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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 4,899 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great in ear wireless earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying the earbuds for almost three weeks I am more in love with them than the first time that I saw them. Amazing sound and quality looking equipment, with their size fit in probably one of the most compacts boxes that I have (I own couple of other wireless earbuds from other brands and the difference is evident). Fit quite nicely in the ears but they are not for sport or activities when there is a intense movement. They are however so well done than is the perfect technology for my office work (I pair them with phone and computer and all my calls go directly through them). The sound in reception is impressive and for the other side of the call nobody realize that I am using Bluetooth technology. Not a single drop in more than three weeks!. Finally, one of the most impressive performance elements is its battery, between the regular charge and the charge in the box, I've been without plugging it for more than two weeks (8 working hours for 5 days for 2 weeks). I wish my sport earbuds for the other brand would be as good sound, good battery and nice looking as the Jabra Elite. Only I wish my Jabra would be sweat prof and sport fixing and I will probably will get rid of all the others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are ok. They start to feel uncomfortable after a while.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi AbelJay- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 2 out of 5 stars

    Good until they are not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good product however had to take them back 2 times because they stopped working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Jabra Elite 65t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since the beginning I have problems with my headphones, left side way louder than right side, (u can see thousands of people with the same problem in forums), I called Jabra on Feb 22, did firmware update with not results, the offered an exchange and as per today almost 2 months later nothing. Very slow and bad Tech support.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Doug, We are sorry to hear that this has been your experience so far with your Jabra Elite 65t as well as our support team. You should expect clear, balanced audio in your headset, as well as a timely response from us to get your concern resolved. Please reach out to us so that we can investigate and resolve this issue. Thank you.

      Phone: 800-327-2230 (toll-free number is valid for calls made within the US)
      Monday - Friday 8:00 a.m. - 6:00 p.m. EDT Jabra

  • Rated 2 out of 5 stars

    2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, did not hold the charge. left ear always dropped.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello rafjas- We appreciate your review of the Jabra Elite 65t. We are sorry to hear that you faced challenges with the left earbud of your Jabra Elie 65t as well as challenges charging the device. We would be grateful for the opportunity to look into these challenges with you and to provide you with a resolution. We kindly ask that you contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We want you to have the best possible Jabra experience! Jabra

  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Finally... a worthy alternative to Apple AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an alternative for Apple's AirPods for over a year. The AirPods are great, except for the audio quality. They simply could be better. I have tried multiple wireless earphones from Zolo Liberty+ to the Crazybaby Air. Every one has some problem or another. Bad sound, bad fit, bad connection reliability, always something. The Solo Liberty+ were the best fo me up until these Jabra Elites came out. Excellent sound, great battery life, great fit, phone calls from both units, good connectivity. Everything is great. Buy these Jabra Elite 65t if you don't prefer the Apple AirPods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this bluetooth the sound was ok at first, after while the sound became low when I call someone I could barely here them but the person could hear me. When I listen to music it was low as well. I don't know rather it was a defect or not but it didn't work for me.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Thetruth - Thank you for reviewing the Jabra Elite 65t. We're sorry to hear about your difficulties while on a phone call using the device. Please contact our Support Team in the following link for further assistance with your challenge. https://bit.ly/3qHkv5u Jabra

  • Rated 2 out of 5 stars

    Bad fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid feel but bad fit and complains from friends that they can’t hear me

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Misterjava- Thank you for writing a review on the Jabra Elite 65t. We are happy to hear that you are enjoying the sound quality. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit We are sorry to hear about the trouble you are having with the microphone.We kindly ask to contact our technical support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support, so that we can look into this for you. Thank you for your feedback! Jabra

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Earbuds are amazing and by far the best pair I have ever owned. Setup: 5 stars Setup and pairing the earbuds is very easy with the app. App: 4.5 stars The app has a lot of really cool features and the ambient noise pass-through is really good quality. The mixer is one of my favorite things. The only things I would improve on with respect to the app is: i) increase the slider to boost the ambient noise; ii) include a mixer for different frequencies so you can filter out some unwanted noise (like water running which comes through really crystal and drowns out some other noises); and iii) increase the sensitivity to speech (it sounds a little distant but not bad). The ambient noise pass-through slider keeps defaulting to off but that my be user error somehow. Not deducting points for that. Ambient Noise: 4.5 stars For the reasons mentioned above. Calls don't sound "tinny" (see below) so there's no reason the speech sensitivity can't be improved on. Call: 5 stars You really can't beat the call quality for the size. The calls come through crystal clear and my talking doesn't sound distant or "tinny" to the person on the other end. Size and Comfort: 4.8 stars The earbuds are a LOT smaller than the Bose and more comfortable/stable than the Apple AirPods. I can shake my head pretty vigorously without fear of losing an earbud. The Jabra earbuds sit in your ear pretty well and are pretty comfortable. After a couple hours of use, I feel a little pressure buildup, but that probably can't be helped. Ease of use: 5 stars The earbuds are easy to use and turn on immediately when you pull them out of the charging case. Conversely, the earbuds turn off when you pull them out of your ear! Amazing feature. The earbuds fit well in the charging case too, which fits in just about any pocket comfortably. Bugs/Gripes: 4 stars There really isn't too much to complain about here so I'm being kinda picky. The issues mentioned above and missing features of the App/earbuds are my biggest complaint. This morning, the earbuds cut out about 6 or 7 times (for about 1/5th of a second over the course of about 20min) for seemingly no reason. Then the sound quality went back to normal. I'm guessing it might have been due to my movement and ambient noise interference. Overall: 4.6 stars I'm giving this "rating" 5 stars because Best Buy doesn't let you select a half star and I honestly can't give it anything lower than that. The earbuds are fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky in ears. Sound quality sucks. Case hard to open.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Shay - We are sorry to hear that you were not happy with the Jabra Elite 65t. The sound quality is highly dependent on securing a proper fit. With the right combination of ear gels, and proper placement of the buds in the ears, the Elite 65t should fit comfortably and sound great. We have developed a video to show how to obtain the proper fit: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02. We also hope that you were able to check out the Music Equalizer in the Jabra Sound+ app to customize your sound. The charging case should have a soft click when opening and closing, when the buds are sitting in place. If you believe that we can help, or if you have any questions, please do not hesitate to reach out to Jabra Support, and we will gladly assist you. Thank you for your review. Jabra

  • Rated 2 out of 5 stars

    I wasn’t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t satisfiedI wasn’t happy with it I got something different

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Carcar- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 1 out of 5 stars

    Smh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are trrrrrrash!! They kept falling out of my ear, I tried every single different little piece and nope......running, weight lifting....never stayed in. One would fall out more than the other..... I returned them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TruthTeller- We regret to hear that you have returned the Jabra Elite 65t. In the future, please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit. Thank you for writing a review. We truly appreciate it! Jabra

  • Rated 2 out of 5 stars

    Jabra Elite 65t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the sound quality or how they fit on my ears.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi BBshopper- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 2 out of 5 stars

    Yuck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for ears. Always falling out of earsPainful to wear

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Chad- Thank you for your review of the Jabra Elite 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item failed in less than 3 months I purchased on 8/22 failed by 11/22

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nightryder7, we are sorry to learn that your Jabra Elite 65t is no longer working properly. We would be happy to help you with this to see if we can get the product working as expected. There is also a one year warranty on the product. Please reach out to us directly so that we may assist you with this: https://www.jabra.com/supportpages/Jabra-Elite-75t/100-99090000-02/contact-support. Thank you for your review! Jabra

  • Rated 2 out of 5 stars

    Not comfortable in my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find these ear buds comfortable and returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked fine for a while

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earpiece quit working after a little over a year.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi morgansc1- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too big for my ears. They also felt uncomfortable. I returned them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Sincere, We are sorry to hear that you did not enjoy the Jabra Elite 65t as much as expected. We have a video that shows tips to get the best fitting and most people can find an option of the 3 sets of included eargels that works for them. In the future, please always feel free to reach out to us with any concerns. We are always happy to help! Thank you. Jabra

  • Rated 2 out of 5 stars

    Not horrible, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good, connectivity was inconsistent and they would not stay in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left pod dead...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 2 months, then left pod went out...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Texasred - Thank you for reviewing the Jabra Elite 65t. We're sorry to hear about your left earbud no longer functioning correctly. Please contact us at the following link so we may further assist you. https://bit.ly/3jDiW6b We hope to hear from you soon. Jabra