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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,899 reviews
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won't Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Jabra Elite 65t just over 2 months, they will charge. They are also a little completed to use since they are so small. The left earbud will only work if the right one is in your ear. As far as listening and talking go no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not that comfortable for me. Couldn’t use left ear only that sucked

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mark - We are sorry that you did not find the Jabra Elite 65t comfortable to wear. We recommend trying a different sized eargel to find the fit that works for you. We also appreciate your feedback regarding the use of the left earbud independently, and we will pass it on to our product development team. If you have any other questions about your Elite 65t, please contact our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but hard to keep in my ears. Returned. Only reason was fit.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kevo, We are glad that you enjoyed the audio quality of the Jabra Elite 65t. Please always feel free to reach out to us, we are happy to help. We have a video that shows how to get a proper fitting for this headset. and we are always glad to share resources. Thank you. Jabra

  • Rated 1 out of 5 stars

    Left earbud quit working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for just short of a year. The left earbud quit working. Happened overnight. It would work for a few seconds then quit. After putting them back in the case again for a while the left would work again for a few seconds then quit. Almost like the battery in the left earbud was not holding a charge. Yeah, the Jabra app said the earbuds were using the latest firmware. Yeah I tried the reset steps. Nothing worked. Pretty solid case for the battery being bad. Have read where others have had the same issue with the 75T model also. They worked great when they worked but in the end if you can't even get a year out of them then they're nothing but garbage.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Pbar - We're sorry to hear that you're having these issues with your Jabra device. If you'd be willing to contact our Online Support Team by sending them an instant message on Facebook or Twitter, they would be more than happy to assist you. Thank you! Jabra

  • Rated 3 out of 5 stars

    great for beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hurt in the ear when you wear them a long time

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi serrano09- Thank you for your review of the Jabra Elite 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite 65t. This is certainly not what we would expect. Please feel free to check out our YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 1 out of 5 stars

    Awesome for music!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these because a coworker recommend them. They do a fantastic job with audio from movies and music. Background noise is limited and the audio is nice and clear. You double click on the side to hear outside sounds...now the calls, don't buy these if you want them to make calls..the person on the other end can hear everything going on around you. I call my co worker and I said " how do I sound with the headphone" he said he couldn't believe I had them on, he heard everything..the tb volume was set to about 12 and I was sitting across a large dinning room...he thought I was sitting next to the TV. I have been tell him, I heard the same from his headphones...I am using Samsung s8 plus...and without the headphones...you can barely hear the TV.. I will be returning these on Friday...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello PuertoRicanBlackpanther - We were sorry to learn that the call quality of your Jabra Elite 65t did not meet your expectations. In most cases, resetting the device will improve the noise-reduction functionality of the Elite 65t's four microphone technology. We hope that you will reach out to us for assistance prior to returning the device by completing the webform at https://bit.ly/2YJ6c2r or give us a call - we are happy to help! Thank you. Jabra

  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large feeling and average sounds. Bought a $40 pair better sound and fit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review the sound of these headphones because I couldn’t get them to stay in my ear. I’ve had problems with these type of headphones before, but I purchased them as a Christmas gift for my mom & she couldn’t get them to stay in her ears either. I ended up returning them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what heavy for my wife! Could be much better for different ears!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. Nothing more then all the other buds that cost over $100.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi DoubleW - We appreciate your feedback regarding the Jabra Elite 65t! Was there anything in particular that you liked or disliked? We would love to hear more from you, and if we can improve your experience in any way, we want to know about it! Please feel free to contact us: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your purchase and for your review! Jabra

  • Rated 3 out of 5 stars

    Didn’t like them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the way they fit in my ears. Returned them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Chris, we are sorry to hear about that. In the future, please feel free to contact the Jabra Technical Support team so that we can provide assistance with finding a secure and comfortable fit. Regardless, we truly appreciate your feedback, and we will most certainly share this information with the appropriate team. We are here to help! Jabra

  • Rated 3 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces was bigger than expected but played great sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice quality earbuds but not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alittle awkward in the ears....so returned and getting apple airbuds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones, quality...................................

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Willie- Thank you for writing a review on the Jabra Elite 65t. We are so happy to hear that you are enjoying the quality of the overall headset. We truly appreciate that. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. Please feel free to contact us anytime: https://www.jabra.com/support#/. Thank you! Jabra

  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, these would sync fine with a phone but there was a delay. If you watched Youtube videos with someone talking, the dubbing was off. Also, they are fairly large and are slightly uncomfortable to wear for me.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kris, we are sorry to learn about this experience. From what you are describing with the delay, this could be due to the YouTube app that you are using. We kindly recommend to contact our technical support team: https://www.jabra.com/contact/support/jabra-support-consumer, so that we can look into this for you! We want to make sure that your Elite 65t is working properly, and that you are completely satisfied with your Jabra product. Thank you for your review! Jabra

  • Rated 1 out of 5 stars

    Left bud was DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily 2 of these arrived same day, because 7 hrs after my 1st order the price dropped by $50 & BB refused to price match. So I ordered a 2nd one at the lower price. Ok well back to the review... opened up a pair & straight out of the box the left ear bud refused to turn on! I charged it for 15min... still didn’t turn on! So I put it back in the box, & opened up the 2nd pair (that I planned on returning anyways)... boom these worked perfectly! Although it only had 13% charge... the original set right ear bud had 100% charge (but left was Dead/broken). I’ll be returning for a refund & keeping the working set (at the Lower price).

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Adrian - We are glad to hear that you received a fully working Jabra Elite 65t set, but we are sorry that you had received a set with a non-working left earbud. We would typically encourage you to reach out to our support team so we can help find a solution, but since you have found yourself in a unique situation with two sets, we understand this might not be necessary. Regardless, our team is here to help, if you need it! Thank you for your review, and we hope you enjoy your Elite 65t. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 3 out of 5 stars

    Ear plugs good if your not in a building

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sound quality u can barely here in a noisy space

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Milkman, We are glad that you enjoy the Jabra Elite 65t when you are not in a building. We will be happy to help you appreciate your headset regardless of your surroundings. We have a video linked below that shows how to get the best fitting. This will ensure the best passive audio isolation for you. We hope this helps!
      https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02 Jabra

  • Rated 3 out of 5 stars

    uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not fully fit my ears and cant make a good seal for the sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good if you sweat...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used these buds for working out at the gym. I tend to sweat when I lift and these buds claim to be sweat resistant. But they only lasted me about 5 workouts before they quit pairing and were worthless. I took them back and made a $20 upgrade to the "Active Elite" in the same bud. I have had zero problems with the "Active Elite" in 20+ workouts. The fit is perfect and I wouldn't trade them for any other pair of buds. My advice is to spend a little extra cash from the start and get the better quality bud.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello OfficerFriendly2019 - Thank you for your review. We are happy to hear that you are enjoying your Jabra Elite Active 65t. Both the Elite 65t and the Elite Active 65t are sweat resistant - neither one should present any difficulty handling sweat. It is unusual that your Elite 65t stopped pairing. We are happy to assist you if you are having any trouble. Feel tree to contact us here: https://bit.ly/2wIr6ln. Jabra

  • Rated 2 out of 5 stars

    Left earbud has issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it won’t recognize the left earbud. The fix is to pop it back into the charger case for a second but annoying. Also they get static and cut out sometimes. Lastly the case is super hard to open. Volume is ok but doesn’t get as loud as I’d like sometimes.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Woogedy- Thank you for writing a review on the Jabra Elite 65t. We are sorry to learn that the Sound+ app is having trouble recognizing the Left Earbud, the charging case is hard to open, and that you are not completely satisfied with the Jabra Elite 65t's sound quality. We hope that you will contact the technical support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support so we can make sure the Jabra Elite 65t is functioning properly. We are here and happy to help! Jabra