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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Elite 8 Active Military Grade HearThrough True Wireless Headphones for their exceptional sound quality, comfortable and secure fit, impressive battery life, and effective noise cancellation. While some users have experienced minor connectivity issues and would prefer a higher volume, the overall feedback highlights the product's durability, water-resistant capabilities, and reasonable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-424 of 424 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend these headphones at all. They do not deliver on extreme durability. The headphones got damaged after one drop. Jabra would not issue a replacement under their 2 year warranty. Their customer support is awful. Have had multiple earbuds that are way more durable then this "military grade" one.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Sergio - Thank you for taking the time to write your review. Devices that have sustained physical damage due to improper use, storage, or falls/drops are not covered under Jabra's two-year warranty period. For more information. If you have further questions or concerns, feel free to reach out to our support team. https://bit.ly/45NZN8O Jabra

  • Rated 2 out of 5 stars

    Too big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Sony new model, but too big for my ears. Returned them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nanduah - Thanks for your review. We appreciate your feedback about the Jabra Elite 8 Active. We are sorry to hear about the challenges you experienced with the fit. We will share this information internally. If you have any questions, please do not hesitate to contact our Support Team. We are always here to help and we hope you will consider Jabra again in the future. Jabra

  • Rated 1 out of 5 stars

    Sub par ear phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J you slip out of my ear and would not stay sound in. Sound quality is sub par

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MaaliqE - Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Elite 8 Active's fit. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again. Jabra

  • Rated 1 out of 5 stars

    Bring back the quality of the 65ts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible noise from noise cancellation the whole time.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jonathon487- Thank you for writing a review. We are truly sorry to hear that you having challenges with the Jabra Elite 8 Active. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/3Lr6zJw. We are always here to help. Thanks, again. User feedback is truly valuable to us. Jabra