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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 4,899 reviews
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work properly or connect well with Bluetooth was disappointed the sound quality was less than perfect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No crisp Soond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended. Falling from the ears and the sound is not crisp and clear compared with the Apple EarPods. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Minetoy - We are sorry to hear that you were not satisfied with your Jabra Elite 65t. The Elite 65t was designed to fit most users, so it is rare when it does not fit. Of course, the sound quality is related to obtaining the proper fit, so we are sorry that it was not up to your liking. We regret that you returned the product, but if you have any questions in the future regarding a Jabra product, please do not hesitate to contact us: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you! Jabra

  • Rated 1 out of 5 stars

    They sounded terrible on calls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone complained that I sound like I was on speakerphone I was just really bad I’ll return them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Joecrush- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you ended up returning the Jabra Elite 65t due to the call quality. In the future, please contact the Jabra Support team: https://bit.ly/2IoJ8Qo. We are happy to assist you. Jabra

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    187.00 product no charging cable, no warning on the box how are you supposed to charge this. Sad was a christmas present

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Garyp - We are sorry to hear this! The Jabra Elite 65t is supposed to come with a micro USB to USB charging cable. We recommend that you plug the cable into a PC or laptop, or a wall charger that supports 500-2100mA. Please contact us if the charging cable was missing from your box: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review. Jabra

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 2 months then left earbud went completely out. This was my 2nd set to do this.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello KENNY- Thank you for your review of the Jabra Elite 65t. We are so sorry to learn that you are experiencing difficulties with the Left EarBud of your Jabra Elite 65t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 65t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you! Jabra

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    They are fairly good.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great for the size of them but I found connection to the phone to be iffy at times. Other then that they work great. It comes with a charging case which includes 2 charges and they last around 4 hours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the different covers on and they did not feel secure, so I bought power beats

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Amethyst, thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are having trouble finding a secure fit. We kindly recommend mixing and matching the included accessories to help find the best fit for you. If you require further assistance with your Jabra Elite 65t, please feel free to contact the Jabra Support at any time: https://bit.ly/2IoJ8Qo. We are here for you and happy to help. Jabra

  • Rated 1 out of 5 stars

    Don't buy these.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear stopped working within two weeks of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working one month after warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for one year. Then right earbud quit one month out of warranty period. Won’t buy Jabra ever again.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Joey - We are sorry to hear that your Jabra Elite 65t has stopped working! Please note that the Elite 65t also has an extended two-year warranty against water and dust when registered in the Jabra Sound+ app. We encourage you to reach back out to our technical support team so we can continue working towards a solution with you. Thank you for your review. Jabra

  • Rated 1 out of 5 stars

    Jabra no thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price your paying for this item just buy something with more quality not a very good product.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi MrNiceGuy - Thank you for your review of the Jabra Elite 65t. We are so sorry to hear that you are experiencing difficulties with your EarBuds and that you are not completely satisfied with your purchase. We kindly ask that you contact our Technical Support Team as we would be happy to assist you with this: https://www.jabra.com/contact/support/jabra-support-consumer. We appreciate your review and look forward to hearing from you soon! Jabra

  • Rated 1 out of 5 stars

    The don’t last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great at first then after 1.5 yrs they stop working. I wouldn’t buy them again

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Gekar00, thank you for writing a review of the Jabra Elite 65t. We are sorry to read that after 1.5 years, you started to experience some trouble with the Jabra Elite 65t. We kindly suggest contacting the Jabra Support team, so that we can gather more information and provide you with further possible solutions. To contact us, simply open the Sound+ app, click About, then Jabra Support. We are here to help you. Thanks, again! Jabra

  • Rated 1 out of 5 stars

    One ear works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear works. I have tried multiple times to pair it but one ear refuses to work

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Babbs1- Thank you for writing a review of the Jabra Elite 65t. The Left Earbud must be in range with the Right Earbud to function properly. If you continue to have trouble, please contact Jabra Support: https://bit.ly/2IoJ8Qo. We are here to help! Jabra

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well for 2 weeks. Then Right headphone stopped working for no reason.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Pepe - We are sorry to learn about your experience with your Jabra Elite 65t. Please contact our Product Support Team for assistance. Contact details can be found on our website at https://bit.ly/3fm59Py. Thank you. Jabra

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had these for two weeks in the left ear piece started cutting in and out very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Bowens, thank you for your review of the Jabra Elite 65t, we really appreciate it. We are very sorry to hear that you are experiencing disturbances in the audio in your left earbud. That is certainly not what we expect. Please contact our product support team at your earliest convenience so that we may look into this challenge for you: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We look forward to hearing from you soon! Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    This Buds for You!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I couldn't resist. Seriously, I am a fan of most things Apple, but I had to draw the line at the Airpods. I didn't have a necklace to match! Also a big fan of bluetooth earpieces for use with my iphone. I hate holding a phone to my ear and voice assistants are best enjoyed hands free. After many purchases I settled on the Jabra Stealth. I love it. It is by far the best I have used, but while fantastic in every other way it is not really intended to be your go to for music. Enter the Elite 65t. I bought it for music, but it may force my Stealth into retirement. My experience so far; Nice look to these, professional and low profile! Easy set-up. Good battery life made great with the charging case. Sound quality good, but you need the right size gel to get the base you want. Passive noise canceling, again, the gel fit matters. The call quality surprised me, great on both ends. I actually had a friend that I chat with regularly noticed the call quality was better not knowing that I was on the 65t. The sound app is very helpful. Summary point: I would buy these again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There hurt my ears even more than Apple Pods did so I took them back the next day

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Aaron, thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit. If you have additional questions or concerns, go to our website and navigate to Support. From there, you will be able to find a list of all of our Frequently Asked Questions as well as our contact information. We are always happy to help! Jabra

  • Rated 1 out of 5 stars

    Uncomfortable and not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this I have to replaced after couple day left one was good the one on right it wasn’t working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was DOA only one side worked, returned item for a refund

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Koji- We are sorry to read that. This is certainly not expected. Thank you for writing a review of the Jabra Elite 65t. In the future, please contact the Jabra Support Team. We are happy to provide you with further possible solutions. Regardless, your feedback is appreciated. Thanks again. Jabra

  • Rated 1 out of 5 stars

    they ok some times they work when they want to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do not like them they do not work some times but I love every thing that i buy but these their no good

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello babystride - We are glad you enjoy the Jabra Elite 65t when they are working for you, but we are sorry to hear that you have been experiencing some challenges with its functionality. Please reach out to our technical support team so we can help resolve this with you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon. Jabra

  • Rated 1 out of 5 stars

    Worst buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product, and best buy have the worst return policy 15 days.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nonobestbuy- We are sorry to hear that you are not satisfied with your Jabra Elite 65t purchase. We would love to answer any questions or address any concerns you may have about the Elite 65t, and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. We want you to have the best possible Jabra experience! Jabra