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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.4 out of 5 stars with 195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Elite 8 Active Gen 2 headphones for their exceptional sound quality, comfortable and secure fit, long battery life, and waterproof design. They appreciate the convenience of the smart case and the military-grade durability of the headphones. However, some users have experienced connectivity issues and wished for a slightly louder volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 195 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I’ve ever purchased highly recommendable

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JoelS- Thank you for your 5-star rating! We appreciate your positive comments about the Jabra Elite 8 Active Gen 2. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions: https://bit.ly/2xbNtEb. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in pass-through mode is so much better than airpods pro. However, there was absolutely 0 bass in ANC or Off modes; like a far away radio. I really wanted to like them but I had to return them unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SebastianY - Thank you for taking the time share a review of the Jabra Elite 8 Active Gen 2. We are glad that you are enjoying the Hearthrough feature of this device but we are truly sorry that you are not getting any bass response while using ANC or OFF. We wish that you would have contacted our Product Support Team before returning your Jabra Elite 8 Active Gen 2 so that we may have looked into the challenge(s) you were facing. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 1 out of 5 stars

    Audio issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Elite 8 Active Gen 2 failed with audio issues, and Jabra support has been awful. No phone line, super slow replies, and they made me ship my earphones in without telling me the product is no longer available. Now they want to give me a lower-quality model instead of a proper replacement or refund. Completely unacceptable for a “premium” brand. Be careful if these break, you’re on your own.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are working as fas background noise canceling better then the rest of the android BT's

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DannyW - Thank you for posting your 4-star review of the Jabra Elite 8 Active Gen 2 earbuds.  We are happy to note that you believe the ANC feature exceeds that of other brands and we hope that you find the audio experience superior, as well.  Let us know if you have any questions by contacting our Product Support Team.  You may find contact details on the Jabra website within the Elite 8 Active Gen 2 support pages at https://bit.ly/4clsP2s or give us a call at 800-327-2230.  We are happy to help!  Thanks again and enjoy! Jabra

  • Rated 1 out of 5 stars

    bad support and bad bug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worst for my situation. There appeared to be a bug with the software when you enabled google integration and wind cancelling. The jabra support questions were extremely lacking on trying to understand what was going on after i had given them very explicit steps on how to reproduce the issue. i ended up returning them. It was also hilarious how these were advertised to "stay in your ears". I put them in for the first time, bent over slightly, and out they came LOL. I even tried all of the different sizes of ear size attachments. They only sounded slightly better than the ones i bought next to them the soundcore x20s, which i kept

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds, loving it. Its description matches on the unit

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi there- Thank you for giving the Jabra Elite 8 Active a 5-star review. We are thrilled to hear how excellent they are and how much you love them. We will share this with our teams internally. Thanks again! Jabra

  • Rated 5 out of 5 stars

    AUX feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Jabra Actives and the additional aux feature is great for travel

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello FHenry- Thank you for taking the time to write a review and share how much you enjoy the new charging case and 3.5mm cable features for your travels. Please let us know if you have any additional questions or comments. We appreciate all feedback. Jabra

  • Rated 2 out of 5 stars

    NOT sweat Proof

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these back in August 28 2024. They were working well until April 1st. They are suppose to be seat and dust proof. Well apparently they are NOT! I use them inside and and do cadio. So now the left side sounds as if i have swimmers ear. I called for help, but Bestbuy won't help and the manufacturer said they would send me an email and still haven't. Needles to say i will not buy not suggest buying them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Ear Buds for the Gym or Jogging

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have numerous Jabra products. I have Bluetooth headsets, office headsets with one ear piece and a telescoping microphone and I also have numerous sets of earbuds. All of these Jabra products have been pretty average products. They aren’t bad, but they aren’t outstanding for any particular reason. They usually serve as backups in case something happens to my higher-end devices. That isn’t the case with the Jabra Elite 8 Active Gen 2 earbuds. These earbuds fit into a new category for me and I got them at just the right time. I have only recently started working out in a gym. It had been 10 years since I last saw the inside of a gym, but I’m back. Last time I was in a gym, I had a pair of earbuds that hooked over my ears and they connected to each other with a wire around the back of my head. They sounded horrible, moved all over the place, and I hooked the wire on half the machines, tearing the off my head. Now I watch people in the gym wearing big headsets that they have to keep playing with or earbuds that keep falling out. But that isn’t a problem for me. I put my earbuds in while I’m in the locker room. I choose my playlist and put my phone in my pocket. I never touch either of them again, until my workout is done. They really stay in place. They aren’t affected by sweat or even misting when I want to cool off a little. They stay in place regardless of what I’m doing. The sound is great. They utilize Dolby ATMOS Spatial Audio so instead of hearing the sounds in your ears, you hear it in your head. Depending on the audio, it can make a huge difference. Something unique with these earbuds, is the case. While it’s as little awkward that it has a rounded bottom, it has a feature I’ve not seen before. If you have an audio source that doesn’t have blue tooth, you can use the included cable to plug one end into a 3.5mm audio outlet or USB-C port and the other end into the case. Press the button on the case and you can now listen to that audio source with your blue tooth earbuds. Any source you choose, you can listen to with or without Dolby ATMOS Spatial. I’m using an Android phone and loaded Jabra’s Sound+ app. The app provides instructions on how to use and wear your ear buds. It also allows you to update firmware for the ear buds as well as the case. It lets you personalize the earbuds allowing you to define what pressing the buttons on the ear buds does. You can adjust double press and triple press on both the left and right ear buds. You can assign functions based on if you are listening to “Music and media”, “Incoming calls”, and “Active calls”, giving you a great amount of flexibility. As an example, I have mine set that if I double press my left ear bud, it will start playing Spotify for me. You can control lots of settings for call handling. You can also control the ear buds in-ear detection. They are able to sense in you have them in your ears or not. They keep track of the last location they were used, in case they are lost. They have a 5-band equalizer with 6 presets and you can control the Dolby ATMOS Spatial Sound. You can also control which voice assistant you would like to use. You can also control the language for the voice guidance and turn “Wind Noise Reduction” off or on for your microphones. Speaking of microphones, the earbuds have 6 microphones built in. The sound quality for the receiver is very good. No need to raise your voice in order to be heard. They do a very good job of reproducing your voice during a call. Overall, I’m pretty impressed with these ear buds. They have a fantastic set of features, including some that nobody else has. While I would love longer battery life, 8 hours isn’t really anything to complain about. They stay rock solid in your ears while working out and are sweat, water, and dust proof. Even the case. They are extremely tough, meeting MIL-STD-810H military standards for durability. On top of this they sound great.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SciFiFan- We sincerely appreciate your 5-star rating and positive feedback about the Jabra Elite 8 Active. Your comments about the great fit, sound, and durability of the earbuds will be shared with our team. Please feel free to reach out to our Product Support Team with any inquiries. We are committed to providing assistance and support. Thank you once again for your feedback. Jabra

  • Rated 5 out of 5 stars

    Comfortable and tech featured

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and the case works as a repeater for use with wired devices!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Thpdg - Thank you for your 5-star rating! We appreciate your positive comments about the Jabra Elite 8 Active Gen 2 and the new Smart Case! This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra always a Jabra, a 5 stars products, no problems.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GeorgeGAF - Thank you for taking the time to post your 5-star review of your Jabra Elite 8 Active Gen 2. We agree that the Elite 8 Active Gen 2 is a 5-star product and we love it, as well! We appreciate your comments and let us know if you should ever have any questions. We are always happy to help! You can find our contact information at https://bit.ly/4clsP2s. Thanks again! Jabra

  • Rated 3 out of 5 stars

    Decent at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it in less than 24 hours. The sound quality while listening to music isnt as good as my Sony wf1000xm5’s and the noise cancellation doesnt work half the time

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Agen2K17- Thank you for leaving a review of the Jabra Elite 8 Active Gen 2. We are sorry to learn that you returned your device because you were not fully satisfied with the earbuds' audio quality and noise cancellation. We hope you will consider Jabra again in the future. Jabra

  • Rated 5 out of 5 stars

    Jabra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition of the smart case makes the already ear buds perfect.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Shackp - Thank you for writing a five-star review of the Jabra Elite 8 Active Gen 2. We are thrilled to read that you are enjoying our product, especially the smart case, and are satisfied with your purchase. We care about your feedback and would like to thank you for sharing it! Jabra

  • Rated 3 out of 5 stars

    Did not work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. One ear fit fine, the other ear the fit was not right. I was concerned that the bud on the ear that did not fit right would fall out. Decided to return them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi AlanS - We are very sorry to hear that you decided to return your Jabra Elite 8 Active Gen 2. We wish that you would have contacted our Product Support Team before returning your Elite 8 Active Gen 2 so that we may have addressed your questions and concerns with the fit. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very very impressed!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many sets of ear buds that claim to be very durable or rugged, but, most of the time, they aren't as durable as they claim. My favorite thing about these Jabra's is how well built they are. They seriously are built like a tank and withstand everything I have thrown at them. I have used them in the hot ands humid heat while doing yard work, while going on walks and even in the shower(may not be something recommended but I love my music in the shower and these performed perfectly while doing my thing). I am just super impressed with the durability of these bad boys. The fit inside my ear is comfortable and snug at the same time. I had no issues with my ears getting sore after hours of use nor did I have any issues with them becoming loose and falling out of my ears. This is truly the first pair of ear buds that stayed in place the way they do. They charge easily and quickly. The case is easy to plug in and get the power going to recharge the ear buds. It also has the ability to be plugged in via 3.5mm headphone jack and stream wirelessly to the earbuds. I like this option because I can use it with my laptop in the night hours without disturbing my neighbors but still getting great sound. The sound is pretty good overall. Calls are clear and I can hear everything without issue. The active noise cancelling is good and does what it is supposed to but it's not better or worse than many others I have compared it too. It excels with music. There isn't any genre that I have listened to that didn't come to life wit these ear buds. I have also used them with movies and games. They do perform well but leave a bit to be desired. I feel that it lacks the depth to really immerse someone in a movie or game. This is why I gave it four stars instead of five. They last a very long time. I have used them everyday since I have gotten them and still have plenty of battery life left. I enjoy the app for my Android phone. It was easy to find and install. I had it set up and paired with the ear buds in just a few minutes. I love all the different features and settings in the app. Overall, these earbuds are excellent and definitely a must have!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, bigshayn87 - Thank you for sharing your detailed experience with the Elite 8 Active Gen 2 earbuds. We're thrilled to hear that you've found them to be exceptionally durable and well-built, providing a comfortable and snug fit. We appreciate your feedback on the sound quality, battery life, and the convenience of the app. Your input is valuable to us, and we're glad to know that the earbuds have enhanced your audio experience. Thank you for choosing Jabra! Jabra

  • Rated 3 out of 5 stars

    always connected, even when in case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine, they just won't power off. They are always connected to my phone, even when in the case

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DannyrG - Thank you for taking the time to write a review. We are sorry to hear that your Jabra Elite 8 Active Gen 2 is having trouble turning off when placed into its charging case. We recommend reaching out to the Jabra Support Team: https://bit.ly/3Lr6zJw. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again. Jabra

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great active wear earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Elite 8 Active Gen 2 is a tremendous step up from my previous Jabra ear buds. Not that the old set is bad by any means, but these new active 8 gen 2 buds are just a few steps above the old ones. The fit on these new active 8 earbuds is great right out of the box. If for some reason these don't fit you well, these come with three additional ear pieces to adjust the fit. This jabra Elite 8 Active Gen 2 is advertised as the world's toughest earbuds with a plug and play smart case. I have no idea if they are truly the world's toughest, but I will say, they are the toughest I have owned. Fully sweat proof, water proof and workout proof and the secure in ear fit make them about as good as it gets. The sound is extremely clear and crisp and the volume is more than adequate, especially with the outstanding noise cancelling ability of these earbuds. The jabra app allows you to toggle spacial sound on and off. This setting is great when using the earbuds for sound while watching movies or shows. It give you the feel of being in the center of the activity. You can use these with about any device that has bluetooth connectivity. I guess the only complaint I have is that the new case will not stand up on its own. It is rounded at the bottom. Trivial I know, but still bugs me just a bit. These are good, really good. Noise cancellation is awesome, even when using them to mow the lawn. Controls are easy to learn and follow. Overall, a really nice set of earbuds that anyone can enjoy in any weather conditions.

    • Brand response from Jabra
      Posted .

      Hello, beefrob - Thank you so much for taking the time to leave such a detailed and positive review of the Jabra Elite 8 Active Gen 2 earbuds. We are thrilled to hear that you have found them to be a significant improvement over your previous Jabra earbuds and that they fit so well right out of the box. We are also glad to hear that you are enjoying the sound quality, noise cancellation, and the convenience of the Jabra app. We appreciate your feedback about the case not standing up on its own and will definitely take that into consideration for future product improvements. Thank you for choosing Jabra, and we hope you continue to enjoy your Elite 8 Active Gen 2 earbuds in any weather conditions. Jabra

  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Phenomenal ear buds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these ear buds. They are my 2nd par from JABRA on this design. They fit well and sound really good. Lets get into it. Fit - They are very comfortable. Several sizes are included but the outer ear is what always bothers me. These fit snug but don't push against my ear canal. Great fit Sound - They are plenty loud for use. Along with the noise cancelling they work awesome for yard work. I'm able to hear my music and not the sound of the yard machines. My son does the same thing. You have a EQ in the app, so you can customize the sound. Also included is Dolby and spacial 3D sound for even more options. Also with a quick tap, you can go to hear through and not have to take the buds out!! BEST FEATURE Durability - these things are almost bullet proof. They take a beating! With yard work they get quite dirty and its just a simple rinse off before placing back in the case. They are marketed as Military grade for durability - and I believe it! Battery - they last so long - I don't believe I've ever had to recharge on the cable. The buds seems to last so long. then the case provides quick charge should you hit the low level. Manual states 52hours of playback with ANC on. Case is simple with flip top. Magnetic set for the buds. Utilizes a USB-C cable included to charge. No block. Works off my fast charger 30W

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, KaneM7 - Thank you for sharing your experience with the Jabra Elite 8 Active Gen 2 earbuds. We're delighted to hear that you love the fit and sound quality of the earbuds, and that they have been a great companion for yard work, allowing you to enjoy your music while blocking out external noise. It's great to hear that you find the EQ customization, Dolby, and spacial 3D sound options to be valuable features, and that the "hear through" function is your favorite. We're also pleased to hear that you find the durability of the earbuds impressive and that they have held up well during yard work. The long battery life and quick charging capabilities of the case are indeed important features, and we're glad to hear that they have met your expectations. Thank you for choosing Jabra, and we hope you continue to enjoy your Elite 8 Active Gen 2 earbuds for a long time to come. Jabra

  • Rated 2 out of 5 stars

    Bad connectivity, good fit and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently disconnect during meetings. Sound and fit are great though!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oh don’t do it whewww omg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These jawns are trash no cap :# military grade man I just know the person was definitely in the military frfr that made these mfs because these mfs do not work just like everything in the military shhhhht y’all running people pockets just like the military run you for ya time:/ the return before the 14th will be made OG heading there rn chat Oh yeah then there was no charger accessories to even charge them then the app garbage too don’t do it chat get them AirPods frfr

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RichHomieKait - Thank you for taking the time to write a review. We are sorry for any trouble that you are experiencing with your Jabra Elite 8 Active Gen 2. We would love to learn more about your experience and provide you with a solution. We recommend contacting our Product Support Team: https://bit.ly/40ufEJZ. We are always here to help. Thanks, again. User feedback is truly valuable to us. Jabra