Customer Ratings & Reviews
- Model:
- 100-99000000-02
- SKU:
- 6181245
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Elite 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly in their ears and provide excellent comfort even during extended use. The sound quality is described as great, with users appreciating the clear and rich audio experience. Additionally, the earbuds' wireless capabilities and reasonable price point are also well-received by customers.
This summary was generated by AI based on customer reviews.
Missed the Mark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed. I found several issues. The case is hard to open. I almost broke a nail each time I tried to open. They are nice in size but found them difficult to put in so that they stayed in place. During calls, the sound would get lower and lower. So low to where I couldn't hear the person I was talking to. I ended up returning them for the BOSE Wireless earbuds. Much better quality in call and musically.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Momonmission - We are sorry to read that you were not satisfied with your Jabra Elite 65t! We appreciate your feedback regarding the charging case, which we have recently made improvements to. We also regret to hear that you were not able to find the right fit. We encourage users to check out our video tutorial which describes how to achieve an optimal fit with the earbuds: https://www.jabra.com/supportpages/Jabra-Elite-65t-IET-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02. We understand that you have already returned your Elite 65t, but if you ever need assistance with your Jabra device, feel free to reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this earbuds more than a year ago and I just want to give my review. The left ear bud stopped playing sound after a few months of use, I contacted customer service and they helps up with some testing but did not work, so they sent us a replacement and after a few months of used happened the same thing, stop to work one of the bud, so I gave up and didn't contact customer service again.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello NotGood- Thank you for taking the time to write a review of the Jabra Elite 65t. The troubles with the Left Earbud is not expected. We recommend contacting the Jabra Support Team once more so that we can provide you with further possible solutions. We want you to have a wonderful experience with your Jabra Elite 65t and we are always here to help you.
Sound imbalance common issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pair a couple months ago, had very lite use just in house, and now it already developed severe sound imbalance, with right plug way weaker than left, almost no high pitch at all. This is unbelievable for such an expensive pair. Before talking about any sounds quality or feature or convenience, I need a BASIC functionality first! Do a quick google search "jabra sound imbalance" you will see the thousands page discussion on reddit.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Argentum - We regret to read that you are experiencing imbalanced volume with your Jabra Elite 65t! We assure you that this is not what you should expect from the Elite 65t, and our technical support team is standing by ready to help find a solution with you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope to hear from you soon, and thank you for your review.
Sound quality!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is overall garbage. I picked them up and tried them in the parking lot to check that they weren’t a bad pair but was quickly concerned when i heard the poor quality. i assumes they were duds so i swapped them out at best buy and realized that it’s just the product that’s terrible. I assumed that my old ears wouldn’t be able to notice the difference between 300 dollar and 180 dollar earbuds but it was definitely noticeable.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello DougShaw - We are so sorry to learn that you were not satisfied with the sound quality of the Jabra Elite 65t! We hope that you had a chance to try all combinations of the provided ear gels to ensure that you found the best fit for optimal sound quality. We also would have suggested that you use the music equalizer and presets in the Sound+ app to customize the sound to your liking. If you still have the product, we would be more than happy to assist you. Please contact us here at your earliest convenience: https://www.jabra.com/contact/support/jabra-support-consumer. If you no longer have the product, we would still be happy to help answer any questions you may have now or in the future. Thank you for your review.
Uncomfortable, Bad Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased these headphones but quickly realized I made a mistake. They were uncomfortable, and the sound is terrible. One ear piece was louder than the other (still not loud), and the sound quality had no depth or range to it. I returned them and purchased the Bose. I'm very glad that I did. The difference is night and day. I'm not a Bose fan boy, nor do I write a lot of reviews. Hopefully this review saves someone the trouble.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BCP26 - We appreciate you trying Jabra! We are sorry to hear that your experience was not positive, and we would have loved the opportunity to assist you. In the future, please do not hesitate to contact us directly. Thank you for your review.
Ehhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited about these and got them . But sissy when I struggled to pair the left ear . It wasn’t working right out of the box . I turned right back around and got my funds backs . Not mad but disappointed. I stood in line to pick these up for a bit just to be disappointed.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Angello, thank you for writing a review of the Jabra Elite 65t. The range between the earbuds should remain up to 8 inches, (the distance between your ears) for the Jabra product to function properly. If you continue to have trouble, please contact the Jabra Support team: https://bit.ly/2IoJ8Qo. We are here for you!
Out of the box they never worked.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud worked sometimes. I had to adjust the left controls on all of my devices and had to re-sync constantly. Couldn't tell you about the battery... didn't use them long enough for the battery to die. The warranty process was very painful... so just returned them to Best Buy. DO NOT BUY.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Woody - We are very sorry to learn that you had troubles with your Jabra Elite 65t. Your experience was certainly not typical and, in most cases, simply resetting the Elite 65t will restore its function. Our Elite 65t users enjoy the product for its comfortable wearing style, features, and great sound quality. It is very unfortunate that you were not able to enjoy this experience. If you have any questions or concerns related to any Jabra product, we invite you to contact us directly by completing the web form at https://bit.ly/2wIr6ln or give us a call - we are happy to help! Thank you.
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these yesterday they paired right up no problem played music no problem Charged all night this morning can’t do anything to get them to pair with phone all the lights work but will not pair to my phone.also won’t flt I take one easy step the right one falls out going back today
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Littlemetz - We are sorry to read that your Jabra Elite 65t is not connecting to your phone! We recommend that you reset the earbuds following the steps listed here: http://bit.ly/2XHNUxO. Then, try pairing the Elite 65t to your phone again. If you still experience difficulties, please contact our technical support team so we can help: http://bit.ly/jabraCSsupport
very bad wireless earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for 2 days they were perfectly fine then the next day the left earbud completely went out I tried everything to fix them and I just starting getting more mad if you want a set of wireless earbuds for only 2 days then this pair is perfect for you if I could I would give these earbuds a 0/5
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello will - We are sorry to hear that you started having issues with your Jabra Elite 65t left earbud. What you have described is very unexpected, and we want to help you enjoy your purchase. Please contact us so we can assist: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you!
Left Side Not Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you do an internet search for "Jabra left earpiece not working" before you buy these. I wish I would have known. It seems it's a issue. It's taken over a month of emails from Jabra to get them to do anything about it. At this point, I'll just buy a different brand.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JBriJordan - We are sorry to hear that you have been experiencing a challenge with the left earbud of your Jabra Elite 65t! We assure you this is not the experience you should expect, and we encourage you to reach out to us again by phone, email, on Twitter, or Facebook so we can find a solution for you. We hope to hear back from you soon. Thank you for your review.
VERY DISAPPOINTED I PURCHASED THESE A MONTH AGO A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASED THESE JABRA 65t A MONTH AGO AND AFTER A WEEK THEY DON'T POWER ON I RETURNED THEM TO JABRA AND WAS TOLD I GOT TO WAIT UNTILL THEY MAKE ANOTHER ONE BEFORE THE WARRANTY EXCHANGE TAKE PLACE HERE I AM ONE MONTH AND COUNTING.I WOULD NEVER BUY ANOTHER JABRA PRODUCT.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Devonroze - We are sorry to read about your experience with the Jabra Elite 65t! We assure you that this is not what you should expect from the Elite 65t, let alone any Jabra product. We are also sorry that your warranty case has not come to a resolution yet. We encourage you to reach back out to our support team so we can try and assist you further: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.
Died in 3 months. Very upset about it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died in 3 months. Very upset about it! Talk about warranty! You have to spend hours to "diagnose" with their customer support before then can really do something. If you are cheap enough you can waste the time otherwise NOT WORTH IT!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello SW1315 - We are sorry to read that your Jabra Elite 65t is no longer working after three months! We also regret that you were not completely satisfied with our post-sales service. Our technical support team will attempt to resolve any technical issues through troubleshooting, but if our troubleshooting is not able to resolve the challenge, we will begin a warranty claim. We encourage you to reach back out to us so we can begin that process if necessary. Thank you for your review, and we hope to hear from you again soon.
Left ear bud died after 2 months of use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud died completely after 2 months of 1 hour use daily. Unless you have money to throw away I wouldn't recommend these at all. Went back to using my jaybird x3 which have lasted me for 1 year + and going strong.
No, I would not recommend this to a friendThey Broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product seem good in the beginning but it started to develop disconnecting issue and the sound started to distort on the right until they both no longer charge. I should have paid for the warranty.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ozzy, We are sorry to hear that your Jabra Elite 65t is having this issue with the right earbud. You should expect it to continue working well for you. We stand behind our products with troubleshooting and warranty support. Please contact our team, we will be happy to help. Thank you.
https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Bad head sets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery didn't last very long also connecting issues. Maybe I purchased a dud
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, we are sorry to hear that. We kindly suggest resetting your charging case:
Open the charging case and place the earbuds inside the case.
Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
(Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage)
Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
Allow the earbuds and the case to charge for 2 hours to receive a full charge.
If you continue having trouble, please contact Jabra Technical Support: https://bit.ly/37TepY1. We are here to help! Thank you for writing a review.
Buy AirPods instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you lose a charging case, expect that Jabra will not help. I’m waiting for a month to get the replacement after paying $70.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Serge - We are sorry to hear that you lost your Jabra Elite 65t charging case. We do sell them on our website. If your order has not shipped yet, please contact us at 1-800-327-2230, option 2 for assistance. Thank you!
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received broken/malfunctioning earbud. Wouldn’t charge or turn on
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jacob - Thank you for writing a review. We are truly sorry to hear that your Elite 65t is broken. We kindly recommend contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again.
complete junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had 1 day and the right side quit working. Wouldn't charge or do anything.
No, I would not recommend this to a friendBrand response from Jabra
Posted .We're very sorry to hear about this situation with your Jabra Elite 65t. Would you please contact our Online Support Team by sending us a direct message on Facebook or Twitter? They would be more than willing to assist you with these challenges. Thanks!
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Right earbud quits working. Bgt at Best Buy 2 years ago.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, TJimColorado - We're very sorry to read that your right earbud of your Elite 65t is no longer working. We recommend that you contact our Support Team, either by using the form at the bottom of this page (https://bit.ly/2RoVH5A) or by sending us a direct message on Facebook or Twitter. We're here and happy to help you find the best possible solution. Thanks!