Customer Ratings & Reviews
- Model:
- 100-99000000-02
- SKU:
- 6181245
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
One suddenly stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it worked, the sounds quality was pretty good and I really loved these earbuds. However, it lasted about 6 months but then, like with most of these earbuds, one of them suddenly stopped working.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thank you for your review of the Jabra Elite 65t. We appreciate that you enjoyed the sound quality of your device, but we were disappointed to hear that you are facing these challenges now. We appreciate your honest feedback, and we will be happy to pass it along to the appropriate team. In the meantime, if there is anything else we can do, we invite you to contact Jabra Online Support by sending us a direct message on Facebook, Twitter, or Instagram. They will be more than happy to assist you!
Can’t fit my ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reading reviews, I thought this is the best alternative for apple airpods. Although playing music is great, the quality of voice when talking with someone is poor. People tell me that they can’t hardly hear me. I’m returning this product and will purchase airpods instead.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Frenesi- Thank you for taking the time to write a review on the Jabra Elite 65t. We truly appreciate it! We are happy to hear that you are enjoying the sound quality of the Elite 65t. We are sorry to hear that you have yet to find the perfect fit. This could explain why callers are having a hard time hearing you. In the future, please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! Please contact our support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support, if you have any questions or concerns. We are here to help! We want you to have a great experience here with us at Jabra. Thank you for your feedback.
Not comfortable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this but unfortunately it didn't work out for me. It's very uncomfortable in ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Bparock - We were sorry to find that you had trouble with the fit of your Jabra Elite 65t. Did you know that we have a video tutorial on just this topic which can be found at https://bit.ly/2N0afBl? The best fit is very important in achieving the best audio experience. Let us know if you have any other questions or concerns. Thank you.
Junk Product, Junk customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in September of 2018 and they worked for a couple of weeks and then the left earbud stopped working. I spent some time trying to troubleshoot what I could, but eventually contacted Jabra Customer service and started the replacement process. They submitted a Order on 1-3-19 and said I could expect it in Feb of 2019. Since then they've pushed it back to early March and now they've moved it to Late March. They keep giving a link (hoop to jump through) in case I want to cancel and get a refund, time sensitive at that with 5 days to reply. If I get the refund it'll only be for the one earbud, what good would that be. Worst $175 I've ever spent.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jaye - We are sorry to read that you had this experience with your Jabra Elite 65t and with our support team. We would encourage you to contact us directly so that we can work with you to resolve this as soon as possible. We can be reached at 1-800-327-2230, option 1. Thank you for your review.
Not very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read tons of reviews why these are great but I thought they were average sound is very distorted
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello- we are sorry to hear that the sound is distorted on your Elite 65t. This behavior is not what you should expect. Please feel free to contact our support team: https://www.jabra.com/contact/support/jabra-support-consumer so we can make sure that your Elite 65t is working properly. Thank you for your review!
- Cons mentioned:Volume
Poor sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the sound that these provided not loud enough or bass
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello 45gh - It is very unfortunate that the Jabra Elite 65t did not meet your expectations. The Jabra Sound + app includes a graphic equalizer setting which allows you to customize the audio from your Elite 65t to your personal preference. If you have questions or concerns related to your Elite 65t, we invite you contact us directly by completing the web form at https://bit.ly/2wIr6ln or give us a call. Thank you.
Did not fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One ear it worked and one it it didn't and then they did not fit right in the ear. Had to return
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Malav, We are sorry to hear that you did not find the best fitting with your Jabra Elite 65t. We actually have a video that helps to find the best fitting. With any future Jabra products, please always feel free to reach out to our support team. We are happy to help. Thank you.
https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02
Not for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got soundsport instead by Bose. Were low profile but not as comfortable. Slipped out of my ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Tdss - We are sorry to read that you returned your Jabra Elite 65t after you were not satisfied with the fit of the earbuds. We have made a video tutorial available to users to help achieve the optimal fit with the Elite 65t: https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02. While we understand you have already returned your device, our support team is standing by to answer any questions you may have: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review.
Not Good for Cycling
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While cycling, blue tooth dropouts every time I turn my head to the side, with my phone about two feet away. Buttons cannot be pressed with gloves on. Very uncomfortable and don't stay in the ears well. I eventually lost my right earbud while riding and couldn't find it. Bought the Air Aftershokz and much happier, no dropouts and very comfortable.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello TCinFL - We are sorry to read that the Jabra Elite 65t did not meet your needs while cycling. Most users will be able to achieve a secure fit with one of the three sizes of eargels that come with the earbuds. We also recommend watching our video tutorial that describes how to achieve a proper fit: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02. We also encourage you to contact our support team if you have any questions or concerns: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Jabra
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not pair with iPhone very well and kept disconnecting when in ear
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Edgedrifter- Thank you for your review of the Jabra Elite 65t. We are very sorry to hear that your Elite 65t keeps disconnecting from your iPhone while you are using the device; this is certainly not what we expect. We would be thankful for the opportunity to look into this connectivity challenge with you, and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support#/. We are happy to help!
- Pros mentioned:Sound quality
Does not fit well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sound amazing but none would stay in the ear.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Tank- We are happy to hear that you like the sound quality of your Jabra Elite 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error most users are able to find a fit that is both secure and comfortable. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. Please feel free to contact us anytime. Thank you for your review!
nice pair of earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the ear phones are nice but i have problems with people i'm on the phone with hearing me sometimes.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Demarieo - We are sorry to read that your callers cannot hear you at times with your Jabra Elite 65t. We hope that you will contact us so we can assist you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer We want you to experience the same excellent call quality as the rest of our users. Thank you for your review!
Bad Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no on and off switch on the earbuds. Auto connection only works when the earbud is removed from the case. When earbud sits on the desk and retrieved for use auto connection does not work and manual connection only work after putting the earbud back in the case. Extreme hassle and inconvenient.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Unhappy, thank you for writing a review of the Jabra Elite 65t. There are several ways to turn your earbuds off. Place the earbuds in the charging case to turn them off. Remove them from the charging case to turn them on automatically. You can also turn the individual earbuds on or off by pressing and holding the Multi-function button on the right earbud, or the Volume down button on the left earbud, until the LED flashes green (on) or red (off). If you continue to have trouble, we kindly suggest contacting Jabra Support: https://bit.ly/2IoJ8Qo. We are here to help!
great quality, hard to stay in ears
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great quality, but when my wife runs, sometimes they want to fall out.
I would recommend this to a friendBrand response from Jabra
Posted .Hi Jdog9- Thank you for your review of the Jabra Elite 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite 65t. This is certainly not what we would expect. Please feel free to check out our YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Ok for listening
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I need to change out the pieces but it’s hard keeping them in my ear.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi VeteranCitizen- we really appreciate your feedback regarding the Jabra Elite 65t. We are glad to hear that you are liking the audio quality of the Elite 65t, but we are sorry to hear that you are having challenges finding a secure fit with the earbuds. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite 65t: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here for you!
Left don't work by it self
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left headset will not work by it self the right has to be on your ear for it to function
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - We are sorry to hear that you are not completely satisfied with the Jabra Elite 65t due to the left earbud not being able to connect to the phone on its own. The right earbud can be used independently, however. Please see here for more information: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/FAQ/Can-I-use-just-one-of-my-Jabra-true-wireless-earbuds#100-99000000-02. If you have any other questions about your Elite 65t, please reach out to our support team: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review!
OK product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant white noise and poor battery life. Returned after 2 days.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Swapnil - Thank you for reviewing the Jabra Elite 65t. We're very sorry to hear about your experience with the Jabra Elite 65t. If you have any more information you would like to share about your experience, please contact us: https://bit.ly/2wIr6ln Thank you!
Good colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a pour sound there is more headphones out there with very good quality of sound
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Chejo- Thank you for your review! We are sorry to hear that the sound quality did not meet your expectations. We appreciate all customer feedback. If you have something more specific to share about your experience, please contact us: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here for you.
- Pros mentioned:Fit
Buy another brand , battery horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was deciding between these and the apple version. Main reason I went with these is the rubber part around ear. Battery life was great the first couple weeks then I noticed issues, after 2 1/2 months they only hold a 30-45 min charge. I am going back to apple.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Nuggs- Thank you for writing a review on the Jabra Elite 65t. We are happy to hear that you are enjoying the battery life of the Elite 65t. What you are describing about 2.5 months is not what you should expect. In the future, we kindly ask to please contact our technical support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here for you, and we want you to have a great experience here with us at Jabra. Thank you for your feedback
Nah not much !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can use as wireless headset but abit make ear hurt when listen longer than 3 hours
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Borey- Thank you for your review on the Jabra Elite 65t. We are sorry to hear that the Earbuds hurt after 3 hours of use. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! If you have any questions or concerns: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support, please contact the Jabra support team at any time.