out of 5 stars

    Great product works well highly recommended great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well highly recommended great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it does the job but kind pricey for item I hope they make it it more distance for Bluetooth connectivity.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TomCat - We appreciate your feedback regarding the wireless range of the Jabra Elite 65t. We will pass this on to our product development team for future consideration. Additionally, we encourage you to contact our technical support team if there is any way that we can help make your experience with the Elite 65t more positive: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Ok but not best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is if you lose the left one. The right begins useless. Don’t work without each other. Only downside.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rozay - The Jabra Elite 65t right earbud can function independently in case something happens to the left earbud. The right earbud is needed for the left earbud to function, however. If you lost either earbud, we do have spare parts available on our website for purchase. Feel free to contact support in case you have any questions: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Ok headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don’t truly love these headphones. They are not loud enough.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Xphine- We are sorry to hear that. We kindly recommend making sure that you have a secure fit for the best performance of the Jabra Elite 65t. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! Your feedback is important to us, thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Ear Bufs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back to store, wrong ones given to me. Exchanged for a different pair.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tina- Thanks for your review of the Jabra Elite 65t. We are sorry to hear that you received the wrong Jabra device from Best Buy. We are glad that you were able to do an exchange for the correct product. We hope you are enjoying your new Jabra earbuds, and we are always here to help if you need us: http://jabra.com/support. Have a great day! Jabra

  • Rated 3 out of 5 stars

    Not bad, verdict still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By bad verdict still out. Left earbud is a little wonky at times. We shall see how it does on a run and workouts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small for large fingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to sync, no problems with that. The size is just a little small for a person with larger fingers.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello LSDOGMOM - Thank you for your feedback! We are glad to know that your Jabra Elite 65t connected up without any issues. We will pass along your feedback regarding the size of the earbuds. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound definitely not BOSE. I did not find these very comfortable in my ears.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Darlene- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are unsatisfied with the sound quality of your Jabra earbuds. We recommend checking out the Jabra Sound+ app. You can customize the audio with the equalizer available in this app. We appreciate your feedback and we will pass this along internally. Thanks, again! Jabra

  • Rated 3 out of 5 stars

    Moderately comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice if you have larger ears. Otherwise they get uncomfortable after 15-20 minutes of wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan, simply because its not what I was looking for. I'm sure there is someone who has a purpose for them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio not functioning properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while working out and for the occasional train commute. The pair I got never quite worked properly - there were a couple problems. The audio was unbalanced between the earpieces (the right was noticeably louder than the left) and sometimes there was no audio from the left earpiece. I returned them for a refund after two weeks of trying to troubleshoot.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mike - We appreciate you taking the time to write this review about your Jabra Elite 65t. We are sorry that you experienced trouble with the product. Although the trouble described in your review was unexpected, we appreciate that you tried to troubleshoot the issue, and we hope that you had contacted us for assistance! In the future, if you ever have questions or concerns about a Jabra product, please do not hesitate to contact us: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer We will be here to help! Jabra

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but not the best I guess it's tru with some things you get what you pay for.......

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Longboy- we thanks for taking the time to write a review of the Jabra Elite 65t. We are sorry to hear that you are not completely satisfied with your Elite 65t. We would love to answer any questions or address any concerns you may have about the Jabra Elite 65t and we encourage you to contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. There, you will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We want you to have the best possible Jabra experience! Jabra

  • Rated 3 out of 5 stars

    Great headphones. Fall out if ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. However fell out of ear when working out, which is the while reason for having them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- we could not agree more, the Jabra Elite 65t are great headphones! Majority of users find the best, optimal fit by mixing and matching the accessories included with the Elite 65t. We also offer a YouTube tutorial on our channel that will guide you to find the most comfortable fit. If you have any questions, please reach out to our support team:https://www.jabra.com/contact/support/jabra-support-consumer. We are happy to help! Thank you for your review. Jabra

  • Rated 2 out of 5 stars

    Okay, not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to get the headphones in and out of your ears. When in, the sound is okay. Would say the sound quality is below that of Bose in ear headphones. The connection sometimes takes a while to connect to the phone. I also get intermittent interference even when not around others:

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Homeaudioguy, We want to make sure that you get the full value from your Jabra Elite 65t. We have linked a video below that shows how to get the proper fitting from this headset. This will help you when putting this headset in or taking it out. It will also align it correctly to deliver the best audio quality. You should also expect a fast and reliable connection. Please contact our support team, linked below. so that we can work to resolve this issue. Thank you.
      https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great compact headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Jabra Elite headphones are great for everyday use, specially for workouts , it comes with 2 years dust and water resistance warranty . The sound it’s great, but don’t expect a lot of bass unless you be able to adjust the sound on the app, also the headphones stay put in your ear. The charging case comes really handy making the headphones last up to 15 hrs. The Jabra Gn App do need some work, it’s basic and it doesn’t have a lot of interactive actions for your headphones, most of the time the sections on the app doesn’t work for me. Works great with my voice assistant Siri.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor fit for anyone really working out hard. Light jogs and stretching and you are fine. Moving around, bending over to lift and they are coming right out. Also the plastic ear inserts that come with them are painful. Many blogs about how people buy other ones and find ways to get them them in case with the different ear covers. $170 headphones shouldn’t be this way.

    No, I would not recommend this to a friend