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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 513 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the Elite 7 Active True Wireless Noise Canceling In-Ear Headphones, particularly praising the sound quality, fit, comfort, and battery life. The ANC and Hearthrough features are also well-received. However, some users have experienced connectivity issues and found the case design a bit challenging to open. The microphone quality could also be improved for better phone calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 513 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Buy did it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound quality and long battery life!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY- Numerous bug issues and case issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY When these headphones work, they are great, but I've had so many issues with them. Support is generally quick to respond, but a million different issues seem to pop up. I've had these headphones for about 8 months, and I've had both the left and the right earbuds stop working randomly for a week at a time. I spent hours on the internet trying to find a fix because the support would not get back to me. I've had to reset the charging case ~10 times in this time frame, which is very annoying when you think the chase should be charged since it was plugged in all day. I feel as if this product is still in beta form, and all those who bought it are the testers. Lastly, I've recently lost the charging case. The replacement charging cases have been sold out for WEEKS. You cannot buy a replacement, so instead of paying $50 to get a new case, if I want to use these earbuds, I will have to buy a whole new set. Save yourself the trouble and go elsewhere, these are nowhere near worth the price tag.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello BenjaminA - We apologize for the experience and inconvenience you had related to your Jabra Elite 7 Active.  If you have any questions or concerns, we invite you to contact our Product Support Team.  We are available by phone, email, webform, and through social media (Twitter and Facebook) for your convenience.  Thank you. Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Upgrade from Elite Active 65t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Jabra Elite Active 65t and these are significantly better. I really liked the 65ts, but these are much better -- especially the smaller size and it stays in your ears better even when exercising heavily and sweating. Like others have noted, the case is slipper and doesnt open easily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are a little heavy. They keep falling out of my ears. Also if you want to use them for taking call are sending text. It does not work very well. They are great for when you want to listen to music.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had to be returned, did not fit in ears too well. Needed it for running and working out. Didn't feel too confident in this product.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GoPro - We are sorry to learn that you could not find a secure and comfortable fit for your Jabra Elite 7 Active.  If you ever have any questions or concerns related to a Jabra product, we invite you to contact our Product Support Team for assistance.  Contact details can be found on our website within the support pages for your Jabra model.  Thank you. Jabra

  • Rated 5 out of 5 stars

    My little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when i go running. The batteries last long.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Modern, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Anc, Battery life, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Jabra earbuds to date

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other Jabra true wireless earbuds before and these are the best so far. Inside the box you get the buds in the case and different size silicone ear tips along with a USB C cable to charge to case. The case can also be charged with a wireless Qi charger as well. To get the most out of the earbuds you would want to download the Jabra connect app on your Android or iOS device. You can change the EQ, the 11 different sets of ANC and so much more. These earbuds have ANC and 8 hours in the buds and with the case a total of 30 hours of battery life with beats a lot of the competition. The default SQ is very good with good balanced SQ. These are also IP57 rated so its waterproof so you dont have to worry about getting wet or anything. These also have a coating which makes it really hard to get out of your ears as well which works so far.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Battery life, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good Quality, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds come with a carrying case, USB-C cable for charging and different sized sets of ear gels to get a good fit for your ear. The battery life on these ear buds last about 8 hours when charged. With the case, you get another two full charges with it. I like that they have a rubberized exterior which, to me, makes them easier to grip and take out of your ear after a sweaty workout. They are also waterproof and I have had no problems of them falling out while working out. The Jabra Sound + app lets you customize all kinds of things, such as Active Noise Cancellation, equalizer, among other things. The sound quality on these ear buds are extremely good while listening to music and the call quality is good also, although could be better. I like bass in my music and these are great for that because of the equalizer in the app. The ANC does not cancel out noise entirely but does a decent job. I like the simple look of these ear buds. They are a solid black color and the logo is embossed on them. Simple, but they pack a punch in the sound department.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking on phone it sounds like ur outside in a windy area but when listening to music it sounds so crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra ear buds have worked great. I purchased them for working remotely and the sound quality is excellent. I can use them while talking in the phone. I also use them at the gym and they have worked very well. Excellant purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Make a charger separately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve lost the charging case your screwed. Other than that best headphones with great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Got these for my wife and she really likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    wish it lasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the very brief (15 min) it worked they were amazing. Great sound, easy to use buttons, great case. Was prompted to update the firmware which I did, left ear piece completely stopped working. Hard reset etc could not revive it. Returned it. First time with Jabra and for the money probably won’t be back.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jv007 - We are sorry to learn about your experience.  If you ever have any questions or concerns related to a Jabra device, we invite you to contact our Product Support Team for assistance.  Contact details can be found on our website within the support pages for your Jabra model.  Thank you. Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont stay in my ears.i bought these because people said they stayed in their small ears. Even when i ride my stationary bike, these ear buds fall out. Plus the case doesnt wirelessly charge.. so while the sound is great, they dont stay in my ears like i hoped.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lisaben64 - Thank you for taking the time to share this information. We are sorry to hear about the trouble you are having with getting the proper fit with your Jabra Elite 7 Active. We hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite 7 Active. Please do not hesitate to contact us if you have any additional questions or concerns: http://www.jabra.com/support. Jabra

  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs! I like that it connects to my Alexa!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works great until they don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds until less than 2 weeks after the warranty ended, they stopped holding a charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jabra vibe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really like them they gave up after about 3 months

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello EduardoS- Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Elite 7 Active. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she is very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but needs a fetures update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I just wished it didn't cut off after a few min every time I pause something I was playing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for phone calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for music but not for phone calls, the other party could barely hear you

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello OmarB, Thank you for writing a review. This is not expected of the Jabra Elite 7 Active. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We will gather more information and provide you with further possible solutions. We are here to help! Jabra