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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 4,899 reviews
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t stay in ears and tried all 3 sizes for ears.Ruined my workouts

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Revolutionary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a guy that has invested a silly amount of money in headphones over the years. I have tried different brands of Bluetooth buds and most have failed. Most either sound terrible or produce inadequate volume or worse yet, they cut out on one ear or the other. I was attracted to these simply because of the Bluetooth 5.0 technology and FINALLY have struck gold. These are awesome! they fit great, run forever, have great controls and sound 90% as good as my $500.00 Shure 535's. they never cut out and deliver plenty of punch. For $169.00 this was a home run. I highly recommend these beauties to anyone that needs or wants to be wireless. Still, nothing is as good as wires but these come close enough

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t connect both earbud n when i did they would disconnect .

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Johnyboy, we are sorry to learn that you have experienced connectivity challenges with your Jabra Elite 65t. You should be able to use both earbuds simultaneously, or the right earbud independently for both music and calls. Please reach out to us at your earliest convenience so that we may assist you: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/contact-support. We want to make sure that you are having the best experience possible. Thank you for your review! Jabra

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again. Less than 6 months and the ear buds no longer charge fully. Have tried multiple time to contact Best Buy AND the Geek squad protection plan that I purchased with them to no avail. Call is dropped or I sit on hold forever. VERY DISAPPOINTED

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi GarageBoo- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 1 out of 5 stars

    Poor sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a possible replacement to my Jaybird Vistas which have excellent music qualities but lack in voice from phone. These were horrible on all accounts. Even my jr high student refused them so they were immediately returned for a refund.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Steve- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are unsatisfied with the call quality. In the future, we kindly suggest testing the Jabra Elite 65t with a second smartphone to see if this challenge persists. Regardless, we are happy to know that you were enjoying the sound quality. Thanks, again for sharing your feedback. Jabra

  • Rated 1 out of 5 stars

    Dont buy, Horrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December they was good until last week..Hardly any sound is coming out u gotta hold your finger on them while it's in your ear for it to hold in place..Defected i have warranty..Never dropped or have they gottwn wet..Trading them in for galaxy buds plus+..

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Franklin- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too big and didn't have the bass that I was expecting.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- thank you for writing a review about the Jabra Elite 65t. We are sorry to hear that the bass did not meet your expectations. If we can improve your experience in any way, please contact our support team and we would be happy to help: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you! Jabra

  • Rated 1 out of 5 stars

    The worst!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because it was special price, but when I started using them they had an abnormal noise, I asked customer service for help but they answered me several days later. I returned them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Maico- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Rated 1 out of 5 stars

    THEY ARE AREN'T AS ADVERTISED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds because I have had good luck with Jabra products in the past; however, these did not measure up. They are hard to keep in your ears and have only worked intermittently. They are hard to connect and currently do not transmit. I would not recommend them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning it. It gave me feedback and echo’d. I couldn’t eliminate that so back to the store it goes.and the fit inside my ear is way to tight and shuts off all sound to my surroundings. Can’t tell if I was talking too loud or not.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mgr8ful- Thank you for writing a review of the Jabra Elite 65t. We are sorry to read that you will be returning your Jabra device. We are sorry to read that you heard an echo while using the Earbuds. We kindly suggest contacting the Jabra Support Team: https://bit.ly/2IoJ8Qo. We are here to provide you with the best assistance! Thanks, again. Jabra

  • Rated 2 out of 5 stars

    I returned them they didn't work out for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling g out of my ear so I returned them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this wireless earbuds and the new Ssmsung wireless earbuds is that they pick up all the surrounding noises. Sometimes the surrounding noise drowns out the voice of the person using these earbuds. I returned both of these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tekco- Thank you for writing a review of the Jabra Elite 65t. To reduce ambient noise, the latest generation of Jabra true wireless earbuds offer four-microphone technology (two microphones placed in each earbud) which point toward the user’s mouth and pick up the voice. To give the best possible audio quality on the receiving end of a call, digital signal processing is used to remove background noise, such as wind when the earbuds are used outdoors, and office noise when they are used indoors. True wireless earbuds perform well for music and calls in many different environments. However, the design and wearing style of the earbuds, with the microphones located in the ears rather than next to the mouth, may in some situations present a challenge picking up voice or filtering out background noise, compared with Jabra products that have a different design and wearing style. Other products may offer higher levels of noise reduction on the receiving end of a call because the microphones are placed closer to the mouth, for example in a boom arm or on a cord. Regardless, your feedback is greatly appreciated. Thanks, again! Jabra

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as loud as the apple airpods, kinda bulky too.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MaHI, We are sorry to hear that you did not enjoy the Jabra Elite 65t. Getting the proper fitting will ensure the best audio volume as well as keep your headset streamlined for looks and feel. With any future Jabra products, please feel free to contact us with any questions, we are always happy to help. Thank you. Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Fit makes the sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try all the ear gels you know you have the right fit when they sound best. Use the small gels if the fit is loose it won’t give good base. The battery life is excellent, phone calls are very good. I wear them almost all day at work, many people don’t notice I have them in and just start talking. It takes a little time to get used to the fit but you’ll get there as I did. I was impressed by music quality for all types. My only complaint after 2 months of daily usage is the case is flimsy, the buds fall out. At nearly 200 bucks a rubber band is the work around. They could have done better with the case. But I give these high marks for sound,fit,battery life and phone use. They could have had the fifth star if the case was better. Be careful or you could lose a bud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Sound, but charging case breaks at hinges.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these earbuds for music and also listening to Audible. but the charging case broke at the hinges. Poor quality plastic hinge. I am going to call to see if they will replace the case.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Themusclemasher- Thank you for writing a review on the Jabra Elite 65t. We are so happy to hear that you are enjoying the Jabra True Wireless Ear Buds. We are sorry to hear about the charging case. This is certainly not what you should expect. We kindly ask to please contact our support team: https://www.jabra.com/support#/, as soon as possible! Thank you. Jabra

  • Rated 2 out of 5 stars

    Not a good battery life span

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The88 would not last long like they stated they would.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello PrisLove - We were sorry to learn that the Jabra Elite 65t did not meet your expectations. The battery in your Elite 65t should last up to 5 hours between charges, and the case should allow the buds to be charged twice before needing to be connected to a power source. If this is not what you are experiencing, you can reach out to us by completing the web form found at https://bit.ly/2wIr6ln or give us a call. Thank you. Jabra

  • Rated 1 out of 5 stars

    Won’t keep charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after 10 months. I used these for work and they just stopped keeping a charge. Case won’t charge earbuds no matter how long the are plugged in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jabra okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks and the left one quit working!!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Otis - We were sorry to learn that you are having troubles with your jabra Elite 65t. We invite you to contact our Product Support Team directly by completing the web form at https://bit.ly/2wIr6ln or give them a call. They would love to help you! In most cases, issues such as those you are experiencing can be resolved by simply resetting the device. You can also find a lot of great information on the Elite 65t support pages of our website at https://bit.ly/2VOPQY6. Thank you. Jabra

  • Rated 1 out of 5 stars

    nightmare to get them operational

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we took these back. we could not get them operational even with the help of the best buy experts. Conversely it took 10 minutes to get the apple airpods operational from opening the package and connecting to our iphones to listen to music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange them twice to get ones that worked.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lori - We are sorry to read that you had to replace your Jabra Elite 65t. We are sure you will find the new headset to meet your expectations. In case you require any assistance, we encourage you to reach out to our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope you enjoy your Elite 65t, and thank you for your review. Jabra