Customer Ratings & Reviews
- Model:
- 100-99090002-02
- SKU:
- 6395675
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Jabra Elite 75t's sound quality, describing it as excellent and well-balanced. They also appreciate the long battery life, comfort, and secure fit of the earbuds. However, some users have experienced connectivity issues and uneven volume levels between the left and right earbuds.
This summary was generated by AI based on customer reviews.
One side falls out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok. I have tried all the sizes on one of them and and I can’t get it to stay in my ear.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi there- Thank you for writing a review of the Jabra Elite 75t. We are sorry to learn that you are having trouble finding a secure fit. It is nice to read that you are some what satisfied with the audio quality. We kindly suggest mixing and matching the included accessories. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite 75t. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3fLNzq1.
- Cons mentioned:Connectivity
Fit poorly, riddled with connection issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These buds never fit my ears. They also often struggled to connect to each other. Ultimately after about 6 months the left bud went out completely; some light googling suggests this is a pretty common issue. Really disappointed with what was an expensive, but highly rated product.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello N8rg8- Thank you for reviewing the Jabra Elite 75t. We are sorry to learn that your left earbud stopped working properly after six months of owning the device. We would be grateful for the opportunity to look into this challenge with you and to provide you with a resolution. We kindly ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support. We appreciate your feedback and we want you to have the best possible Jabra experience!
I hate these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these so I could walk/jog with them and not have the wires hanging down. I hate them! I will return them. They work in only one ear most of the time and they skip a lot! The thing that bothers me the most though is that they fall out of my ears while I’m jogging!! They’ve fallin on the ground multiple times, sometimes I’m lucky enough to catch them. It’s a big pain while I’m trying to workout and has messed up several workouts with these stupid things. It doesn’t even tell you which one is for left or right ear so it makes it difficult to just put in your ear and the buttons are right where you need to push to insert them in your ear so you constantly are pushing the buttons also. They are kind of uncomfortable almost tight feeling, and when you step it kind of thuds in your ear which is annoying. I used to have the Apple air pods but they die so fast I wanted to try something else.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Hdstclair - Thank you for writing a review of your Elite 75t, though we are sorry to hear of all the challenges you are having with our product. Would you please contact us through a direct message on Facebook or Twitter? We'd love to help you find the best possible resolution to these challenges. We are here and happy to help!
- Cons mentioned:Connectivity
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk. There's a constant hissing and the left earbud is constantly disconnecting from the right earbud. Im going to return these asap and i will not be purchasing any more jabra junk.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Jeremy, thank you for writing a review of the Jabra Elite 75t. It is unfortunate that you are experiencing these odd behaviors with your Jabra Elite 75t. This hissing noise in your Left Earbud is not what you should expect. If you have not returned your Earbuds, we kindly suggest contacting the Jabra Support Team: https://bit.ly/3fLNzq1 at your earliest convenience. We are here to help!
Lots or problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got these I really liked them. Now, the volume is always out of balance or too quiet between the two buds. The help instructions are what you’d expect: clean them, reset them, reset the connection. It doesn’t help. I feel like I threw my money away.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Mike- Thank you for your review of the Jabra Elite 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Returning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't use these because there was no volume control, or if there is, it didn't work for me. Whenever I double tapped to try to increase/decrease the volume, it opened an app on my phone (the "Bixby" app, not sure how it's related to these earbuds). On my way back to the store to return these. Also I couldn't notice any noise canceling quality, and the audio sounded tinny, though that could have had to do with the video I was listening to. But the inability to control the volume is a deal breaker, that's actually the #1 feature I was looking for. And they feel cheap and plasticy, especially for the price.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Brian7- Thanks for writing a review for the Jabra Elite 75t. It is unfortunate to read that you are experiencing trouble with the multifunction buttons on the Left or Right Earbud. This is not what we would expect. The Jabra Elite 75t has not been officially tested with Bixby. We are truly sorry for any inconvenience this has caused. We also regret to learn that you experience challenges with your noise cancellation feature, and that you are unsatisfied with the design of your Earbuds. This feedback is truly appreciated and we will certainly pass these details along internally. If you have questions or concerns, please contact the Jabra Support Team: https://bit.ly/3fLNzq1. We are here to help and ensure your Jabra device is functioning properly.
They won't stay in your ears.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose the sound is fine, but I lost one on my first run. I put a different size pad in them after they fell out walking. I'm very disappointed because they weren't cheap.
No, I would not recommend this to a friendTwice unlucky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did extensive research and decided on the Elite 75t based on a consensus of favorable reviews. The first pair I purchased had a battery issue. Within 2 weeks' time, it went from easily 6+ hours between charges to barely 4 with the same activity and volume level. I exchanged it for another pair and a different issue surfaced immediately. There's a faint white noise on the left earphone, but only on calls. It's very distracting. I have tried reconfiguring the settings and reinstalling the Sound+ app multiple times, but the noise persists. Overall, I like the product and it is well built. But for obvious reasons, I am leery about exchanging it again and risking a third strike.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ptee- Thank you for writing a review on the Jabra Elite 75t. We are sorry to hear about the battery challenges you are describing. We are happy to hear that you were able to exchange the product, but we are sorry to learn that the Elite 75t continued to have other challenges. We kindly recommend reloading the firmware with the instructions provided below:
In Jabra Sound+ app, go to Headset > Voice Guidance Language, select the current language of the earbuds, and follow the onscreen instructions to complete the download and installation. Please test to see if this challenge continues, and if you require further assistance, please feel free to reach out to our support team: https://www.jabra.com/supportpages/Jabra-Elite-75t/100-99090000-02/contact-support. We are happy to help and make sure that the Elite 75t is functioning properly. Thank you for your feedback.
Didn’t live up to the hype
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds from Best Buy in March 2020. 13 months later and they are starting to fail. The right earbud no longer produces sound, and the left has a less-than-stable connection to my iPhone. Unfortunately, I tossed my receipt long ago so the manufacturer warranty isn’t available for me - my bad. I would have expected a $150 pair of earbuds to last significantly longer than the cheaper earbuds from other vendors, but that turned out to be a false hope. The quality and durability of the Jabras is no better than what you would get from a sub-$50 pair of earbuds. Save your money.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, John - We're very sorry to read that you are having these challenges with your Elite Active 75t. If we can provide you with any further technical support, please don't hesistate to reach out to us with a direct message on Facebook or Twitter. Thank you!
Terrible call quality, cheap, overprice junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst, and yet most expensive earbuds I own. The phone call quality is absolutely atrocious. Time and time again, my callers tell me they cannot hear me or can barely hear me. I've checked the settings over and over again. I never have this problem with my cheaper earbuds. I have a pair of $50 earbuds that work fie but lack some of the features. The features like 'hearthrough' are great but when your caller cannot hear you, I don't care how many features the earbuds have. My wife has the same problem with her Jabras. These are just poorly made and overpriced. I hate them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Willlifos - We're sorry to hear you're not satisfied with your Elite 75t. Obviously, we want our customers to have a great experience with our products. If there's anything we can do for you to help you with this, please contact us with a direct message on Facebook or Twitter. We're here to help!
Worthless for phone conversations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these buds, but returned them within 3 hrs of purchasing them because they are completely worthless when it comes to phone conversations. Your voice sounds like it is coming from under a pillow, yet the crinkling sound of a dogging poop bag 5 ft way sound as if the baggie is right next to the headset. The supression of ambient noise is not only non-existent, it appears as if there is actually amplification of ambient noise and supression of your voice. Wind noise resistance is nothing to write home about, it is not the worst I have seen but definitely not great.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello GroovyGeek- Thanks for reviewing the Jabra Elite 75t, we appreciate it. We are sorry to hear that the call quality of the Elite 75t earbuds did not meet your expectations. To reduce ambient noise, the Jabra Elite 75t earbuds offer four-microphone technology (two microphones placed in each earbud) which point toward the user’s mouth and pick up the voice. To give the best possible audio quality on the receiving end of a call, digital signal processing is used to remove background noise, such as wind when the earbuds are used outdoors, and office noise when they are used indoors. The Elite 75t perform well for music and calls in many different environments. However, the design and wearing style of the earbuds, with the microphones located in the ears rather than next to the mouth, may in some situations present a challenge picking up voice or filtering out background noise, compared with Jabra products that have a different design and wearing style. Other products may offer higher levels of noise reduction on the receiving end of a call because the microphones are placed closer to the mouth, for example in a boom arm or on a cord. Due to the lack of noise cancellation and the position of the microphones on the Jabra Elite 75t earbuds, some background noise is expected while you are on a phone call. The noise, however, should never be louder than you are. This is of course barring any noisy environments. Please contact us if you have any other questions or concerns: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support#/.
These ear buds will fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are great for about 3 weeks. Then THEY WILL FAIL! There is no doubt about it. I have purchased multiple pair AND EACH PAIR HAS FAILED. One of the ear buds (usually the left one) will just stop working. Jabra knows this too. The worst part, THEY DON’T STAND BY THEIR PRODUCT! They flat out won’t respond when you reach out with this very legitimate issue. CONGRATS JABRA! You got away with ripping me off!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MattSimo- Thank you for your feedback about the Jabra Elite 75t. We are happy to hear that you enjoyed the initial use of your Jabra device, but we regret that you have started experiencing challenges with the left earbud of the Jabra Elite 75t. We stand by our products, and we are happy to help you resolve any challenges you face with the device. If you have not received a reply to your inquiry from our Support Team, we encourage you to send us a message on either Facebook or Twitter with your support ticket number and the email address you used to contact us. We are here for you so you can have the best possible Jabra experience!
Don't give as a gift unless you give the receipt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good until went bad. Don't give jabra to anyone as a gift. I got mines as a birthday gift brand new and now they are not working properly and jabra won't warrant the unit unless you have the original receipt something that samsung doesn't do they stand behind thier product jabra does not. So if you give it as a gift enclose the receipt or they'll be out of luck if they need to be repaired.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Thank you for your review of the Jabra Elite 75t, Peterp718! We are sorry to hear that you are having challenges with your Jabra Elite 75t. We are glad, however, that you reached out to us for assistance. We will be happy to assist you with a possible warranty replacement with a proper receipt. As per our public warranty policy, which you can read about here: https://www.jabra.com/footerpages/warranty-and-service-consumer, "you will always need your receipt or other proof of purchase to claim warranty." Most retailers are able to provide you with a duplicate copy of your receipt if you do not have the original copy. If you are still not able to obtain a receipt, we encourage you to advise the service representative you are working with. They will be able to look into alternative methods for a warranty replacement. We appreciate your feedback, and we want you to have the best possible Jabra experience!
- Cons mentioned:Volume
Bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Buds volume stoped working 2 months aftet I got them. Never got the problem solved and then just got the run around.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, JABAnotworthit - We're sorry to hear that you've had challenges getting your Elite 75t to work. Would you be willing to contact us with a direct message on Facebook or Twitter? We'd love to gather some more information from you and work with you towards a possible solution. Thank you!
False advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Jabra did not follow through with main reason I bought these for. They promised that we can use each earpiece independently. That is false and Best Buy still advertises the earbuds like that. False advertising. They should provide refunds. 2. BT randomly disconnects without any reason. Fully charged and phones well within range. When they work it's decent sound. Probably equal to $50 earbuds of any random manufacturer. Sorry Jabra not happy with my purchase
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Gedoraman- Thank you for your review of the Jabra Elite 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Quit working and company doesn't support them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for less than a year and need to replace them for a second time. However, because they took so long to replace the last pair and now they are not working again, I'm past the warranty and they won't replace them. They would give me 40% retail for another set, which is laughable since they have horrible quality control and don't support them when they break. Look elsewhere.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JiminMN- We appreciate your taking the time to write a review of the Jabra Elite 75t. We are sorry to learn that you face a challenge with the replacement Elite 75t that you received from us; this is most certainly not what we expect. Please send us your ticket number via private message on either Facebook or Twitter. We will be happy to look into the matter to see if there is anything else we can do in your situation. Thank you.
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reception goes in and out. They also do not stay in my ear if I am moving around the house. Not worth the money .
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ny2020- We really appreciate your taking the time to write a review of the Jabra Elite 75t. Since everyone's ears are shaped slightly differently, we recommend trying all of the different sized EarGels that come included in your package in order to find a fit that is snug, but not too tight. You may even need to mix and match the size of your EarGels per earbud. Furthermore, we strongly encourage you to check out our support article which details how to get the best fit with your Jabra Elite 75t: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/faq/How-do-I-get-the-best-fit-with-my-Jabra-true-wireless-earbuds#/. Please do not hesitate to contact us if there is anything else we can help you with https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support#/. We are here for you!
Waste of time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 2 months the right earbud stopped working - went through process to get a warranty replacement and within 4 days the left one quit working. Now they are saying that they can only help me troubleshoot and now no longer eligible for a refund It took a solid month to go through process of troubleshooting - returning - receiving a new pair. what a waste of time.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello GeneP- Thank you for writing a review of the Jabra Elite 75t. We are sorry to read about this experience. This is certainly not expected. We kindly suggest contacting the Jabra Support Team through a private message on Facebook or Twitter. We are here for you and happy to help!
Spend your money on something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these thinking they would be great hands free options. The often cut out when playing music, the audio quality is down right horrible when making phone calls. They also disconnect from Bluetooth, it's real pain to get everything working again. Do your self a favor spend your money on any other thing but this. Doesn't work with iphone or galaxy phones
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi PaulCastone- Thank you for your review of the Jabra Elite 75t. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra Elite 75t. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 75t. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Left earbud dies -known issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First day I had these the left earbud went completely dead. I found many instances of this happening for others online. The unit will not reset. This happened even though I had installed the latest update 1.28. Do a search for 75t left earbud Doesn’t work, you will see others with the same issue. They were great while they worked for all of 16 minutes though! Going back today.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi BarryW- We are sorry to learn about the Left Earbud challenges that you experienced with the Jabra Elite 75t. This is certainly not expected from the Elite 75t, and we apologize for this inconvenience. In the future, please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-75t/100-99090000-02/contact-support so we can gather more information and provide you with further assistance. We want to ensure that you are satisfied with your Jabra product. Thank you for your review.