Customer Ratings & Reviews

I ended up returning these after 2 days for one reason only, and the only reason I did not give a 5 star review. 1st, quality is great, sound is great, ANC is great and the features are great (ambient mode, hear-through mode etc.) The problem is that they did not pair with my PC. They paired, but it was a terrible connection (crackling, poor sound). I checked online for a solution and the Jabra site specifically states they are meant to pair with mobile devices and not a PC, thus they may not perform correctly. They worked great with my iPhone. If you plan on using these for a PC, look elsewhere.

These headphones are amazing. I am very impressed with them. They have a lot of great features when you use the app. I really like the noise cancellation the most. It really does a great job at blocking out the background noise. The on-ear detection is amazing too. It's nice that they can shut off when you take them off. I was very impressed with all the features overall. The sound is crisp and clear and they're very comfortable to wear. I absolutely love these headphones and I'd recommend them to anyone.

I bought them recently and overall they are pretty good. These are more of a Bose competitor as they both offer a more neutral sound; Beats and Sony are more bass heavy. The build quality is very nice and they come with a 2 year warranty, which the competitors typically have a 1 year. About Jabra they are owned by GN Store Nord which is also owns ReSound which in the top five hearing aid manufactures in the world so It's safe to assume these guys know their stuff.

I have been a fan of Jabra for many years and most recently enjoyed the Elites 65t's. The Elite 85h are a superior product for both sound and call quality with great operational features. Call quality, especially in noisy environments is great with little background noise pick-up compared to the 65t's where the person on the other end would always complain they could not hear me over the background noise. Delightful fit and comfort, battery life, and user customizable sound settings for different environments....but I agree with other reviewers on at least one shortcoming and have noticed one not previously mentioned. 1) the "Smart Sound" feature is slow to analyze and adapt to different environments and is often inaccurate - when I am in a quiet room it often defaults to a "public" space setting, and 2) during calls and with the "sidetone" setting enabled to allow you to hear your own voice, it seems there is an imbalance in the volume of my own voice between left and right sides. I have noticed this almost consistently at different "sidetone" levels, although the volume of the caller on the other end of the call is balanced. Overall a great product with great value.

Setup is quite simple on the headphone. Just open and flip both earphones and it gets powered on and waits for a Bluetooth connection. Gets connected very quickly with a phone. JABRA sound app is optional. I am a bass lover and this is a very disappointing headphone if your priority is bass. Normal music without bass is okay. The volume limit can definitely be higher. I tried adjusting the equalizer to have more bass and the headphone started giving terrible sound. I had to lower the bass. I even tried preset equalizers and none of them are able to provide good sound. The noise cancellation feature on the headphone is just okay. I could still hear outside sound. Sony is best in the market for noise cancellations. The smart sound feature on the app is just useless. It takes about a minute to analyze the sound in the headphone and shifts to the relevant sound mode. I tested this at home when it was completely silent and the app recognized that I could be in a noisy environment and switched the mode to public. Jabra needs to improve a lot on the headphones. $299 for this headphone is just waste of money. I am giving 2 stars just because I liked the built of the headphone and the box it came with. This is a okay kind of a headphone for a normal music listener, not for someone who craves for quality sound.

Normally simplicity is a good thing but if the core pieces aren't there, it doesn't work. The sound is just decent for the price point. The design seems generic to me and isn't anything special warranting such a high price. I truly wish the sound quality was better...hopefully the next iteration has improvements.

I've found that there was a bit of pressure on my head and with glasses, caused a bit of discomfort but they have loosened up a bit and are comfortable for long periods of wear. ANC works pretty well, but not as well as my QC 35 IIs did. Sound is reasonable if not stellar. The headphones developed an intermittent crackling sound that unpairing, resetting, changing adjustments doesn't solve. Further, people are starting to say they can't hear me well. Neither of these happened in the first couple of weeks. Contacted support a week ago, and received not a single response. When I posted for help, the form said they strive to respond in 48 hours. If I could return these I would.

These Jabra Elite 85h headphones have it all. They are wireless, comfortable, well-designed, they have 35 h battery life, adaptative noise canceling and connect via bluetooth.

These headphones are perfect for those college students heading back to the dorms! The Noise Canceling headphones make studying so much easier and distraction free. I love the quality of the sound and how easy it was to personalize my experience with the app. I let my son use them so we aren't all listening to his music while he does his homework! He has no problems setting them up and customizing them to how he likes it.

Sony 1000XM3 are currently at a $50 discount on this site, so unless Jabra discounts their's further, it makes no sense to buy. Its a good headphone if you commute and fear rain, sweat to get on it, which I'm afraid is an issue with the superior Sony 1000xm3's.. ANC's are not at par with Sony's but then you get what you pay for.

Love my jabra 65t wireless so bought these for the office and commute. Sound great and fair ANC. I had an issue with static in the headset while using noise cancelling after a week and a half of back and forth with their support and no resolution in sight. Took them back and bought Sont XM3s

When I first tried my Jabra headset, I was thrilled at the style and feel. I purchased these for work use, as the general internet reviews claimed Jabra is the company for phone call headsets. One thing you should know is that I use Zoom for web conferencing and a MacBook Air for these calls. When I listen back to my calls in which I used the Jabra, the voice quality is frankly terrible for such an expensive headset. My voice sounds fuzzy, and I am using an excellent internet connection. When I used my Apple earbuds (the wired kind), the voice quality was crystal clear. In both scenarios I was on the same device and internet (I work at an IT company, so it's great internet). I even tested the Jabra using a wired connection to my computer, and it was worse. In addition to having fuzzy voice recording, the headset then buzzed and shut down 3 times in the 15 minutes it was connected to my computer with the provided wire, even while I was just listening to music. Furthermore, when I contacted support about this issue, the support team was rude and told me I wasn't using the headset as intended, which was for mobile phone calls, not internet calls, and not to be used with computers. Based on the service alone, I wouldn't buy a Jabra product, but when the device doesn't work as claimed, that seals the deal for me.

I couldn't wait to get a headset from Jabra that was over the ear, ANC and certified for Skype. I know - Skype isn't the best but it's what my company uses. So I pre-ordered from BestBuy from an email from Jabra. Because every Jabra headset so far is able to be paired w your PC using a dongle, I figured this would as well. There was little tech info about the headset. The package came and no dongle. Great - Jabra improved their technology. I then go on an international trip. Love the headset - comfortable on a 9 hour flight. But I can't use my headset for conference calls. It paired with my PC but device type is Other - not Audio. So Skype doesn't recognize it. I contact Jabra via email - no answer. I check the website - no support for Elite 85h. I call support who repeats that I have the elite 65. No - 85h. You need to purchase a dongle. Really I spent $300 for your premier headset and I have to buy a dongle. Oh... the 85h. Yes. I'll transfer you. That rep tells me straight up - it does not pair to your PC. Really! I would have rated this headset as a 4 star. However bc the premier headset in the elite line where all the other headsets pair via a dongle, I rate this 1 star. It should not be elite if it can't pair to your PC. I'm moving away from Jabra and returning this to BestBuy. This is not a business headset.

Stopped working properly in exactly 11 days. If I'm going to spend hundreds on a product I just need to be able to depend on it to work. Just work. Not a 1 star review because the first 10 days were cool so if your doctor only gave you 9 days to live recently and you want to jam out 'til you die, go for it.

I bought these headphones with high expectations and was very excited when I received them, the unboxing was not a let down, they felt great in hand and on my head but the big disappointment came when I turned them on and started to listen... They're not only poor quality sounding but I will go as far as stating that they're the worse pair of headphones I've ever purchased... I've own Sony, V-moda, Beats and Bose just to name a few of the top end ones theses are not even in that category. I would not recommend.

I needed a noise-canceling headset with an excellent microphone. I used the microphone on a Samsung 2 in 1, a dell 2 in 1, Samsung note 10, and iPhone 7 while working on a Microsoft word document. I used it on the computers with the audio line both plugged in and unplugged. It failed to recognize 50% of what I was saying in my noise-free home. I had 100% recognition with no device and another cheaper headset. I tried it on phone calls on the 2 phones and my jabber connected computer. It failed. People had difficulty hearing me.

Headset is a little tight on the head. It connects fine with smart phone but it has no ability to connect to computer. What headset doesn't have the ability to connect to computer. Even with the aux plugged in, no sound comes through. It's not worth your time or money in my opinion. Get something that can actually connect to more than just your phone.

I really wanted to love these. But Jabra just didn't deliver. The sound quality is not on par with similarly priced Bose and Sony ANC headphones, and the smart sound noise cancelling just isn't an improvement over other products.

I only used these for about twenty minutes and was incredibly disappointed with the noise canceling performance when sitting in a Starbucks. I updated the firmware to make sure there wasn't a fix or enhancement available, but it wasn't any better. The good news is that the return policy at Best Buy is excellent so I got all of my money back.

Very disappointed with my Jabra Elite 85h. It is not compatible with my PC bluetooth and only worked wired, initially. After a few months, even the wire connection stopped working for the microphone for no reason. I asked support and they said they are not designed for computer use and they can't do anything about it...