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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,899 reviews
  • Rated 2 out of 5 stars

    Jabra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not really comfortable and the battery runs out really fast, touch controls dont really respond fast.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello expensivekeyboard- Thank you for writing a review of the Jabra Elite 65t. We regret to read that you are having trouble with the battery life and fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit!
      Regarding the battery life, we recommend contacting the Jabra Support Team: https://bit.ly/2IoJ8Qo. We would like to gather more information and provide further possible solutions. We are here for you and always happy to help. Thanks, again. Jabra

  • Rated 2 out of 5 stars

    Left earbud not working from the start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud not working from the start, it was a gift from Best Buy USA , had pass more than 15 days , so they won’t change my Jabra.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a couple different issues with these. First the hurt my ears after wearing for a short time. That can be different for different people though. The biggger issue was they cut out. I would wear them while sitting at my desk at work and the music would cut out if I turned my head. Didn’t matter if my phone was in my pocket or on my desk. Then I was on the phone and it also cut out for that, both the microphone and the speakers. I returned and got my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright... not comfortable and they don’t stay charged for long and if one dies out you can’t use neither until recharged

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Blue- Thank you for writing a review of the Jabra Elite 65t. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! The Jabra Elite 65t has up to 5 hours battery life on a single charge, with two additional charges available in the charging case for a total of up to 15
      hours. If you are experiencing trouble with the battery life, please contact the Jabra Support: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We want to provide you with further assistance. Thanks, again! Jabra

  • Rated 2 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to use them to talk it’s not a great idea. I don’t think that they are used for talking so the money I spent on them was not worth it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AONE - We are sorry to learn that your Jabra Elite 65t does not meet your expectations. The Elite 65t is engineered for the best true wireless calls and music experience, so you should not have troubles taking calls with the device. If you are having difficulty, we would ask that you contact us directly for assistance, either by completing the web form found at https://bit.ly/2wIr6ln, or give us a call. We would love to help. Thank you. Jabra

  • Rated 1 out of 5 stars

    Don’t spend money on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are horrible the fit the sound everything just in general with these headphones. I purchased these a little over a month ago and regret purchasing them. The sound is either to low or just to loud there is no in between also the fit they keep falling out my ear no matter when ear runners I put on, also when I move in certain ways the sound will shut off then come back on. I wish I could return these

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Judas1982- We kindly recommend finding a secure and comfortable fit with the Jabra Elite 65t for the best audio experience. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! We appreciate your feedback and we will most certainly share this information internally with the development team. Thank you for your review of the Jabra Elite 65t. Jabra

  • Rated 2 out of 5 stars

    Dissapointed with them...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds worked fine for the first few weeks that I used them, and now the right side bud will not retain a charge of much length at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loss risk. Not good fitting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for hubby and it just kept falling out. Stressed us out. Fear of losing. Waste of money to me. Disappointing because now he wont wear them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Starwars - We were sorry to learn that your hubby had troubles with the Jabra Elite 65t. Please take a look at the video tutorial we have available on the Elite 65t support pages of our website at https://bit.ly/2N0afBl. If you have any other questions or concerns, please reach out to us directly by completing the web form at https://bit.ly/2wIr6ln or give us a call. We are here to help! Thank you. Jabra

  • Rated 2 out of 5 stars

    Good features but bad Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some really cool features and I like the app but it was a bit uncomfortable on the ear and lots of Bluetooth interference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ears very easy!! Sound quality is good. No way to keep in ears!!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Paulo- we truly appreciate you taking the time to leave us feedback about the Jabra Elite 65t. While we are happy to hear that you are enjoying the audio quality of the earbuds, we are equally sorry to learn that you were not able to find a secure fit with the device. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite 65t: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here for you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Maybe great for some. Just not for all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Unfortunately they didn't fit well in my ears.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Familytime- We are happy to hear that you like the sound quality of your Jabra Elite 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns: https://bit.ly/2IoJ8Qo. Please feel free to contact us anytime. Thank you for your review! Jabra

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Kept falling out my ear I returned them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept failing out my ear, sound was great but for the price the construction wasn't working for me.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Jazzy - We are pleased to know you enjoyed the sound quality of your Elite 65t! We are sorry to learn that you were not able to find the right fit and that you returned them. We hope that in the future, if you have concerns about a Jabra device, that you will contact us so we can help! Thanks for your review. Jabra

  • Rated 1 out of 5 stars

    People do talk with their left ear also.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to have something like this but for some reason they think that I want them both in my ears all the time well whenever I'm in company I only want one in and I use my left ear. But gess what the only one that you talk out of is the right ear the other side is for music. I thought that at that price and the technology (lol) you could use either one to receive, make,and receive calls and notifications.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Joew710- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra EarBuds. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team for assistance or to provide any additional feedback or questions that you may have regarding your Jabra Elite 65t: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/contact-support. We appreciate your review and look forward to hearing from you soon. Thank you! Jabra

  • Rated 1 out of 5 stars

    Fit was too snug. Sound not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit a little too snug. It comes with different size ear pieces but it just feel like your ears are completely closed off and you can hear your breathing and heartbeat. I know they are supposed to block out sound but the feeling was weird. The sound was supposed to be superior to that of the Airpods but frankly the Airpods sound better. I would spend the extra money and just buy Airpods.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello brgnd78, thank you for sharing this information. Due to the nature of the fit with these earbuds, when a tight seal is created in the ear canal as intended, you may hear more internal noise as a result. To combat this, we suggest enabling the HearThrough feature (through the Sound+ app or by double-tapping the multi-function button) to hear more environmental noise. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! Regardless, we appreciate your feedback, and we will most certainly share this information internally. If you have any other questions or concerns, please feel free to contact the Jabra Support team directly through the Sound+ app. Please click About, then Jabra Support. Thanks, again. Jabra

  • Rated 1 out of 5 stars

    Do not buy these

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am very dissatisfied with this product. I had high hopes after breaking two pairs of beats headphones. However, these earphones are inconsistent. The sound goes missing in the right ear out of nowhere. The sound goes low on both. I scoured the internet and many other people have the same exact issues. But there are no answers on how to rectify it anywhere. Don’t buy this.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Queen - We are sorry to learn of your experience with your Jabra Elite 65t. Simply resetting the Elite 65t back to its factory default settings will resolve most audio and connection issues. If you have any questions or concerns, please contact our Product Support Team. Contact details can be found within the Elite 65t support pages of our website. Thank you. Jabra

  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Best on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tested Apple (AirPods are a joke), Samsung, Bose & Sony wireless earbuds and found deal-breakers with all. Jabra's Elite 65t are near perfect. Secure and comfortable fit. Great sound. Amazing battery life. Impressive array of features and controls. Connection rarely cuts out. No audio/video sync issues. Call quality is excellent. No one's had a clue I'm talking via in-ear headphones, even when they're covered with a hood or hat. Jabra finally got it right. Shame they're only available at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up taking these back bc they was to big for my ear and would fall out. I’m a female with small ears.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jenn, thank you for sharing this feedback. We truly appreciate it! It is unfortunate that you have returned the Elite 65t. Please contact Jabra Support in the future for assistance with finding the best fit for you. We are here to help. Thanks, again. Jabra

  • Rated 2 out of 5 stars

    Not great, but not bad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for the price. nothing special. call quality wasn't the greatest.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Stehorne1027, thank you for taking the time to write a review for the Jabra Elite 65t. It is unfortunate to learn that you are unsatisfied with the call quality. If you have other specific feedback to share, please contact the Jabra Support Team: https://bit.ly/37TepY1. We want to ensure that you are enjoying your overall experience. Thanks again! Jabra

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome wireless headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra has outdone themselves with these earbuds, known primarily for their wireless headsets, Jabra has once again put out a truly amazing pair of earbuds meant not only for wireless calls, but also for an amazing music experience. The Jabra Elite 65t is among Jabra's first foray into truly wireless earbuds and they have nailed it with this product. With crystal clear sound quality, simply outrageous 5 hour battery time, with another 15 hours by quickly recharging in the included charging case these earbuds will sound amazing all day long. The charging case is made to seriously stand up to some abuse as well as keep your earbuds from disappearing without a trace (they are small). Speaking of the earbud size, they are just the right size to fit your ears and with the 3 different sizes of ear caps to fit your ear canals without causing pain or discomfort for long music sessions. The earbuds are able to work with either iPhone or Android devices allowing you to place and take calls with voice commands as well as many other functions available depending on device. The available app allows you to customize how much sound to allow to pass through so that you can hear the full extent of your music or be more aware of your surroundings while on a call. The microphones are seriously magic and are able to clearly pick up your voice without picking up every single background noise. If you are looking for seriously amazing earbuds this is where you need to look. And if you are looking for a wireless headset to make or take calls without being super obtrusive, again look no further than the Jabra Elite 65t.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked well for about a month. Left ear bud stop working. Continues to not work.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lousy- Thank you for writing a review of the Jabra Elite 65t. These troubles you are experiencing with the Left Earbud is not expected. We hope you will contact the Jabra Support Team. We are here to provide you with further possible solutions. To reach out, simply go to our website and navigate to Support. From there, you will be able to find a list of all of our Frequently Asked Questions as well as our contact information. We are always happy to help! Jabra