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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4 out of 5 stars with 240 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Elite 85h Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional noise cancellation, comfort, and long battery life. They appreciate the ANC feature and find the headphones to be very comfortable to wear for extended periods. The impressive battery life is also a major plus, allowing users to enjoy their music without worrying about constantly recharging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 240 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever purchased! the over-the-ear design is great for the noise cancelling feature. Better than Beats by Dre. The battery lasts a really long timeNow just to see how long they last

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this pair so much! I got it in preparation for the next time that I travel by plane, but use in the apartment has been fun. I really don't have anything bad to say about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK product, not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, a bit funky fitting and looking / bulky. Material on outside of headphones makes it seem cheap. Just missed the mark on this one. Wish I could give it a better review.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello charlieras- Thank you for reviewing the Jabra Elite 85h. While we are delighted you enjoy the audio quality of the Elite 85h, we regret you are not satisfied with the design of the headset. We really appreciate receiving feedback from our users and we encourage you to contact our Support Team if there is anything else you would like to share with us: https://www.jabra.com/supportpages/jabra-elite-85h/100-99030003-14/contact-support. We want you to have the best Jabra experience. Jabra

  • Pros mentioned:
    Battery life, Bluetooth, Sound quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Close to Pefect Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous features packed into a well thought out product design and stored in a compact zipper case, the new Jabra Elite 85H is more than the over-the-ear jogger’s ear bud. This is Jabra’s new headphones and they have been engineered with ‘SmartSound’ for the best wireless calls and music experience. The visual product design of the headphone is much like its competitors. It fits comfortably over the ears and adjust easily. The Bluetooth setup is easy and paired on the first try. When the earphones are positioned over the ears, the headphones are immediately turned on. The audio was clear and gave a full range of tones - pitch, intensity, duration and timbre. I found the ANC (Active Noise Cancellation) and Passive Noise cancellation to work well in my office setting; however, the adaptive audio of the Smart Sound feature makes owning and wearing these headphones more enjoyable than others that I have tried, as the ‘Hear Through’ setting eliminates pulling them off to interact with the demands of everyday surroundings. The Sound+ Jabra App allows total customization and personalization of the headphones. Another great feature of these headphones is the extended battery whose remaining life is announced upon each use. A full charge takes up to 2.5 hours. I have used them at least 30 hours and have yet to charge them again. With the ANC on, the music and talk time is estimated to be 36 hours and is extended to a full 41 hours when the ANC is turned off. Other features include the Voice Assist, one-touch access for either Alexa of Siri and the 8 microphones which gives clear audio when making and receiving telephone calls. The 5.0 Bluetooth built into the headphones can be paired with up to 8 devices with two devices connected at the same time. There is a USB connection, a mini jack for the included audio cable, airline audio jack and a vinyl zippered case for travel and protection. The headphones also come with a 2-year warranty against water and dust. The product design and features are very well considered and manufactured, and the headphones are comfortable even though at times they do appear a little heavy. The feature adjustments are easy to use. The sound is clear and offers a strong dynamic range. Calls are easily answered, ended or ignored and ergonomic considerations have been given to the up and down controls just as it has been given to the placement of all the operating features and function controls. The Jabra Elite 85H are designed very well and are quality headphones. To me they are a “keeper” as the design has considered all the features that I want and need, and I have really enjoyed them the last couple of weeks that I have owned them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life with comfortable ear cups and adjustable listening modes make these my favorite headphones. Paired with laptop and cell phone the microphone array and noise reduction makes these great for calls

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great build quality, low sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality and comfort were great on this product, but the sound level never went high enough for me... had to return unfortunetlly.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kyle- Thank you for writing a review of the Jabra Elite 85h. We are happy to read that you are enjoying the build and comfort of the Elite 85h. It is unfortunate that you are unsatisfied with the sound quality. We kindly suggest in the future to test the Elite 85h with a second smartphone to see if the challenges with the volume continue to persist. Regardless we appreciate your feedback. Thanks, again! Jabra

  • Rated 3 out of 5 stars

    Not worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to have a dedicated work headset that was designed for that purpose, but have found this to be underwhelming. 1. Range has been decent, able to walk away from the phone, have not tested the distance 2. Sound quality is average, even when managed via the app 3. Noise cancellation is poor 4. Most frustrating is it cuts out in the middle of calls, reconnects, all while adjacent to the source device 5. Jabra's customer service team is very difficult to get a hold of and required me to return the device, then wait 3 weeks to receive a replacement. When you are spending > $200 for a wireless headset, I would have expected this to be a non-issue.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello OfficeSpace- thank you for your review of the Jabra Elite 85h. We are glad to hear that you decided to purchase the Elite 85h and that you are pleased with the operating range of the headset. However, we regret that you have not been having trouble with the connectivity of your headset while on phone calls. That is not what we expect of the Elite 85h. We are delighted that you reached out to our support team and that you were able to get a warranty replacement for your headset. If you have any questions about your support ticket, we encourage you to reach out to us by way of private message on either Facebook or Twitter. We will be happy to check into its status for you. We greatly appreciate your feedback. We are here for you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't beat the quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Worth the price! So glad I purchased at Best Buy, easy online purchase for store pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good headphones, but not worth the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll have to say, the headphones were very average for a $200 pair. Sound was great, and microphone was good for conference calls. Noise-cancelling so, so. They were very uncomfortable to me. Very tight on me head. I had to return them because I couldn't wear them for a longer period of time. I wanted to love Jabra because I have many other Jabra products, but I just couldn't with these. Save your money and go with another pair.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello rh612- Thank you for taking the time to write a review of the Jabra Elite 85h; we really appreciate your feedback. We are sorry to read that you did not find the Elite 85h headset comfortable to wear for an extended period of time and that you returned the device. We wish that you would have contacted our product support team prior to returning your Jabra Elite 85h so that we may have addressed your concerns regarding the fit of your headset. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 3 out of 5 stars

    Ummm...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones but I am experiencing some issues on day 1. Issue #1: After I downloaded the newest firmware as it suggested, my music no longer pauses after I remove one ear cup. Issue #2: After I downloaded the newest firmware, the app says that my right ear cup is off my ear even though it is on. Everything else works fine so far. I could not give it a 5 with these issues. I could not give it a 4 either as that would suggest that everything is really good just not perfect. Therefore, I had to give these a 3. If these issues are fixed, then I can definitely give these a 4 or a 5.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jmoney- Thank you for your review. We are happy to know that you really like the Elite 85h. We are sorry to hear about these troubles you are describing on the first day of using the product. This is not what you should expect. We kindly recommend reloading the firmware in the compatible Sound+ app. We have provided you with instructions below:
      In Jabra Sound+ app, go to Headset > Voice Guidance Language, select the current language of the earbuds, and follow the onscreen instructions to complete the download and installation. After this process is complete, please test to see if the challenges persists with the Elite 85h. If you require further assistance with these troubles, please contact our Jabra Support Team: https://www.jabra.com/supportpages/jabra-elite-85h/100-99030003-14/contact-support. We are here to help, and make sure the Elite 85h is functioning properly. Thank you for your feedback, we hope to hear from you soon. Jabra

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great tech, good sound, comfortable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones and was initially impressed with the carrying case it came in, a medium sized hard case with velvety inside. The headphones were folded in a configuration to fit and must be folded this way to fit in the case properly. Accessories include adapter for plane/train rides, short charging cable, and a 3.5mm line for corded listening. The headphones came fully charged so it was simply pull them out, unfold to turn on, and pair with my device. Yes, you just unfold them to turn on. I was confused at first looking for the pair/power button but you only need unfold and turn the ear cups to power on. The headphones easily paired with my phone, and with the app you can customize or personalize the sound. It also has an automatic smart sound feature that adapts to your surrounding noise and changes the sound profile based on the noise level. At first when listening to music when using these headphones I was a little underwhelmed. The volume to me was a bit low even when maxed out. Also on certain songs it sound as if the drivers were blown listening to deep hard bass songs. I was a bit turned off from these headphones because of the high end cost but seemingly low end sound. That was before the first automatic software update that came across thru the app. I’m not sure if it was the initial update and continuous use of the headphones, but the sound got better over time and the volume level seemed to increase a bit. Now at a satisfactory level to listen to without damaging my eardrums. The ANC feature is nice but not perfect. While on it does eliminate about 85 to 90 percent of the noise depending on the decibel and frequencies of the surroundings. I did use these to mow my lawn and was able to comfortably listen to my music but still heard the roar of the lawnmower which is somewhat expected. With just a quick push of a button, you can cycle they the ANC settings to off and hear through. The hear through feature is interesting as it makes you hear as if in a tunnel or listening they a mic. It’s good to have in case listening to music while walking or around the kids, but even when on a call so you can hear yourself so you are not yelling while on the phone. The battery life is amazing! I have yet to charge this after several hours over many days! Every time I turn them on it says level high and the read out is still high on my phone, simply amazing! They are very comfortable with soft ear pads and head band. If you wear glasses like me, they will put slight pressure on the sides but not enough to where you can’t wear them for hours comfortably. They have a solid build and look good even while wearing. I only gave 4 stars because I was expecting more power in the sound and EQ which is still a little underwhelming but improving over time. Definitely a competitive pair of headphones for the other big brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones! Can clearly hear people on calls and vice versa. Sounds great when listening to music too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Headset Without a Mic in the Way

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Comfortable for long meetings. Excellent sound quality both ways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product except feel pain on long hrs of us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Great Bluetooth connectivity, hot swap works just fine. - Awesome battery life. - Sound quality is ok not great. - Feel pain near ear on long hours of use - Feel heavy when use continuously.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific headphones for making phone calls in a noisy environment. Good value. Easy to use and well constructed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones, better than my beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones I've used. Like them better than my beats. Comfortable to wear for hours.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I would prefer if it would automatically switch to phone when out of range from laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They sound great, when they work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these mainly for working from home (tons of conference calls). They do not connect wirelessly to the computer which is a bummer. Most of my calls use meeting apps (Teams, WebEx, etc.). And when connected to the phone the connection randomly drops then reconnects after 10 sec or so - that's 10 seconds of the meeting that I've missed. For what these cost, I am disappointed. I like everything else about them but I just can't use them confidently for the main reason I purchased them. My cheap TaoTronics work better for calls.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello mrajg- We apologize for any inconvenience. Some users may have success pairing the Jabra Elite 85h with a computer, television, video game console, or other unsupported device. However, the full functionality of the Jabra device may not be available. For example, you may be able to send and receive audio, but the buttons on a headset may not work for music controls the way they would with a smartphone. Because the Jabra Elite 85h is optimized for use with a mobile device such as a smartphone or tablet, we do not recommend you pair your device directly with any unsupported device. Jabra does not guarantee device performance or provide support if problems result from this type of connection. The challenges you are describing with your smartphone is not expected. We hope you will contact the Jabra Support team: https://bit.ly/2IvGyZf, so we can gather more information and provide you with further possible solutions. We are here to help. Thank you for writing a review. We truly appreciate your feedback! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best value ANC Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than many leading brands. Best value Wireless Noise Cancelling Over-the-Ear Headphones. Strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bass headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great right out of the box. I prefer a bass heavy sound and these headphones deliver!

    I would recommend this to a friend
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