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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 4,899 reviews
  • Rated 3 out of 5 stars

    Comfortable but not greatest sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear buds but they don't produce the best sounds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. They fall out of my ear so easily. I bought 2 and when my friend was on the phone with me we could both hear background noise more than our voices.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lizbeth- Thank you for taking the time to write a review of the Jabra Elite 65t. We regret to learn that you are having challenges finding the best fit. We recommend testing all the included accessories. We also suggest mixing and matching the ear gels to find a secure fit for you. The Elite 65t has technology designed to reduce ambient and wind noise, but it will not cancel it completely so it is normal to hear some background noise in loud environments. We appreciate your feedback as this information is greatly valuable to us. If you have questions or concerns regarding your Jabra Elite 65t, please contact the Jabra Support Team: https://bit.ly/37TepY1. We are here to help. Jabra

  • Rated 3 out of 5 stars

    Great sizes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The only in convinced is they come of really easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Meet Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading several glowing reviews on tech websites about the Jabra Elite 65t, I decided to give them a try. My expectations were met with disappointment. No matter what I tried, I could not get Google Assistant to work with these earbuds. Even after re-installing the Jabra Sound+ app several times, the feature never worked. I also began to experience strange disconnection problems with my home wifi after I installed the Jabra Sound+ app and connected these earbuds to my phone's bluetooth. After removing both items from my phone, my wifi began to work again. Now I realize why the customer reviews on Amazon are so brutal about this product. I only wished I'd read those reviews before wasting my time and money on this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work out for me!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good, but that's it! Just didn't work out for me. I did not like the fit or the sound. The texture was slippery when I was trying to take them out my ear. They may work for you, but just not for Me!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Scrappy, thank you for writing a review of the Jabra Elite 65t. It is unfortunate to learn that you are unsatisfied with the audio and fit. We kindly suggest testing all of the supplied accessories to help find the best fit for you. Regarding the audio quality, we recommend checking into the equalizer available in the Sound+ app. You can customize the sound to your liking. Thanks again for sharing your feedback. This information is valuable to the Jabra Team. If you have questions or concerns, please contact support: https://bit.ly/37TepY1. We are happy to help you. Jabra

  • Rated 2 out of 5 stars

    Not what I was expecting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hours of research, I thought the Jabra was the one for me. But after using them I found out I was wrong. They do not stay in my ear, the sound is just ok. Both do not alway pair. The people at Best Buy are great and have been incredibly helpful.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Coach, thank you for sharing your feedback regarding your experience with the Jabra Elite 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. To contact us, please open the Sound+ app, click About, then Jabra Support. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones work well but do not fit in my ears comfortably

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect 5ft away from cell phone . Not good .

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello mikemike, You should expect the Jabra Elite 65t to have a steady, reliable connection for up to 30 feet of line of sight. Please contact our support team, we will work to get your connection concern resolved. Thank you.
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. Got it for my boyfriend and he loves it!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ale1019 - We were happy to read that your boyfriend is happy with the Jabra Elite 65t you gave him! If he has any questions or concerns, please have him reach out to us directly by completing the web form at https://bit.ly/2wIr6ln or by giving us a call! Thank you. Jabra

  • Rated 3 out of 5 stars

    Ok option to airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok. Voice ok as well. Expected better.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi ValidNickmame - We regret that you are not fully satisfied with the sound quality of your Jabra Elite 65t. We hope you will check out the Sound+ app, where there are multiple settings for you to customize the sound to your liking. Thank you for your review, and please do not hesitate to reach out to us so we can be of assistance: https://www.jabra.com/contact/support/jabra-support-consumer! Jabra

  • Rated 1 out of 5 stars

    Crappy earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. First pair neither one of the buds turned on despite being fully charged. Second pair is just as bad with only the left earbud turning on. Tried all the troubleshooting and nothing works. I don't know if Best Buy sold me faulty earbuds because they were on sale or I'm just unlucky or they just suck. Either way I'm returning for a refund and searching for another brand.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cece - Thank you for reviewing the Jabra Elite 65t. We regret to hear your experience with the Elite 65t as this is certainly not what we expect. Please check out some of our newer True Wireless options like the Jabra Elite 85t or the new Jabra Elite 3. Once again thank you for reviewing the Jabra Elite 65t. Jabra

  • Rated 2 out of 5 stars

    Noise cancel is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use earbuds while driving. The background noise level on these was so loud the person I was talking with couldn't hear me when my speed was above 45 mph. In a truck with windows up and fans on low. Ended up returning for a wired set. Probably ok for office use.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kevin - We were sorry to learn that you had trouble with your Jabra Elite 65t. Jabra has a line of headsets specifically engineered for the trucking and warehousing industries, addressing the particular challenges of the ambient noise in each industry. Please visit BlueParrott.com to view these headsets and note the amount of ambient noise suppressed by each model. We are sure you will be impressed with these specialized products! Thank you for your review. Jabra

  • Rated 2 out of 5 stars

    Excellent when the left bud is working

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were fantastic earbuds when I first got them but after three months the left started disconnecting and stopping whatever was playing. Right bud works great still. Sucks that all I can do now is pause/play, assistant, and hearthrough. Can't skip music or adjust volume.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Arthur - We regret that you are having this trouble with your Jabra Elite 65t. We strongly urge you to contact Jabra Support so we can troubleshoot the issue and get your left ear bud working as expected again. We want you to have the same great experience that our other users have had with the Elite 65t. Thank you for your review, and we hope to hear from you! Jabra

  • Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had an issue with them fitting in my hear.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rawdude, We are glad that you like the Jabra Elite 65t. Let's help get you set with a correct fitting. Please see our video linked below. Part of this will be selecting the correct size from the 3 sets of included eargels, The other major piece to this is getting the "twist" to seat them into your ears. We hope this video helps!
      https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02 Jabra

  • Rated 2 out of 5 stars

    Guess i expected to much

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But at this price point you can understand my concerns does Bluetooth headset did not meet expectations. I kept having to reconnect my device so my Bluetooth and would constantly lose connection while using them I ended up returning them after about a week

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Josue - We are sorry to read that you have returned your Jabra Elite 65t after experiencing connectivity challenges. This is not expected behavior, and we would have liked to assist you in finding a solution. Although we understand you already returned your Elite 65t, feel free to reach out to our technical support team if you have any questions: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review. Jabra

  • Rated 3 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok, but the fit was terrible and hurt my ears.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tiny, Thank you for your review. We are sorry that this has been your experience so far with the fit of the Jabra Elite 65t. We have a video that is about getting the best fit. Finding your perfect fit with the 3 included sizes of ear gels will resolve your comfort concern as well as improve the sound quality. We invite you to watch. Thank you. https://www.youtube.com/watch?v=9yK7q6hfWIo&t=7s Jabra

  • Rated 3 out of 5 stars

    The right ear just went out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right ear went out overall they’re pretty good

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Keith - We were sorry to read that you are having troubles with your Jabra Elite 65t. We have a few quick steps to suggest that may restore the right earbud. Please contact us directly by completing the web form at https://bit.ly/2wIr6ln and we will help! Thank you. Jabra

  • Rated 2 out of 5 stars

    Purchased to use during video conferences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine wit my iPhone but had intermittent issue with the PC bluetooth. Tried for an entire week with no luck. The bluetooth connection quality was poor with even static sounds. Gave up and returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do not stay in your ear as i thought they would

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The problem is the charging in the head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone work alright the it does pick up a lot of background noise, my issue is that if functionality and the points that make contact to charge the headphones. They don’t always want to charge, maybe a defective pair idk.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Theworkingdude- Thank you for writing a review of the Jabra Elite 65t. To reduce ambient noise, the latest generation of Jabra true wireless earbuds offer four-microphone technology (two microphones placed in each earbud) which point toward the user’s mouth and pick up the voice. To give the best possible audio quality on the receiving end of a call, digital signal processing is used to remove background noise, such as wind when the earbuds are used outdoors, and office noise when they are used indoors. True wireless earbuds perform well for music and calls in many different environments. However, the design and wearing style of the earbuds, with the microphones located in the ears rather than next to the mouth, may in some situations present a challenge picking up voice or filtering out background noise, compared with Jabra products that have a different design and wearing style. Other products may offer higher levels of noise reduction on the receiving end of a call because the microphones are placed closer to the mouth, for example in a boom arm or on a cord. The challenges you are experiencing when charging the Jabra Elite 65t is not expected. Please contact the Jabra Support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support so we can provide you with further assistance. We are here to help! Jabra