Customer Ratings & Reviews
- Model:
- 100-99000000-02
- SKU:
- 6181245
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.
This summary was generated by AI based on customer reviews.
Not for computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Zoom correspondents systematically tell me that my voice sounds pixelated with these Elite 65t. Jabra customer service just confirmed that they don't really work well with computers or smart TVs. Get another pair.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JustLookingForGoodProduct- Thanks for your review of the Jabra Elite 65t. At this time we do not recommend you pair your Jabra Elite 65t directly with a TV or a computer as it is optimized to be used primarily with smartphones or tablets running either iOS or Android. While many of our users have found success pairing their devices to their TVs and computers, this is not something that we officially support. For this reason, we cannot guarantee device performance or provide support for performance problems that may result. We encourage you to check out our support article, linked here: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/faq/Can-I-connect-my-Jabra-Bluetooth-device-with-a-computer-or-softphone#/, to see our system requirements for using your Jabra Elite 65t with an unsupported device. Please contact us directly if we can be of further assistance: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support#/.
not right for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product requires the use of both ear pieces. I was hoping I could get away with just one, but it didn't work well. I can't have both ears covered all the time because it is important that I be able to hear what is going on around me. It had to be returned.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Granny - We are sorry to hear that you had to return your Jabra Elite 65t. We want for you to know that the right ear bud can be used independently with the Elite 65t, or both ear buds can be used together. Also, there is a feature called HearThrough, that can be enabled by double-pressing the multi-function button on the right ear bud, or through the Sound+ app. HearThrough opens the microphones, allowing you to hear more environmental noise in your surroundings. If you ever have any questions or concerns regarding a Jabra product in the future, please reach out to Jabra Support. We will happily assist you. Thank you for your review.
Expected more from reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews rant and rave about sound quality and comfortably. Neither sound or comfort was for me. Calls sound okay. Definitely not for music use. Might have to go back to the AirPods.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello- We are sorry to hear about what you are describing. We kindly recommend to contact our technical support team so that we can look into this for you: https://www.jabra.com/contact/support/jabra-support-consumer. We want you to be completely satisfied with the Jabra Elite 65t. We hope to hear from you soon. Thank you for your review!
Don't spend your money Jabra ear buds - garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 1 month, spent $100 + and now won't charge. only used occasionally. Don't waste your money on Jabra, they used to be good but no more
No, I would not recommend this to a friendBrand response from Jabra
Posted .We're sorry to read that you're having this challenge with charging your Jabra Elite 65t. We'd be more than happy to assist you with this. Would you kindly contact our Online Support Team by sending us an instant message on Facebook or Twitter? Thank you!
Terrible no customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the left does not seem to connect no matter what I do. Jabra is difficult to contact as I can not find a number to call. these are a lot of money to not be working correctly. bought these in Feb 2019 and its now May and I can only hear out of one.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Melissa - We are sorry to hear this! This is not expected, and we would be more than happy to assist you. You can reach us by calling: 1-800-327-2230, option 1 or by filling out this online web form: https://bit.ly/2wIr6ln. We look forward to working directly with you to improve your experience. Thank you for your review!
Didn't last
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange them for a better brand. I used them for less then a year and they stop working. It mentioned it was waterproof but I don't think it was. Also, they fell out several times while running.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Royale, thank you for writing a review of the Jabra Elite 65t. These challenges are certainly not expected. To kindly clarify, your Jabra earbuds have an IP55 rating which indicates they are dust resistant and can resist a sustained, low-pressure water jet spray. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit. If you have any other questions or concerns, please do not hesitate to contact Jabra Support: https://bit.ly/2IoJ8Qo at any time. We are here to help.
TRASH!!!! Don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to waste money go ahead and get these head phones. The left will go out and all the company will say is to reset them. Which is no help. I should have just saved and got the beats. DONT WASTE YOUR MONEY!!!!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Marc888- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Not very good if you want to be comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return them. They wouldn't connect to my phone and they were uncomfortable to wear. I did not realize they made earbuds this big.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Chris- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you have decided to return your Jabra device. The challenges you are describing when connecting your Jabra Elite 65t with your phone are not expected. We are also sorry to learn that you are having trouble finding a secure fit. In the future, we recommend contacting the Jabra Technical Support Team. We would be happy to provide you with further possible solutions. We want our Jabra users to have the best experience with their Jabra purchases. Regardless, your feedback is greatly appreciated. Thanks, again for sharing.
Jabra Ear Buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to maintain sound quality for both ears Unable to connect to blue tooth, even after deleting all other devices. Extremely frustrating!
No, I would not recommend this to a friendThey sucked!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy at all with these ear buds!! I tried taking them back, but it was to late the 15 day grace period had passed!! I wish I had been informed when I picked them up in store!! Now I'm stuck paying for something I didn't like!!!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Norma - We are sorry to read that you are not fully satisfied with your Jabra Elite 65t. If there is anything we can help you with to improve your experience, please reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We are happy to help, and we hope to hear from you soon.
Left earbud stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same issue others have had, where one earbud stops working and charging after a little over a year. Terrible durability and I won't be purchasing this brand again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello mjs122- While we are glad to hear that you were enjoying your Jabra Elite 65t, we regret that the left earbud of your device is no longer charging. This kind of behavior is certainly not what we expect from any of our products. We would be grateful for the opportunity to look into this challenge with you and to provide you with a resolution. We kindly ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here for you.
You live and you learn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could return these earbuds. They will not stay in my ears no matter what size ear gummy is used and I shouldn't have to download an app to control the volume. Hindsight is 20/20.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Shauuni- It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit!
The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. Please feel free to contact us anytime: https://bit.ly/2IoJ8Qo. Thank you for your review!
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear went out after 3 days. Exchanged the for new ones thinking maybe it was just those certain earbuds. 2nd pairs right went out again & this time after only 2 days. I will never buy this brand again. TERRIBLE!!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello 2LOUD- Thank you for writing a review on the Jabra Elite 65t. We are sorry to hear that you had to return the Elite 65t, and that the challenges persist with the exchanged set. This is certainly not what you should expect, and we kindly ask to contact our technical support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support, so that we are able to resolve these troubles you are experiencing. Thank you for your feedback.
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t use only one side, connect only right side , chargeable sometime, sometime don’t, when use gps, the sound is on and off .. am gonna return it definitely go back to AirPod,,, sorry for bad reviews but it’s true
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Kwang- Thank you for your review on the Jabra Elite 65t. You can play/pause by pressing the multi-function button or by pausing from the phone. If you use the Right Earbud independently, the volume has to be controlled from the phone, and you have to skip tracks from the phone (since you aren't using the Left Earbud). The Right earbud is where the Bluetooth connection between your phone and the Elite 65t is hosted. The Left Earbud is then connected to the Right Earbud through a different kind of connection (not Bluetooth), and that's why it won't work independently (since it doesn't have a Bluetooth connection with the phone). The challenges you are describing with the charging case is certainly not what you should expect. If you have not returned the product, we kindly ask to contact our technical support team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here to help you!
Don’t waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with these. The bass was non-existent no matter how i adjusted the eq in the app and none of the tips would keep them in my ears . Definitely going to be returning them
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Leslie- Thank you for taking the time to leave us a review of the Jabra Elite 65t, we appreciate your feedback. We regret to learn that you are not satisfied with the bass-level of the earbuds. This is certainly not what we expect as we believe that the Jabra Elite 65t maintains a nice balance between the highs, mids, and lows of the audio you are listening to. In order to get the best possible audio quality with your Elite 65t, we recommend making sure your earbuds are placed correctly in your ears. You can check our support page here to ensure you have the proper adjustment: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Ensuring you have the best fit with the eargels on your Jabra Elite 65t earbuds is also vital for making the most out of the passive noise cancellation function of your earbuds. A snug fit will create a seal around the outside of your ear canal, which will in turn prevent ambient noise from getting in to your audio stream. Furthermore, we strongly encourage you to check out our support article which details our helpful tips and tricks on how to get the best possible audio quality with your Jabra Elite 65t: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500/100-99000000-02/faq/How-do-I-get-the-best-sound-when-listening-to-music-and-watching-videos#/. Please do not hesitate to contact us if you have any other questions or concerns about your earbuds prior to returning the device: jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support#/. We are always here for you!
Piece of crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a little bit. Lasted 4 months then stopped charging. Wouldn’t hold a charge and only able to use once (an hour) before having to be charged. Unable to return
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Al721, thank you for writing a review of the Jabra Elite 65t. We regret to hear about these troubles you are experiencing with the Earbuds after four months of use. This is not expected and we apologize for these inconveniences. We recommend contacting the Jabra Support Team: https://bit.ly/2IoJ8Qo. We want to gather more information and provide you with further possible solutions. We hope to hear from you soon.
Good at first. Poor battery life 10 months in
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them for about 10 months and the battery refuses to charge beyond 15 - 20% now. Loved them up until this point buy $80 for such a short battery life is not worth it long term
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Matt - Thank you for reviewing the Jabra Elite 65t. We're glad to hear you enjoyed the headset but regret to hear about your troubles with battery life. Our Elite series headsets come with a one year warranty with an additional year added on with free registration in the Sound+ App. Can you give us more details about your issue by contacting us at https://bit.ly/2USI8Kn We hope to hear from you soon
Quit working after 1 use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Expensive and broke after using one time. Wouldn't turn on again after 1st use. Yes its fully charged. The right ear piece won't come on or work.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Rabble! Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with your Right EarBud, as this is definitely not what we would expect. We kindly ask that you contact our Technical Support Team, as we would be happy to get this resolved for you: https://bit.ly/2wIr6ln. We look forward to hearing from you!
Fit was horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the Bose Soundsports. I gave the Jabras away because when making a call, there was too much background noise for anyone to hear me and the fit was so uncomfortable I just took them out and didn’t use them again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Scooter - We are sorry that you are not completely satisfied with the fit and call quality of the Jabra Elite 65t. Regarding the fit, the three sizes of eargels are designed to fit most ear shapes and sizes so we encourage users to try the different sizes to find the best fit for them. We also regret that you experienced significant background noise in calls. Our technical support team is standing by ready to assist in this situation, so we encourage you to contact us for help: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a sound imbalance, connectivity problems and the left earbud gave up after a month of use. Just doest work. Dont buy. Get airpods instead. Sure they look stupid but will be better than listening to garbage.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Avarokin - We are sorry to read that you have experienced an issue with sound imbalance and connectivity with your Jabra Elite 65t! This is not the quality you should expect from the Elite 65t, and although we understand you have already returned your set, feel free to reach out to us if you have any other questions: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.