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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 4,899 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Soooo Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of I have to say that these sound sooo good!! Bass is great with nice clear highs and mids. They’re also very lightweight and compact. Pairing was quick and haven’t had any issues with connectivity. It also comes with the Jabra App which seems to work pretty solid although I haven’t played with it that much. Definitely sound better than Apple AirPods and much more defined than my Kicker EB300bt!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ddnt work well with my Samsung, one ear only works. It’s not a good buy for me

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Hally- Thank you for taking the time to write a review of the Jabra Elite 65t. We are sorry to learn that you are facing some trouble with your Jabra Elite 65t. We recommend contacting the Jabra Support Team: https://bit.ly/37TepY1. We want to gather more information and provide you with further possible solutions. Thanks again. User feedback is greatly appreciated! Jabra

  • Rated 1 out of 5 stars

    Purchase of an item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the ear buds, lost one the following week i purchased them, had the item insured and couldn't get it placed

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Nelly1979- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with your Jabra Elite 65t. This is certainly not what we would expect. If you have any additional feedback or questions, please contact us so that we can gather some additional information and provide you with a solution: https://www.jabra.com/supportpages/jabra-elite-65t/100-99090000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you! Jabra

  • Rated 1 out of 5 stars

    Not for active use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is poor. Uncomfortable to wear. Only good if your not move.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi BartlettCP- Thank you for your review of the Jabra Elite 65t. We are so sorry to hear that you are experiencing difficulties with the fit of your Jabra Elite 65t. This is certainly not what we would expect. Please feel free to check out our YouTube Tutorial that we have available on our YouTube Channel. Please search for the following title on YouTube: How To Get The Best Fit And Performance With The Jabra Elite 65t. This video will offer further guidance on finding the most optimal fit for you. We hope this helps. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wow!!! These buds are great!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying headphones and earbuds a lot over the last few years .... and I have to say, the Elite 65t is proving to be one of the best. I am a heavy Apple consumer so iPhones, iPads, Macbooks, and AirPods can be found all over my house. I have also recently purchased the Sony WH-1000XM2 (replacing my Bose QC35s). With the exception of the Sony headphones (which are over the ear and thus not really comparable with the Elite 65t buds), the Elite 65t buds really sound outstanding - way better than most. The fit is great, the functionality of the controls are easy and effective, battery life is very good, and the App allows the user to control several factors including sound adjustments via an Equalizer and a "Hearthrough" function that adds a user friendly feature. All in all, a very nice package. Do I have any concerns - well maybe a few minor ones. First, the App is a little buggy at times - but rebounds after a few iterations. I am also having an earbud tip "fitting" issue in one of my ears - which I am hoping to resolve soon with the purchase of additional sized tips. (One ear seems to need a better seal than even the largest tip provides .... maybe I have an odd size ear canal????). Bottom line, these are really great earbuds and are highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good. Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get them to connect to the phone, try several times, different methods.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Fish, thank you for writing a review of the Jabra Elite 65t. We kindly suggest resetting your Earbuds:https://bit.ly/34F5njr. If you continue having trouble, please contact the Jabra Support Team: https://bit.ly/2IoJ8Qo. We are here to help you! Thanks again. Jabra

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. I don’t understand how they have so many stars. Wouldn’t stay in my ears, sound quality is poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sounding buds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra: I'm a huge fan of bluetooth audio and I've reviewed a few over the past few years. Given the price point of these, they rival some others that I've used - and those bluetooth earphones had connecting wires. Setup was a breeze and I opted to install the Sound+ App on my Android device. There are a bunch of tunables in the App which makes these earbuds even nicer. The app allows you to tune the sound for your liking and even has a feature called "HearThrough" - which allows you do pause your music and enables the sounds from your surroundings to be amplified into your ears - so you don't have to pop them off to talk to people. HearThrough is also tunable based on my much you want the audio amplified too. If there's a bunch of background noise, I feel that voices aren't as pronounced and it does force me to pop an earbud out. These earbuds offer some nice sound and stay pretty secure in my ears, however after an hour or so, my ears do get a bit sore which requires me to pop them out. Normally, I bring earbuds to Best Buy because the interference is so severe that a constant stream of music is impossible. I wore these all around the store and had very minimal disruptions, it’s what I wish all of my other earbuds had. I have been able to pair this to my Android Phone as well as my Windows 10 laptop and have been able to have Skype calls without interruption or degradation. I noticed delays in sounds when using my phone -- the keyboard click sounds in particular and the voices on YouTube are a bit delayed. This isn't the case for my $15 Anker SoundBuds Tag, however - so it's not like this can't be fixed with a firmware update. The charging case is nice and with most things going to USB-C these days, this stayed at Micro USB. I have to push myself to keep the buds and case together and I’m doing OK. If I didn’t, I can see me misplacing either the case or 1 of the buds. In reading Jabra’s website, it appears that I you can buy a replacement bud, should one get lost or destroyed. Overall - these are a 4.5 in my book Pros: Sound Features with App Price Cons: Price (if paying over $150 is too much for you) Audio Lag during Videos MicroUSB charging case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not open the charging case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bud are a bit chunky, but never really gave them a shot because the Charing case would not open with a fight!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cassandra- Thank you for your review! We are sorry to hear that the Earbuds are a bit chunky. We are also sorry to hear that the charging case was difficult to open. Your feedback is truly valuable to us, and we will be sharing this information internally.
      We kindly ask to please contact our Jabra Support Team: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support if you have any questions or concerns, we are here for you. Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Favorite.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, i'm one of those people that don't do reviews. Not because I'm too good to write one, but because I seldom have time. With that being said, the fact that I am making time to write this should imply something. Anywho, I didn't read other reviews yet, but seems like there's a few low ratings. Why? I don't get it. I have never used apple airpods, but I know for a fact these are better. 1. sound quality is superb and the mobile app allows you to control bass, sub, and other audio output edits. 2. battery is amazing. I don't even remember what the battery life on this thing is, being busy all the time, but it's been over a week of having the charging case in my bag while using it on and off throughout the week and the light has now just turned yellow. I use it to get between classes and while studying, so quite frequently. I'm impressed. 3. It's light, doesn't fall out of my ear, and it doesn't have that stupid rod sticking down like apple pods. 4. Color is slick, i've received compliments saying that I look very futuristic trendy with them on.... 10/10 recommend. peace techfams.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Overall very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I have bought several wireless earbuds. Sound is the second best I have owned, Bose hands down has the best sound. These I think are going to be my go to buds because they are lightweight, the sound clear (not alot of bass which is ok for me) and they fit pretty snug. The ONLY issue I am having is they are cutting in and out occasionally. If I put them back in the case, they are fine. I'm going to do an exchange and see if I just got a lemon pair which I am hopeful that is it. Other than that I do recommend these buds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps falling off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it installed it fell off a few days later. Took it back they taped it up but it didn’t even last a day this time.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Works, The Jabra Elite 65t should be able to sit well in your ear with comfort and stability. We have a video that shows how to get this fitting for yourself. This will include selecting the best set fromt eh 3 included sizes of eargels, as well as the "twist" to seat them correctly. We hope this video helps.
      https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02 Jabra

  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a few weeks despite no physical or water damage

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Acema13 - We are sorry to learn about your experience and invite you to contact our Product Support Team for assistance.  Contact details can be found on our website within the Elite 65t support pages.  Thank you. Jabra

  • Rated 1 out of 5 stars

    Don't stay in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay in your ears ,weak bass sounds like talking under water when using mic . Another don't buy suck,suck ,suck!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jabra wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work and I couldn’t return it because I don’t return it with in 15 days

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi there- Thank you for taking the time to write a review. We are sorry to hear about this. Please reset your charging case:
      Open the charging case and place the earbuds inside the case.
      Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
      (Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
      Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
      Allow the earbuds and the case to charge for 2 hours to receive a full charge.
      If you continue having trouble, please contact Jabra Support: https://bit.ly/37TepY1. We are here to help! Jabra

  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable at all they started my ears after on hour. Kept falling out of my ear. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears and quality didn’t last long. They cut in n out constantly had to delete app n re set it

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Apap- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are having trouble with the Bluetooth connection and the Sound+ app. This is certainly not expected, and we apologize for any inconvenience. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit. If you have additional questions or concerns, please contact Jabra Support: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We are here to help! Jabra

  • Rated 1 out of 5 stars

    These Suck!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds suck, don’t buy them. Bought 2 different sets that never would turn on.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Thesesuck, thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are experiencing these behaviors with your Jabra Elite 65t. This is not expected. We kindly suggest contacting Jabra Support: https://bit.ly/3CXD1gX. We want to gather more information and provide you with further possible solutions. Thanks, again! We hope to hear from you soon. Jabra

  • Rated 1 out of 5 stars

    Jabra Earbuds- Horrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! They would not connect to my phone no matter how many times I tried.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      We are sorry to hear that you are not satisfied with your Jabra device. We would love to answer any
      questions or address any concerns you may have about the Elite 65t and we encourage you to contact us at your earliest convenience. In order to reach us, simply go to our website and navigate to Support. From there, enter the name of your device. There, you will be able to find our Frequently Asked Questions, as well as various other resources and our contact information down at the bottom of the page. We want you to have the best possible Jabra experience! Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Terrific All-In-One Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are probably the most well-rounded truly wireless package we've seen yet. I've tried quite a few different pairs over the last year, and most of them fell flat except for the AirPods. From a functionality standpoint, these are right on par with the AirPods, but look and feel so much better in the ear. The sound with these buds is very good for the truly wireless class, so long as you pair the right size buds to create a good seal around the ear. The EQ settings can also be tweaked via the Sound+ app so you can really hone-in on what sounds good to you. The only slight bummer is no custom or preset EQ abilities, but that could be added later via an app update. Lows, mids and highs are shockingly good out of the box with a well-balanced sound. Bluetooth 5.0 is a god-send. While range is about what you expect from Bluetooth earbuds in my experience, the connection is so stable. I've only had one drop out that lasted for maybe 1ms, otherwise the connectivity has been stellar in a lot of different environments. The buds connect to my phone within two seconds of taking them out of the case nearly every time, so by the time I get them in my ears I'm already connected. The fit will should be great for most ears. I do get the occasional itch after listening for an hour plus, but that's to be expected with silicone tips. I just pop the bud out, scratch and throw it back in. I do wish comply foam tips were included, but those can be purchased separately for a small amount. Even through intense sweaty workouts, I never have a problem with these coming loose. They are not sweat resistant however, but the 'Active" version of these same buds will be out in April. I don't think sweat will be much of a concern with this version anyways though. Call quality is good, and to be honest, I prefer using the earbuds for phone calls on my Pixel 2 XL vs the phone speaker. Callers have yet to complain about my voice and tell me I sound crystal clear even in nosier-than-usual environments. The buttons on each buds are very good and easy to use. You get volume controls on the left which work easily. While I'm not 100% fond of the feeling it creates in your ear when pressing the buttons, it's only for a slight moment. The multi-function on the right button will play/pause, invoke an assistant, or power down. Very good stuff going on with these buttons. I do wish assistant support was a little better. I use Google Assistant and the downside here is that it will not read notifications as they come in, and using the button to invoke it comes with a delay. Not a deal-breaker by any means, but something to consider if you are a heavy assistant user. Alexa is built-in, so that's a plus. The charge case is simple, but it's nice. It fits just fine in the change pocket of my pants, and provides a case battery light on the outside with the buds charge light on the inside. The only thing I wish it had was magnetic capability for the buds. When you place the buds in the case they just sit on top until you start charging. Magnets for a more secure sit would be great. In conclusion, these are fantastic and very well-polished. This has been a tough category for a lot of manufactures, but Jabra has found the magic with the 65t's. They have a great look, sound great, connectivity is great and the functions are just great. A+ product.

    I would recommend this to a friend