Customer Ratings & Reviews
- Model:
- 100-99160902-99
- |
- SKU:
- 6553254
Customer reviews
Rating 4.4 out of 5 stars with 419 reviews
(419 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Elite 8 Active Military Grade HearThrough True Wireless Headphones for their exceptional sound quality, comfortable and secure fit, impressive battery life, and effective noise cancellation. While some users have experienced minor connectivity issues and would prefer a higher volume, the overall feedback highlights the product's durability, water-resistant capabilities, and reasonable price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Nice pair of truly wireless earbud headphones.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pair of truly wireless earbud headphones. 1. Sound Quality: these have really great sound quality in such a small package. These headphones really fantastic! Sound great at all volume levels. Sound is great with deep, rich bass and nice crispy clear highs, terrific overall audio performance. 2. Design and Build: These headphones are considered military grade, incredibly well-constructed and seem very durable to death. Drop-proof, dust-proof, water-proof, LIFE PROOF! They will stand up to the test of time. 3. Connectivity Options: Has standard simple to connect Bluetooth and case with USB charge port. 4. Battery Life: For hardcore enthusiasts who will likely appreciate these headphones, the battery life is crucial. The batteries in these headphones last a long time, well over a full day of playback at reasonable volume levels. I’ve not personally been able to outlast the batteries. Just plug them in when I sleep and they’ll never run out – or even low. 5. Price: Price of these headphones is right on par with similar styles and quality level on the market. Very fair price I think given their long top notch features and performance. 6. Overall really nice headphones with great fit, light feel and big sound.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .We want to take a moment to thank you, Steven, for your very positive review of the Jabra Elite 8 Active. We appreciate you taking the time to let others know about the great sound, fit, and durability of the Elite 8 Active. We hope you continue to enjoy using the Elite 8 Active and if you ever have any concerns, know that we are here to help! Contact information to our Product Support Team may be found within the Elite 8 Active support pages. Thanks again!
Rated 2 out of 5 stars
Not noise cancelling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. A lot larger than the Apple air pods. Not really noise cancelling. I can hear everything around me just fine. My AirPods worked much better at blocking sound. Would not buy again.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, JennyP - Thank you for your writing a review and sharing your feedback on the Jabra Elite 8 Active. We are sorry to hear that the Elite 8 Active did not meet your expectations in terms of size or with the quality of noise cancellation. If there is anything we can do to assist you, please get in touch with our Jabra Support Team through this link (https://bit.ly/3N47uQm). We are here for you and more than happy to help. Your input is valuable, and we appreciate you sharing your experience!
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a negative rating, I would. The left ear bud has officially died after 18 days since I purchased them. Followed all of Jabras useless support tips and wasted enough time that they are no longer eligible for return and my crazy work schedule never has me off to go to a store. Biggest waste of $189 I've ever spent for a pair of headphones that didn't last long at all. Total trash and of course, won't even be able to get Best Buy to return these on my work trip to get a new pair.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello TylerB- Thank you for providing feedback about your Jabra Elite 8 Active experience. We are sorry to hear that the left earbud of your Jabra Elite 8 Active is not working as expected, and the troubleshooting our Support team provided did not help resolve the situation. We understand how frustrating this can be, and we want to help you find a solution to your situation. We would like to encourage you to contact our Support team again and let them know your challenge continues after troubleshooting. You can also message us your ticket number on Facebook (https://bit.ly/24J5H5J), Instagram (https://bit.ly/45ZjQ4J), or X (formerly Twitter) (https://bit.ly/1U9GdeN). Our Support team is here to help you.
Rated 1 out of 5 stars
Bad QA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with the left earbud not functioning correctly.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Navy
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Nice!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds give Air Pods a run for their money for sure! Being an “Active” type of earbud, they are drop resistant and water, sweat, and dustproof. With 6-mic technology, it easily magnifies your voice while continuing to cancel out other bothersome noise. Like most wireless earbuds these days, they come with a rechargeable case with 8 hours of playback and 24 hours of wireless charging. Saying all of this, the earbuds still produce great tones through the highs and lows with a steady bass. I was very impressed with the Jabra ShakeGrip technology, which kept the buds stable and still in my ears as I worked out. I was also pleased with the adaptive noise cancellation - it filters out things that other headphones don’t, like wind noise and street traffic. This also is used during phone calls, making them quite clear. I have had zero issues with initial connection or steady connection with Bluetooth. It was also easy to connect to my wireless assistant and use commands for my phone from my earbuds.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello vollmer2010- Thank you for your kind words about the Jabra Elite 8 Active. We are delighted to learn that you are pleased with the audio range of the earbuds, call quality, Adaptive Hybrid Active Noise Cancellation, and ShakeGrip technology. The Jabra Elite 8 Active features our new Adaptive Hybrid Active Noise Cancellation chipset, designed to automatically adapt to your environment and filter out unwanted interference from wind and other surroundings. As you mentioned, you can also use ANC while on a call with the Jabra Elite 8 Active to enhance your call experience, enabled by the Elite 8 Active's 6-microphone call technology. Together, you are sure to have smooth calls every time. The Jabra Elite 8 Active also features upgraded ShakeGrip technology so your earbuds can remain safely and comfortably "locked-in" to your ears. In addition to everything, we are glad to hear it was easy to set up your Jabra Elite 8 Active with your smartphone and start using the voice assistant. We appreciate your feedback.
Rated 1 out of 5 stars
Best Buy Sold Me An Empty Box
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could review these earbuds that I was supposed to get for my birthday. I was sold an empty box at the Inverness Store HWY 280. The manager refused to make it right so I am totally done with Best Buy which was my go to store for all appliance and electronics needs.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello ScarletBegoniaz - We are very sorry to learn about your purchasing experience and hope that you will consider Jabra products in the future. Contact us if you have any questions or concerns by calling 800-327-2230. Thank you.
- Pros mentioned:Anc, Battery life, Comfort
Rated 5 out of 5 stars
Fantastic Durable Earbuds that sound great too!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are really that good! I always measure a good set of earbuds and headsets by way of build quailty vs price and the software. I have always liked using Jabra products and I have been using Jabra headsets at the office for almost a decade and they are pretty solid all around. For these earbuds, the Elite 8 series, is different that what I normally would gravitate to. I often go to for all out sound rather than the fitness. However, for some reason, I wanted to see if I liked these earbuds and compare to them to the buds I wear that I believe are sold for sound rather than the ruggedness of the product. The Elite 8 comes in a rather small box and minimizes the packaging which I appreciate. You get your normal medium sized ear cushions preinstalled and others in the box, the USB C charging cord, which are always super short, I just toss these in a drawer. But the great thing is that these can charge wirelessly. In opening the case and revealing the buds, the buds smelled like new band-aids. That's not a bad thing for me, but be aware there is a slight smell to them. I think it's because of the wrap used to make the buds waterproof and the case splash proof. The combo of these both make these a weirdly comfy wear. It feels like I am holding a pair of rubber gloves but at the same time very soft to the touch. Pairing was simple for my Android phone running Android 14 beta. The software was simple to set up as well. There is an EQ an presets, the ANC settings and so forth. All pretty straight forward. Then I finally put some music on and tested them out. And these do not dissapoint! First off, they are very comfy and makes sense for it being an earbud to work out. The battery life and usage of the ANC is pretty good, you can definately use these for a long sitting and then use the case to top them off and keep going for a good spell. The phone calls are decent as I expected. The preset EQ's are nice and overall a great and well done earbud for the price you pay. The only negative is that the buds and case can pick up some lint from time to time, I find myself brushing lint off the case a lot. Ok I am pretty OCD. But bottom line, would i recommend this? Yes! I have had the buds in for over an hour the first time I got it and there was no ear fatigue that I could discern. Very well done!
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello kpjimmy, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. We are happy to hear you are enjoying the EQ Presets, Active Noise Cancellation, and the overall comfort that we've designed for the Jabra Elite 8 Active. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us.
- Pros mentioned:AncCons mentioned:Connection, Volume
Rated 3 out of 5 stars
Good not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Super secure fit, rubberized earbuds material feels nice, sounds is decent, can use either bud at a time. Cons: Case is slippery (why not use same material as active buds and case), Take longer than other Jabra earbuds to connect coming out of the case, could be louder and better bass like the 75T, case magnet for buds not very strong (they can fall out with minimal shaking or fall). Had a problem with the right earbud not connecting when taken out of case. Had to put back in the case and take it back out. This happened quite a few times. Hear through is not good at all. Summary: Wanted to love these but they could be so much better. I've had Jabra 65T 75T 85T and other so I have a good idea on the comparisons. The 75T are still the go to buds for me. I'm my opinions the best buds Jabra has made to date. If Jabra could make an updated set of buds with the 75T sound and other features like wireless charging, serious hear through and ANC maybe even include spatial sound then they'd have a better set than all the others. For now I'll pass on these. Had to take them back while I really wanted to like them.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, JMS316 - Thank you for writing a review of your Jabra Elite 8 Active, and while we are pleased to read that you enjoyed the comfortable, secure fit provided by our ShakeGrip technology and found the audio quality to be decent, we are sorry to hear that you were not satisfied with several features of your product. We will share your thoughts about the bass levels, connection challenges, and the strength of the case magnets. We are also sorry to read that you felt the need to return your Elite 8 Active, and we hope you will consider our products again in the future. If there is anything we can do to help, please contact our Jabra Support Team through this link (https://fal.cn/3AAZd). We are here for you!
- Pros mentioned:Anc, Comfort, Fit
Rated 5 out of 5 stars
Jabra Elite Active 8’s are Great!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jabra Elite Active 8 True wireless headphones are awesome. I love the sound and the comfort is great. The ANC blocks out noise well. I love the interactive buttons which are easy to use. They stay in my ear well without falling out and are not huge at all. I have the AirPod Pro 2’s and the Bose QC 2’s, and the Jabra Elite Active 8’s are comparable to them without the price tag. They will be my everyday headphones to use from now until. Great job Jabra!!!!!
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello Mitch - Your generous remarks about the Jabra Elite 8 Active are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
TOP NOTCH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are AMAZING! the sound quality is so immersive but also gentle, they are truly unmatched! I’ve had AirPods, audiotechinica, and everything in between! These are also supremely comfortable and they don’t slip out of place ever! 20/10!! Plus they are water resistant!!! Excellent product and would recommend to EVERYONE!
I would recommend this to a friendBrand response from Jabra
Posted .Hello JLP88 - Your generous remarks about the Jabra Elite 8 Active's amazing sound quality are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They doesn’t work like they announce, the sound is poor the app that can move the sound quality doesn’t work fine I do not recommend it. I am going to get it back to Best Buy I only used twice
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Navy
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Strozzi - Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Elite 8 Active's sound quality and app connection. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated!
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great value, sound great, great for exercising
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned several Jabra in-ear Bluetooth headphones over the last decade or two. The Elite 8 Actives are similar to the Elite 7’s, but I felt like bass was better. In addition, the noise canceling feature works quite nicely. Pairing to my iPhone was easy, and I also downloaded the app as suggested. The benefit behind downloading the app is getting some advanced options like bass boost, EQ, and registering the Elite 8s to get a 2-year warranty. I feel like the 2-year warranty is excellent, most headset makers limit their warranties to a year. As this is the ‘Active’ version of this headset, The Elite 8’s are intended to be worn and used everywhere. Trips to the gym, yard work in the warm Vegas air, even walking through Disneyland (I loved the noise-canceling feature there!) and getting rained on; through it all the Elite 8 Actives worked perfectly. They come with several different rubber grommets for fitting to the ear, and once I got the fit right, they stayed in my ears during strenuous activities. The sound quality was excellent. Best I’ve had in an in-ear? No. But, best I’ve had in an in-ear that was intended for active use. Bass was surprisingly full, midrange was full and detailed, and the highs were slightly rolled off. They didn’t get as loud as my old, worn out ears might have liked, but they sounded great. Highly recommended as an in-ear active headset.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello, Derek - Thanks for your five-star review; we appreciate your feedback on the Jabra Elite 8 Active. We are happy to hear you are enjoying the sound quality, especially our ANC, and we are very glad to hear that you have been able to find a secure, comfortable fit. Thank you for sharing your opinions!
- Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Beautifully tough gym buds.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I'm not huge into reviews but the people need to know. So I really enjoy these. After going from the jaybird vista's anything else I tried was hot garbage. I workout very heavily Gym use, running, sprints, you name it. I do it. After trying everything else on the market with or without wing tips I found these. I have huge ear canals so anytime I tried anything else without wing tips they never stayed in. These bad boys stay in. Seriously. I could have a seizure and they'd stay put. The sound is awesome. The anc is ok but you honestly dont need it. These guys are so snug/comfortable you dont need need anc. I cant hear anything else with them in. Unless the hear through is on. For anyone who needs serious gym buds, running buds, or just something with awesome sound these are them. I love that its a physical button in each bud that isnt to hard to press. No accidental bud touches. The eq is customizable for even better personal tones. Just buy them. You wont be sorry. And no, this wasnt a promotional review.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello Stephen - Thank you for taking the time to share your review of the Jabra Elite 8 Active. We are thrilled to hear that the Jabra Elite 8 Active has been a game-changer for your workouts and activities. It is fantastic that the secure fit and sound quality are meeting your needs. If you ever have more insights or questions, feel free to reach out. https://bit.ly/45NZN8O We hope you continue to enjoy your workouts with the Jabra Eltie 8 Active!
Rated 1 out of 5 stars
No Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jabra-Elite 8 Active Military Grade difficult connect Bluetooth.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Dainius - Thank you for your review about the Jabra Elite 8 Active. We are truly sorry to learn that you are having trouble with it connecting to Bluetooth. We would not expect this. We recommend reaching out to the Jabra Support Team: https://bit.ly/3Lr6zJw. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again.
Rated 1 out of 5 stars
Poor quality control died fast
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud died after 3 months, only used during light gym workouts.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JoeD- Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Elite 8 Active. We recommend reaching out to the Jabra Support Team: https://bit.ly/3Lr6zJw. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again.
Rated 1 out of 5 stars
Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned Returned Returned Returned Returned Returned
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello Devildog - We are sorry to learn that you were not satisfied with your purchase of the Jabra Elite 8 Active. If we can assist you in any way in the future, please do not hesitate to contact our team. We are happy to help! You may find contact information on the Jabra website within the support pages for your Jabra model. Thank you.
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Jabra has a customer for life!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Five star review no question about it. I bought a pair of Dre Beat Earbuds to compare quality, there really is no comparison, Jabra is on a level of it’s own. The fit, price point, noise cancelling capability, sound quality, battery life, customer support and interactive Jabra App are all fantastic and very user friendly. I will be a Jabra customer for life. They are called Jabra ELITE 8 Active for a reason, an elite earbud with a superior listening experience. 10/10 would recommend.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello BrentJ- Thank you for your positive feedback about the Jabra Elite 8 Active. We are thrilled to hear about how much you enjoy the fit, ANC, sound quality, and battery life. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team.
- Pros mentioned:Battery life, Fit
Rated 4 out of 5 stars
Almost perfect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good overall -- good fit (and I usually have problems), good sound level (which means I run high playing audiobooks and podcasts ) and app gives good control over it, and the modes. Battery life is good. My only caveat is the bud has a tiny hole the sound comes out of -- open and unscreened. If you have any earwax issues, you'll eventually get wax in the bud that you can't get out, which would eventually lead to muted sound and shorten the life of the unit. You'll have to take steps to clear that your ears of wax before using.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello MBrinkman - Thank you for taking the time to review your Jabra Elite 8 Active. We are glad to hear about the good fit, sound quality, control of sound and battery life. We understand your concerns about the soil buildup over time due to earwax, sweat, or oil. Therefore, practicing aural hygiene and cleaning the earbuds regularly is essential. We recommend cleaning your Jabra Elite 8 Active by following these instructions: https://bit.ly/3RzMl3E. If you ever have questions, please contact us directly. Thanks again!
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Another Hit By Jabra
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Jabra products (6 & 7) that I have used in the past but I must say these are by far the best. They are well designed and packaged. They are lightweight and hardly noticeable when you are wearing them. The sound is phenomenal and crisp. When I work out I sweat profusely and most in ear headphones claim to be sweat proof and that they will stay in your ear canal as you work out and sweat, most do not. However, these Jabra Elite 8 Active Earbuds do. Jabra has what they call “ShakeGrip” and believe me it works. You can run in these, jump in these, do most any kind of exercise and they have not dislodged from my ears. They just feel different from the other Jabra products I have used in the past. Also they are waterproof which for me was important, I mainly do cardio outside and there have been many times w/ the other products that I have tried in the past that as soon as it begins to rain you have to take them out. Not w/ the Jabra Elite 8. They are waterproof to the point Jabra says, they can survive being submerged. I updated my App and once I fully charged them the process of connecting them to my cell phone and table were simple, the entire Bluetooth process took less than 3 minutes and I had them in. I did experiment w/ the included gel/foam tips and I used one size in my left ear and a different size in my right. I normally can only wear earbuds for about an hour before experiencing ear fatigue but not w/ these. I can wear them about 2 to 3 hours w/ no problems, it seems as if they are just “different” If you are in the market for a great looking, great feel, in ear earbuds, I highly recommend the Jabra Elite 8 Active.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello Mike777vsp, Thanks for your 5-star review! We appreciate your positive feedback about the Jabra Elite 8 Active. We are excited to hear that our ShakeGrip technology and long-lasting comfort are working great for you & your active lifestyle! We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Support. We are always here to help. Thanks again.
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Wish it fit my ears better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only qualm with this product is it doesn’t fit in my ear quite well enough where it doesn’t move while I’m working out. Eventually it wiggles out and then stops playing. The sound quality is amazing though. I take the bus in San Francisco and it is loud, everywhere, all the time with construction, people, sirens, homeless people, people on drugs, and I can honesty say I can drown out the world and peacefully read my book while in transit. The battery life is quite impressive, I got these back in December and I haven’t charged them once yet. At least 50 hours so far of listening. Overall 4 out of 5 only because of this fit.
This review is from Jabra - Elite 8 Active Military Grade HearThrough True Wireless Headphones - Black
I would recommend this to a friendBrand response from Jabra
Posted .Hello user205425 - Thanks for your 4-star review. We appreciate your feedback about the Elite 8 Active's Noise Cancellation feature (ANC) during your commute and we will share this information internally. We are sorry to hear about the trouble with the fit of your device. With some trial and error, most users are able to find a secure and comfortable fit of the earbuds, and it is rare when a user is not able to find a fit that is right for them. In the meantime, if you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Elite 8 Active. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3Lr6zJw.





