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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Elite 8 Active Military Grade HearThrough True Wireless Headphones for their exceptional sound quality, comfortable and secure fit, impressive battery life, and effective noise cancellation. While some users have experienced minor connectivity issues and would prefer a higher volume, the overall feedback highlights the product's durability, water-resistant capabilities, and reasonable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 424 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of these headphones and was sad to see them go when they stopped working after 6 years or so. I got these ones and instantly could tell a difference. The sound is so clear and the ability to change the levels through the app is amazing too. Definitely a recommendation to buy!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello EvanW- Your generous remarks about the Jabra Elite 8 Active are greatly appreciated. We are pleased to hear how much you are enjoying the clear sound quality and the great adaptability you have with the Sound+ application. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Airpods to these & so far have liked them. They do seem to stay in my ear better than the AirPods, sound quality isn't as good but works for running.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello user401895 - Thank you for giving the Jabra Elite 8 Active a 4-star review!  We are happy to learn that you are finding that the Elite 8 Active fits better than your previous earbuds.  The Elite 8 Active are the toughest earbuds you can find - tested under extreme conditions using military-grade testing.  If you have concerns related to the audio quality, we encourage you to contact our Support Team.  You may find contact details on our website within the Elite 8 Active support pages at https://bit.ly/49Vw8g1.  Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jabra wireless headphones. They are totally worth the money and take a beating. The sound is great and they are able to deal with everything I put them through.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Killer Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally TOTALLY exceeded my expectations! Stay put in these ears and sound quality rocks! Don’t hesitate to give them a try.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, ITownBudman - Thank you for your enthusiastic review of the Elite 8 Active! We are thrilled to hear that the earbuds exceeded your expectations and that you are pleased with the sound quality. We appreciate your recommendation and hope you continue to enjoy using our product. If you have any further feedback or suggestions, please feel free to share them with us. Thank you again for your support! Jabra

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are amazing! I love the battery life and the distance it can connect to my phone is wonderful. The set up was very simple and easy. I love these earphones!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - Thank you for your positive feedback and for writing a 5-star review. We are happy to read how amazing the Jabra Elite 8 Acive has been for you. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any information is valuable to us. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra Elite 8 Active

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect earbuds for working out. Active noise cancel feature is great and app is very user friendly.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, user328431 - Thanks for sharing your five-star review. We are delighted you have found your Jabra Elite 8 Active to be a great workout companion, and we want you to know we appreciate you for sharing your viewpoint on our product. We value all your feedback! Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Downgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Elite Active 7 and these have been a big downgrade. The sound quality is very good, no complaints there. But the ANC is terrible compared to the 7s, it is also not adjustable or customizable like the 7s were. No clue why Jabra thought this was a good idea. I also feel as if the fit isn't as tight or sexure either.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JulioM - Thank you for sharing your thoughts on the Jabra Elite 8 Active. We appreciate your positive feedback on the sound quality. We apologize for any disappointment with the ANC and fit compared to the Jabra Elite 7. Your insights are valuable, and we are continuously working to improve our products. Please reach out to our support team at https://bit.ly/45NZN8O for further assistance. We hope to hear from you soon and thank you again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JABRA ELITE 8 ARE GREAT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT HEADPHONES! RUNNING AN HOUR OR 2 EVERY DAY.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello KENNETH - Your generous remarks about the Jabra Elite 8 Active are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build. Love the purchase. Definitely recommend.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello user228831 - Thank you so much for your fantastic review of the Jabra Elite 8 Active! We are delighted to hear that you appreciate the great build of the headphones and that you are loving your purchase. If you ever have any questions, feedback, or if there is anything else we can do to enhance your experience with the Jabra Elite 8 Active, please feel free to reach out. https://bit.ly/45NZN8O Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to not like. They kickass no matter what youre doing

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Fleece - Thank you for taking the time to write your five-star review of the Jabra Elite 8 Active. We really appreciate your positive feedback, and we are delighted to know that they are enhancing your experience. If you ever have any questions or need assistance, please feel free to reach out to our support team. https://bit.ly/45NZN8O Jabra

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent Quality, ANC not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent, but the ANC could be better. It doesn't filter out all sounds and it's pretty annoying. Seem pretty durable however.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Elite 8 Active's ANC. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to help! Thanks again. Jabra

  • Rated 5 out of 5 stars

    Great exercise headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great for working out and running. They stay in as advertised despite not quite feeling all the way in, which will take some getting used to. Highly recommend

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Drb888394- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra

  • Rated 4 out of 5 stars

    Jabra Elite 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally have issues with the noise cancellation causing a high pitch screech. Otherwise I love them.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello user822047 - Thanks for your 4-star review! We appreciate your positive feedback about the Jabra Elite 8 Active. We will share this information internally. We are sorry to hear about the trouble with your Jabra Active Noise Cancellation, please do not hesitate to contact Jabra Support: https://bit.ly/3Lr6zJw. We are always here to help. Thanks again. Jabra

  • Rated 5 out of 5 stars

    Great headphones for sleeping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a great purchase. I couldn't be more happy with Best Buy and my headphones

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ColeB- Thank you for your 5-star rating! We appreciate your positive comments about the Elite 8 Active. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Rated 2 out of 5 stars

    Fall out no matter what.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this by saying, these just may not be for my ears, IDK. I’ve tried twisting them, I’ve tried all the inserts. I CANNOT keep these from slipping out under any circumstance whatsoever. I can be sitting completely still and they’ll come out, you can forget about exercising. The Bose SoundSport and Dre FitBeats are light years better than these IMO. These things have frustrated me to the point that I’ve almost stomped on them in the middle of the flow before. I would not recommend these whatsoever for anything active.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TrevorB - Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Jabra Elite 8 Active earbuds. We understand that fit and comfort are crucial, especially during active use, and we apologize for any inconvenience caused. We appreciate your efforts in trying different inserts and methods to improve the fit. You may need to mix and match sizes, as no two ears are exactly alike. With some trial and error, most users are able to find a comfortable and secure fit. If this is not successful, we would suggest returning the product for a refund. If you have any questions for our team, please contact us here: https://bit.ly/45NZN8O We thank you again! Jabra

  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty nice. I enjoy the active audio feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product isn't what I expected I was pretty disappointed.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, EmilyM - Thank you for reviewing the Jabra Elite 8 Active. We are very sorry to hear that you are disappointed and that the Elite 8 Active did not live up to your expectations. We are always looking for feedback on our products, and we appreciate you for sharing this. If you have more to share, please contact us (https://bit.ly/3N47uQm). We are more than happy to listen! Jabra

  • Rated 2 out of 5 stars

    Only one side works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out real great, then it degraded to where only one side works. Tried all the trouble shooting techniques and none of them worked. I am now looking to purchasing walla buds, which Best Buy does not sell.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DaleS- Thank you for writing a review about the Jabra Elite 8 Active. We are truly sorry that only one earbud is working and that the provided troubleshooting has not resolved this. We recommend reaching out to the Jabra Support Team: https://bit.ly/3Lr6zJw. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again. Jabra

  • Rated 1 out of 5 stars

    Horrible service and design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service, horrible pairing design, have to throw these away because I can't do anything with them due to the pairing design. Jabra's solution is to give me 32% off old products that are already on 30% discount, and these discounts can't be combined. Shout-out to Jabra for their broken pairing design and only solution is a 2% discount off buying another one of their terrible products.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, EthanH - Thank you for reviewing the Jabra Elite 8 Active. We are sorry to hear that you were unhappy with both the pairing design of the earbuds and the support you recieved from our Customer Service team. We appreciate your thoughts and opinions, and if we can assist in any way, we invite you to please get in touch with our Jabra Support Team through this link (https://fal.cn/3AAZd). We are here for you and more than happy to help! Jabra

  • Rated 1 out of 5 stars

    Didn’t work well with IPhones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife for Xmas. She had older jabra model which worked with new IPhone. On new buds couldn’t get voice commands to work. Contacted Jabra support who were no help!! Multiple support tickets issued. Tried unsuccessfully on both my wife’s and my iPhone. Finally Jabra concluded IPhones were the problem. Returned buds. Exchanged for Beats which worked seamlessly.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GHB111- Thank you for reviewing your experience with the Jabra Elite 8 Active. We regret to learn that your wife was having difficulty using Siri when her Elite 8 Active earbuds were connected to her iPhone and that you decided to return the product. All our Jabra Elite range products are fully compatible with Android and iOS smartphones and tablets. We hope that you will consider Jabra again soon. We are always happy to help. Jabra