Customer Ratings & Reviews
- Model:
- 100-99090002-02
- SKU:
- 6395675
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Jabra Elite 75t's sound quality, describing it as excellent and well-balanced. They also appreciate the long battery life, comfort, and secure fit of the earbuds. However, some users have experienced connectivity issues and uneven volume levels between the left and right earbuds.
This summary was generated by AI based on customer reviews.
Buy at your risk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of Jabra. I purchased the 65t model at first. After fully charging the case and the earbuds, they would not turn on and pair. At all. I returned them and opted for the 75t, thinking I just had a bad pair and I liked the ANC feature of the 75t. These also did not work. I thought I was doing something wrong, but these were truly faulty. Both sets. The right ear bud worked intermittently, and without the right earbud, nothing is discoverable to pair. Basically, these worked 25% of the time. I'm convinced that Jabra are junk. I'm returning today and going to go for the JBLs this time around.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Kwolfe- Thanks so much for your review. We are sorry to hear that you had experiences with the right earbud of both the Jabra Elite 65t and Elite 75t that you purchased; this is certainly not the expected behavior of either device. We wish that you would have contacted our Product Support Team before returning your Jabra Elite 75t so that we may have looked into the challenge you were facing with your right earbud. We hope that you will consider Jabra again in the future! We are always happy to help.
Pass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t create a good seal in my ear. The app was okay. The noise canceling was inferior. It also gave a feeling of pressure in my ear. I purchased Samsung's for only a little more and am very happy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello J421- We are very sorry to hear that you decided to return your Jabra Elite 75t because you were not satisfied with the device's fit and ANC performance. We wish that you would have contacted our Product Support Team before returning your Jabra Elite 75t so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
Decent set of true wireless headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and super comfortable to wear. The sound quality is good but no better than something in the 100$ price range such as my previous Bose Soundsport Wireless (though those aren't "true" wireless). The dealbreaker, and reason I returned them, is the "THUMP" sound you hear from your steps while running. I believe it's referred to as "bone conduction" and results from the design of having a complete seal in the ear. Apparently this is present in many "in-ear" style headphones that create a complete seal in the ear (e.g., Apple Air Pod Pros). This effect seems to annoy some people more than others. Pretty good overall if you're not running with it and if getting the best sound quality for your money isn't the top priority.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello TK89- thank you very much for taking the time to write a review of the Jabra Elite 75t, we truly appreciate it. We are glad to hear that you were satisfied with the fit and design of the earbuds. We regret, however, that you returned your Elite 75t as a result of bone conduction. Due to the in-ear wearing style of your Jabra earbuds, your sound experience may be affected by bone conduction. Bone conduction is the transfer of sound to the inner ear primarily through the bones of the skull. You may hear background sounds, such as your own footsteps or chewing, travel through the bones in your head rather than through the air. This sensation would be similar to hearing these sounds while using your fingers to plug your ears. To reduce the sensation of bone conduction, try a different sized EarGel to get a slightly looser fit. If your earbuds support the HearThrough feature in the Jabra Sound+ app, try using this setting to let in surrounding sounds. We are very sorry to hear that you decided to return your Jabra Elite 75t. We wish that you would have contacted our product support team prior to returning your Jabra Elite 75t so that we may have looked into the challenge you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
- Pros mentioned:Sound quality
Left earbud failure (2x)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've now been through two sets of Jabra 75t's. The first set the left earbud did not work 90% of the time. Worked with support from Jabra and flashed the firmware multiple times. Eventually they asked that I send them back and they sent me new ones. The second set have the same problems. They (Jabra) say that I cannot get my money back since it's been more than 30-days since I purchased and received the original set. When they both work (which is rarely) they sound great, but the entire point was that I would be able to hear in both ears phone calls since I have lots of conference calls.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi GDM57- Thank you for your review of the Jabra Elite 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra device. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 75t: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you!
- Cons mentioned:Connectivity
Stuck with these horrible ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. I purchased a pair and within a few weeks the left bud would not maintain Bluetooth connection - cutting in and out every few seconds. I reached out to Jabra to have them replaced. The same exact problem started up with the replacement pair less than a week out of the box. Now Jabra says all they'll do is replace them yet again, and Best Buy says it's too late for a refund. I'm stuck with useless ear buds or endlessly returning packages and answering customer support requests for info. Stay away!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello gal111- Thank you for your review of the Jabra Elite 75t. We are very sorry to hear that you were having challenges with the connectivity of your original left Elite 75t earbud and that you are facing the same challenge with the replacement device; this is certainly not what we expect from the Jabra Elite 75t. We hope that you will continue working with our team toward another warranty replacement. We do not expect that your issue will persist in a third device, however, we are more than happy to help if it does. We appreciate your feedback and we are here for you.
Don’t get for phone calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely return if I could. I should have realized sooner that they don’t meet my needs. Phone call quality is terrible.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Dontbuythis- Thank you very much for taking the time to write a review of the Jabra Elite 75t. We are terribly sorry to hear that the Elite 75t does not meet your expectations. To reduce ambient noise, the Jabra Elite 75t earbuds offer four-microphone technology (two microphones placed in each earbud) which point toward the user’s mouth and pick up the voice. To give the best possible audio quality on the receiving end of a call, digital signal processing is used to remove background noise, such as wind when the earbuds are used outdoors, and office noise when they are used indoors. The Elite 75t earbuds perform well for music and calls in many different environments. However, the design and wearing style of the earbuds, with the microphones located in the ears rather than next to the mouth, may in some situations present a challenge picking up voice or filtering out background noise, compared with Jabra products that have a different design and wearing style. Other products may offer higher levels of noise reduction on the receiving end of a call because the microphones are placed closer to the mouth, for example in a boom arm or on a cord. Due to the lack of noise cancellation and the position of the microphones on the Jabra Elite 75t earbuds, some background noise is expected while you are on a phone call. The noise, however, should never be louder than you are. This is of course barring any noisy environments. We would love to answer any questions or address any concerns you may have about the Jabra Elite 75t and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support#/. We want you to have the best possible Jabra experience!
- Pros mentioned:Sound quality
People on the other end hear EVERYTHING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound quality Solid design Hear through will pause/mute at times randomly when nothing is playing and when this happens you will immediately notice, due to eardrum pain or annoyance. Call quality is so clear that the other end will hear EVERYTHING in the background. Thinking of using these for work/business? Not a chance... At $180.00 (and i bought a set for fiance) I'm frustrated no on else has brought this up and that its even an issue.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Fitztheexpressionist, thank you for taking the time to review your Jabra Elite 75t. We are glad to know that you enjoyed the sound quality and design of your earbuds. It is unfortunate that you are experiencing troubles with HearThrough and call quality. This is not what you should expect from the Elite 75t, as the earbuds are built with four microphone technology, which works to reduce ambient noise so that your voice is heard clearly on calls. We would like to have the opportunity to hear more details about the troubles you describe, so that we may assist you. We want you to have the best experience possible with your Elite 75t. Please contact us at your earliest convenience: https://www.jabra.com/supportpages/Jabra-Elite-75t/100-99090000-02/contact-support. We hope to work with you soon!
Sound great (when they work)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am about to be on my third pair of headphones. The first pair completely died in the left side. The pair I am currently using have consistant issues with the left bud shutting down after making a call or using my voice assistant. The only solution is to put them back on the charger, sometimes for hours in Hopes they will reboot. Seems to me a software issue but a big maybe this third pair they are sending will work. I am not hopeful. On top of this I have never achieved this fabled 8 hours of battery time. I find myself going back to my Jaybird X4. Though they don't sound as good they have never let me down and have a much further range
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Cereal- Thank you for taking the time to share your feedback regarding the Jabra Elite 75t. The challenges you are experiencing with the Left Earbud is certainly not expected. We kindly recommend reloading the firmware in the Sound+ app. Please follow the guidelines provided below for further instructions:
In Jabra Sound+ app, go to Headset > Voice Guidance Language, select the current language of the earbuds, and follow the onscreen instructions to complete the download and installation. After this process is complete, please test to see if the challenge with your earbuds persists. If you require further assistance, we hope that you will contact the Jabra Technical support team: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support. We want to ensure that the Jabra Elite 75t is functioning properly. Thank you!
Charging case failed after 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the little pins that charges the earbud stopped springing back after being pushed in by the earbud. Caused very unreliable charging. Jabra required me to ship them the case before they would ship a replacement. No thanks, it still kind of works and how long would I be without them? A more customer-focused company (like Amazon) would have shipped a new case and then charged me if I didn't send the old one back afterward. Jabra has some customer-service learning to do.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ssjdfhueueeeee- thank you for your review of the Jabra Elite 75t. We are sorry to learn that you were having trouble charging one of your earbuds. However, we are happy to hear that you decided to contact our product support team for further assistance. Our warranty team is more than happy to assist you with a replacement Elite 75t, however, per our warranty policy, we do require the return of your device prior to being able to order your replacement. If you would like to learn more about our warranty policy, you may do so here: https://www.jabra.com/footerpages/warranty-and-service-consumer. We appreciate your feedback and we will be more than happy to continue with your warranty once we have received your Jabra Elite 75t. Do not hesitate to reach back out to us if there is anything else we can help you with: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support. We are here for you!
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Easy to use. Works with right bud only which is useful.
I would recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As many have previously stated, the left earbud has a constant loud hissing noise. It is absolutely unacceptable. I tried everything to fix it (updates, etc.). Also, these will not even pair with my Lenovo laptop (running Windows 10). I tried all the troubleshooting as recommended. It recognizes the device but will not pair. I have bought dozens of Bluetooth devices in the past, and this is the first time a device has not even been able to pair. I have also bought many headphones in the past, even cheap $10 buds from off brand Chinese dealers on Amazon, and they did not have the hissing that these earbuds have. Totally unacceptable. I hope BestBuy will refund my order even though the packaging is slightly damaged now. I'm very disappointed to have temporarily lost $200.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Disappointed! Thank you so much for taking the time to review your new Jabra Elite 75t. We are terribly sorry to learn that you are experiencing connectivity difficulties and a "constant loud hissing noise" when using your Left EarBud. We kindly ask that you reach out to our Technical Support Team, as we are always happy to help: https://www.jabra.com/contact/support/jabra-support-consumer. We look forward to providing you with a solution!
Great item! Good purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Will purchase again. Need a 2nd pair for home now.
I would recommend this to a friendQuick and Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and speedy delivery even during the holiday season.
I would recommend this to a friendEarbuds not Charging? But I am Charging Them.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, I recently received Jabra 75t wireless earbuds for Christmas that were bought in December from Best Buy. However, it has been about a week now (today is January 17, 2020) that my earbuds have not been charging. In fact, the charging case is no longer lighting up when I am charging it. The only thing that happens is that even though I am charging it, when I put the earbuds in my ear it says the battery is low. I’m very confused and disappointed about what is happening because I’ve researched and researched about the best earphones for my needs and I decided on Jabra 75t.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi NeedHelp, thank you for your review of the Jabra Elite 75t, we really appreciate it. We are very sorry to hear that your charging case is no longer charging when it is plugged in. That is certainly not what we expect. We would love to help you resolve this challenge, and we encourage you to contact our product support team at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support. We are here for you!
Buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for pricing offered. Jabra did well with these
I would recommend this to a friendThe right earbud is guaranteed to stop working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely DO NOT buy these. You will be sitting here just like me in 3 short months upset that you wasted your money. They work fine in the beginning, but after a few months the RIGHT EARBUD specifically WILL stop working. This is a COMMON issue with these earbuds. I wish I knew this before purchasing. Do a quick online search and you will see how very unreliable the right earbud is on these things. I have had to contact support about this issue. Listen to my warning. Do not buy these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello OblongBox - We are very sorry to learn about your experience with your Jabra Elite 75t. We are happy to assist you to get your device working again properly, either through troubleshooting or with an in-warranty replacement. Please continue working with our Product Support Team to find a solution. Thank you.
- Cons mentioned:Connectivity
Bad in many ways
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to give this Jabra a try, but the result was very disappointing. The left ear bud would go out and never power on without a reset. Also the range of these ear buds is really crappy. Finally the blue connection is really spotty and the buttons never consistently worked for me. Too many bad things with this piece of junk. I ended up returning it .
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Rick, thank you for writing a review of the Jabra Elite 75t. The challenges you are facing with the Left Earbud is not expected. We kindly invite you to contact the Jabra Support Team: https://bit.ly/3lGv89b. We are here to provide you with the best assistance. Thanks again.
Could be great if not for left earbud issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great when both earbuds are working properly. I purchased the earbuds in December and by February, the sound in the left earbud was very low and with little to no bass. I contacted Jabra support and went through the resetting of the buds and updating the firmware and it worked...for a short time, but the issue just comes back. I had high expectations based on reviews, but feel like these have been a waste of money.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Juan- thank you for your review of the Jabra Elite 75t, we really appreciate it. We are so glad to hear that you were enjoying the earbuds. We regret, however, that you started to experience an imbalance in the audio of your Elite 75t. Thank you for contacting our support team so that we could assist you. We are thrilled that the troubleshooting steps we provided for you helped to temporarily resolve the challenge you were facing. We encourage you to reach back out to our support team. They will be more than happy to assist you with a warranty replacement for your Jabra Elite 75t if they feel that one is needed: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support. We want you to have the best possible Jabra experience!
Terrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I buy those cheap soundpeats head phones on amazon. I have never spent more than 40 bucks on headphones. They don't last the longest but they do their job. I decided to spoil my self and get some good expensive headphones in the hopes that would last longer and sound better. I'm going to start with the positive. They sound amazing, now I'm not an audiophile but compared to the headphones I usually get they are absolutely amazing. They are really comfortable, had no issues with my 4 hour work out. They stay in pretty well with adjusting here and there, which is understandable. I even put them in the wrong ear for like 40 mins and they stayed put. The only time they fell out was when I was deadlifting over 315, the vibrations when bringing the weight down caused them to fall out. But any headphone would fall out of your ear unless they had wings or wrapped around your ear. Now for the problems. They are supposed to be bluetooth 5.0. But they lose connection constantly. I could have my phone literally next to my head and they would lose connection. They are worse then the 20 to 30 dollar Chinese headphones I usually get. My soundpeats q12s have better connection then these. The sound quality doesn't matter when it's constantly losing connection. And the times it doesn't lose connection it does that thing where it's still connected, you can control the "volume", play, pause, skip, ect... but there's no sound coming through. Also the right ear bud, isn't charging or turning off when I put it back in to the case. I just bought them on sunday. They stopped charging monday night. The fact that these cost 9 to 5 times the cost of the cheap stuff I usually buy and preformed far worse is completely unacceptable.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Zryder, thank you for your detailed review of the Jabra Elite 75t. We are so glad to learn that you enjoyed the sound quality and comfortable fit of the earbuds. We are sorry to learn about the challenges described in your review. The Elite 75t was built with Bluetooth 5.0 and should maintain a strong connection with your mobile phone and both earbuds should have clear audio. When placed in the case, both earbuds should power off automatically and regain charge from being in the case, as long as the case has battery to charge the earbuds. We would like the opportunity to assist you directly. We hope that you will contact us at your earliest convenience: https://www.jabra.com/supportpages/Jabra-Elite-75t/100-99090000-02/contact-support. Thank you.
A disconnect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the quality of the sound, but put the phone in my back pocket and I lose the connection 2 many times. Just 3ft away? Really!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - Thank you for your honest review of your experience with the Elite 75t. We're sorry that you had these challenges with Bluetooth connectivity, but we appreciate the feedback. We'll be happy to pass it along to the appropriate team. In the meantime, feel free to contact our Online Support Team through a direct message on Facebook or Twitter. We're here to help!