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Customer reviews

Rating 4.2 out of 5 stars with 4900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 4,899 reviews
  • Rated 1 out of 5 stars

    Les Heywood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get one of the earbuds to connect. That is why they were returned.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Earbuds- Thank you very much for your review of the Jabra Elite 65t. We are very sorry to hear that you decided to return your Jabra Elite 65t due to a challenge with the connectivity of the earbuds. We wish that you would have contacted our product support team prior to returning your Jabra Elite 65t so that we may have looked into the challenge you were facing. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 1 out of 5 stars

    Not good for my ears

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great on my ears, I ended up replacing it

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Luffy - Thank you for taking the time to write this review. We are sorry that you are not satisfied with the Jabra Elite 65t. We welcome feedback from our users, and we hope that you will contact us so we can gather more information about your experience and provide a solution. Please contact us here: https://bit.ly/2CAln4D We look forward to hearing from you! Jabra

  • Rated 1 out of 5 stars

    Reliability issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product failed and would not recharge. Unit got hot to the touch and seems to have been defective.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Maverick - We are sorry to hear that this happened to your Jabra Elite 65t. This is not what you should expect from your device. Please contact us so that we can gather more information about this issue and offer a solution: https://bit.ly/2wIr6ln. Thank you. Jabra

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol. If you want to use just one at a time. These suck and I will return.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Zinfendal0- Thanks for your review of the Jabra Elite 65t. We are sorry that you are not happy with the functionality of the Elite 65t earbuds. Due to the design of the Jabra Elite 65t, you will only be able to use the right earbud on its own. To use the left earbud, your right earbud must be powered on and both earbuds must at least be within 8 inches of one another. We regret that you will be returning your Jabra Elite 65t for this reason. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 1 out of 5 stars

    Bulky ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large and very hard to keep in your ear. I didn’t like these at all.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JRcyber- It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users are able to find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit!
      The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 65t with the customization features offered in the app. We want you to have the best experience possible with Jabra, and we will be here for you if you have any additional questions or concerns. Please feel free to contact us anytime: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support. Thank you for your review! Jabra

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality... very uncomfortable and kept disconnecting randomly

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Hall3371 - Thank you for reviewing the Jabra Elite 65t. We're sorry to hear about your connection issues. Please contact our support team at your earliest convenience for further assistance. https://bit.ly/3pzXct4 Jabra

  • Rated 1 out of 5 stars

    Didn’t fit my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with them. They kept popping out of my ears no matter what I tried. I returned them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cool - We were sorry to learn that you are having troubles with the fit of your Jabra Elite 65t. We have a video tutorial to help you get the best fit - found on the Elite 65t support pages of our website at https://bit.ly/2N0afBl. If you ever have any questions or concerns you contact us by completing the web form found at https://bit.ly/2wIr6ln or give us a call. Thank you. Jabra

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep falling down. Want to return it, however missed the return date

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, swati - Thank you for writing a review of your experience with the Elite 65t. We really do appreciate your feedback. Would you be willing to contact us through a direct message on Facebook or Twitter? We'd love to work with you towards the best possible solution to the challenges you had with our product. Thanks! Jabra

  • Rated 1 out of 5 stars

    One Side Stopped Working Shortly After Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this product. One side stopped working shortly after purchase.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Tee7- thanks for your review of the Jabra Elite 65t, we really appreciate it. We are very sorry to hear that one of your earbuds stopped working and that you decided to return them. We wish that you would have contacted our product support team prior to returning your Jabra Elite 65t so that we may have looked into the challenge you were facing. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 1 out of 5 stars

    Jabra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and comfort were both an issue. I returned this item.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ReviewCzarina- In the future, please contact the Jabra Support Team: https://bit.ly/2IoJ8Qo. We are happy to assist you! Thank you for sharing your feedback. We truly appreciate it. Jabra

  • Rated 1 out of 5 stars

    Not right for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get them to fit correctly. Awkward to use. Returned them to the store.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jerry- We are sorry to hear that you have returned the Elite 65t. In the future, please feel free to contact our technical support team:https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500/100-99000000-02/contact-support, for further support with these challenges. We conveniently have a YouTube tutorial: https://www.youtube.com/watch?v=ZO7jPdj2mHg for assistance finding the best, optimal fit. We appreciate your feedback, and we will share this with the appropriate team. Thank you! Jabra

  • Rated 1 out of 5 stars

    Not good mic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality through the mic was not good. I returned to store.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Angela0196- Thank you for writing a review of the Jabra Elite 65t. It is unfortunate that you are unsatsifed with the microphone of the Jabra Elite 65t. We appreciate all customer feedback, and we will certainly share this information with the appropriate team. Jabra

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth! With phone settings adjustments

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bluetooth earbuds. They are excellent for phone calls and music .In order to get the best experience you have to download the Jabra application and download the latest software update.Then adjust the equalizer settings to your liking. I am using a Samsung Note 8 which supports bluetooth 5.0 Here is a tip if you want more volume .Go to developers option settings.Then go to "Disable Absolute Volume " and enable it ,also change AVRCP bluetooth version to 1.6 .Go to Play store and download the Speaker Boost application .This app and the sound setting in addition to the eq settings will greatly improve audio quality and sound volume. Try all the ear gels ,different ears different size. There are no bluetooth cut outs and battery last a long time .The earbuds are quite comfortable .I have made several phone calls and the other party heard me perfectly . Cons : No Aptx No LDAC support only supports SBC and AAC codecs .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are huge and very uncomfortable. Totally useless in terms of talking on the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay in ears. Very disappointed and will not recommend to anyone. ☹️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These just didn't feel comfortable in my ears. I can't comment on any other aspects.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Grace - We are sorry to read that you could not find a comfortable fit with the Jabra Elite 65t! We suggest trying out the different eargel sizes (possibly using different sizes for each ear) to try and find the best fit for you. If you have any other questions or concerns about your Elite 65t, please reach out to us: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review. Jabra

  • Rated 1 out of 5 stars

    Constantly fall out of ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what tip insert is used these fall out of ears regularly.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TheConquerer, thank you for sharing this information and for trying all the supplied accessories of the Jabra Elite 65t. It is unfortunate that you are having trouble finding the best fit. With some trial and error, most users can find a fit that is both secure and comfortable. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit! Regardless, we appreciate your feedback and we will most certainly share this information internally with the appropriate team. Jabra

  • Rated 1 out of 5 stars

    Doesn't work great with iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work great with iPhone. Poor connections and siri doenst work well.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi there! Have you recently updated your iPhone? Please contact our technical support team: https://www.jabra.com/contact/support/jabra-support-consumer for further assistance. We want to make sure that your Jabra Elite 65t is able to connect to your iPhone properly. Thank you so much for your review. Jabra

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    One Shortfall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are very easy to setup and use. They come with different size ear gels so you can find a perfect fit. The sound is great and they stay in my ears well. I really liked them, until I took one of them out to take a call on my work phone. My job allows me the freedom to listen to my music while I work, but I do have to take calls sometimes which means taking one of my ear buds out. With this pair of earbuds that also means losing connection and my music. I don't like that because with other units I can still listen in my left ear even though I take out the bud on the right. I wish this product had that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left side would not turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds . Not even a week later the left one stopped working .

    No, I would not recommend this to a friend